MICHELIN®
157
NOTE:
your vehicle manufacturer may provide additional tire warranty
co
verage over and above what is provided by Michelin. Consult your
vehicle Owner’s Manual for further information.
NOTE:
Some Michelin® Self-Supporting Zero Pressure (ZP) tires can only be
mo
unted on special SH-M (Symmetric Hump - Modified) wheels.
These tires bear the special SH-M designation, molded into the side -
wall of the tire, next to the ZP designation. DO NOT MOUNT A TIRE
WI
TH THE SH-M DESIGNATION ON THE SIDEWALL ON A
STANDARD WHEEL. DOING SO VOIDS THIS LIMITED
WARRANTY AND COULD CAUSE THE TIRE TO BECOME
UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN
SERIOUS PERSONAL INJURY OR DEATH.
Treadwear – Mileage Warranty Coverage for Michelin® Passenger
an
d Light Truck Tires
Michelin® passenger and light truck tires are covered by a
ma
nufacturer’s limited warranty for treadwear. For the mileage
warranty associated with a specific tire line, please see your
Michelin® tire retailer or visit us at
www.michelinman.com/home
.
Some vehicles come from the vehicle manufacturer with “split
fi
tments” – meaning different size tires on the front and rear axles.
Because these tires cannot be rotated as recommended by Michelin®,
the mileage warranty on each rear tire will cover half the number of
miles as the standard mileage warranty for that particular tire design.
Michelin® Self-Supporting Zero Pressure (ZP) tires have the same
mileage warranty as the standard tire line of which they are a part, up
to but not exceeding 30,000 miles. DOT-approved competition tires
(e
.g., Michelin® Pilot® Sport Cup tires) are excluded from any
mileage warranty. Michelin® Winter tires must be used during winter
months only, defined as a period beginning on or after September 1st
of a given year and ending no later than April 30th of the following
year. Michelin® winter tires require documentation of the timing of
the installation and removal of the tires each winter to maintain
coverage under the limited warranty for treadwear.
An important reminder:
No tire manufacturer can guarantee you a certain number of miles
fr
om a given tire. Driving habits, driving conditions, road conditions,
and vehicle maintenance all play a part in the tread life of a tire. If a
tire does not reach the warranted mileage, and the owner of the tires
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158
has complied with the terms and conditions of the warranty,
Michelin® will replace the tires as described under “How
Replacement Charges are calculated”.
Temporary Spares
Michelin® temporary spare tires are covered by this warranty for six
ye
ars from the date of purchase or until the first 2/32 nds of an inch
(1.6 mm) of the original tread is worn off. Date of purchase is
do
cumented by new vehicle registration or tire sales invoice. If no
proof of purchase is available, coverage will be based on date of
manufacture. At that time, all warranties, express or implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or
p
uncture)
• Incorrect mounting of the tire, tire/wheel imbalance or improper
r
epair
• Misapplication, improper maintenance, racing, underinflation,
o
verinflation or other abuse
• Uneven or rapid wear which is caused by mechanical irregularity in
t
he vehicle such as wheel misalignment, (a measured tread differ -
ence of 2/32 nds of an inch (1.6 mm) or more across the tread on the
sa
me tire)
• Accident, fire, chemical corrosion, tire alteration, or vandalism
•
Use in commercial applications for tread wear; by this warranty for
s
ix years
• Flat spotting caused by improper storage or brake lock
•
The addition of liquid, solid or gaseous materials other than air,
n
itrogen or carbon dioxide (for example, waterbase sealers or
balancing substances)
• Cosmetic ozone or weather cracking
•
Use of Michelin® Self-Supporting Zero Pressure (ZP) tires without
a
properly operating low air pressure warning system
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159
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger and Light Truck Tires
A tire which becomes unserviceable due to a condition covered by this
wo
rkmanship and materials limited warranty will be replaced with a
comparable new Michelin® tire, free of charge, when 2/32 nds of an
inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
wh
ichever is more beneficial to the user) and within 12 months of the
da
te of purchase. Mounting and balancing of the tire is included. You
pay the cost of any other service charges and applicable taxes. When
more than 2/32 nds of an inch (1.6 mm) of original tread has been
wo
rn (or more than 25%, whichever is more beneficial to the user) or
after 12 months from the date of purchase, you must pay the cost of a
co
mparable new Michelin® passenger or light truck replacement tire
on a pro rata basis. The retailer will determine the charge by
multiplying the percentage of the original usable tread worn, by the
current selling price at the adjustment location or the price in the
current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual
selling price of the tire. You pay the cost of mounting, balancing and
any other service charges and applicable taxes.
