2021 CITROEN DS7 CROSSBACK App

165
Practical information07
the shock absorbers have a major impact on road
holding and braking performance.
For your safety and driving comfort, it is important
to have them regularly checked by a dealer or a
qualified workshop.
Timing and accessory kits
The timing and accessory kits are used
from the time the engine is started until it
is switched off. It is normal for them to wear over
time.
A faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or
fuel consumption of its Diesel engines, the
Manufacturer has taken the decision to equip
its vehicles with a system that combines SCR
(Selective Catalytic Reduction) with a Diesel
Particle Filter (DPF) for the treatment of exhaust
gases.
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special tank
holding about 17 litres.
Its capacity allows a driving range of
approximately 3,900 miles (6,500 km), which may
vary considerably depending on your driving style.
An alert system is triggered once the reserve level
is reached: it is then possible to drive for a further
1,500 miles (2,400 km) before the tank is empty
and the vehicle is immobilised.
For more information on the Warning and
indicator lamps and the associated alerts,
or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a dealer or a
qualified workshop. After 660 miles (1,100 km),
a device is automatically activated to prevent
the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up
as soon as the first alert is issued indicating that
the reserve level has been reached.
For the correct operation of the SCR
system:
–

U

se only AdBlue
® fluid that meets the ISO
22241 standard.
–

Ne

ver transfer AdBlue
® to another container
as it would lose its purity.
–

Ne

ver dilute AdBlue
® with water.
You can obtain AdBlue
® from a dealer or a
qualified workshop, as well as service stations
equipped with AdBlue
® pumps specially designed
for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.

168
Practical information07
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.
Textile
The dashboard, door panels and seats may
contain parts made of textile material.
Maintenance
Do not use aggressive cleaning products
(e.g. alcohol, solvent or ammonia).
Do not use steam-cleaning systems - risk of
affecting the adhesion of the fabrics!
Remove dust from the textile parts
regularly with a dry cloth, soft brush or
vacuum cleaner.
Rub down the textile parts once per year with
a clean, damp cloth. After leaving overnight to
dry, brush with a soft-bristled brush.
Stain removal
Do not rub the stain or it may spread or
you may cause the substance to
penetrate the surface.
Act quickly by reducing the stain from its
edges inwards.
Remove as much substance or solids as
possible using a spoon or spatula, and
remove as much liquid as possible using
absorbent paper.
Product/Procedure to use depending on
the type of stain:
–

G

rease, oil and ink: clean with a pH-neutral
detergent.
–

V

omit: clean with sparkling mineral water.
–

Blood: spread flour o
ver the stain and allow
to dry; remove with a slightly damp cloth.
–

Mud: allo
w to dry and then remove with a
slightly damp cloth.
–

Cak
e, chocolate, ice cream: clean with
lukewarm water.
–

Sugary and/
or alcoholic drinks: clean with
lukewarm water, or lemon juice if the stain is
persistent.
–

Hair gel, c
offee, tomato sauce, vinegar:
clean with lukewarm water and lemon juice.
For solid substances, then use a soft brush or
vacuum cleaner.
For liquid substances, then use a damp
microfibre cloth and then dry with another
cloth.
Alcantara®
Alcantara® is an elegant and practical material
which is very resistant and easy to maintain.
Do not use printed cloths or
printed absorbent paper.
Do not use steam-cleaning systems.

169
Practical information07
Remove dust from the Alcantara® parts
regularly with a dry cloth, soft brush or
vacuum cleaner.
Clean the Alcantara
®, without rubbing too
vigorously, with a white cotton cloth which is
slightly damp.
To find out which products and procedures to use
on different types of stains, refer to the "Textile -
Stain removal" section.
For more information, go to the Alcantara
®
trademark website: www.alcantara.com.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not use maintenance products which
are not suitable for cleaning leather
(e.g. solvent, detergent, petrol, pure alcohol).
Do not use bleaching or colour-removal
products (e.g. perchloroethylene).
When cleaning items partly made from leather,
take care not to damage the other materials
with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water and
thoroughly wrung out.
Clean the leather, without rubbing too
vigorously, using a soft cloth moistened with
soapy water or a pH-neutral product.
Dry with a soft, dry cloth.

