GENERAL TIRE
115
• Repairs: If a tire is returned under complaint and the reason for the
tire’s disablement is in any way associated with a repair, or with the
situation that led to the repair, the manufacturer’s warranty is inval -
idated.
• Mileage: T
read wear out up to a predetermined mileage is not
covered under this policy.
• Improper operation or maintenance: T
his includes, but is not
limited to, effects caused by:
• Improper tire inflation and/or improper load/speed practices: T
hese practices can cause excessive operational temperatures
and stresses that exceed the tire’s capabilities.
• Improper or insufficient tire rotation
•
Improper vehicle alignment
•
Damage due to:
–
Rim irregularities or rim damage
–
Snow chains
–
Vehicle mechanical problems, including brake problems, and
v
ehicle wheel alignment
– Extreme temperature exposure
–
Negligent and abusive driving such as tire spinning, or racing
–
Improper tire storage
–
Automotive accident
–
Chemical corrosion or fire
–
Use contrary to the vehicle manufacturer’s tire recommenda -
t
ions
– Misuse or misapplication
•
Improper Mounting or Demounting
•
Alteration: s
uch as, but not limited to, adding a white inlay on black
wall, tread regrooving, tire truing or siping, or adding sealant mate -
rials to the tire.
• Weather checking/cracking: N
ot covered after 48 months from the
da
te of purchase.
• Failure to observe safety and maintenance precautions set forth in
t
he Safety Warning Section.
GENERAL TIRE
117
IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTNA DOES NOT
INTEND TO REPRESENT THROUGH THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY THAT TIRE
FAILURES CAN OR CANNOT HAPPEN.
CONTINENTAL TIRE NORTH AMERICA’S (CTNA) OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle.
Yo
ur tires may be covered under the vehicle manufacturer’s limited
warranty. If not, this CTNA Policy applies and replacement of Eligible
Tires can be made by any vehicle dealer authorized to handle General
brand tire adjustments or a General brand authorized dealer
(“Authorized Dealer”). CTNA will replace the tire pursuant to the
terms of this Limited Warranty and Adjustment Policy. Tires that are
replaced under an adjustment basis under this Limited Warranty and
Adjustment Policy become the property of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Po
licy, the owner must present a claim with the tire to an authorized
dealer. For the nearest authorized dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown
on the back of this Limited Warranty and Adjustment Policy. Owner
must present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the
CTNA Limited Warranty Claim Form or dealer replacement sales
receipt.
Owner is responsible for paying all applicable taxes set forth under
th
is Limited Warranty and Adjustment Policy. Owner is also
responsible for paying local tire disposal fees and any parts or service
regardless of mileage or months of service. This includes payment for
tire rotation, alignment, towing, road service, valve stems and tire
repairs. Owner is responsible for maintaining proper tire air pressure
and for proper maintenance of the tire.
GENERAL TIRE
119
TEMPORARY SPARE TIRE OWNERS
CTNA does not recommend any repair to or reuse of punctured
Te
mporary Spare Tires.
In addition to the valuable warranty, safety and maintenance
in
formation you will find in this Limited Warranty and Adjustment
Policy we encourage you to visit General Tire Brand websites at:
www.generaltire.custhelp.com
or (
www.generaltire.ca
) for up-to-date
changes and a Self-Help knowledge base with downloadable
br
ochures (customer care link). Please also visit the US Tire
Manufacturer Association (USTMA) website at
www.ustires.org
.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS
NO
T A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR
BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
First, contact the nearest General brand tire dealer. For the nearest
Ge
neral brand tire dealer, consult the Yellow Pages or, if for any
reason local service or information is not available, call one of General
brand toll-free Customer Relations numbers:
In the United States call 1-
800-847-3349
In Canada, call 1-
800-461-1776
CTNA, Inc. 1830 MacMillan Park Dr. Fort Mill, SC 29707
CT Canada Inc. 6110 Cantay Rd. Mississauga, ON L5R 3W5
GOODYEAR® DUNLOP® TIRES
125
•TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 km/h), as indicated on the
sp
eedometer.
• EXCESSIVE WHEEL SPINNING.
