NEXEN TIRE
184
After the 100% replacement term expires and the tire is still within
72 months from date of manufacture, the amount of credit will be
de
termined by the percentage of original tread depth remaining on
the tire. Under all circumstances, the cost of mounting, balancing and
any other service charges including applicable taxes are required to be
paid by the consumer.
MILEAGE TREAD WEAR LIMITED WARRANTY
Most patterns manufactured by NEXEN TIRE are assigned a mileage
wa
rranty that protects the consumer against premature tread wear.
If a tire reaches the end of its “usable tread life” before the stated
mileage warranty, the consumer will be issued a replacement Nexen
tire on a pro rata basis, which means the consumer will be
responsible for a percentage of the replacement cost. In order to
maintain tread wear warranty, all tires must be rotated at least every
5,000-6,000 miles (8,000-10,000 km). Under all circumstances, the cost
of
mounting, balancing and any other service charges including
applicable taxes are required to be paid by the consumer.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
• Ride complaints after the first 2/32" of tread wear or replacement of
t
hree or more tires from the same vehicle will not be accepted.
• Road hazard damage such as cuts, snags, punctures or tire repair,
b
ruises, impact breaks, etc. Check Road Hazard Replacement
Program for patterns that are covered against this type of damage.
• Premature or irregular wear due to vehicle mechanical deficiencies
o
r failure to rotate the tires at recommended intervals.
• Tires on any vehicle registered and normally operated outside the
U
nited States.
• Damage from incorrect mounting or dismounting of the tire, incor -
r
ect application, water or other material trapped inside the tire
du
ring mounting or failure to balance the tires.
• Damage from over or under inflation, overloading, fire, theft, and
d
efective vehicle mechanical conditions.
• Racing, off road use and misapplications of tire to vehicle.
•
Ozone or weather cracking on tires after 48
months from the date of
ma
nufacture or other abuse, misuse, tire alteration, run flat.
• Any tires worn beyond the wear indicators. Less than 2/32"
r
emaining tread depth.
• Flat spotting caused by improper storage or brake lock.
NEXEN TIRE
185
• Accident, fire, chemical corrosion, tire alteration or vandalism.
• Tire which DOT identification number and/or brand name
r
emoved intentionally.
• Loss of time or use, inconvenience or any incidental or consequen -
t
ial damage.
• Original equipment tires on new vehicle. See separate warranty, if
a
pplicable, in your vehicle’s glove box.
• Tires purchased as used.
•
Tires used on Recreational Vehicles (For camping & Motor homes,
e
tc.) or in commercial service.
OTHER LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO THE
FO
LLOWING:
• Failure to rotate tires as recommended voids the tread wear
w
arranty.
• If tires are different size on front and rear of vehicle, and therefore
c
an’t be rotated, the mileage warranty for the rear tires will be half
of the stated mileage warranty.
• Winter tires must be used only in winter months, which are deter -
m
ined to be September 1st through April 30th of the following year.
Do
cumentation is required showing date of installation and
removal to maintain tread wear warranty.
ROAD HAZARD REPLACEMENT PROGRAM
Most patterns sold by NEXEN TIRE are covered by a road hazard
wa
rranty that protects the consumer against non-repairable damage
caused by puncture, snag, cut, bruise or impact break. Typical road
hazards are nails, glass, potholes and other debris. Covered tires will
be eligible for a free replacement for the first 3/32" of original tread
depth, or for a period of two years from the date of purchase;
whichever comes first. If the DOT number on the tire is greater than
two years from the adjustment date, an invoice showing date of
purchase is necessary. The cost of mounting, balancing and any other
service charges including applicable taxes are required to be paid by
the consumer.
NEXEN TIRE
186
WHAT IS NOT COVERED UNDER THE ROAD HAZARD
REPLACEMENT PROGRAM
• A tire that is damaged due to vandalism.
•
A tire that is damaged due to an accident.
•
A tire that is repairable under Rubber Manufacturers Association
(
RMA) standards.
• A tire that has failed due to commercial use.
•
A tire that is damaged or failed due to racing or off road use.
•
A tire that is damaged due to use of snow chains or studs.
•
A tire that is damaged or failed due to irregular wear caused by
m
echanical issues.
• Original equipment tires on new vehicle.
•
Tires transferred from the vehicle that they were originally installed.
C
ONSUMER’S OBLIGATION WHEN FILING CLAIM
To maintain Mileage Tread Wear Warranty and Road Hazard
Re
placement Program, the consumer is responsible for the following:
• Any claims must be presented to an authorized NEXEN TIRE
d
ealer.
• Submit or present a copy of the original purchase receipt with docu -
m
ented automobile mileage at time of tire installation and of tire
di
smounting.
