2021 CITROEN DS7 CROSSBACK App

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Practical information07
POWERCHARGE FA U LT SymbolDescription

(red)


Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a dealer before
the next charge.


(green)


(green)


(red)


The control unit is in diagnostic mode.
Manual reset procedure
The control unit can be reset by simultaneously disconnecting the charging connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Type 2 control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power socket,
protected by a 30 mA residual current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating. 4.
The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is defective
or in any way damaged.
6. Never attempt to repair or open this charging
cable. It contains no repairable parts -
replace the charging cable if it is damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket,
a conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging. 10.
Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
11. This charging cable includes components
liable to cause electrical arcing or sparks. Do
not expose to flammable vapours.
12. Only use this charging cable with DS
AUTOMOBILES vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.

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Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging
procedure without interrupting it, until it stops
automatically. Charging may be performed either
immediately (by default) or deferred.
Deferred charging is set via the touch
screen or the MyDS App application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–

Traction ba
ttery charge status (%).
–

R

emaining range (miles or km).
–

Estima
ted charging time (calculation may take
a few seconds).
–

C

harging speed (miles or km gained per hour).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door.
It is also possible to monitor the charging
progress using the MyDS App application.
For more information on Remotely
operable additional functions, refer to the
corresponding section.
Low charging / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low charging / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low charging
(less than 20%).
Vehicle in storage for more than 1 month
In the event of a long period of non-use
of the vehicle (beyond 4 weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level is a
low or very low, especially at negative ambient
temperatures. ALWAYS make sure that the
traction battery has a charge between 20%
and 40% if you do not plan to use your vehicle
for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Refer to the Accessory battery (Rechargeable
hybrid) section for the battery disconnection
procedure.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to enquire
about any applicable precautionary measures, or
contact the manufacturer of their implanted
electronic medical device to check that it is
guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
If in doubt, during charging, do not remain inside
or near the vehicle, near the charging cable or the
charging unit, even for a short time.
Before charging
Depending on the context:
►  Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►  Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
For more information, contact a dealer or a
qualified workshop.
During charging
As a safety measure, the engine will not
start if the charging cable is plugged into

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Practical information07
►  If the vehicle is unlocked, lock it and then
unlock it.
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►  Within 30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control unit
comes on fixed and the green light guides in the
flap come on fixed.
►  After disconnection, replace the protective
cover over the nozzle and close the charging flap.
►  Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when the
green light guides in the flap come on fixed.
►  After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
By default, the deferred charging start time is set
to be around midnight. Depending on equipment, this time can be
changed.
Settings
► 
In the Energy touch screen application,
select the Charging tab.
►  Set the charging start time.
►  Press OK.
The setting is saved in the system.
You can also programme the deferred
charging function using a smartphone, via
the MyDS App application.
For more information on Remotely operable
additional functions, refer to the corresponding
section.
Activation
►  After programming the deferred charging,
connect the vehicle to the desired charging
equipment.
►  Press this button in the flap within one
minute to activate the deferred charging
(confirmed by the light guides coming on in blue).
Towing device
Load distribution
►  Distribute the load in the trailer so that
the heaviest items are as close as possible to
the axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum towable
load must be reduced by 10% per 1,000 metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by the Manufacturer.
We recommend having them fitted by a dealer
or a qualified workshop.
If not fitted by a dealer, they must still be
fitted in accordance with the Manufacturer's
instructions.
Important: if the vehicle has a motorised
tailgate and Hands-Free Tailgate Access
function, and a towing device has been fitted
outside the dealer network, it is essential to
visit a dealer or a qualified workshop to have
the detection system recalibrated - risk of
malfunction of the Hands-Free Tailgate Access
function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical data
section of this guide.

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Practical information07
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised no
se
weight.
–

Do no
t transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentionally opening the motorised
tailgate when operating the towing device:
–

Deactiv
ate this function in advance in the
vehicle's configuration application.
–

O

r remove the electronic key from the
recognition zone, with the tailgate closed.
Rechargeable hybrid vehicles
A rechargeable hybrid vehicle with 20"
wheels (R20) cannot be fitted with a towing
device.
It is therefore not possible to tow a trailer or
caravan.
Towing device with
retractable ball joint
When this towing device is not in use, it is folded
away underneath the rear bumper.
No tools are required to install or stow it.
Before any operation, the vehicle must be
stationary with the parking brake applied.
The area close to the exhaust pipe may reach a
high temperature: risk of burns!
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentional opening of the tailgate,
follow the recommendations on the Towing
device by referring to the corresponding
section.
Unlocking handle
The towball is locked in either the storage
position or the usage position.
The unlocking handle is behind the rear bumper,
protected by a storage case.
To reach the handle:


►  Pass your hand flat under the rear bumper
with the palm facing upwards.
►  Insert your hand into the storage case and
grasp the handle.
To unlock the towball:
►  Pull the handle firmly downwards to release it.


