2021 CITROEN C4 AIRCROSS DAG check engine

3
Contents


bit.ly/helpPSA


Blind Spot Monitoring System 11 3
Parking sensors 11 4
Top Rear Vision 11 6
Park Assist 11 8
7Practical information
Compatibility of fuels 123
Refuelling 123
Misfuel prevention (Diesel) 124
Snow chains 124
Towbar with quickly detachable towball 125
Towing device 128
Energy economy mode 128
Roof bars 129
Bonnet 130
Engine compartment 131
Checking levels 131
Checks 133
AdBlue® (BlueHDi) 135
Advice on care and maintenance 137
8In the event of a breakdown
Running out of fuel (Diesel) 139
Tool kit 139
Temporary puncture repair kit 140
Spare wheel 143
Changing a bulb 146
Changing a fuse 150
12 V battery 152
Towing 156
9Technical data
Engine technical data and towed loads 158
Petrol engines 159
Diesel engines 161
Dimensions 162
Identification markings 162
10Bluetooth® audio system
First steps 164
Steering mounted controls 164
Menus 165
Radio 166
DAB (Digital Audio Broadcasting) radio 167
Media 168
Telephone 170
Frequently asked questions 173
11CITROËN Connect Radio
First steps 176
Steering mounted controls 177
Menus 178
Applications 179
Radio 179
DAB (Digital Audio Broadcasting) radio 181
Media 181
Telephone 183
Settings 186
Frequently asked questions 188
12CITROËN Connect Nav
First steps 190
Steering mounted controls 191
Menus 192
Voice commands 193
Navigation 195
Connected navigation 197
Applications 199
Radio 202
DAB (Digital Audio Broadcasting) radio 203
Media 204
Telephone 205
Settings 208
Frequently asked questions 210
 ■
Alphabetical index
Access to additional videos

6
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode and avoid pressing the accelerator pedal
heavily or suddenly.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 25 mph (40 km/h) when the traffic is flowing well.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31 mph (50 km/h), close the windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (sunroof blind and window blinds, etc.).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle; place the
heaviest items in the boot, as close as possible
to the rear seats.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack, bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
– before a long journey
.– at each change of season.– after a long period out of use.Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

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Instruments
You must carry out (2).Fixed.The emissions control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Collision Risk Alert/Active Safety BrakeFlashing.The system activates and brakes the
vehicle momentarily so as to reduce the speed of
collision with the vehicle ahead.
Fixed, accompanied by a message and an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a message.
The system has been deactivated via the vehicle
configuration menu.
Anti-lock braking system (ABS)Fixed.The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Under-inflationFixed, accompanied by an audible signal and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible. Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Dynamic stability control (DSC) / Anti-slip
regulation (ASR)
Fixed.The system is deactivated.
The DSC / ASR system is automatically
reactivated when the vehicle is restarted, and
from around 31 mph (50 km/h).Below 31 mph (50 km/h), it can be reactivated manually.Flashing.DSC/ASR regulation is activated in the
event of a loss of grip or trajectory.
Fixed.The DSC/ASR system has a fault.
Carry out (3).
AirbagsFixed.One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Front passenger airbag (OFF)Fixed.The front passenger airbag is deactivated. The control is in the "OFF
" position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
Particle filter(Diesel)Fixed, accompanied by an audible signal and a message about the risk of particle
filter blockage.
The particle filter is starting to saturate.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp goes off.Fixed, accompanied by an audible signal and a message signalling that the additive
level in the particle filter is too low.
The minimum level of the additive tank is
reached.
Quickly have the tank topped up: carry out (3)
Low fuel levelFixed, accompanied by an audible signal and a message.
When it first comes on, there remains
approximately 5 litres of fuel in the tank
(reserve).
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as
this could damage the emissions control and
injection systems.

