2021 DODGE DURANGO ESP

The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual m\
ay also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment desc\
ribed in this
manual that are not on this vehicle. FCA US LLC reserves the right to ma\
ke changes in design and specifications, and/or make additions to or improvemen\
ts to its products
without imposing any obligation upon itself to install them on products \
previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution theref\
ore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343
or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.

6
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ........................ 243
ASSIST AND SOS MIRROR — IF EQUIPPED...... 243
JACKING AND TIRE CHANGING ........................ 247 Preparations For Jacking ............................ 247
Jack Location ................................................. 248
Spare Tire Stowage ....................................... 249
Spare Tire Removal ....................................... 249
Jacking Instructions ..................................... 251
JUMP STARTING .................................................. 255
Preparations For Jump Start......................... 255Jump Starting Procedure .............................. 256
REFUELING IN EMERGENCY –
IF EQUIPPED ........................................................ 257
IF YOUR ENGINE OVERHEATS ............................ 258
MANUAL PARK RELEASE ................................... 258
FREEING A STUCK VEHICLE .............................. 260
TOWING A DISABLED VEHICLE .........................261
Rear Wheel Drive Models ............................. 262
All Wheel Drive Models ................................. 263
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 263
EVENT DATA RECORDER (EDR) ......................... 263
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 264
Maintenance Plan ......................................... 265
ENGINE COMPARTMENT .................................... 268
3.6L Engine ................................................... 268
5.7L Engine ................................................... 269
Checking Oil Level ......................................... 270
Adding Washer Fluid .................................... 270
Maintenance-Free Battery ........................... 270Pressure Washing ......................................... 271
VEHICLE MAINTENANCE..................................... 271
Engine Oil ...................................................... 271
Engine Oil Filter ............................................ 272
Engine Air Cleaner Filter ............................ 272
Air Conditioner Maintenance ..................... 273
Accessory Drive Belt Inspection ................... 275Body Lubrication .......................................... 276
Windshield Wiper Blades ............................. 276
Exhaust System ............................................ 279
Cooling System .............................................. 280
Brake System ............................................... 283
Automatic Transmission ............................... 284
Front/Rear Axle Fluid ................................... 285Transfer Case ............................................... 285
Fuses.............................................................. 286
Bulb Replacement......................................... 293 TIRES ..................................................................... 295
Tire Safety Information ................................. 295
Tires — General Information ........................ 303Tire Types....................................................... 306Spare Tires — If Equipped ............................ 307
Wheel And Wheel Trim Care ........................ 309Snow Traction Devices ................................. 310
Tire Rotation Recommendations ................ 312
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................... 312
Treadwear...................................................... 312
Traction Grades ............................................. 313Temperature Grades..................................... 313
STORING THE VEHICLE .................................... 313
BODYWORK .......................................................... 313 Protection From Atmospheric Agents .......... 313
Body And Underbody Maintenance ............. 314
Preserving The Bodywork ............................. 314
INTERIORS ........................................................... 315
Seats And Fabric Parts ................................. 315
Plastic And Coated Parts .............................. 315
Leather Surfaces........................................... 316
Glass Surfaces ............................................. 316

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24GETTING TO KNOW YOUR VEHICLE
Passive Entry Unlock initiates illuminated
approach (low beams, license plate lamp, posi -
tion lamps) for whichever time duration is set
between 0, 30, 60 or 90 seconds. Passive Entry
Unlock also initiates two flashes of the turn
signal lamps.
If wearing gloves, or if it has been raining/
snowing on the Passive Entry door handle, the
unlock sensitivity can be affected, resulting in a
slower response time.
If the vehicle is unlocked by Passive Entry and
no door is opened within 60 seconds, the
vehicle will relock and will arm the Vehicle Secu -
rity system (if equipped).
To Unlock From The Driver Or Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, grab the handle to
unlock the vehicle. Grabbing the driver’s door
handle will unlock the driver door automatically.
Grabbing the passenger door handle will unlock all
doors and the liftgate automatically. The interior
door panel lock knob will raise when the door is
unlocked.
Grab The Door Handle To Unlock

