2021 CITROEN C4 CACTUS Owners Manual

71
** As per the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the
vehicle.



T
he list of countries covered and of
Telematic services is available from
dealers or on the website for your country.
Operation of the system
When the ignition is switched on, the green
indicator lamp comes on for 3 seconds
indicating that the system is operating correctly.
For all countries except Russia, Belarus
and Kazakhstan.
If the red indicator lamp flashes then goes off:
there is a system fault.
If the red indicator lamp is on continuously:
replace the back-up battery.
For Russia, Belarus and Kazakhstan.
If the red indicator lamp is on continuously:
there is a system fault.
If the red indicator lamp flashes: replace the
back-up battery. *
I
n accordance with the general conditions
of ser vice available from dealers and
subject to technological and technical
limitations. In both cases, the emergency and assistance
calls ser vice may not work.
Contact a qualified repairer as soon as
possible.
The fault with the system does not prevent
the vehicle from being driven.
Localised Assistance Call
** As per the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the
vehicle.



T
he list of countries covered and of
Telematic services is available from dealers
or on the website for your country. Press this button for more than
2 seconds to request assistance if
the vehicle breaks down.
A voice message confirms that the call has
been made**.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Geolocation
To reactivate geolocation, simultaneously press
the "Localised Emergency Call" and "Localised
Assistance Call" buttons again, followed
by pressing "Localised Assistance Call" to
confirm. You can deactivate geolocation by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by pressing "Localised
Assistance Call" to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you to
have a dealer check the configuration of
these ser vices and, if desired, modify it to
suit your wishes. In a multilingual country,
configuration is possible in the official
national language of your choice.
For technical reasons and, in particular, to
improve the quality of Telematic ser vices
to customers, the manufacturer reserves
the right to carry out updates to the
vehicle's on-board telematic system.
5
Safety

72
Electronic stability control
(ESC)
Electronic stability control integrating the
following systems:
-
a
nti-lock braking system (ABS) and
electronic brake force distribution (EBFD),
-
em

ergency braking assistance (EBA),
-

w
heel anti-slip regulation (ASR) or traction
control,
-
d

ynamic stability control (DSC).
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
This system improves the stability and
manoeuvrability of your vehicle when braking and
contributes towards improved control on corners, in
particular on poor or slippery road sur faces.
The ABS prevents wheel lock in the event of
emergency braking.
The electronic brake force distribution system (EBFD)
manages the braking pressure wheel by wheel.
Emergency braking assistance
(EBA)
In an emergency, this system permits the
optimum braking pressure to be reached
more quickly, therefore reducing the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. The effect of this is
a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
The ASR system (also known as Traction
Control) optimises traction in order to limit
wheel slip by acting on the brakes of the driving
wheels and on the engine. It also improves
the directional stability of the vehicle on
acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
followed by the vehicle and that required by
the driver, the DSC monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.
Anti-lock braking system
(ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning
lamp indicates that there is a fault
with the ABS.
If this warning lamp comes on, in
conjunction with the STOP
and
ABS warning lamps, an audible
signal and a message, this indicates
that the electronic brake force
distribution (EBFD) is faulty.
You must stop as soon as it is
safe to do so.
In both cases, have the system
checked by a CITROËN dealer or
a qualified workshop as soon as
possible.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
Normal operation of the ABS may make
itself felt by slight vibration of the brake
pedal.
If you need to brake in an emergency,
press the brake pedal ver y firmly and
keep the pressure applied.
Safety

73
Dynamic stability control (DSC)
and anti-slip regulation (ASR)
Operation
These systems are activated automatically
every time the vehicle is started.
They come into operation in the event of a
problem with grip or trajectory.
Activation
These systems are activated automatically
every time the vehicle is started.
As soon as they detect a problem of grip or
trajectory, these systems act on the operation
of the engine and brakes.This is indicated by this warning
lamp flashing in the instrument
panel.
Deactivating the ASR
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
the ASR system, so that the wheels can move
freely and regain grip. F

I
n the Driving/Vehicle
menu
of the touch screen, select the
" Driving functions " tab, then
" Traction control".
Or depending on version:
F
T
urn the "
Grip control" knob to
this position.
Deactivation is signalled by the
illumination of this warning lamp,
accompanied by a message as
well as illumination of the knob
(depending on version).
The ASR system no longer acts on the
operation of the engine or the brakes in the
event of an involuntary change of trajectory.
Reactivating the ASR
The system is reactivated automatically each
time the ignition is switched back on or from
31 mph (50 km/h).
Below 31 mph (50 km/h), you can reactivate it
manually: F