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Instruments
Indicators
Engine coolant temperature
gauge



With the engine running:– in zone A, the temperature is correct,– in zone B, the temperature is too high; this
warning lamp and the central STOP warning
lamp come on in the instrument panel,
accompanied by the display of a message and
an audible signal.
You MUST stop as soon as it is safe to do so.
Wait a few minutes before switching off the
engine.
After first switching off the ignition, open the bonnet cautiously and check the
coolant level.
Identify the cause of the fault using the message displayed in the instrument panel, then carry out
(3).
Service warning lamp fixed and service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
Diesel engine preheatingTemporarily on(up to approximately 30 seconds in
severe weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.
Wait until the warning lamp goes off before
starting.
When the warning lamp goes off, starting will
occur immediately if you press and hold:
– the clutch pedal with a manual gearbox.– the brake pedal with an automatic gearbox.
If the engine does not start, make the engine
starting request again, while keeping your foot
on the pedal.
Rear foglampFixed.The lamp is on.
Green warning/indicator lamps
Blind spot monitoring
Fixed.The function has been activated.
Hill Assist DescentFixed.The system has been activated, but the
conditions for regulation are not met (gradient,
speed too high, gear engaged).
Flashing indicator.The function is starting regulation.
The vehicle is being braked; the brake lamps
come on during the descent.
Stop & StartFixed.When the vehicle stops, the Stop & Start
puts the engine into STOP mode.
Flashing temporarily.STOP mode is momentarily unavailable
or START mode is automatically triggered.
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.The lamps are on.
Front foglampsFixed.The front foglamps are lit.
Automatic wipingFixed.Automatic windscreen wiping is activated.
Automatic headlamp dippingFixed.The function has been activated
via the touch screen (Driving / Vehicle menu).
The lighting control stalk is in the "AUTO"
position.
Dipped beam headlampsFixed.The lamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.The lamps are on.
Black/white warning lamps
Foot on the brake
Fixed.Omission or insufficient pressure on the
brake pedal.
With an automatic gearbox, with the engine
running, before releasing the parking brake, to
move out of position P.
Automatic wipingFixed.Automatic front wiping is activated.

13
Instruments
1Indicators
Engine coolant temperature
gauge



With the engine running:– in zone A, the temperature is correct,– in zone B, the temperature is too high; this
warning lamp and the central STOP warning
lamp come on in the instrument panel,
accompanied by the display of a message and
an audible signal.
You MUST stop as soon as it is safe to do so.
Wait a few minutes before switching off the
engine.
After first switching off the ignition, open the bonnet cautiously and check the
coolant level.
For more information on Checking
levels, refer to the corresponding
section.
Service indicator
The servicing information is expressed in terms
of distance (kilometres or miles) and time
(months or days).
The alert is given at whichever of these two
terms is reached first.
The servicing information is displayed in the
instrument panel. Depending on the version of
the vehicle:
– The distance recorder display line indicates the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the "-" sign.
– An alert message indicates the distance remaining, as well as the period before the next
service is due or how long it is overdue.
The value indicated is calculated according to the distance covered and
the time elapsed since the last service.
The alert may also be triggered close to a
due date.
Service spannerOn temporarily when the ignition is switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the ignition is switched on.
(With BlueHDi Diesel engines, combined with the
Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
► Switch off the ignition.

CHECK

► Press and hold this button.► Switch on the ignition; the distance recorder display begins a countdown.► Release the button when =0 is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle

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Instruments
level corresponding to a range of 1,500 miles (2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi engines), and in particular on
topping up, refer to the corresponding section.
Warning/indicator lamps lit Action
Remaining
range


Top up.Between
1,500 miles
and 500
miles (2,400
km and 800
km)


