2021 DODGE DURANGO battery

STARTING AND OPERATING117
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions and adjusts
accordingly.
Alternate electric power steering efforts can be
selected through the Uconnect System
Úpage 159.
If the Electric Power Steering warning icon is
displayed and the “SERVICE POWER STEERING” or
the “POWER STEERING ASSIST OFF – SERVICE
SYSTEM” message is displayed within the
instrument cluster display, this indicates the
vehicle needs to be taken to the dealer for service
Ú page 91.
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer the
vehicle. Under these conditions there will be a
substantial increase in steering effort, espe -
cially at low speeds and during parking maneu -
vers.
If the condition persists, see an authorized
dealer for service.
If the Steering icon is displayed and the “POWER
STEERING SYSTEM OVER TEMP” message is
displayed on the instrument cluster screen, this
indicates an over temperature condition in the
power steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few
moments until the icon and message turn off.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce
fuel consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal or
pressing the accelerator pedal will automatically
re-start the engine. This vehicle has been upgraded with a heavy duty
starter, enhanced battery, and other upgraded
engine parts, to handle the additional engine
starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every
normal customer engine start. At that time, the
system will go into STOP/START READY.
To Activate The Autostop Mode, The Following
Must Occur:
The system must be in STOP/START READY
state. A STOP/START READY message will be
displayed in the instrument cluster display
within the Stop/Start section Ú
page 83.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and
the brake pedal pressed.
The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
upon return to an engine running condition.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.
4

21_WD_OM_EN_USC_t.book Page 117

118STARTING AND OPERATING
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions to see if they
are fulfilled. Detailed information about the
operation of the Stop/Start system may be viewed
in the instrument cluster display Stop/Start
Screen. In the following situations, the engine will
not stop:
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high blower
speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temp too high.
5 mph (8 km/h) threshold not achieved from
previous Autostop.
Steering angle beyond threshold.
ACC is on and speed is set.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start when
the brake pedal is released or the throttle pedal is
pressed. The transmission will automatically
re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low.
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
TO MANUALLY TURN OFF THE
S
TOP/START SYSTEM

Stop/Start OFF Switch

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the autostop mode
will be disabled Ú page 83.
NOTE:The Stop/Start system will reset itself back to the
ON mode every time the ignition is turned OFF and
back ON.

21_WD_OM_EN_USC_t.book Page 118

STARTING AND OPERATING151
Towing Requirements — Trailer Lights And
Wiring
Whenever pulling a trailer, regardless of the trailer
size, stop lights and turn signals on the trailer are
required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory approved
trailer harness and connector.
NOTE:Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the
vehicle but you must mate the harness to a trailer
connector. Refer to the following illustrations.
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical connect)
into water.
Be sure to reconnect once clear from water
area.
Four-Pin Connector
Seven-Pin Connector

1 — Ground
2 — Park
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Battery
2 — Backup Lamps
3 — Right Stop/Turn
4 — Electric Brakes
5 — Ground
6 — Left Stop/Turn
7 — Running Lamps
4

21_WD_OM_EN_USC_t.book Page 151

184MULTIMEDIA
HEADPHONES OPERATION
The headphones receive two separate channels of
audio using an infrared transmitter from the video
screen.
If no audio is heard after increasing the volume
control, verify that the screen is turned on, the
channel is not muted, and the headphone channel
selector switch is on the desired channel. If audio
is still not heard, check that the batteries are
charged.

Rear Seat Entertainment Headphones

CONTROLS
The headphone power indicator and controls are
located on the right ear cup.
NOTE:The rear video system must be turned on before
sound can be heard from the headphones. To
conserve battery life, the headphones will auto -
matically turn off approximately three minutes
after the rear video system is turned off.
Changing the Audio Mode for Headphones

1. Ensure the Remote Control channel/screen selector switch is in the same position as the
headphones selector switch.

NOTE:
When both the headphone and the remote
control channel selector switches are on
Channel 1, the Remote is controlling
Channel 1 and the headphones are tuned
to the audio on Channel 1.
When both the headphone and the remote
control channel selector switches are on
Channel 2, the Remote is controlling
Channel 2 and the headphones are tuned
to the audio on Channel 2.
2. Push the SOURCE button on the remote control. 3. Pushing the SOURCE button will advance to
the next mode.
4. When the Mode Selection menu appears on screen, use the cursor buttons on the remote
control to navigate to the available modes and
push the OK button to select the new mode.
5. To cancel out of the Mode Selection menu, push the BACK button on the remote control.
REPLACING THE HEADPHONE
B
ATTERIES
Each set of headphones requires two AAA batteries
for operation. To replace the batteries:

1. Locate the battery compartment on the left
ear cup of the headphones, and then slide the
battery cover downward.

2. Replace the batteries, making sure to orient them according to the polarity diagram shown.
3. Replace the battery compartment cover.
ACCESSIBILITY — IF EQUIPPED
Accessibility is a feature of the DVD/Blu-ray™
system that announces a function prior to
performing the action Ú page 159.
1 — Power Button
2 — Volume Control
3 — Channel Selection Switch

21_WD_OM_EN_USC_t.book Page 184

SAFETY211
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and
allow it to retract completely to disengage the
Automatic Locking Mode and activate the vehicle
sensitive (emergency) locking mode.
SUPPLEMENTAL RESTRAINT SYSTEMS
(SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others.
If you are not sure, ask an authorized dealer. The air bag system must be ready to protect you in
a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components.
Your vehicle may be equipped with the following
Air Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the START or ON/RUN
position. If the ignition switch is in the OFF position
or in the ACC position, the air bag system is not on
and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
first in the ON/RUN position. After the self-check,
the Air Bag Warning Light will turn off. If the ORC
detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system
WARNING!
The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR)
feature or any other seat belt function is not
working properly when checked according to
the procedures in the Service Manual.
Failure to replace the seat belt assembly
could increase the risk of injury in collisions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the seat
belt or children who are using booster seats.
The locked mode is only used to install
rear-facing or forward-facing child restraints
that have a harness for restraining the child.6

21_WD_OM_EN_USC_t.book Page 211

SAFETY221
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not permanent
and normally heal quickly. However, if you
haven’t healed significantly within a few days, or
if you have any blistering, see your doctor imme -
diately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will determine
whether to have the Enhanced Accident Response
System perform the following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if
equipped).
Flash hazard lights as long as the battery has
power.
Turn on the interior lights, which remain on as
long as the battery has power or for 15 minutes
from the intervention of the Enhanced Accident
Response System.
Unlock the power door locks.
Your vehicle may also be designed to perform any
of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the
air bags, seat belt pretensioners, and the seat
belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.
6

21_WD_OM_EN_USC_t.book Page 221

222SAFETY
(Continued)
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the system by following the
procedure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition START or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must
be towed to an authorized dealer to be inspected
and to have the Enhanced Accident Response
System reset.
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or hitting
a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.
Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of
seat attachment bolts), take the vehicle to an
authorized dealer. Only manufacturer
approved seat accessories may be used. If it is
necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.
WARNING!

21_WD_OM_EN_USC_t.book Page 222

243
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the switch bank just below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the switch
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may discharge the battery.
ASSIST AND SOS MIRROR — IF EQUIPPED

Assist And SOS Mirror

If equipped, the rearview mirror contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 327.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data), 3G or 4G (data) network, which comes as
a built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and you are connected to an
operable LTE (voice/data), 3G or 4G (data)
network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
7

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