This can also result in tire disin-
tegration or axle failure.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and performance
f r
om your Goodyear® or Dunlop® tires is to give them a simple but
frequent (at least monthly) inspection for proper inflation, even tread
wear and the presence of any damage.
DO MAINTAIN PROPER INFLATION PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire performance,
sa
fety and fuel economy. Check inflation pressures at least once a
month and before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when the vehicle has
been driven less than one mile). If you must check inflation when the
tires are hot, add 4 psi (27 kPa) to the recommended cold inflation
pressure. It is difficult to tell just by looking at radial tires whether
they are underinflated.*
WARNING!
Vehicle handling, traction, ride comfort and other performance
pa
rameters may be significantly affected by a change in tire size
or type. Before replacing tires, always consult and follow the
vehicle owner’s manual because some vehicle manufacturers
prohibit changing tire size. When selecting tires that are different
from the original equipment size make certain:
1. The tires have adequate load-carrying capacity based on the
v
ehicle placard,
2. The tires have sufficient inflation pressure to carry the load and
3
. There is proper clearance with no interference points between
t
he tire and vehicle.
The consumer must be aware to always drive safely and obey all
tr
affic laws. Avoid sudden, sharp turns or aggressive lane
changes. Failure to follow any of these warnings may result in
loss of control of the vehicle, leading to an accident and serious
injury or death.
GOODYEAR® DUNLOP® TIRES
133
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The Goodyear® or Dunlop® Run-Flat tire can be driven at low or zero
ai
r pressure (refer to your vehicle Owner’s Manual for these
limitations). To help prolong the life of a tire operating in
underinflation conditions, drive at a speed as far below 50 mph
(8
0 km/h) as possible. Also, drive the shortest distance possible before
ob
taining tire service. Taking these precautions will increase the
chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT®
To obtain service after operating under low-inflation conditions,
co
ntact your Goodyear® or Dunlop Run-Flat service facility. Trained
service personnel will inspect your tires to determine if they are in
need of repair or replacement. To locate the nearest authorized
Goodyear® or Dunlop® Run-Flat service facility, call 1-800-
GOODYEAR 1-800-466-3932.
TIRE REPAIR
Like any other Goodyear® or Dunlop® speed-rated,
h i
gh-performance tire, the Goodyear® or Dunlop® Run-Flat tire may
be repaired to correct a puncture in the tread, but PROPER
MATERIALS AND PROCEDURES MUST BE USED. Contact a
Goodyear® or Dunlop® Run-Flat service facility for information on
proper repairs. For the location of the nearest facility, call
1-800-GOODYEAR 1-800-466-3932.
WARNING!
Because of the unique characteristics of Run-Flat tires, the wheels
on
which they are mounted and your vehicle’s tire pressure
monitoring system, all tire service work other than routine
inflation maintenance and external inspections must be
performed by service personnel at a Goodyear or Dunlop
Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires yourself;
se
rious injury or death could result. Only specially trained
persons should mount, demount and repair Run-Flat tires, and
more than 40 psi (270 kPa) may be required to seat beads. A
safety cage and clip-on extension air hose must be used if more
than 40 psi (270 kPa) is need to seat beads.
KUMHO TIRES
146
II. LIMITED TREAD WEAR WARRANTY
FOR PASSENGER RADIAL TIRES:
FOR LIGHT TRUCK TIRES:
Neither Kumho Tire USA, Inc., nor any other tire manufacturer, can
g u
arantae you’ll receive a certain number of miles from any given tire.
Driving habits, driving conditions, road conditions and vehicle
maintenance all play a vital role in the tread life of a tire. However, if
a tire does not reach the warranted mileage, and the original owner of
the tires has complied with the terms and conditions of the Limited
Tread Wear Warranty, KUMHO will replace the tires as follows:
1. If tread has worn down to the tread wear indicators (2/32 nds tread
depth) within 72 months from the date of purchase (or manufacturer)
o r
does not deliver the warranted miles of normal passenger use,
whichever comes first, Kumho Tire USA, Inc. will make an allowance
for unused service towards a comparable new tire, pro-rated on
warranted miles.
2. T he replacement allowance will be calculated by percentage of the
wa
rranted miles not received multiplied to the predetermined adjust -
ment price of the tire at the time and place of the adjustment.
