2021 DODGE DURANGO remote control

5
TRAILER TOWING ................................................ 142 Common Towing Definitions ......................... 142Trailer Hitch Classification ............................ 145
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 145Trailer Hitch Receiver Cover Removal —
If Equipped..................................................... 146
Trailer And Tongue Weight ........................... 147
Towing Requirements .................................. 147
Towing Tips ................................................... 152
RECREATIONAL TOWING
(BEHIND MOTORHOME) ...................................... 153
Towing This Vehicle Behind Another
Vehicle............................................................ 153
Recreational Towing — Rear-Wheel
Drive Models.................................................. 153
Recreational Towing — All-Wheel Drive
Models (Single-Speed Transfer Case).......... 154
Recreational Towing — All-Wheel Drive
Models (Two-Speed Transfer Case) ............. 154
DRIVING TIPS ....................................................... 156
On-Road Driving Tips..................................... 156
Off-Road Driving Tips..................................... 157
MULTIMEDIA
UCONNECT SYSTEMS ........................................ 158
CYBERSECURITY ................................................ 158
UCONNECT SETTINGS ......................................... 159Customer Programmable Features.............. 159
STEERING WHEEL AUDIO CONTROLS .............. 178
Radio Operation ............................................ 178
Media Mode................................................... 178
UCONNECT REAR SEAT ENTERTAINMENT
(RSE) SYSTEM — IF EQUIPPED .......................... 178
Getting Started .............................................. 178
Dual Video Screen......................................... 179
Play A Blu-ray™ Disc...................................... 180
Play Video Games ......................................... 182
Important Notes For Dual Video Screen
System ........................................................... 182
Blu-ray™ Disc Player Remote Control .......... 183
Headphones Operation................................. 184
Controls.......................................................... 184Replacing The Headphone Batteries ........... 184Accessibility — If Equipped ........................... 184Stereo Headphone Lifetime Limited
Warranty ........................................................ 185
RADIO OPERATION AND MOBILE PHONES ..... 188
Regulatory And Safety Information .............. 188
SAFETY
SAFETY FEATURES .............................................. 189 Anti-Lock Brake System (ABS) ..................... 189Electronic Brake Control (EBC) System ...... 190
AUXILIARY DRIVING SYSTEMS .......................... 195
Blind Spot Monitoring (BSM) —
If Equipped .................................................... 195
Forward Collision Warning (FCW) With
Mitigation ....................................................... 199Tire Pressure Monitoring System
(TPMS) ........................................................... 201
OCCUPANT RESTRAINT SYSTEMS ................... 204
Occupant Restraint Systems Features ........ 204Important Safety Precautions ...................... 204
Seat Belt Systems ........................................ 205
Supplemental Restraint Systems (SRS) ...... 211Child Restraints ........................................... 223
SAFETY TIPS ...................................................... 239
Transporting Passengers.............................. 239
Transporting Pets ....................................... 239
Safety Checks You Should Make
Inside The Vehicle ........................................ 239
Periodic Safety Checks You Should
Make Outside The Vehicle ............................ 241
Exhaust Gas................................................... 241
Carbon Monoxide Warnings ....................... 242

21_WD_OM_EN_USC_t.book Page 5

GETTING TO KNOW YOUR VEHICLE17
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
incorrect key fob is used to start the engine.
After placing the ignition in the ON/RUN position,
the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on
after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone used an invalid key fob to start the
engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer. All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 327.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has several
operating modes that are labeled and will
illuminate when in position. These modes are OFF,
ACC, ON/RUN, and START.

START/STOP Ignition Button
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ACC
Engine is not started
Some electrical devices are available
(e.g. power windows)
ON/RUN
Driving position
All electrical devices are available
(e.g. climate controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
NOTE:If the ignition position does not change with a push
of the ignition button, and the instrument cluster
display message “Key Fob Not Detected” is being
displayed, the key fob may have a low or depleted
battery. In this situation, a back up method can be
used to operate the ignition switch. Put the nose
side of the key fob (side opposite of the emergency
key) against the START/STOP ignition button and
push to operate the ignition switch.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC
3 — ON/RUN
2

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18GETTING TO KNOW YOUR VEHICLE
(Continued)

Depleted Key Fob Battery Procedure

NOTE:
For more information on normal starting proce
-
dures, see Ú page 101.
When opening the driver's door with the ignition
in ON/RUN (engine not running), a chime will
sound to remind you to place the ignition in the
OFF position. In addition to the chime, the
message will display “Ignition Or Accessory On”
in the cluster.
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft
(100 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and key fob may
reduce this range Ú page 327.WARNING!
Before exiting a vehicle, always shift the auto -
matic transmission into PARK and apply the
parking brake. Always make sure the keyless
ignition is in the OFF position, remove the key
fob from the vehicle and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key fobs from vehicle, place the
ignition in the OFF position and lock all doors
when leaving the vehicle unattended.
WARNING!
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

21_WD_OM_EN_USC_t.book Page 18

GETTING TO KNOW YOUR VEHICLE19
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle. Pushing
the Remote Start button a third time shuts the
engine off.
To drive the vehicle, push the unlock button, and
with a valid Keyless Enter ‘n Go™ key fob in the
vehicle, place the ignition in the ON/RUN position.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down in
10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote Start
mode.
The ignition must be placed in the ON/RUN posi -
tion before the Remote Start sequence can be
repeated for a third cycle. All of the following conditions must be met before
the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
PANIC button not pushed
System not disabled from previous remote start
event
Vehicle Security system indicator flashing
Ignition in OFF position
Fuel level meets minimum requirement
Vehicle Security system is not signaling an
intrusion
Malfunction Indicator Light (MIL) is not
illuminated
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, either push and release the unlock button
on the key fob to unlock the doors, or unlock the
vehicle using Keyless Enter ‘n Go™ — Passive Entry
via the door handles, and disarm the Vehicle
Security system (if equipped). Then, prior to the
end of the 15 minute cycle, push and release the
START/STOP ignition button.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
2

