BRIDGESTONE® - FIRESTONE®
74
SPECIAL SERVICE AND REPAIR ISSUES
Run-Flat Certified Retailers
Because of the advanced technology and design of Run-Flat tires and
th
e required Tire Pressure Monitoring Systems (TPMS), Bridgestone®
Firestone® Run-Flat Certified Retailers are specially trained to sell and
service RFT tires.
Run-Flat Certified Retailers have the necessary equipment and are
sp
ecially trained to properly mount and demount RFT tires and to
handle TPMS devices. Conventional mounting equipment may
irreparably damage RFT tires and an improper repair is unsafe and
will void the Limited Warranty. Accordingly, it is important to go to
a Bridgestone® Firestone® Run-Flat Certified Retailer for tire
maintenance and replacement.
Call toll-free 1-877-BFS-4RFT or, 87
7-237-4738 or visit
www.bridgestonetire.com
to locate the nearest Bridgestone®
Firestone® Run-Flat Certified Retailer.
Inspection after Run-Flat or Low Pressure Operation
Following run-flat or low tire pressure operation, or in the event of
an
y other tire damage or unusual condition, it is very important to
obtain a proper and complete tire evaluation as soon as possible.
Rotation
Follow the vehicle manufacturer’s recommendations, or rotate every
5,
000 miles per the recommendations in this manual (see “Radial Tire
Ro
tation”). In some cases, TPMS devices require reprogramming with
each tire rotation.
RFT Tire Replacement
Do not replace or mix RFT tires with conventional tires, unless on an
em
ergency/temporary basis. Conventional tires do not have run-flat
capability and the handling characteristics of the vehicle with these
tires may be different. If a conventional tire is used on an emergency/
temporary basis, verify that its size, load capacity, inflation pressure,
and speed rating specifications meet the requirements of the vehicle.
Replace any conventional tire with the proper RFT tire as soon as
possible.
BRIDGESTONE® - FIRESTONE®
75
RFT Tire Damage and Repair
No tire, regardless of its design or quality is indestructible. RFT tires
ca
n be ultimately rendered unusable due to a puncture or other road
hazard as well as from improper run-flat or low tire pressure
operation. Some punctures may be repaired under certain restrictions
and prescribed procedures.
When driven flat or with low pressure, factors affecting reparability
in
clude vehicle speed, load, and maneuvering; the amount of inflation
pressure loss; and ambient temperature. In any situation, the extent
and location of direct damage from a puncturing object or other road
hazard are also critical factors.
RFT tires are not repairable in any of the following situations:
• If the tire was operated with inflation pressure less than 15 psi (100 kPa).
•
Abrasion or other damage is present on the exterior tread, sidewall
o
r bead areas.
• Abrasion, wrinkling, or separation is present on the tire interior.
•
Any condition or damage is present that disqualifies repair of a
c
onventional tire.
Run-Flat Certified Retailers will fully inspect your tire, inside and out,
to
determine if the tire can be repaired. Tire damage is not always
visible from the outside and the tire must be removed from the wheel
for a complete inspection. For more information, see the section “Tire
Repairs” in this manual.
NOTE:
Some vehicle manufacturers do not recommend using repaired tires.
Co
nsult your vehicle Owner’s Manual or contact the vehicle manufac -
turer before operating a repaired tire on your vehicle.
BRIDGESTONE® - FIRESTONE®
77
DOT Symbol and Tire Identification Number: The “DOT” symbol
constitutes a certification that the tire conforms to applicable US
Department of Transportation (DOT) motor vehicle safety standards
(for tires). Following the “DOT” symbol is the tire identification
number, also known as the DOT serial number or code. For example:
* For tires produced from 2000-on. In the example above, the tire was
p r
oduced in the 18th week of 2000. For tires produced prior to 2000,
there is one digit in group (f) which identifies the last digit of the year
of production, i.e. “329” would likely signify the 32nd week of 1999,
but could possibly signify the 32nd week of 1989. If in doubt, consult
a qualified tire service professional.
The DOT symbol and tire identification number can be found on at
le
ast one sidewall near the wheel. The other sidewall may have a
partial serial code that excludes (e) and (f) above.
Maximum Load and Inflation: T
he maximum load and maximum
inflation pressure is marked on each sidewall in metric and English
units. For example:
MAX LOAD 685 kg (1,510 lbs) AT 240 kPa (35 psi) MAX PRESS
NOTE:
The load and inflation values marked on the tire sidewall are
ma
ximum permissible values for the tire only. Never assume that
these values are the actual maximum load capacity or recommended
tire pressure values for your vehicle. See “Tire Inflation Pressure,”
“Tips for Safe Tire Inflation,” and “Tips for Safe Loading” in this
manual.
