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223
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the switch bank just above the climate controls.
Hazard Warning Flashers Button
Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
when your vehicle is disabled and it is creating a
safety hazard for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may discharge the battery.
ASSIST AND SOS MIRROR — IF EQUIPPED
Assist And SOS Mirror
If equipped, the rearview mirror contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber Ú page 305.
The ASSIST and SOS buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian™ service is
active and you are connected to an operable LTE
(voice/data) or 4G (data) network.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect and SiriusXM Guardian™ features and
applications in this vehicle. Only use Uconnect
features and SiriusXM Guardian™ services when
it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
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224IN CASE OF EMERGENCY
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care – Total support for
Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the ASSIST and
SOS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect and SiriusXM Guardian™ features and
applications in this vehicle. Only use Uconnect
features and SiriusXM Guardian™ services when
it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
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IN CASE OF EMERGENCY225
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
ASSIST and SOS buttons will continuously illumi -
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer”.
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer”. Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You could
prevent operable network and GPS signal
reception, which can prevent your vehicle from
placing an emergency call. An operable network
and GPS signal reception is required for the
SOS Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after-
market electrical equipment to the vehicle’s
electrical system. This may prevent your vehicle
from sending a signal to initiate an emergency
call. To avoid interference that can cause the
SOS Call system to fail, never add aftermarket
equipment (e.g., two-way mobile radio, CB
radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING DURING
OR AFTER AN ACCIDENT), THE UCONNECT
FEATURES, APPS AND SERVICES, AMONG
OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi -
nated, have an authorized dealer service the
Occupant Restraint Control system immediately.
WARNING!
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226IN CASE OF EMERGENCY
(Continued)
LTE (voice/data) or 4G (data) network congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
NOTE:
Your vehicle may be transmitting data as autho-
rized by the subscriber.
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
JACKING AND TIRE CHANGING
PREPARATIONS FOR JACKING
1. Park the vehicle on a firm, level surface as far from the edge of the roadway as possible.
Avoid icy or slippery areas.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect and SiriusXM Guardian™ features and
applications in this vehicle. Only use Uconnect
features and SiriusXM Guardian™ services when
it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack. If
you need to get under a raised vehicle, take it to
a service center where it can be raised on a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!
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IN CASE OF EMERGENCY227
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (P).
5. Turn off the ignition.
6. Block both the front and rear of the wheels diagonally opposite of the jacking position
using the provided wheel chocks. For example,
if changing the driver’s front wheel, chock the
passenger’s rear wheel. Place both chocks
under the tires.
Wheel Chocks
NOTE:Passengers should not remain in the vehicle when
the vehicle is being lifted or raised.
JACK LOCATION/SPARE TIRE STOWAGE
The jack, spare tire and fuel funnel are stowed
under an access cover in the trunk. Follow these
steps to access the jack and spare tire.
Fuel Funnel Location
NOTE:The spare tire must be removed in order to access
the jack.
1. Open the trunk.
2. Lift the access cover using the pull strap.
3. Rotate the fastener securing the spare tire counterclockwise to remove it.
Spare Tire Fastener
4. Remove the spare tire.
5. Rotate the fastener securing the jack counter -
clockwise to remove it.
Jack Fastener
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228IN CASE OF EMERGENCY
(Continued)
6. Remove the wheel chocks, jack and lug
wrench assembly from under the spare tire.
Turn the jack screw to the left to loosen the lug
wrench, and remove the wrench from the jack
assembly.
JACKING INSTRUCTIONS
Jack Warning Label
Placement for the front and rear jacking locations
are critical. See the following images for proper
jacking locations.
Jacking Locations
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the
vehicle. Always stow the jack parts and the spare tire
in the places provided. Have the deflated (flat) tire
repaired or replaced immediately.
WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set an auto -
matic transmission in PARK.
Chock the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
WARNING!
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IN CASE OF EMERGENCY229
1. Remove the spare tire, jack, wheel chocks, and lug wrench.
NOTE:When the following label is present, the spare tire
must be used for the rear wheel(s) only. For a flat
front tire, you must first install the spare on one of
the rear tires. Then, follow the jacking instructions
for front tire replacement and replace the front
road wheel with the wheel removed from the rear
of the vehicle.
Spare Tire Label
2. If equipped with aluminum wheels where the
center cap covers the lug nuts, use the lug
wrench to pry the center cap off carefully
before raising the vehicle.
3. Before raising the vehicle, use the lug wrench to loosen, but not remove, the lug nuts on the
wheel with the flat tire. Turn the lug nuts
counterclockwise one turn while the wheel is
still on the ground.
4. Place the jack underneath the lift area that is closest to the flat tire. Turn the jack screw
clockwise to firmly engage the jack saddle with
the lift area of the sill flange.
NOTE:If the vehicle is too low for jack placement, slide
the jack on its side and rotate it up into position.
Front Lifting Point Front Jacking Location
Rear Lifting Point
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the
Jacking Instructions for this vehicle.
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230IN CASE OF EMERGENCY
Rear Jacking Location
5. Raise the vehicle just enough to remove the flat tire and install the spare tire.
6. Remove the lug nuts and tire.
7. Mount the spare tire.
Mounting Spare Tire
NOTE:
For vehicles so equipped, do not attempt to
install a center cap or wheel cover on the
compact spare Ú
page 287.
8. Install the lug nuts with the cone shaped end of the lug nut toward the wheel. Lightly tighten
the lug nuts. 9. Lower the vehicle to the ground by turning the
jack handle counterclockwise.
10. Finish tightening the wheel bolts. Push down on the wrench while at the end of the handle
for increased leverage. Tighten the wheel bolts
in a star pattern until each wheel bolt has been
tightened twice. If in doubt about the correct
tightness, have them checked with a torque
wrench by an authorized dealer or at a service
station Ú page 296.
11. Stow the wheel chocks, jack, tools and flat tire. Make sure the base of the jack faces the front
of the vehicle before tightening down the
fastener.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
WARNING!
A loose tire or jack thrown forward in a collision
or hard stop could endanger the occupants of
the vehicle. Always stow the jack parts and the
spare tire in the places provided. Have the
deflated (flat) tire repaired or replaced
immediately.
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