MICHELIN®
157
NOTE:
your vehicle manufacturer may provide additional tire warranty
co
verage over and above what is provided by Michelin. Consult your
vehicle Owner’s Manual for further information.
NOTE:
Some Michelin® Self-Supporting Zero Pressure (ZP) tires can only be
mo
unted on special SH-M (Symmetric Hump - Modified) wheels.
These tires bear the special SH-M designation, molded into the side -
wall of the tire, next to the ZP designation. DO NOT MOUNT A TIRE
WI
TH THE SH-M DESIGNATION ON THE SIDEWALL ON A
STANDARD WHEEL. DOING SO VOIDS THIS LIMITED
WARRANTY AND COULD CAUSE THE TIRE TO BECOME
UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN
SERIOUS PERSONAL INJURY OR DEATH.
Treadwear – Mileage Warranty Coverage for Michelin® Passenger
an
d Light Truck Tires
Michelin® passenger and light truck tires are covered by a
ma
nufacturer’s limited warranty for treadwear. For the mileage
warranty associated with a specific tire line, please see your
Michelin® tire retailer or visit us at
www.michelinman.com/home
.
Some vehicles come from the vehicle manufacturer with “split
fi
tments” – meaning different size tires on the front and rear axles.
Because these tires cannot be rotated as recommended by Michelin®,
the mileage warranty on each rear tire will cover half the number of
miles as the standard mileage warranty for that particular tire design.
Michelin® Self-Supporting Zero Pressure (ZP) tires have the same
mileage warranty as the standard tire line of which they are a part, up
to but not exceeding 30,000 miles. DOT-approved competition tires
(e
.g., Michelin® Pilot® Sport Cup tires) are excluded from any
mileage warranty. Michelin® Winter tires must be used during winter
months only, defined as a period beginning on or after September 1st
of a given year and ending no later than April 30th of the following
year. Michelin® winter tires require documentation of the timing of
the installation and removal of the tires each winter to maintain
coverage under the limited warranty for treadwear.
An important reminder:
No tire manufacturer can guarantee you a certain number of miles
fr
om a given tire. Driving habits, driving conditions, road conditions,
and vehicle maintenance all play a part in the tread life of a tire. If a
tire does not reach the warranted mileage, and the owner of the tires
MICHELIN®
158
has complied with the terms and conditions of the warranty,
Michelin® will replace the tires as described under “How
Replacement Charges are calculated”.
Temporary Spares
Michelin® temporary spare tires are covered by this warranty for six
ye
ars from the date of purchase or until the first 2/32 nds of an inch
(1.6 mm) of the original tread is worn off. Date of purchase is
do
cumented by new vehicle registration or tire sales invoice. If no
proof of purchase is available, coverage will be based on date of
manufacture. At that time, all warranties, express or implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or
p
uncture)
• Incorrect mounting of the tire, tire/wheel imbalance or improper
r
epair
• Misapplication, improper maintenance, racing, underinflation,
o
verinflation or other abuse
• Uneven or rapid wear which is caused by mechanical irregularity in
t
he vehicle such as wheel misalignment, (a measured tread differ -
ence of 2/32 nds of an inch (1.6 mm) or more across the tread on the
sa
me tire)
• Accident, fire, chemical corrosion, tire alteration, or vandalism
•
Use in commercial applications for tread wear; by this warranty for
s
ix years
• Flat spotting caused by improper storage or brake lock
•
The addition of liquid, solid or gaseous materials other than air,
n
itrogen or carbon dioxide (for example, waterbase sealers or
balancing substances)
• Cosmetic ozone or weather cracking
•
Use of Michelin® Self-Supporting Zero Pressure (ZP) tires without
a
properly operating low air pressure warning system
MICHELIN®
160
2. The tires have been rotated and inspected by a participating
Michelin® tire retailer every 7,500 miles, and the attached
Mo
unting and Rotation Service Record has been fully completed
and signed;
3. The completed Service Record form, Original Owner/Tire Installa -
t
ion Information form, and the Original Invoice are presented to a
pa
rticipating Michelin® tire retailer at the time of adjustment
claim; and
4. The tires have not become unserviceable due to a condition listed
u
nder.
WHAT IS NOT COVERED
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you
mu
st present your tire(s) to a participating Michelin® retailer. The
vehicle on which the tires were used must be available for inspection.
Michelin® tire retailers are listed in the yellow pages under “Tire
Dealers-Retail”. Personal identification (i.e. Driver’s License, Credit
Card, etc.) and vehicle registration may be required. You pay service
charges for normal vehicle and tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
lo
ss of use of vehicle, inconvenience or incidental or consequential
damages. Tires presented for claim remain the property of the
consumer and Michelin® accepts no responsibility for loss or damage
to tires which are in the custody or control of a Michelin® tire retailer
for the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
av
ailable for further inspection.