(a) DOT Symbol (d) Tire Manufacturer’s Code
(b) Manufacture Plant Code (e) Week of Production (01-52)
(c) Tire Size Code
(f) Year of Production (last two digits of year)
BRIDGESTONE® - FIRESTONE®
81
•Improper use or operation, including, without limitation:
Improper inflation pressure, overloading, tire/wheel spinning,
use of an improper wheel, tire chain damage, misuse, misappli -
cation, negligence, tire alteration, or for racing or competition
pu
rposes.
• Insufficient or improper maintenance,
including, without
limitation: Failure to rotate tires as recommended in this manual,
wheel misalignment, worn suspension components, improper
tire mounting or demounting, tire/wheel assembly imbalance,
or other vehicle conditions, defects, or characteristics.
• Contamination or degradation
by petroleum products or other
chemicals, fire or other externally generated heat, or water or
other material trapped inside the tire during mounting or infla -
tion.
• Improper repair.
Improper repair voids this Limited Warranty
• For RFT tires only, improper run-flat or low tire pressure oper -
a
tion, including, without limitation: Exceeding speed, distance,
o
r other run-flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no
m
ileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufac -
t
ure.
4. Ride disturbance or vibration after 1/32 inch (0.8mm) of tread
we
ar use.
5. Tires with sealant, balance, or other filler material that was not
o
riginally applied or inserted by the tire manufacturer.
6. Tires used in commercial service.
7
. Tires purchased and normally used outside the United States and
C
anada.
8. The cost of applicable federal, state, and local taxes.
9
. Failure to follow any of the safety and maintenance recommenda -
t
ions or warnings contained in this manual.
This Limited Warranty is in addition to and/or may be limited by any
ot
her applicable written warranty you may have received concerning
special tires or situations.
BRIDGESTONE® - FIRESTONE®
83
This Limited Warranty applies only to consumers actually using the
tire in the United States and Canada. For warranty conditions outside
the United States and Canada, see your local Bridgestone® Firestone®
distributor.
Obligations under this policy may not be enlarged or altered by anyone.
In accordance with Federal Law, this Limited Warranty has been
de
signated as a "Limited Warranty.” Nothing in this Limited
Warranty is intended to be a representation that tire failures cannot
occur. This Limited Warranty is given in the United States by
Bridgestone® Firestone® North American Tire, LLC, 535 Marriott Dr.,
Nashville, TN 37214 and in Canada by Bridgestone® Firestone®
Canada Inc., 5770 Hurontario St., Suite 400, Mississauga, Ontario,
Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require you to have
y o
ur tires regularly inspected and rotated per the recommendations
outlined in the sections of this manual entitled "Tire Damage,
Inspection and Service Life” and “Radial Tire Rotation” and to furnish
proof of same in order to receive an adjustment. Such proof should
show the date, mileage, and servicing location. A sales receipt
containing this information will suffice. In addition, a “Maintenance
Record” is included on the back cover of this manual. It is your
obligation to maintain proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the vehicle within tire/
vehicle load capacity and speed limitations. It is also your obligation
to maintain proper wheel alignment and tire/wheel assembly
balance. To request an adjustment, you must present the tire to an
authorized Bridgestone® Firestone® retailer. Complete and sign the
customer section of the Bridgestone® Firestone® North American
Tire, LLC Limited Warranty adjustment form and pay appropriate
replacement price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone® Firestone® North American Tire, LLC agree
t h
at all claims, disputes, and controversies between you and it,
including any of its agents, employees, successors, or assigns, arising
out of or in connection with this Limited Warranty, or any other
warranties, expressed or implied, including a failure of warranty and
the validity of this arbitration clause, but excluding claims for
personal injury or property damage, shall be resolved by binding
CONTINENTAL TIRE
90
Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be re -
quired to sign the CTA Limited Warranty Claim Form or dealer re -
placement sales receipt.
Owner is responsible for paying all applicable taxes charged by the
se
rvicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or
months of service. This includes payment for tire rotation, align -
ment, towing, road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and
fo
r proper maintenance of the tire.
6. SAFETY WARNING:
I
gnoring any of the safety and information contained in this war -
ranty may result in tire failure, causing serious injury or death.
• Tire failure due to under inflation/overloading. Follow vehicle
o
wner’s manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting.
T
ire mounting / demounting can be dangerous. It should be
performed only by a trained tire specialist using proper tools and
procedures. Prior to tire mounting/demounting, the Rubber
Manufacturers Association (RMA) wall charts and manuals
should be read to obtain the proper procedures. The failure to
follow these procedures may result in faulty positioning of the
tire and/or rim, which may cause the assembly to burst with
force sufficient to cause injury or death.