The towball hangs, hooked onto its shaft.

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Practical information07
As soon as you release the handle, it is engaged
automatically in its storage case.
Usage position
Towball unlocked:

►  Grasp the towball and rotate it while raising it
until it locks into place, in the vertical position.
The towball must be folded away when
using a high-pressure washer.
Do not direct the jet from less than 30 cm from
the towing system.


►  Raise the electrical socket cover and connect
the plug for the trailer or carrying device.
►  Attach the trailer’s safety cable to the ring in
the towball elbow.
Storage position
When the towing system is not in use, it is
recommended to fold the towball away.
In the event of a rear-end collision, damage to
the vehicle could be worse with the towball in
place.
Towball unlocked and socket disconnected:


►  Grasp the towball and rotate it until it locks
into place, in the horizontal position.
Contact a dealer or a qualified workshop for any
work on the towing system.
Roof bars
As a safety measure and to avoid
damaging the roof, it is essential to use
transverse roof bars approved for your vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80 kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to avoid
damaging the roof bars and the fixings on the
vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.

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Practical information07
For more information, contact a dealer or a
qualified workshop.
Installation tips
►  To fit the snow chains during a journey, stop
the vehicle on a flat surface at the side of the
road.
►  Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►  Fit the snow chains following the instructions
provided by the manufacturer.
►  Move off gently and drive for a few moments,
without exceeding 31 mph (50 km/h).
►  Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that you
practise fitting the snow chains on a level
and dry surface before setting off.
Avoid driving with snow chains on roads
that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Rechargeable hybrid vehicles
The use of snow chains is only authorised
on the front wheels.
The driving mode selector must be on the 4WD
position (depending on version).
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine and for a maximum
cumulative period of around 30 minutes, you can
continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions immediately,
start the engine and let it run:
–

For le
ss than 10 minutes, to use the equipment
for approximately 5 minutes.
–

For more than 10 minut
es, to use the equipment
for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the 12 V battery, refer
to the corresponding section.
Load reduction mode
This system manages the use of certain functions
according to the level of charge remaining in the
battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as the air conditioning
and the heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of the engine restarting automatically.
Take care with objects or clothing that could
be caught in the blades of the cooling fan

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appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing, limescale,
etc.).
Diesel fuel additive (Diesel with
particle filter)
On reaching the minimum level in the
particle filter additive tank, this warning
lamp comes on fixed, accompanied by an audible
signal and a warning message.
Topping up
The topping up of this additive must be carried
out quickly.
Visit a dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi), and
in particular the supply of AdBlue, refer to the
corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
Manufacturer's service schedule and according to
your engine.
Otherwise, have them checked by a dealer or a
qualified workshop.
Only use products recommended by the
Manufacturer or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, the Manufacturer selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery with
special technology and specifications.
Its replacement should be carried out only by a
dealer or a qualified workshop.
Passenger compartment filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate undesirable
odours.
Air filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is
indicated by the temporary lighting of this
warning lamp, accompanied by an alert message.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37 mph
(60 km/h), with an engine speed above 2,500
rpm, for about 15 minutes (until the warning lamp
goes out).
If it is not possible to reach 37 mph (60 km/h),
leave the engine running at idle for about 15
minutes, then drive with an engine speed above
2,500 rpm for 15 minutes.

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Do not switch off the engine until the filter
is fully regenerated; repeated intervals
can degrade the engine oil prematurely.
Regenerating the filter while the vehicle is
stationary is not recommended.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice
water vapour coming from the exhaust while
accelerating. These emissions have no impact
on the vehicle’s behaviour and the
environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electric parking brake
This system does not require any routine
servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a dealer or a qualified workshop.
For more information on the Electric
parking brake, refer to the corresponding
section.
Brake pads
Brake wear depends on the style of driving,
particularly in the case of vehicles used in
town, over short distances. It may be necessary to
have the condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads are
worn.
After washing the vehicle, moisture, or in
wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a dealer or a qualified
workshop.
Wheels and tyres
The inflation pressure of all tyres,
including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure label
are valid for "cold" tyres. If you have driven for
more than 10 minutes or more than 6 miles (10
kilometres) at over 31 mph (50 km/h), add 0.3 bar
(30 kPa) to the values indicated on the label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely and
have an adverse effect on the vehicle's road
holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the tyres
(tread and sidewalls) and rims as well as the
presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be identified
by this symbol on their sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,