Treadwear
A tire meeting the conditions for pro rata replacement, which wears
e v
enly across the tread, down to the tread wear indicators (2/32nds of
an inch tread remaining) within 6 years of the date of purchase, and
before delivering the warranted miles of service, will be replaced with
a comparable new Michelin® tire based on mileage received. The
participating Michelin® tire retailer will determine the charge by
multiplying the percent of mileage received by the current actual
selling price at the adjustment location or the price of the tire in the
current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual
selling price of the tire. You pay the cost of mounting, balancing and
any other dealer services and applicable taxes. Tires which wear out
evenly before delivering the warranted mileage will be replaced on a
pro rata basis only if:
1. Y ou are the original purchaser of the tires, you own the vehicle on
w
hich they were originally installed, and the tires have been used
only on that vehicle;
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160
2. The tires have been rotated and inspected by a participating
Michelin® tire retailer every 7,500 miles, and the attached
Mo
unting and Rotation Service Record has been fully completed
and signed;
3. The completed Service Record form, Original Owner/Tire Installa -
t
ion Information form, and the Original Invoice are presented to a
pa
rticipating Michelin® tire retailer at the time of adjustment
claim; and
4. The tires have not become unserviceable due to a condition listed
u
nder.
WHAT IS NOT COVERED
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you
mu
st present your tire(s) to a participating Michelin® retailer. The
vehicle on which the tires were used must be available for inspection.
Michelin® tire retailers are listed in the yellow pages under “Tire
Dealers-Retail”. Personal identification (i.e. Driver’s License, Credit
Card, etc.) and vehicle registration may be required. You pay service
charges for normal vehicle and tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
lo
ss of use of vehicle, inconvenience or incidental or consequential
damages. Tires presented for claim remain the property of the
consumer and Michelin® accepts no responsibility for loss or damage
to tires which are in the custody or control of a Michelin® tire retailer
for the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
av
ailable for further inspection.
Tires accepted for claim become the property of Michelin® North
Am
erica, Inc.
No Michelin® representative, employee or retailer has the authority to
ma
ke or imply any representation, promise or agreement, which in
any way varies from the terms of this warranty.
This warranty applies only in the United States and Canada.
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161
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of
yo
ur tires, your vehicle Owner’s Manual and vehicle tire information
placard for essential safety and maintenance information. When
service is required:
1. Contact a participating Michelin® tire retailer listed in your local
y
ellow pages.
2. If additional assistance in locating a participating Michelin® tire
r
etailer is required, please call the phone number listed in this book
for the Consumer Care Department in your area.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE
M A
RKETING, SALE OR PERFORMANCE OF THE PURCHASED
PRODUCT AGAINST MICHELIN® NORTH AMERICA, INC. AND ITS
AGENTS, EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER
CORPORATIONS, RELATED CORPORATE ENTITIES,
PREDECESSORS, SUCCESSORS OR ASSIGNS (HEREINAFTER
COLLECTIVELY “MICHELIN®”) SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Michelin® acknowledge your and its right to
litigate claims, disputes and controversies arising out of or in connection
with this limited warranty or the marketing, sale or performance of the
purchased product in court, but prefer to resolve any such claims,
disputes and controversies through arbitration and hereby waive the
right to litigate such claims, disputes and controversies in court upon
election of arbitration by either party. Therefore, you and Michelin® agree
that all claims, disputes, and controversies between you and Michelin®
arising out of or in connection with this limited warranty, or any other
warranties, express or implied, including a failure of warranty, or any
claims arising out of or in connection with the marketing, sale or
performance of the purchased product, including but not limited to
claims for consumer fraud or brought under any consumer protection
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND
IN
STRUCTIONS CONTAINED IN THIS MANUAL MAY
RESULT IN TIRE FAILURE OR EXPLOSION CAUSING
SERIOUS PERSONAL INJURY OR DEATH.
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163
in the Michelin® Owner’s Manual, vehicle Owner’s Manual, tire
placard information, and tire sidewall information regarding safety
warnings, proper tire use and maintenance.
CONTROLLABILITY
Controlling a vehicle when a tire failure occurs
If a tire failure occurs, you may hear a loud noise, feel a vibration,
an
d/or the vehicle may pull toward the side of the failed tire. If
possible, step on the accelerator momentarily to maintain forward
momentum and ensure vehicle control. It is most important that you
DO NOT BRAKE OR ABRUPTLY TURN THE STEERING WHEEL.
Slowly remove your foot from the accelerator and hold the steering
wheel firmly while steering to remain in your lane. Once the vehicle
has slowed and is fully under control, apply the brakes gently; safely
pull over to the shoulder and come to a stop. Inspect the tires. If one
or more looks flat or low, shows detachment or other damage, remove
tire assembly and replace it with a properly inflated spare. Bumps or
bulges may indicate detachment within the tire body and require
inspection by a qualified tire technician.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT
I N
FLATION PRESSURE IS DANGEROUS
Any underinflated tire builds up excessive heat that may result in
su
dden tire destruction. If tires are supplied as original equipment,
refer to the tire decal on the vehicle (check vehicle and/or vehicle
Owner’s Manual for decal location) for the recommended operating
pressures. For replacement tires, the correct inflation pressure will be
provided by your tire retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum.
Ho
wever, do not exceed the maximum pressure rating indicated on
the tire sidewall.