I
n the Driving/Vehicle
menu
of the touch screen, select the
" Driving functions " tab, then
" Traction control".
Or depending on version:
F
T
urn the "
Grip control" knob to
this position.
Operating fault
The illumination of this warning
lamp, accompanied by an audible
signal and a message, indicates that
there is a fault with the system.
After an impact, have the system checked
by a CITROËN dealer or a qualified
workshop.
This is indicated by this warning
lamp flashing in the instrument
panel. It is however recommended that the system be
reactivated as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
5
Safety

74
ASR/DSC
These systems offer increased safety
in normal driving, but they should not
encourage the driver to take extra risks or
drive at high speed.
It is in conditions of reduced grip (rain,
snow, ice) that the risk of loss of grip
increases. It is therefore important for your
safety to keep these systems activated in
all conditions, and particularly in difficult
conditions.
The correct operation of these
systems depends on obser vation of
the manufacturer's recommendations
regarding as much the wheels (tyres and
rims), braking and electronic components
as the assembly and repair procedures
used by CITROËN dealers.
To benefit in full from the effectiveness
of these systems in wintry conditions,
the vehicle must be fitted with four snow
tyres, allowing the vehicle to retain neutral
behaviour on the road.Grip control
Special patented traction control system which
improves traction on snow, mud and sand.
This system, the operation of which has been
optimised for each situation, allows you to
manoeuvre in most conditions of poor grip
(encountered when using a passenger car).
Associated with 205/50 R17 all-season M+S
(Mud and Snow) tyres, this system offers a
compromise between safety, grip and traction.
These tyres are efficient in winter and summer
conditions.
The accelerator pedal should be pressed
sufficiently to allow the system to use the power
of the engine. Operation at high engine speeds
is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on to confirm your choice.
A specific and additional display appears
temporarily in the touch screen to confirm the
selection made with the knob.
Standard (ESC)
This mode is calibrated for a low level of wheel
spin, based on the different levels of grip
normally encountered on the road.F

P
lace the knob in this position.
Every time the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions
of grip encountered for each of the two front
wheels on moving off.
(mode active up to 50 mph (80 km/h)) F

P
lace the knob in this position.
Safety

75
All road (mud, damp grass,
etc.)
This mode, when moving off, allows
considerable spin on the wheel with the least
grip to optimise clearing of the mud and regain
grip. At the same time, the wheel with the most
grip is controlled in such a way as to pass as
much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50 km/h))F

P
lace the knob in this position.
Sand
This mode allows little spin on the two driving
wheels at the same time to allow the vehicle to
move for ward and limit the risks of getting stuck
in the sand.
(mode active up to 75 mph (120 km/h))F

P
lace the knob in this position.
Do not use the other modes on sand as
the vehicle may become stuck. You can deactivate the ASR
and DSC systems by turning
the knob to the "
OFF" position.
The ASR and DSC systems will no longer
have an effect on engine operation or
the brakes in the event of an involuntary
change of trajectory.
These systems are reactivated
automatically from 31 mph (50 km/h) or
every time the ignition is switched on.
Driving recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road
driving such as:
- c rossing and driving on terrain which
could damage the underbody or strip
away components (fuel pipe, fuel
cooler, etc.) due to obstacles or stones
in particular,
-

d
riving on terrain with steep gradients
and poor grip,
-

c
rossing a stream.
Seat belts
Front seat belts
The front seat belts are fitted with a
pretensioning and force limiting system.
This system improves safety in the front
seats in the event of a front or side impact.
Depending on the severity of the impact, the
pretensioning system instantly tightens the seat
belts against the body of the occupants.
The pretensioning seat belts are active when
the ignition is on.
The force limiter reduces the pressure of
the seat belt on the occupant's chest, thus
improving their protection.
5
Safety

76
Fastening
F Pull the strap then insert the tongue in the buckle.
F

C
heck that the seat belt is fastened
correctly by pulling the strap.
Unfastening
F Press the red button on the buckle.
F G uide the seat belt as it reels in.
Rear seat belts
The rear seats are each fitted with a three-point
seat belt.
Fastening
F Pull the strap then insert the tongue in the buckle.
F

