2021 CITROEN DISPATCH SPACETOURER Handbook (in English)

95
Lighting and visibility
4Never top up with water.
Low screenwash fluid level
When the low level of the reservoir is
reached, this warning lamp lights up on
the instrument panel, accompanied by an
audible signal and a message.
It comes on when the ignition is switched on,
or every time the stalk is operated, until the
reservoir is refilled.
Refill the screenwash reservoir (or have it
refilled) the next time you stop.
Automatic windscreen wipers
In AUTO mode, the windscreen wipers work
automatically and adapt to the intensity of the
rain.
The rainfall detection function uses a rain/
sunshine sensor located at the top centre of the
windscreen, behind the rear view mirror.
Switching on

► Give a short downwards push to the control
stalk.
A wiping cycle confirms that the instruction has
been accepted.
This indicator lamp lights up on the instrument panel, accompanied by a
message.
Switching off
► Give the control stalk another brief push
downwards or place the control stalk in another
position ( Int
, 1 or 2).
This indicator lamp goes off in the
instrument panel, accompanied by a
message.
If the ignition has been off for more than
one minute, the automatic wipers must
be reactivated by pushing the control stalk
downwards.
Malfunction
If a fault occurs with the automatic wipers, the
wipers operate in intermittent mode.
Have them checked by a CITROËN dealer or a
qualified workshop.
Do not cover the rain/sunshine sensor.
When using an automatic car wash,
switch off the automatic wipers and the
ignition.
In winter, wait until the windscreen is
completely clear of ice before activating the
automatic wipers.
Rear wiper

Off.
Intermittent wipe.
Wash-wipe (set duration).
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the
windscreen wipers are operating.
Activation/Deactivation
With audio system or touch screen
The system's settings are adjusted via the vehicle configuration menu.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
the tailgate, deactivate the automatic rear
wiper via the vehicle configuration menu.

96
Lighting and visibility
► Unclip the worn wiper blade closest to you
and remove it.
► Install the new wiper blade and clip it to the
arm.
► Repeat the procedure for the other wiper
blade.
► Starting with the wiper blade closest to you,
once again hold each arm by the rigid section,
then guide it carefully onto the windscreen.
Removing/refitting at the rear
► Hold the arm by the rigid section and raise it
as far as possible.
► Clean the rear screen using screenwash
fluid.
► Unclip the worn wiper blade and remove it.
► Install the new wiper blade and clip it to the
arm.
► Once again hold the arm by the rigid section,
then guide it carefully onto the rear screen.
Rear screenwash
► Turn the ring all the way towards the
dashboard and hold.
The screenwash and the wiper operate for as
long as the ring remains turned.
A final wiping cycle is performed when
screenwashing ends.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care.
–


clean them regularly using soapy water
.
–

avoid using them to hold cardboard on the
windscreen.
–


replace them at the first signs of wear
.
Before removing a windscreen wiper blade

► Operating the wiper control stalk within one
minute after switching off the ignition will place
the wiper blades in a vertical position.
►

Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position, switch on the ignition and operate the
wiper control stalk.
Changing a wiper blade
Removing / Refitting at the front

► Carry out these wiper blade replacement
operations from the driver's side.
►

Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise
it as far as possible.
Take care not to hold the arms at the jet locations.
Do not touch the wiper blades. Risk of
irreparable deformation.
Do not release them while moving them. Risk
of damaging the windscreen!
►

Clean the windscreen using screenwash
fluid.
Do not apply "Rain X" type water-
repellent products.

97
Lighting and visibility
4► Unclip the worn wiper blade closest to you
and remove it.
►

Install the new wiper blade and clip it to the
arm.
►


Repeat the procedure for the other wiper
blade.
►


Starting with the wiper blade closest to you,
once again hold each arm by the rigid section,
then guide it carefully onto the windscreen.
Removing/refitting at the rear
► Hold the arm by the rigid section and raise it
as far as possible.
►

Clean the rear screen using screenwash
fluid.
►


Unclip the worn wiper blade and remove it.
►


Install the new wiper blade and clip it to the
arm.
►


Once again hold the arm by the rigid section,
then guide it carefully onto the rear screen.

98
Safety
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
–

As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
–

Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty

.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Hazard warning lamps



► Pressing the red button causes all the
direction indicators to flash.
They can operate with the ignition off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be turned off by pressing the button
again.
Emergency or assistance
call




Localised Emergency Call
(PE112)
► In an emergency, press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
► Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.

99
Safety
5Emergency or assistance
call




Localised Emergency Call
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

If the indicator lamp is fixed red: system
malfunction
–


If the indicator lamp flashes red: replace the
emergency battery

.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article
6.1,
paragraph
d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until

100
Safety
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30 km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
– Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
– Emergency braking assistance (EBA).
– Anti-slip regulation (ASR).
– Dynamic stability control (DSC).
– Intelligent traction control.
– Trailer stability assist (TSA).

101
Safety
5Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


Intelligent traction control.
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one

102
Safety
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation/Reactivation
In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the systems be
reactivated as soon as possible.
Only the ASR system can be deactivated
from the touch screen.
Deactivating using the button or Advanced
Grip Control
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation. Deactivating using the touch screen
In the "Driving/Vehicle" menu, deactivate
the ASR system.
A confirmation message is displayed and
this warning lamp on the instrument panel
comes on.
The ASR system no longer acts on the operation
of the engine.
Reactivating using the button or Advanced
Grip Control
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Reactivating using the touch screen
In the "Driving/Vehicle" menu, activate
the ASR system.
A confirmation message is displayed and this warning lamp on the instrument panel
goes off.
These systems are reactivated automatically
every time the ignition is switched off, or at
speeds over 31 mph (50
km/h).
Below 31 mph (50
km/h), these systems must be
reactivated manually.
Malfunction
In the event of a malfunction, this warning
lamp comes on on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Intelligent traction control
("Snow motion")
Depending on version, the vehicle has a system
to help with driving on snow: intelligent traction
control.
This system detects situations of poor surface
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the system limits the amount
of wheel spin to provide the best traction and
trajectory control for the vehicle.
The use of snow tyres is strongly recommended on surfaces offering low
levels of grip.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the