SELF-SUPPORTING TIRES. ZERO PRESSURE (ZP) TIRES, AND
PA
X® SYSTEM TIRES, AT LOW OR ZERO AIR PRESSURE
The handling characteristics of a vehicle with a deflated PAX® System
ti
re or Self- Supporting Zero Pressure (ZP) tire (whether front or rear)
are not the same as those of a vehicle with normally inflated tires.
Avoid high speeds and hard cornering whenever a low pressure
warning is activated.
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164
Even a MICHELIN® PAX® System Tire or Self-Supporting Zero
Pressure (ZP) tire can build up excessive heat when run underinflated
for an extended period of time. The length of time and distance a
PAX® System Tire/Self-Supporting Zero Pressure (ZP) tire will
perform at low or zero air pressure will depend upon the severity of
the event causing air loss, ambient temperature, speed at which the
tire is operated, and the conditions under which the tire is operated
(i.e. hard braking, cornering and other sharp maneuvers will greatly
reduce the length of time the tire can perform at low or zero air
pressure.) Continuous use of an underinflated tire may lead to sudden
tire destruction. If a tire at low or zero pressure begins to vibrate or
cause difficulty in vehicle handling, remove the tire immediately and
replace with the temporary spare. If Michelin® PAX® System Tire/
Self-Supporting Zero Pressure (ZP) tires are supplied as original
equipment, refer to the vehicle owner’s manual for complete details
on the low tire pressure warning system designed to alert you in the
event of a low pressure condition.
NOTE:
MICHELIN® SELF-SUPPORTING ZERO PRESSURE (ZP) TIRES
AR
E TO BE USED ONLY IN CONJUNCTION WITH AN OPERA -
TIONAL, MICHELIN® APPROVED, LOW TIRE PRESSURE
WA
RNING SYSTEM. Otherwise, all provisions of the limited
warranty are void. For a list of approved systems, see your partici -
pating Michelin® tire retailer, or call toll free:1-
800-847-3435
NOTE:
Some MICHELIN® Self-Supporting Zero Pressure (ZP) tires can only
be
mounted on special SH-M (Symmetric Hump - Modified) wheels.
These tires bear the special SH-M designation, molded into the side -
wall of the tire, next to the ZP designation. DO NOT MOUNT A TIRE
WI
TH THE SH-M DESIGNATION ON THE SIDEWALL ON A
STANDARD WHEEL. DOING SO VOIDS THIS LIMITED
WARRANTY AND COULD CAUSE THE TIRE TO BECOME
UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN
SERIOUS PERSONAL INJURY OR DEATH.
NOTE:
MICHELIN® PAX® SYSTEM TIRES ARE TO BE USED ONLY IN
CO
NJUNCTION WITH AN OPERATIONAL, TIRE PRESSURE
MONITORING SYSTEM (TPMS), APPROVED BY THE VEHICLE
MANUFACTURER FOR USE WITH THE PAX SYSTEM. Otherwise,
MICHELIN®
165
all provisions of the limited warranty are void. For a list of approved
systems, see an authorized PAX® System retailer, or call toll free:
1-877-PAX TIRE or 1-877-729-8473
For all types of tires, consult your vehicle tire placard or owner’s
ma
nual for recommended operating pressures. If the tires are
purchased as replacement tires, operating instructions for the low
pressure warning system will be provided by the manufacturer of that
system. Recommended operating pressures will be provided by a
participating Michelin® tire retailer for self supporting ZP tires.
Recommended operating pressure for PAX® System Tires will be
provided by a PAX System retailer. These inflation pressures must be
maintained as a minimum. However, do not exceed the maximum
pressure rating indicated on the tire sidewall.
CHECK THE COLD INFLATION PRESSURES IN ALL YOUR
T I
RES, INCLUDING THE SPARE, AT LEAST ONCE EACH
MONTH
Failure to maintain correct inflation may result in improper vehicle
ha
ndling and may cause rapid and irregular tire wear, sudden tire
destruction, loss of vehicle control and serious personal injury.
Therefore, inflation pressures should be checked at least once each
month and always prior to long distance trips. This applies to all tires,
including sealant types, and Self-Supporting Zero Pressure (ZP) tires
which are as susceptible to losing air pressure as any other type of tire
if not properly maintained.
UNDERINFLATION
It is impossible to determine whether tires are properly inflated by
si
mply looking at them. It is almost impossible to “feel or hear” when
a tire is being run underinflated or nearly flat. Tires must be checked
monthly with a tire pressure gauge.
Pressures should be checked when tires are cold, in other words,
be
fore they have been driven on. Driving, even for a short distance,
causes tires to heat up and air pressure to increase.
Checking pressure when tires are hot:
If pressures are checked after tires have been driven for more than
th
ree minutes or more than one mile, (2 km) the tires become hot and
th
e pressures will increase by approximately 4 psi. Therefore when the
tire pressure is adjusted under these conditions, it should be increased
to a gauge reading of 4 psi greater than the recommended cold
inflation pressure.