NOTE:Either the driver door only or all doors will unlock
when you grab hold of the front driver’s door
handle, depending on the selected setting in the
Uconnect system Ú
page 159.
Preventing Inadvertent Locking Of Passive Entry
Key Fob In Vehicle
To minimize the possibility of unintentionally
locking a Passive Entry key fob inside your vehicle,
the Passive Entry system is equipped with an
automatic door unlock feature, which will function
if the ignition is in the OFF position. If one of the vehicle doors is open, and the door
panel switch is used to lock the vehicle, once all
open doors have been closed, the vehicle checks
the inside and outside of the vehicle for any valid
Passive Entry key fob. If one of the vehicle's
Passive Entry key fobs is detected inside the
vehicle, and no other valid Passive Entry key fobs
are detected outside the vehicle, the Passive Entry
system automatically unlocks all vehicle doors and
chirps the horn three times (on the third attempt,
ALL doors will lock, and the Passive Entry key fob
can be locked in the vehicle).
To Unlock/Enter The Liftgate
The liftgate Passive Entry unlock feature is built
into the electronic liftgate handle. With a valid
Passive Entry key fob within 5 ft (1.5 m) of the
liftgate, pull the electronic liftgate handle for a
power open on vehicles equipped with a power
liftgate. Pull the electronic liftgate handle and lift
for manual liftgate vehicles.

21_WD_OM_EN_USC_t.book Page 24

28GETTING TO KNOW YOUR VEHICLE
The heated steering wheel control button is
located on the center stack below the radio screen,
or within the Uconnect system.
Push the heated steering wheel button once
to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 20.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver seat
Easy Entry/Exit seat operation (on/off)
(if equipped)
Side mirrors
Power tilt and telescopic steering column
(if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
Be sure to program the radio presets prior to
programming the memory settings.
The memory setting switch is located on the
driver’s door trim panel. The switch consists of
three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Memory Setting Buttons

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:
NOTE:Saving a new memory profile will erase the
selected profile from memory.

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., seat, side mirror, power tilt
and telescopic steering column [if equipped],
and radio station presets).
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type and mate -
rial. This may cause the steering wheel heater
to overheat.

21_WD_OM_EN_USC_t.book Page 28

GETTING TO KNOW YOUR VEHICLE37
Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and
rearward by using the seat switch. The seat will
move in the direction of the switch. Release the
switch when the desired position has been
reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the rear of
seat switch, the seat will move in the direction of
the switch. Release the switch when the desired
position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted in
two directions. Pull upward or push downward on
the front of the seat switch, the front of the seat
cushion will move in the direction of the switch.
Release the switch when the desired position has
been reached.
Reclining The Seatback
The angle of the seatback can be adjusted forward
or rearward. Push the seatback switch forward or
rearward, the seat will move in the direction of the
switch. Release the switch when the desired
position is reached.
Power Lumbar — If Equipped
The power lumbar switch is located on the
outboard side of the power seat. Push the switch
forward to increase the lumbar support. Push the
switch rearward to decrease the lumbar support.
Pushing upward or downward on the switch will
raise and lower the position of the support.
HEATED SEATS — IF EQUIPPED
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving could
result in loss of control which could cause a
collision and serious injury or death.
Seats should be adjusted before fastening the
seat belts and while the vehicle is parked.
Serious injury or death could result from a
poorly adjusted seat belt.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious
injury or death.
CAUTION!
Do not place any article under a power seat or
impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat's path.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion or other physical
condition must exercise care when using the
seat heater. It may cause burns even at low
temperatures, especially if used for long
periods of time.
Do not place anything on the seat or seatback
that insulates against heat, such as a blanket
or cushion. This may cause the seat heater to
overheat. Sitting in a seat that has been over -
heated could cause serious burns due to the
increased surface temperature of the seat.
2

21_WD_OM_EN_USC_t.book Page 37

GETTING TO KNOW YOUR VEHICLE81
(Continued)
6. Repeat the procedure to stow the second
crossbar on the opposite side.