3. Fo r original equipment tires on new vehicles, please reference separate
wa
rranty brochure in your vehicle’s glove box.
Pattern Mileage Coverage PatternMileage Coverage
KU27 60,000 MILES KH1660,000 MILES
KR26 40,000 MILES KR2185,000 MILES
PA31 50,000 MILES KU22-II40,000 MILES
TA31 60,000 MILES TA7160,000 MILES
( A
vailable 3rd
Quarter 2015)
TA11 75,000 MILES
( A
vailable 3rd
Quarter 2015)
Pattern Mileage Coverage PatternMileage Coverage
KL21 60,000 MILES KL3360,000 MILES
AT51 55,000 MILES (P-Metric Only) (Available 3rd
Q u
arter 2015)
MICHELIN®
155
MICHELIN®
Original Equipment Passenger & Light Truck Tire Owner’s Manual
& Limited Warranty
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WA
RRANTY
ABOUT THIS WARRANTY
As the original purchaser of a Michelin® passenger or light truck tire,
yo
u are covered by all the benefits and conditions (subject to the
maintenance recommendations and safety warnings) contained in this
booklet. To ensure your understanding of and compliance with the
terms and conditions of this warranty, please read it carefully. It is
essential that you also read and understand the safety and
maintenance recommendations for tires contained in this booklet.
Limited Mileage Warranty:
Michelin® passenger and light truck tires – replacement and original
eq
uipment – are covered by a limited mileage warranty (hereafter
referred to as limited warranty for treadwear). For the mileage
warranty associated with each tire line, please see your Michelin® tire
retailer – or visit us at
www.michelinman.com/home
.
Certain conditions and limitations apply. Mileage warranties vary by
ti
re line and certain exclusions may apply.
Self-Supporting Tires
Zero Pressure (ZP)
As the purchaser of a Michelin® Self-Supporting Zero Pressure (ZP)
pa
ssenger tire, mounted on a vehicle approved for ZP tires, equipped
with a properly operating low tire pressure warning system, you are
covered by this warranty. Please pay close attention to the Owner’s
Manual part of this booklet since it provides specific safety and
maintenance information for your ZP tires.
Michelin® Self-Supporting Zero Pressure (ZP) tires are part of a very
so
phisticated system which is designed to provide a very simple
benefit: Peace of Mind. With these tires, you can maneuver the vehicle
up to 50 miles (80 kilometers) at 55 mph (90 km/h), unless otherwise
sp
ecified in your vehicle owner’s manual, even though the tire has lost
all air! That means time to exit from the highway and get to a place
where the tire can be inspected, replaced, or possibly returned to
MICHELIN®
156
service. The distance that can safely be traveled following an air loss
incident will depend upon the conditions under which the vehicle is
operating, the degree of air loss, the extent of the damage causing the
air loss, the ambient temperature, the load, and the operating speed of
the vehicle. The fewer miles you travel after an air loss incident, the
greater the likelihood that the tire can be re-inflated (or, if punctured,
repaired) and returned to service.
Pax® System
The Michelin® PAX® System is a very sophisticated system that
in
cludes the tire, support ring and gel, pressure sensing device, and
wheel. In the event of a loss of tire air pressure, with this system you
can still carefully maneuver the vehicle at speeds up to 55 mph
(9
0 km/h), for a distance of up to 125 miles (201 km), even though a
ti
re has lost all air! That means time to get off the highway and get to
a place where the tire can be inspected, replaced, or possibly repaired
and returned to service. That is peace of mind!
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WA
RRANTY
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires Michelin® Passenger and Light
Tr
uck tires, used in normal service on the vehicle on which they
were originally fitted and in accordance with the maintenance
recommendations and safety warnings contained in the attached
owner’s manual, are covered by this warranty against defects in
workmanship and materials for the life of the original usable
tread, or 6 years from the date of purchase, whichever occurs first.
At that time, all warranties, express or implied, expire. The usable
tread is the original tread down to the level of the tread wear
indicators - 2/32 nds of an inch (1.6 mm) of tread remaining. Date
of
purchase is documented by new vehicle registration or tire sales
invoice. If no proof of purchase is available, coverage will be based
on the date of manufacture.
Replacement will be made in accordance with the terms and
co
nditions described under “How Replacement Charges are
Calculated”.