21_WD_OM_EN_USC_t.book Page 19

20GETTING TO KNOW YOUR VEHICLE
The Remote Start system will turn the engine off
with another push and release of the Remote Start
button on the key fob, or if the engine is allowed to
run for the entire 15 minute cycle. Once the
ignition is placed in the ON/RUN position, the
climate controls will resume the previously set
operations (temperature, blower control, etc.).
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
For vehicles equipped with the Keyless Enter ‘n
Go™ — Passive Entry feature, the message
“Remote Start Active — Push Start Button” will
display in the instrument cluster display until
you push the START/STOP ignition button.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The time is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the front and rear
defrost will automatically turn on in cold weather.
The heated steering wheel and driver heated seat
feature will turn on if selected in the comfort menu
screen within Uconnect Settings Ú page 159. In
warm weather, the driver vented seat feature will
automatically turn on when Remote Start is
activated, if programmed in the comfort menu
screen. The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
Automatic Temperature Control (ATC) —
If Equipped
The climate controls will automatically adjust to
the optimal temperature and mode settings
depending on the outside ambient temperature.
This will occur until the ignition is placed in the
ON/RUN position, where the climate controls will
resume their previous settings. Manual Temperature Control (MTC) — If Equipped
In ambient temperatures at 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures at 78°F (26°C)
or above, the climate settings will default to
MAX A/C, Bi-Level Mode, and Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 55.
NOTE:These features will stay on through the duration of
Remote Start until the ignition is placed in the
ON/RUN position. The climate control settings will
change if manually adjusted by the driver while the
vehicle is in Remote Start mode, and exit auto -
matic override. This includes the OFF button on the
climate controls, which will turn the system off.

21_WD_OM_EN_USC_t.book Page 20

GETTING TO KNOW YOUR VEHICLE23
POWER DOOR LOCKS
The power door lock switches are located on each
front door panel. Push the switch to lock or unlock
the doors and liftgate.

Power Door Lock Switches

If the lock knob is down when the door is closed,
the door will lock. Make sure the key fob is not
inside the vehicle before closing the door.
NOTE:If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door may
not unlock automatically.
If the door lock switch is pushed while the ignition
is in the ACC or ON/RUN position, and the driver's
door is open, the doors will not lock. If a rear door is locked, it cannot be opened from
inside the vehicle without first unlocking the door.
The door may be unlocked manually by raising the
lock knob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE) system
and a feature of Keyless Enter ‘n Go™ — Passive
Entry. This feature allows you to lock and unlock
the vehicle’s door(s) without having to push the key
fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off within
Uconnect Settings Ú page 159.
The key fob may not be detected by the vehicle
Passive Entry system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob's wireless
signal and prevent the Passive Entry handle
from locking/unlocking the vehicle.
WARNING!
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
When leaving the vehicle, always make sure
the keyless ignition node is in the OFF posi -
tion, remove the key fob from the vehicle and
lock the vehicle. Unsupervised use of the
vehicle equipment may cause severe person
injuries and death.
2

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28GETTING TO KNOW YOUR VEHICLE
The heated steering wheel control button is
located on the center stack below the radio screen,
or within the Uconnect system.
Push the heated steering wheel button once
to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 20.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver seat
Easy Entry/Exit seat operation (on/off)
(if equipped)
Side mirrors
Power tilt and telescopic steering column
(if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
Be sure to program the radio presets prior to
programming the memory settings.
The memory setting switch is located on the
driver’s door trim panel. The switch consists of
three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Memory Setting Buttons

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:
NOTE:Saving a new memory profile will erase the
selected profile from memory.

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., seat, side mirror, power tilt
and telescopic steering column [if equipped],
and radio station presets).
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type and mate -
rial. This may cause the steering wheel heater
to overheat.

21_WD_OM_EN_USC_t.book Page 28

38GETTING TO KNOW YOUR VEHICLE
Front Heated Seats — If Equipped
The front heated seats control buttons are located
on the center stack below the radio screen, or
within the Uconnect system.
Push the heated seat switch once to turn the
HI setting on.
Push the heated seat switch a second time
to turn the MED setting on.
Push the heated seat switch a third time to
turn the LO setting on.
Push the heated seat switch a fourth time to
turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until the
operator changes it.
For information on use with the Remote Start
system, see Ú page 20.
Rear Heated Seats — If Equipped
The two second row outboard seats may be
equipped with heated seats. There are two heated
seat switches that allow the rear passengers to
operate the seats independently. The heated seat
switches for each heater are located on the rear of
the center console.
You can choose from HI, LO, or off heat settings.
Amber indicator lights in each switch indicate the
level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for off.
Push the switch once to turn the HI setting
on.
Push the switch a second time to turn the LO
setting on.
Push the switch a third time to turn the
heating elements off.
The level of heat selected will stay on until the
operator changes it.
NOTE:The engine must be running for the heated seats to
operate.
FRONT VENTILATED SEATS —
I
F EQUIPPED
The ventilated seats control buttons are located on
the center stack below the radio screen, or within
the Uconnect system. The fans operate at three
speeds: HI, MED, and LO.
Press the ventilated seat switch once to
choose HI.
Press the ventilated seat switch a second
time to choose MED.
Press the ventilated seat switch a third time
to choose LO.
Press the ventilated seat switch a fourth
time to turn the ventilation off.
NOTE:The engine must be running for the ventilated
seats to operate.
For information on use with the Remote Start
system, see Ú page 20.

21_WD_OM_EN_USC_t.book Page 38