Tires accepted for claim become the property of Michelin® North
Am
erica, Inc.
No Michelin® representative, employee or retailer has the authority to
ma
ke or imply any representation, promise or agreement, which in
any way varies from the terms of this warranty.
This warranty applies only in the United States and Canada.
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161
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of
yo
ur tires, your vehicle Owner’s Manual and vehicle tire information
placard for essential safety and maintenance information. When
service is required:
1. Contact a participating Michelin® tire retailer listed in your local
y
ellow pages.
2. If additional assistance in locating a participating Michelin® tire
r
etailer is required, please call the phone number listed in this book
for the Consumer Care Department in your area.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE
M A
RKETING, SALE OR PERFORMANCE OF THE PURCHASED
PRODUCT AGAINST MICHELIN® NORTH AMERICA, INC. AND ITS
AGENTS, EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER
CORPORATIONS, RELATED CORPORATE ENTITIES,
PREDECESSORS, SUCCESSORS OR ASSIGNS (HEREINAFTER
COLLECTIVELY “MICHELIN®”) SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Michelin® acknowledge your and its right to
litigate claims, disputes and controversies arising out of or in connection
with this limited warranty or the marketing, sale or performance of the
purchased product in court, but prefer to resolve any such claims,
disputes and controversies through arbitration and hereby waive the
right to litigate such claims, disputes and controversies in court upon
election of arbitration by either party. Therefore, you and Michelin® agree
that all claims, disputes, and controversies between you and Michelin®
arising out of or in connection with this limited warranty, or any other
warranties, express or implied, including a failure of warranty, or any
claims arising out of or in connection with the marketing, sale or
performance of the purchased product, including but not limited to
claims for consumer fraud or brought under any consumer protection
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND
IN
STRUCTIONS CONTAINED IN THIS MANUAL MAY
RESULT IN TIRE FAILURE OR EXPLOSION CAUSING
SERIOUS PERSONAL INJURY OR DEATH.
MICHELIN®
163
in the Michelin® Owner’s Manual, vehicle Owner’s Manual, tire
placard information, and tire sidewall information regarding safety
warnings, proper tire use and maintenance.
CONTROLLABILITY
Controlling a vehicle when a tire failure occurs
If a tire failure occurs, you may hear a loud noise, feel a vibration,
an
d/or the vehicle may pull toward the side of the failed tire. If
possible, step on the accelerator momentarily to maintain forward
momentum and ensure vehicle control. It is most important that you
DO NOT BRAKE OR ABRUPTLY TURN THE STEERING WHEEL.
Slowly remove your foot from the accelerator and hold the steering
wheel firmly while steering to remain in your lane. Once the vehicle
has slowed and is fully under control, apply the brakes gently; safely
pull over to the shoulder and come to a stop. Inspect the tires. If one
or more looks flat or low, shows detachment or other damage, remove
tire assembly and replace it with a properly inflated spare. Bumps or
bulges may indicate detachment within the tire body and require
inspection by a qualified tire technician.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT
I N
FLATION PRESSURE IS DANGEROUS
Any underinflated tire builds up excessive heat that may result in
su
dden tire destruction. If tires are supplied as original equipment,
refer to the tire decal on the vehicle (check vehicle and/or vehicle
Owner’s Manual for decal location) for the recommended operating
pressures. For replacement tires, the correct inflation pressure will be
provided by your tire retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum.
Ho
wever, do not exceed the maximum pressure rating indicated on
the tire sidewall.
SELF-SUPPORTING TIRES. ZERO PRESSURE (ZP) TIRES, AND
PA
X® SYSTEM TIRES, AT LOW OR ZERO AIR PRESSURE
The handling characteristics of a vehicle with a deflated PAX® System
ti
re or Self- Supporting Zero Pressure (ZP) tire (whether front or rear)
are not the same as those of a vehicle with normally inflated tires.
Avoid high speeds and hard cornering whenever a low pressure
warning is activated.
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179
SERVICE LIFE FOR PASSENGER CAR AND LIGHT TRUCK TIRES
INCLUDING SPARE TIRES
The following recommendation applies to passenger car and light
tr
uck tires. Tires are composed of various types of material and rubber
compounds, having performance properties essential to the proper
functioning of the tire itself. These component properties evolve over
time. For each tire, this evolution depends upon many factors such as
weather, storage conditions, and conditions of use (load, speed,
inflation pressure, maintenance etc.) to which the tire is subjected
throughout its life. This service-related evolution varies widely so that
accurately predicting the serviceable life of any specific tire in advance
is not possible.