Stowed Crossbars

NOTE:
To help control wind noise, stow the crossbars in
the side rails when they are not in use.
If any metallic object is placed over the satellite
radio antenna (if equipped), you may experience
interruption of satellite radio reception.
WARNING!
Cargo must be securely tied down before driving
your vehicle. Improperly secured loads can fly off
the vehicle, particularly at high speeds, resulting
in personal injury or property damage. Follow
the roof rack cautions when carrying cargo on
your roof rack.
CAUTION!
To prevent damage to the roof of your vehicle,
DO NOT carry any loads on the roof rack
without the crossbars deployed. The load
should be secured and placed on top of the
crossbars, not directly on the roof. If it is
necessary to place the load on the roof, place
a blanket or other protective layer between
the load and the roof surface.
To avoid damage to the roof rack and vehicle,
do not exceed the maximum roof rack load
capacity of 150 lb (68 kg). Always distribute
heavy loads as evenly as possible and secure
the load appropriately.
Load should always be secured to crossbars
first, with tie down loops used as additional
securing points if needed. Tie loops are
intended as supplementary tie down points
only. Do not use ratcheting mechanisms with
the tie loops. Check the straps and thumb
wheels frequently to be sure that the load
remains securely attached.
Long loads that extend over the windshield,
such as wood panels or surfboards, or loads
with large frontal area should be secured to
both the front and rear of the vehicle.
Travel at reduced speeds and turn corners
carefully when carrying large or heavy loads
on the roof rack. Wind forces, due to natural
causes or nearby truck traffic, can add sudden
upward lift to a load. This is especially true on
large flat loads and may result in damage to
the cargo or your vehicle.
CAUTION!
2

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GETTING TO KNOW YOUR INSTRUMENT PANEL95
The ESC OFF Indicator Light and the ESC Indi-
cator Light come on momentarily each time the
ignition is placed in the ON/RUN or ACC/ON/
RUN position.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in an
ESC event.
Electronic Stability Control (ESC) OFF
Warning Light
This warning light indicates the ESC is off.
Each time the ignition is turned to
ON/RUN or ACC/ON/RUN, the ESC
system will be on, even if it was turned off
previously.
Low Washer Fluid Warning Light —
If Equipped
This warning light will illuminate when the
windshield washer fluid is low
Ú page 270.
Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a
message is displayed to indicate that the
tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases, optimal
tire duration and fuel consumption may not be
guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire.
Each tire, including the spare (if provided), should
be checked monthly when cold and inflated to the
inflation pressure recommended by the vehicle
manufacturer on the vehicle placard or tire
inflation pressure label. If your vehicle has tires of
a different size than the size indicated on the vehicle placard or tire inflation pressure label, you
should determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the
low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a
significantly underinflated tire causes the tire to
overheat and can lead to tire failure. Underinflation
also reduces fuel efficiency and tire tread life, and
may affect the vehicle’s handling and stopping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure
telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute
and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop the
vehicle, avoiding sharp braking and steering. If a
tire puncture occurs, repair immediately using
the dedicated tire repair kit and contact an
authorized dealer as soon as possible.
3

21_WD_OM_EN_USC_t.book Page 95

98GETTING TO KNOW YOUR INSTRUMENT PANEL
Sport Mode Indicator Light
This light will turn on when Sport Mode is
active Úpage 112.
Stop/Start Active Indicator Light —
If Equipped
This indicator light will illuminate when
the Stop/Start function is in “Autostop”
mode Úpage 117.
Tow Mode Indicator Light — If Equipped
This light will turn on when Tow Mode is
active Ú page 115.
Turn Signal Indicator Lights
When the left or right turn signal is
activated, the turn signal indicator will
flash independently and the
corresponding exterior turn signal lamps
will flash. Turn signals can be activated when the
multifunction lever is moved down (left) or up
(right).
NOTE:
A continuous chime will sound if the vehicle is
driven more than 1 mile (1.6 km) with either
turn signal on.
Check for an inoperative outside light bulb if
either indicator flashes at a rapid rate.
WHITE INDICATOR LIGHTS
Adaptive Cruise Control (ACC) Ready Light
— If Equipped
This light will turn on when ACC has been
turned on, but is not set Ú page 121.
Cruise Control Ready Indicator Light
This indicator light will illuminate when
the cruise control is ready, but not set
Úpage 119.
LaneSense Indicator Light — If Equipped
When the LaneSense system is ON, but
not armed, the LaneSense indicator light
illuminates solid white. This occurs when
only left, right, or neither lane line has
been detected. If a single lane line is detected, the
system is ready to provide only visual warnings if
an unintentional lane departure occurs on the
detected lane line Ú page 136.
BLUE INDICATOR LIGHTS
High Beam Indicator Light
This indicator light will illuminate to
indicate that the high beam headlights
are on. With the low beams activated,
push the multifunction lever forward
(toward the front of the vehicle) to turn on the high
beams. Pull the multifunction lever rearward
(toward the rear of the vehicle) to turn off the high
beams. If the high beams are off, pull the lever
toward you for a temporary high beam on, “flash to
pass” scenario.

21_WD_OM_EN_USC_t.book Page 98