2021 CITROEN DS3 CROSSBACK Time

138
Practical information07
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to avoid
damaging the roof bars and the fixings on the
vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects which are longer than the vehicle.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.
Remove the roof bars once they are no longer
needed.
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
The snow chains must be fitted only to
the front wheels. They must never be
fitted to "space-saver" type spare wheels.
Take account of the legislation specific to
each country on the use of snow chains
and the maximum authorised speed.
Use only chains designed to be fitted to the type
of wheel fitted to the vehicle:
Original tyre size Chain type 215/65 R16 Cannot be fitted with chains
215/60 R17 Polaire XP9 with manual locking
215/55R18 Cannot be fitted with chains
For more information on snow chains, contact a
dealer or a qualified workshop.
Installation tips
►  To fit the chains during a journey, stop the
vehicle on a flat surface on the side of the road.
►  Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►  Fit the chains following the instructions
provided by the manufacturer.
►  Move off gently and drive for a few moments,
without exceeding 31 mph (50 km/h).
►  Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that before
you leave, you practise fitting the snow
chains on a level and dry surface.
Avoid driving with snow chains on roads
that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions immediately,
start the engine and let it run:
– For less than 10 minutes, to use the equipment
for approximately 5 minutes.
– For more than 10 minutes, to use the equipment
for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the 12 V battery, refer
to the corresponding section.
Load reduction mode
This system manages the use of certain functions
according to the level of charge remaining in the
battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as the air conditioning
and the heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.

139
Practical information07
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions immediately,
start the engine and let it run:
–

For le
ss than 10 minutes, to use the equipment
for approximately 5 minutes.
–

For more than 10 minut
es, to use the equipment
for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the 12 V battery, refer
to the corresponding section.
Load reduction mode
This system manages the use of certain functions
according to the level of charge remaining in the
battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as the air conditioning
and the heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of injury resulting from an automatic
change to START mode.
The location of the interior bonnet release
lever prevents the bonnet being opened
when the left-hand front door is closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after the
engine has been switched off.
Take care with objects or clothing that could
be caught in the blades of the fan!
Opening
►  Open the left-hand front door.



►  Pull the interior release lever, located at the
bottom of the door frame, towards you.


►  Lift the exterior safety catch and raise the
bonnet.
►  Unclip the stay from its housing and place it in
the support slot to hold the bonnet open.
Closing
►  Hold the bonnet and pull out the stay from the
support slot.

140
Practical information07
► Clip the stay in its housing.
►  Lower the bonnet and release it near the end
of its travel.
►  Pull on the bonnet to check that it is locked
correctly.
Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only.
The locations of the following elements may vary:
–

Air filt
er.
–

Engine oil dip
stick.
–

Engine oil filler c
ap.
Petrol engine

Diesel engine

1.Screenwash fluid reservoir.
2.Engine coolant reservoir.
3.Brake fluid reservoir.
4.Battery/Fuses.
5.Remote earth point (-).
6.Fusebox.
7. Air filter.
8.Engine oil filler cap.
9.Engine oil dipstick.
The Diesel fuel system operates under
very high pressure.
All work on this circuit must be carried out only
by a dealer or a qualified workshop.
Electric motor

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3.Brake fluid reservoir
4. Battery / Fuses
5. Remote earth point (-)
6. Fusebox
7. 400 V electrical system
8. Emergency circuit-breaker for firefighters and
maintenance technicians
For more information on the Charging system
(Electric), refer to the corresponding section.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a dealer or a
qualified workshop.
The fluids must comply with the
manufacturer's requirements and with
the vehicle's engine.
Take care when working under the
bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a dealer or a qualified
workshop.
Engine oil
The level is checked, with the engine
having been switched off for at least 30
minutes and on level ground, using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended that
you check the level, and top up if necessary, every
3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►  Grasp the dipstick by its coloured grip and pull
it out completely.

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Practical information07
The check and top-up must only be done with the
engine cold.
A low level presents a risk of serious damage to
the engine.
The level of this fluid should be close to the "MAX"
mark but should never exceed it.
If the level is close to or below the "MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of this
fluid is regulated by the fan.
As the cooling system is pressurised, wait at least
one hour after switching off the engine before
carrying out any work.
In order to avoid the risk of scalding if you need to
top up in an emergency, wrap a cloth around the
cap and unscrew the cap by two turns to allow the
pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when
necessary.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of the
system (pump, tank, ducts, jets, etc.).
Filling with pure water is prohibited under
all circumstances (risk of freezing,
limestone deposits, etc.).
AdBlue (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi), and
in particular on the supply of AdBlue, refer to the
corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according to
your engine.
Otherwise, have them checked by a dealer or a
qualified workshop.
Only use products recommended by the
Manufacturer or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, the Manufacturer selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections are
clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by a
dealer or by a qualified workshop.
Passenger compartment filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate undesirable
odours.
Air filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
When the particle filter is approaching
saturation, this warning lamp comes on
temporarily, accompanied by a message warning
of the risk of filter clogging.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp
goes off.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour or the environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).