• Submit a tire rotation record showing that all tires have been rotated
a
t least every 5,000-6,000 miles (8,000-10,000 km). Tire rotation
re
cord is not necessary for Mileage claims when tire is within 2/32”
difference of remaining tread depth as measured from shoulder to
shoulder on the claim tire, and compared to the remaining tread
depth of the opposite front/rear or left/right tire.
• Complete and sign the NEXEN TIRE Claim Adjustment form
p
rovided by the dealer, keep a copy for your records and leave the
tire with the dealer for warranty processing.
ROADSIDE ASSISTANCE
Patterns sold after May 1st 2014 by NEXEN TIRE in the United States
an
d Canada are eligible for a free 24/7/365 Roadside Assistance for a
period of 36 months from the purchase date. Upon purchasing Nexen
ti
res, the consumer will receive an activation card from the tire shop.
An online registration needs to be completed in order to have access
NEXEN TIRE
187
to a toll free phone number to call in case of a flat tire. A qualified
professional will change your flat tire with your spare tire free of
charge. If a working spare is not available, towing will be provided
free of charge to the nearest NEXEN TIRE dealer or authorized place
of repair.
*Nexen Tire reserves the right to change the terms and conditions of
al
l warranties at any time.
TIRE CARE AND MAINTENANCE GUIDE
Tire failure can result in serious damage and/or personal injury. To
re
duce the risk of tire failure we recommend the following:
• Maintain proper inflation pressure and do not use at under inflation
o
r over inflation. Pressure should be set at the level recommended
by vehicle manufacturer.
• Wheel alignment and balancing should be checked at regular inter -
v
als.
• Do not overload. The maximum load carrying capacity is molded on
t
he sidewall of the tire.
• Do not spin your tires excessively and avoid driving over curbs,
p
otholes, obstacles and edges of pavement.
• Never drive on smooth (bald) tires. By law, tires must be replaced
w
hen 2/32" of tread depth remained, as indicated by tread wear
indicator molded in the tread grooves.
• Check your tires frequently for any scrapes, cuts, foreign objects,
s
eparations or bulges. If damage is found, do not attempt to
dismount a tire yourself. Change damaged tire with the spare and
contact a local authorized NEXEN TIRE dealer immediately.
• Do not drive in excess of speed limits allowed by law or the
m
aximum speed justified by driving conditions.
• To achieve proper even wear and gain maximum tread life, tire rota -
t
ion at regular intervals is required.
PIRELLI TIRES
193
PIRELLI TIRES
PIRELLI ORIGINAL EQUIPMENT & REPLACEMENT LIMITED
WARRANTY PASSENGER & LIGHT TRUCK TIRES
What Is Warranted and Who Is Eligible Under the Warranty?
Pirelli Tire Inc. (PTI), 1111, Boul. Dr. Frederik-Philips, suite 506,
St
.Laurent, Quebec, H4M 2X6, warrants to the original purchaser that
all Pirelli brand or PTI private brand Original Equipment and
Replacement Passenger and Light Truck radial tires with a complete
DOT identification number and branded Pirelli or a PTI private brand,
which are supplied by PTI, either directly or through an authorized
Pirelli Dealer, and which are mounted on passenger cars, vans and
light trucks within the US and Canada will be free from defects in
workmanship and materials. The Pirelli Original Equipment &
Replacement Limited Warranty is subject to periodic revision: see the
Warranty section at
www.ca.pirelli.com
for the latest version.
Original Equipment and Replacement Tires
Original Equipment Tires are defined as tires supplied as original
e q
uipment by the vehicle manufacturer on new vehicles. Original
Equipment tires are backed by Workmanship and Materials coverage.
The PTI Limited Tread wear warranty does not apply to Original
Equipment tires.
Replacement Tires are defined as tires mounted to your vehicle after
th
e Original Equipment tires have been removed. Replacement Tires
are backed by both Workmanship and Materials and PTI Limited
Tread wear coverage as defined in this document.
Tire Registration
Please request your dealer register your replacement tires, provide
yo
u with a registration card, or go to
www.ca.pirelli.com
to register
your tires on line. In case of a tire recall, we can reach you only if we
ha
ve your name and address. You must register your tires to be on our
list.
What Is The Adjustment Policy And For How Long?
If a Pirelli tire becomes unserviceable due to workmanship or material
an
omalies during the initial warranty period, which is one year from
the date of original retail purchase of the vehicle or purchase of
replacement tires (purchase receipt required) or within the first 2/32”
PIRELLI TIRES
194
of the original usable tread, whichever occurs first, the tire will be
replaced with the same or comparable tire at no charge to the owner.