Top up as
soon as
possible.Between
500 miles
and 62
miles (800
km and
100 km)
and wait at least 5 minutes for the reset to be
registered.
Retrieving the service information
You can access the service information at any
time.
► Press this button.The service information is displayed for a few
seconds, then disappears.
Engine oil level
indicator
(depending on version)
On versions fitted with an electric oil level
indicator, the state of the engine oil level is
displayed in the instrument panel for a few
seconds, after the servicing information.
The level read will only be correct if the
vehicle is on level ground and the engine
has been off for more than 30 minutes.
Oil level correct
This is indicated by the display of the " Oil level
correct " message.
Oil level insufficient
If the low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking levels, refer
to the corresponding section.
Oil level indicator fault
This is signalled by the display of the " Oil
level measurement invalid" message on the
instrument cluster.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a fault with the electric
indicator, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located under the bonnet.
For more information on Checking levels,
refer to the corresponding section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
® fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 and 0 miles (2,400
and 0 km)), a warning lamp lights up when the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.
Manually displaying the driving range
While the driving range is greater than 1,500 miles (2,400 km), it is not displayed automatically.

CHECK

► Press this button to temporarily display the driving range.You can view the range information by pressing the " Diagnostic" button after selecting the " Driving functions " tab in the
Driving / Vehicle menu.
Actions required related to a lack of AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is lower than the reserve

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Instruments
1level corresponding to a range of 1,500 miles
(2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi engines), and in particular on
topping up, refer to the corresponding section.
Warning/ indicator lamps lit Action
Remaining
range


Top up.Between
1,500 miles
and 500
miles (2,400
km and 800
km)


Top up as
soon as
possible.Between
500 miles
and 62
miles (800
km and
100 km)
Warning/
indicator lamps lit Action
Remaining
range


A top-up is
vital, there is
the risk that
the engine will
be prevented
from starting.Between 62
miles and 0
miles (100
km and 0
km)


To be able
to restart the
engine, add at
least 5 litres of
AdBlue
® to the
tank. 0 miles (km)
Malfunction of the
SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and an "Emissions fault”
message.
The alert is triggered while driving, when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, while the cause of the fault persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0 miles (1,100 km and 0 km))
If the fault indication is still displayed permanently after 31 miles (50 km) of driving, the fault in the SCR system is confirmed.
The AdBlue warning lamp flashes, and an
"Emissions fault: Starting prevented in X
miles" or "NO START IN X miles" message is
displayed, indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100 km) before the engine immobiliser
system is triggered.
Have the system checked by a
CITROËN dealer or a qualified workshop
as soon as possible.
Starting prevented
Whenever the ignition is switched on, the
"Emissions fault: Starting prevented" or "NO
START IN" message is displayed.

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Access
2


► Switch on the ignition by pressing the "START/STOP" button.► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, while in mode
P, depress the brake pedal.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside
► After unlocking the vehicle or with the Keyless Entry and Starting electronic key in the
recognition zone, pull the door handle.
From inside
► Pull the interior opening control of a door; this unlocks the vehicle completely.
Closing
When a door is not closed correctly:– with the engine running or the vehicle moving (speed below 6 mph (10 km/h)),
this warning lamp comes on, accompanied by an
alert message displayed for a few seconds.
– with the vehicle moving (speed above 6 mph (10 km/h)), in addition to the warning lamp and
alert message, an audible signal sounds for a
few seconds.
Boot
Opening

► With the vehicle unlocked or with the electronic key of the Keyless Entry and Starting
system in the recognition zone, press the central
tailgate control.
► Lift the tailgate.
In the event of a fault or difficulties
encountered in manoeuvring the tailgate
when opening or closing it, have it quickly
checked by a CITROËN dealer or a qualified
workshop to prevent this inconvenience
worsening, causing the lid to fall and serious
injuries.
Closing
► Lower the tailgate using one of the interior grab handles.
If the tailgate is not fully closed:
– when the engine is running , this
warning lamp comes on, accompanied by
the display of a message for a few seconds,
– when the vehicle is moving (speed higher than 6 mph (10 km/h)), this warning lamp comes on, accompanied by an audible signal and the
display of a message for a few seconds.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
► Fold the rear seats to gain access to the lock from inside the boot.