173In the event of a breakdown08
power supply for long enough to repair a tyre
after a puncture.
Tyre inflation pressures are indicated on
this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
For more information on the Tool kit, refer
to the corresponding section.
Repair procedure
Do not remove any foreign body (e.g. nail,
screw) which has penetrated the tyre.
►  Park the vehicle without obstructing traffic
and apply the parking brake.
►  Follow the safety instructions (hazard warning
lamps, warning triangle, high visibility jacket,
etc.) according to the legislation in force in the
country in which you are driving.
►  Switch the ignition off.


► Remove the transparent cap from the bottle
of sealant.
►  Lift the protective cover before installing the
bottle of sealant on the compressor.
►  Turn the bottle of sealant over and screw it a
quarter turn into the compressor.
►  Remove the valve cap from the tyre to be
repaired, and place it in a clean place.


►  Uncoil the pipe stowed under the compressor.
►  Connect the pipe from the compressor to the
valve of the tyre to be repaired and tighten firmly.
►  Check that the compressor switch is in
position "O".
►  Fully uncoil the electric cable stowed under
the compressor.
►  Connect the compressor's electric plug to the
vehicle's 12 V socket.
►  Affix the speed limit sticker.
The speed limit sticker must be affixed
inside the vehicle in the area close to the
driver, to remind them that a wheel is in
temporary use.
►  Switch the ignition on.


► Switch on the compressor by moving the
switch to position "I" until the tyre pressure
reaches 2 bar. The sealant product is injected
under pressure into the tyre; do not disconnect
the pipe from the valve during this operation (risk
of blowback).
If after approximately 7 minutes, the
pressure of 2 bar is not reached, this
indicates that the tyre is not repairable;
contact a dealer or a qualified workshop for
assistance.

174In the event of a breakdown08
► Move the switch to position "O".
►  Disconnect the compressor's electric plug
from the vehicle's 12 V socket.
►  Remove the kit.
►  Refit the cap on the valve.
►  Remove and store the bottle of sealant.
The sealant product is harmful if
swallowed and causes irritation to the
eyes.
Keep this product out of the reach of children.
The use-by date of the fluid is marked on the
bottle.
After use, do not discard the bottle into
the environment; take it to a dealer or an
authorised waste disposal site.
Do not forget to obtain a new bottle of
sealant, available from a dealer or a qualified
workshop.


►  Drive immediately for approximately 3 miles
(5 kilometres) at reduced speed (between 12 and
37 mph (20 and 60 km/h)) to plug the puncture.
►  Stop to check the repair and the tyre pressure
using the kit:
• If the tyre pre ssure is incorrect, contact a
dealer to have the tyre changed.
•

If the tyre pre
ssure is correct, drive a second
time for approximately 3 miles (5 kilometres)
at reduced speed (between 12 and 37 mph (20
and 60 km/h)), stop then check again the tyre
pressure using the kit to confirm the effective
repair of the tyre.
With a tyre repaired using this type of kit,
do not exceed a speed of 50 mph
(80 km/h) and do not drive more than
125 miles (200 km).
You must contact a dealer or a qualified
workshop to have the repair checked and the
tyre changed.
Checking/adjusting tyre
pressures
The compressor can be used, without injecting
sealant, to check and, if necessary, adjust the
tyre pressures.
►  Remove the valve cap from the tyre and keep it
in a clean place.
►  Uncoil the pipe stowed under the compressor.
►  Screw the pipe onto the valve and tighten
firmly.
►  Check that the compressor switch is in
position "O".
►  Fully uncoil the electric cable stowed under
the compressor.
►  Connect the compressor's electric plug to the
vehicle's 12 V socket.
►  Switch the ignition on.
►  Start the compressor by placing the switch
at position "I" and adjust the pressure to the
value shown on the vehicle's tyre pressure label.
To deflate: press the black button located on the
compressor pipe, near the valve connection.
If after 7 minutes the pressure of 2 bar is
not reached, the tyre is damaged; contact
a dealer or a qualified workshop for
assistance.
►  Once the correct pressure is reached, put the
switch in position "O".
►  Remove the kit and stow it.
►  Refit the cap on the valve.
Should the pressure of one or more tyres
be adjusted, it is necessary to reinitialise
the under-inflation detection system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.