• Tire failure due to damage.
Inspect your tires frequently for
scrapes, bulges, separations, cuts, snags and other damage from
road hazards. Damage from impact can occur to the inner
portions of your tire without being visible to the outside. If you
suspect a tire has been damaged from striking anything unusual
in the road, you must have the tire removed from the rim and
inspected both inside and out by a trained tire specialist. Air loss
or unusual tire wear can also be warning signs that a tire may
have internal damage. If you notice these conditions, have your
tire inspected by a trained individual.
• Tire failure due to excessive tire spinning.
Avoid tire spinning.
The centrifugal force generated by a free-spinning tire/rim
assembly may cause a sudden tire explosion resulting in vehicle
CONTINENTAL TIRE
91
damage and/or serious injury or death. Never exceed 35 mph
(5
5km/h) as indicated on your speedometer when your vehicle
is stuck in snow, mud, or sand and your tire(s) is/are spinning.
Use a gentle backward and forward rocking motion to free your
vehicle for continued driving. Never stand or permit anyone else
to stand near or behind a tire spinning while attempting to push
a vehicle that is stuck.
SELF SUPPORTING RUNFLAT (SSR) TIRE OWNERS
Continental Tire the Americas, LLC (CTA) does not recommend any
re
pair to or reuse of punctured Continental SSR tires.
Even a trained tire specialist may be unable to recognize internal
st
ructural damage to a Self Supporting Run-flat (SSR) tire resulting
from having been driven in an under inflated or zero inflation
pressure condition. Such damage may not be visible on the surface of
the inner liner or sidewall making it impossible to determine the tire
suitability for repair or reuse. CTA does not recommend any repair to
or reuse of Continental SSR tires. You may visit
www.continentaltire.com
or
www.continentaltire.ca
and select
Customer Care FAQs to obtain additional SSR information.
TEMPORARY SPARE TIRE OWNERS
CTA does not recommend any repair to or reuse of punctured
T e
mporary Spare Tires.
CONTISEAL™ TIRE OWNERS A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has
a
sticky, viscous layer from
shoulder to shoulder along the
inner liner. This layer is an integral part of the ContiSeal™ tires. It is
not designed or intended to act as a permanent puncture repair (See
information below). If an object up to 3/16ths (5 mm) diameter
pe
netrates the tread of the ContiSeal™ tire, this sticky, viscous layer is
designed to surround and adhere to the puncturing object and prevent
air loss from the tire by providing a near instantaneous seal. If the
puncturing object becomes dislodged from the tire, the material is
designed to seal most holes made by objects up to 3/16” (5 mm)
di
ameter. While ContiSeal™ tires significanty reduce the incidence of
flats they are not designed to be driven under inflated or in a flat
condition. In all other aspects, ContiSeal™ tires perform exactly like
CONTINENTAL TIRE
92
non-ContiSeal™ tires. As with any tire, regularly inspect ContiSeal™
tires for evidence of cuts, punctures, and loss of inflation pressure. At
a minimum, ContiSeal™ tires should be inspected once or twice a
month and always before a long trip. Punctures or damage not
attended to promptly can result in loss of inflation pressure and/or
damage to the tire. ContiSeal™ tires with cuts and punctures must be
inspected by a trained tire specialist as soon as possible. The trained
specialist, must inspect the tire carefully and, according to industry
standards, to determine whether a permanent repair can be made or
whether the tire must be removed from service and scrapped. A
permanent repair will require removal of the tire from the rim and
application of a repair method specifically approved for the
ContiSeal™ tires.
ContiSeal™ tires are identified by a symbol on the tire sidewall.
CONTISILENT™ TIRE OWNERS
ContiSilent™ tires are designed to
reduce noise generated while
d r
iving. A ContiSilent™ tire is
lined with a noise reducing foam
insert. It is not designed or intended to act as a puncture repair.
USING ContiSilent™ Tires
In aspects such as mounting, demounting, inflating and balancing,
Co
ntiSilent™ tires do not differ from non-ContiSilent™ tires. As with
any tire, regularly inspect ContiSilent™ tires for evidence of cuts,
punctures, and loss of inflation pressure. At a minimum,
ContiSilent™ tires should be inspected once or twice a month and
always before a long trip. Punctures or damage not attended to
promptly can result in loss of inflation pressure and/or damage to the
tire. ContiSilent™ tires with cuts and punctures must be inspected by
a trained tire specialist as soon as possible. The trained tire specialist
must inspect the tire carefully and, according to industry standards,
determine whether a permanent repair can be made or whether the
tire must be removed from service and scrapped.