To receive consideration for warranty coverage, tires must be returned
to a PTI authorized dealer. Tire Inspection Personnel designated by
PTI make the final determination regarding qualification for
Workmanship and Materials and Limited Tread wear coverage on
tires submitted to Pirelli via an authorized Pirelli dealer. If the tire is
presented for ride related anomalies the warranty period is one year
from the date of original retail purchase of the vehicle or purchase of
replacement tires (purchase receipt required) or within the first 2/32”
of the original usable tread, whichever occurs first. The owner must
pay for any associated service charges, including costs associated with
mounting and balancing in both the aforementioned cases.
After the initial warranty period, if a Pirelli tire becomes unserviceable
d u
e to workmanship or material anomalies the owner must pay the
cost for a comparable new Pirelli brand or PTI private brand
replacement tire on a pro-rata basis. The authorized Pirelli Dealer will
determine the cost by multiplying the percentage of the original
usable tread worn by the current dealer selling price. The owner must
pay for any associated service charges, including costs associated with
mounting and balancing of the tire.
A tire has delivered its original usable tread life and is considered
10
0% worn when the tread wear indicators (2/32” tread remaining)
become visible regardless of age or mileage.
Pirelli Confidence Program™
Select Pirelli tires are covered by a 30 day trial period. At any time
d u
ring the 30 day period if you are not satisfied with any of the
qualifying lines listed below, the set of four tires with the original sales
receipt may be returned to the authorized Pirelli dealer from which
they were purchased and may be exchanged for a set of Pirelli tires for
equal or lesser value.
Tire lines which qualify for Pirelli Confidence Program
Refer to
www.ca.pirelli.com
for details regarding terms and condi -
tions of the Pirelli Confidence Program.
PIRELLI TIRES
195
Limited Treadwear Warranty For Replacement Tires Only
In addition to the above workmanship and materials warranty PTI
al
so warrants to the original consumer purchaser only, that the tread
life of Cinturato P3000™, P4 Four Seasons, P4 Four Seasons ,
Cinturato P5™, P6™ Four Seasons , Pirelli P Zero All Season
, P Zero Nero™ All Season, Scorpion™ ATR, Scorpion STR and
Scorpion Verde All Season replacement street legal tires which
are supplied by PTI either directly or through an authorized Pirelli
de
aler, will have treadwear warranty coverage for the described
vehicle odometer kilometers from the point of original retail purchase.
The authorized Pirelli Dealer will determine the replacement tire cost
by multiplying the percentage of the mileage obtained by the current
dealer selling price.
The PTI Treadwear Mileage Warranty Conditions:
• You are the original purchaser of the tires and have a copy of the
o
riginal invoice showing the application mileage.
• You are the owner of the vehicle on which the tires were originally
i
nstalled.
• The tires are Replacement tires (The PTI Treadwear Mileage
W
arranty does not apply to Original Equipment tires).
• You have had the tires rotated every 8,000 to 11,000 kilometers.
•
The tires are worn evenly across the tread, down to the treadwear
i
ndicator (2/32”) at which time they are considered to be 100% worn
out. There cannot be more than a 2/32” tread depth difference
across the tire.
• Your servicing Pirelli Dealer has completed the Tire Rotation
R
ecord.
• PTI Mileage Warranty does not apply to Original Equipment
f
itments.
• Passenger and P-Metric Light Truck tires are not covered for
m
ileage when used on commercial vehicles or in commercial appli -
cations.
• Mileage warranty does not apply to Euro-metric tires purchased
b
efore July 1, 2011.
PIRELLI TIRES
196
• For vehicles equipped with staggered size fitments (different tire
sizes front and rear), the mileage warranty for the rear tires will be
50% of the stated mileage warranty for that line.
• Run Flat tires will have a mileage warranty of 50% of the stated m
ileage warranty for that line, not to exceed 50,000 kilometers,
whichever is lower.
Mileage Warranty
Scorpion Verde All Season Mileage Warranty
• A ll Scorpion Verde All Season tires produced in the year 2013 will
b
e eligible for 80,000 kilometers limited treadwear warranty for H
and V rated, and 105,000 kilometers limited treadwear for T rated.
• All Scorpion Verde All Season tires produced after the year 2013 are
n
ot eligible for mileage warranty coverage.
Tire Line Kilometers
Cinturato P3000............................................................................... 135,000
P4 Four Seasons T.......................................................................... 135,000
P4 Four Seasons H......................................................................... 105,000
P4 Four Seasons T.................................................................. 145,000
P4 Four Seasons H................................................................. 110,000
Cinturato P5 T.................................................................................. 135,000
Cinturato P5 H................................................................................. 105,000
P6 Four Seasons ................................................................... 75,000
Cinturato P7 All Season ......................................................... 110,000
P Zero Nero All Season .................................................................. 75,000
P Zero All Season ................................................................... 80,000
Scorpion™ ATR .............................................................................. 80,000
Scorpion STR ................................................................................. 100,000
Scorpion Verde All Season ..................................................... 105,000
Scorpion Verde All Season*............................................................. (see below)