That is why, in addition to regular inspections and inflation pressure
m a
intenance by consumers, it is recommended to have passenger car
and light truck tires, including spare tires, inspected regularly by a
qualified tire specialist, such as a tire dealer, who will assess the tire’s
suitability for continued service. Tires which have been in use for five
years or more should continue to be inspected by a specialist at least
annually. Consumers are strongly encouraged to be aware not only of
their tires’ visual condition and inflation pressure but also of any
change in dynamic performance such as increased air loss, noise or
vibration, which could be an indication that the tires need to be
removed from service to prevent tire failure. It is impossible to predict
when tires should be replaced based on their calendar age alone.
However the older a tire the greater the chance that it will need to be
replaced due to the service-related evolution or other conditions
found upon inspection or detected during use.
While most tires will need replacement before they achieve 10 years,
i t
is recommended that any tires in service 10 years or more from the
date of manufacture, including spare tires, be replaced with new tires
as a simple precaution even if such tires appear serviceable and even
if they have not reached the legal wear limit. For tires that were on an
original equipment vehicle (i.e., acquired by the consumer on a new
vehicle), follow the vehicle manufacturer’s tire replacement
recommendations, when specified (but not to exceed 10 years).
The date when a tire was manufactured is located on the sidewall of
ea
ch tire. Consumers should locate the Department of Transportation
(DOT) code on the tire which begins with DOT and ends with the
week and year of manufacture. For example, a DOT code ending with
“2204” indicates a tire made in the 22nd week (May) of 2004.
NEXEN TIRE
187
to a toll free phone number to call in case of a flat tire. A qualified
professional will change your flat tire with your spare tire free of
charge. If a working spare is not available, towing will be provided
free of charge to the nearest NEXEN TIRE dealer or authorized place
of repair.
*Nexen Tire reserves the right to change the terms and conditions of
al
l warranties at any time.
TIRE CARE AND MAINTENANCE GUIDE
Tire failure can result in serious damage and/or personal injury. To
re
duce the risk of tire failure we recommend the following:
• Maintain proper inflation pressure and do not use at under inflation
o
r over inflation. Pressure should be set at the level recommended
by vehicle manufacturer.
• Wheel alignment and balancing should be checked at regular inter -
v
als.
• Do not overload. The maximum load carrying capacity is molded on
t
he sidewall of the tire.
• Do not spin your tires excessively and avoid driving over curbs,
p
otholes, obstacles and edges of pavement.
• Never drive on smooth (bald) tires. By law, tires must be replaced
w
hen 2/32" of tread depth remained, as indicated by tread wear
indicator molded in the tread grooves.
• Check your tires frequently for any scrapes, cuts, foreign objects,
s
eparations or bulges. If damage is found, do not attempt to
dismount a tire yourself. Change damaged tire with the spare and
contact a local authorized NEXEN TIRE dealer immediately.
• Do not drive in excess of speed limits allowed by law or the
m
aximum speed justified by driving conditions.
• To achieve proper even wear and gain maximum tread life, tire rota -
t
ion at regular intervals is required.
TOYO TIRES® – LIMITED WARRANTY
213
WHAT IS NOT COVERED?
This Limited Warranty does not cover the following categories of
cl
aims:
Rapid Treadwear: Original equipment tires are not guaranteed to last
a
specified number of miles.
Damage from road hazards (not limited to cuts, snags, bruises, impact
br
eaks, bulges, punctures, stone drills, chips, and scales), fire, theft, or
collision.
Conditions arising from improper tire/vehicle maintenance or use,
no
t limited to:
• Irregular or excessive treadwear due to: Incorrect inflation; over -
l
oading; vehicle misalignment; failure to rotate tires; and poor or
de
fective mechanical condition of brakes, shocks, and wheels; or
other factors attributable to the vehicle or wheel.
• Any tire which has been run with low air pressure or while flat.
•
Damage due to abuse; vandalism; tire alteration; tire spinning;
r
acing; or other competitive activities.
• Damage, corrosion, or deterioration from using oil-based chemicals,
w
ater-based sealers, balancing substances, or flammable gases.
• Damage from improper use of tire chains.
T
ires with the DOT identification number removed or rendered
il
legible.
Improper mounting, balancing or repair, not limited to:
• Improper tire mounting, or tire/wheel assembly imbalance.
•
Damage from incorrect mounting or dismounting of the tire, incor -
r
ect wheel size, water or other material trapped inside the tire
du
ring mounting, or failure to keep the tires balanced.
• Damage resulting from improper repair materials or procedures.
F
ailure to meet conditions of this Limited Warranty, not limited to:
• Any tire that is not an Eligible Tire.
•
Any tire for which mileage and tire rotation records are not avail -
a
ble or verifiable.
• Any tire not presented and available for Toyo Tires’ inspection.
•
Any tire worn beyond the treadwear indicators (less than 2/32” of
r
emaining tread).
• Uniformity issues after the first 25% of treadwear.