C
heck that the seat belt is fastened
correctly by pulling the strap.
Unfastening
F Press the red button on the buckle.
F G uide the seat belt as it reels in.
Seat belt(s) not fastened/
unfastened warning lamp(s)
1.Front seat belts not fastened/unfastened
warning lamp in the instrument panel.
2. Front left seat belt warning lamp.
3. Front right seat belt warning lamp.
4. Rear right seat belt warning lamp.
5. Rear centre seat belt warning lamp.
6. Rear left seat belt warning lamp.
From approximately 12 mph (20 km/h), the
warning lamp(s) flash(es) for two minutes,
associated with an audible signal. Once these
two minutes have elapsed, the warning lamp(s)
remain(s) on until the driver or front passenger
fastens their seat belt.
Front seat belt warning lamp(s)
On switching on the ignition, warning lamp 1
c omes on in the instrument panel and the
corresponding warning lamp ( 2 and 3) comes
on in red in the seat belts and front passenger
airbag warning lamps display if the driver's
seat belt or front passenger's seat belt is not
fastened or is unfastened.
Rear seat belt warning lamp(s)
The corresponding warning lamp ( 4 to 6)
comes on in red in the seat belts and front
passenger airbag warning lamps display if one
or more rear passengers unfasten their seat
belts.
Safety

77
Advice
The driver must ensure that passengers use
the seat belts correctly and that they are all
fastened before setting off.
Wherever you are seated in the vehicle,
always fasten your seat belt, even for short
journeys.
Do not interchange the seat belt buckles as
they will not fulfil their role fully.
The seat belts are fitted with an inertia reel
permitting automatic adjustment of the
length of the strap to your size. The seat belt
is stowed automatically when not in use.
Before and after use, ensure that the seat
belt is reeled in correctly.
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
The inertia reels have an automatic locking
device at the time of a collision, during
sudden braking or if the vehicle turns over.
You can release the device by pulling the
strap firmly and then releasing it so that it
reels in slightly.In order to be effective, a seat belt must:
-
b e tightened as close to the body as
possible,
-

b
e pulled in front of you with a smooth
movement, checking that it does not twist,
-

b
e used to restrain only one person,
-

n
ot show any signs of cuts or fraying,
-

n
ot be converted or modified to avoid
affecting its performance.
In accordance with current safety regulations,
for all repairs on your vehicle's seat belts, go
to a qualified workshop with the skills and
equipment needed, which a CITROËN dealer
is able to provide.
Have your seat belts checked regularly by
a CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly. Recommendations for children
Use a suitable child seat if the passenger is
less than 12 years old or shorter than one and
a half metres.
Never use the same seat belt to secure more
than one person.
Never allow a child to travel on your lap.
For more information on Child seats
, refer to
the corresponding section.
In the event of an impact
Depending on the nature and seriousness
of the impact , the pyrotechnic pretensioner
device may be deployed before and
independently of the airbags. Deployment
of the pretensioners is accompanied by a
slight discharge of harmless smoke and a
noise, due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and, if necessary, replaced,
by a CITROËN dealer or a qualified
workshop.
5
Safety

78
Airbags
General information
System designed to contribute towards
improving passenger safety (with the exception
of the rear centre passenger) in the event of
violent collisions. The airbags supplement the
action of the seat belts fitted with force limiters
(all except the rear centre passenger).
If a collision occurs, the electronic detectors
record and analyse the front and side impacts
sustained in the impact detection zones:
-
i
n the case of a serious impact, the airbags
are deployed instantly and contribute
towards better protection of the occupants
of the vehicle (with the exception of the rear
centre passenger); immediately after the
impact, the airbags deflate rapidly so that
they do not hinder visibility or the exit of the
occupants,
-

i
n the case of a minor or rear impact or
in certain rollover conditions, the airbags
may not be deployed; the seat belt
alone contributes towards ensuring your
protection in these situations. The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or
a subsequent accident), the airbag will not
be deployed again.
Impact detection zones
A.
Front impact zone.
B. Side impact zone. The deployment of an airbag is
accompanied by a slight emission of
smoke and a noise, due to the detonation
of the pyrotechnic charge incorporated in
the system.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of an airbag may result in a
slight loss of hearing for a short time.
Front airbags
System which protects the driver and front
passenger in the event of a serious front impact
in order to limit the risk of injury to the head and
thorax.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
Safety