143
Practical information07
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
When the particle filter is approaching
saturation, this warning lamp comes on
temporarily, accompanied by a message warning
of the risk of filter clogging.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp
goes off.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour or the environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electric parking brake
This system does not require any routine
servicing. However, in case of an issue, do
not hesitate to have the system checked by a
dealer or a qualified workshop.
For more information on the Electric
parking brake, refer to the corresponding
section.
Brake pads
Brake wear depends on the style of driving,
particularly in the case of vehicles used in
town, over short distances. It may be necessary to
have the condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads are
worn.
After washing the vehicle, moisture, or in
wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a dealer or a qualified
workshop.
Wheels and tyres
The inflation pressure of all tyres,
including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure label
are valid for "cold" tyres. If you have driven for
more than 10 minutes or more than 6 miles (10
kilometres) at over 31 mph (50 km/h), add 0.3 bar
(30 kPa) to the values indicated on the label.
Under-inflation increases fuel
consumption. Non-compliant tyre
pressure causes premature wear on tyres and
has an adverse effect on the vehicle's road
holding - risk of an accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; it is imperative to replace the
tyres.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer

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Practical information07
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road-holding and braking performance.
For your safety and driving comfort, it is important
to have them regularly checked by a dealer or a
qualified workshop.
Timing and accessory kits
Timing and accessory kits are used from
the time the engine is started until it is
switched off. It is normal for them to wear over
time.
A faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of Diesel engines, the Manufacturer
has taken the decision to equip its vehicles with a
system that associates SCR (Selective Catalytic
Reduction) with a Diesel particle filter (DPF) for
the treatment of exhaust gases.
SCR System
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special tank
holding about 15 litres.
Its capacity allows a driving range of
approximately 5,600 miles (9,000 km), which may
vary considerably depending on your driving style.
An alert system is triggered once the reserve level
is reached: it is then possible to drive for a further
1,500 miles (2,400 km) before the tank is empty
and the vehicle blocked.
For more information on the Warning and
indicator lamps and the associated alerts,
or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a system
required by legislation prevents starting
of the engine.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes
polluting.
In the event of a confirmed SCR system
malfunction, it is essential to visit a dealer or a
qualified workshop. After 680 miles (1,100 km),
a device is automatically activated to prevent
the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up
as soon as the first alert is issued indicating that
the reserve level has been reached.
For the correct operation of the SCR
system:
–

U

se only AdBlue
® fluid that meets the ISO
22241 standard.
–

Ne

ver transfer AdBlue
® to another container
as it would lose its purity.
–

Ne

ver dilute AdBlue
® with water.
It is possible to obtain AdBlue
® from a dealer or a
qualified workshop as well as at service stations
equipped with AdBlue
® pumps specially designed
for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue
® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue
® out of the reach of children,
in its original container.

146
Practical information07
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.
Free-wheeling
In certain situations, you must allow the vehicle to
free-wheel (while being towed, on a rolling road,
in an automatic car wash, or being transported by
rail or sea freight, etc.).
The procedure varies according to the type of
gearbox and parking brake.
With a manual gearbox and
electric parking brake
/
Release procedure
►  With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►  While depressing the brake pedal, switch off
the ignition.
►  Release the brake pedal, then switch on the
ignition again.
►  While depressing the brake pedal, press the
control lever to release the parking brake.
►  Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
►  While depressing the brake pedal, start the
engine.
With EAT8 automatic gearbox
or drive selector and electric
parking brake
/
Release procedure
►  With the vehicle stationary and the engine
running, select mode N and switch off the
ignition.
Within 5 seconds:
►  Switch on the ignition again.
►  While depressing the brake pedal, move the
push selector forwards or backwards to confirm
mode N.
►  While depressing the brake pedal, press the
control lever to release the parking brake.
►  Release the brake pedal, switch off the
ignition.
If the 5-second time limit is exceeded, the gearbox
engages mode P; it is then necessary to restart
the procedure.
Reverting to normal operation
►  While depressing the brake pedal, restart the
engine.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on or off. If you do,
the engine will start, requiring you to restart
the procedure.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging your vehicle.
Exterior
Never use a high-pressure jet wash in the
engine compartment, due to the risk of
damaging electrical components.
Do not wash the vehicle in strong sunshine or
extremely cold conditions.
When washing the vehicle at an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
remove the electronic key and deactivate the
“hands-free” function (“Hands-Free Tailgate
Access”).
When using a pressure washer, hold the lance
at least 30 cm from the vehicle (particularly
when cleaning areas containing chipped paint,
sensors or seals).

155In the event of a breakdown08
After changing a wheel

With a "space-saver" type spare wheel
Deactivate certain driving aid functions
(Active Safety Brake, Adaptive cruise control,
etc.).
Do not exceed the maximum authorised speed
of 50 mph (80 km/h).
Driving with more than one “space-saver” type
spare wheel is prohibited.
Visit a dealer or a qualified workshop as
soon as possible to have the tightness of
the bolts and the pressure of the spare wheel
checked.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), the presence of
misting on the internal surface of the glass of
the headlamps and rear lamps is normal; it
disappears after the lamps have been on for a
few minutes.
The headlamps have polycarbonate
lenses with a protective coating:
–

Do not clean them with a dry or abrasiv
e
cloth, nor with detergent or solvent products.
–

U

se a sponge and soapy water or a pH
neutral product.
–

When using a high-pre
ssure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Changing a bulb must only be done with
the ignition off and after the headlamp /
lamp has been switched off for several
minutes - risk of serious burns!
Do not touch the bulb directly with your
fingers; use a lint-free cloth.
It is essential only to use anti-ultraviolet (UV)
type bulbs, so as not to damage the headlamp.
Always replace a failed bulb with a new bulb
of the same type and specification. To avoid
lighting imbalance, replace the bulbs in pairs.
After changing a bulb
To refit, carry out the operations in
reverse order to removal.
Close the protective cover very carefully to
guarantee the sealing of the lamps.
Light-emitting diode (LED)
headlamps and lamps
Depending on version, the affected types of
headlamps / lamps are:
–

"DS MA
TRIX LED VISION" headlamps.
–

Offset da
ytime running lamps.
–

Direction indic
ator side repeaters.
–

Side spo
tlamps.
–

Full LED t
echnology rear lamps.
–

Third brak
e lamp.
–

Number pla
te lamps.
For the replacement of this type of bulb,
you must contact a dealer or a qualified
workshop.
Do not touch the "Full LED" technology
headlamps - risk of electrocution!