175
In the event of a breakdown08
Spare wheel
Visit this link to view explanatory videos:
http://q-r.to/bagGl9
For more information on the Tool kit, refer
to the corresponding section.
Accessing the spare wheel

The spare wheel is stored in the boot, under the
floor.
To access the spare wheel, first refer to the Tool
kit section.
Depending on version, the spare wheel
may be a standard size steel or alloy
wheel.
In some countries, it is a ‘space saver’ wheel.
Removing the spare wheel

►  Slacken the central nut.
►  Remove the fastening device (nut and bolt).
►  Lift the spare wheel towards the back of the
boot.
►  Take the wheel out of the boot.
Putting the spare wheel back in place

► Put the spare wheel back in place in its
housing.
►  Slacken the nut on the bolt by a few turns.
►  Position the fastening device (nut and bolt) in
the middle of the wheel.
►  Tighten the central nut sufficiently to retain
the wheel correctly.
►  Put the tool box back in place in the middle of
the wheel and clip it in place.
Removing a wheel
Parking the vehicle
Immobilise the vehicle where it does not
obstruct traffic: the ground must be level,
stable and non-slippery.
Select mode P on the automatic gearbox to
lock the wheels, apply the parking brake,
unless it is set to automatic mode, and switch
off the ignition.

178
In the event of a breakdown08
Do not exceed the maximum authorised speed
of 50 mph (80 km/h) or the maximum distance
of 50 miles (80 km).
Driving with more than one "space-saver" type
spare wheel is prohibited.
Visit a dealer or a qualified workshop.
Have the tightening of the spare wheel's
bolts and its tyre pressure checked.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Never look too closely at the light beam of
LED technology lamps - risk of serious eye
injury!


The headlamps have polycarbonate
lenses with a protective coating:
–

Do not clean them with a dry or abrasiv
e
cloth, nor with detergent or solvent products.
–

U

se a sponge and soapy water or a pH
neutral product.
–

When using a high-pre
ssure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Changing a bulb must only be done with
the ignition off and after the headlamp /
lamp has been switched off for several
minutes - risk of serious burns!
Do not touch the bulb directly with your
fingers; use a lint-free cloth.
It is essential only to use anti-ultraviolet (UV)
type bulbs, so as not to damage the headlamp.
Always replace a failed bulb with a new bulb
of the same type and specification. To avoid
lighting imbalance, replace the bulbs in pairs.
After changing a bulb
To refit, carry out the operations in
reverse order to removal.
Close the protective cover very carefully to
guarantee the sealing of the lamps.
Light-emitting diode (LED)
headlamps and lamps
Depending on version, the affected types of
headlamps/lamps are:
–

LED t
echnology headlamps.
–

DS PIXEL LED VISION 3
.0 headlamps.
–

Offset da
ytime running lamps/sidelamps/
direction indicators.
–

Direction indic
ator side repeaters.
–

Side spo
tlamps.
–

B
rake lamps.
–

T
ailgate rear lamps.
–

Third brak
e lamp.
–

Number pla
te lamps.
If you need to replace this type of bulb,
you must contact a dealer or a qualified
workshop.
Do not touch the LED technology bulbs - risk of
electrocution!

180
In the event of a breakdown08

► Using the opening tool, unclip the cover of
the access flap on the rear screw thread of the
towing eye, then pull it towards you.


►  Insert the screwdriver head diagonally in the
cylindrical guide until you reach the lamp unit
fixing bolt.
►  Slacken the bolt by about 10 turns then pull
the lamp unit to release it from the bumper.


►  Disconnect the harness.

For each lamp:
► Turn the bulb holder a quarter turn anti-
clockwise and remove it.
►  Remove the bulb and replace it.
Fuses
Changing a fuse
All work must be carried out only by a
dealer or a qualified workshop.
The replacement of a fuse by a third party
could cause a serious malfunction of the
vehicle.
Installing electrical accessories
The vehicle's electrical system is
designed to operate with standard or optional
equipment.
Before fitting other electrical equipment or
accessories to your vehicle, contact a dealer or
a qualified workshop.
The Manufacturer accepts no
responsibility for the cost incurred in
repairing the vehicle or for rectifying
malfunctions resulting from the installation of
accessories not supplied or not approved by it
and not installed in accordance with its
specifications, in particular when the
combined power consumption of all of the
additional equipment connected exceeds 10
milliamperes.