2021 CITROEN C3 AIRCROSS ignition

128
Practical information
► Refit protective plug 2 to carrier 1.► Carefully stow the towball in its bag away from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Towing device
Load distribution► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum load which
can be towed must be reduced by 10% per
1,000 metres of altitude.
Use towing devices and their genuine
wiring harnesses approved by CITROËN.
It is recommended that the installation be
performed by a CITROËN dealer or a
qualified workshop.
If not fitted by a CITROËN dealer, it
must still be fitted in accordance with the
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated if an approved
towing system is used.
Observe the maximum authorised
towable weight, indicated on the vehicle's
registration certificate, the manufacturer's
label as well as in the Technical data section
of this guide.
Complying with the maximum authorised
nose weight (towball) also includes the
use of accessories (bicycle carriers, tow
boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Load reduction mode
System which manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as air conditioning, heated rear
screen, etc.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Switching to this mode
A message appears in the instrument panel
screen indicating that the vehicle has switched to
economy mode and the active functions are put
on standby.
If a telephone call is being made at this
time, it will be maintained for around 10
minutes with the Bluetooth hands-free system
of your audio system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
– For less than 10 minutes, to use the equipment for approximately 5 minutes.
– For more than 10 minutes, to use the equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the
12 V battery,
refer to the corresponding section.
Roof bars
For safety reasons and to avoid
damaging the roof, it is essential to use
the transverse bars approved for your vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied
with the roof bars.

130
Practical information
► Remove the roof bars once they are no longer needed.
Maximum load, distributed over the roof
bars, for a loading height not exceeding
40 cm:
– without longitudinal bars: 50 kg,– with longitudinal bars: 45 kg.
As this value may change, please verify the
maximum load quoted on the note supplied
with the roof bars.
If the height exceeds 40 cm, adapt the
speed of the vehicle to the profile of the road
to avoid damaging the roof bars and the
mountings on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects which are longer than the vehicle.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of injury resulting from an automatic
change to START mode.
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening


► Open the left-hand front door .
► Pull the interior release lever, located at the bottom of the door frame, towards you.

► Tilt the safety catch to the left and raise the bonnet.

► Unclip the stay from its housing and place it in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the support slot.
► Clip the stay in its housing.► Lower the bonnet and release it near the end of its travel.► Pull on the bonnet to check that it is locked correctly.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only.
The locations of the following elements may
vary:
– Air filter.– Engine oil dipstick.– Engine oil filler cap.– Priming pump.
* Depending on engine.

131
Practical information
7► Clip the stay in its housing.► Lower the bonnet and release it near the end of its travel.► Pull on the bonnet to check that it is locked correctly.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only.
The locations of the following elements may
vary:
– Air filter.– Engine oil dipstick.– Engine oil filler cap.– Priming pump.
* Depending on engine.
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9.Engine oil dipstick
10. Priming pump *
The Diesel fuel system operates under
very high pressure.
All work on this circuit must be carried out
only by a CITROËN dealer or a qualified
workshop.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).

132
Practical information
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
► Grasp the dipstick by its coloured grip and pull it out completely.► Wipe the end of the dipstick using a clean, lint-free cloth.

► Reinsert the dipstick and push fully down, then pull it out again to visually check the oil
level: the correct level is between marks A (max) and B (min).
Do not start the engine if the level is:
– above mark A: contact a CITROËN dealer or a
qualified workshop.
– below mark B: top up the engine oil
immediately.
Oil grade
Before topping up or changing the engine
oil, check that the oil is suitable for the engine
and complies with the recommendations in
the service schedule supplied with the vehicle
(or available from your CITROËN dealer and
qualified workshops).
Use of non-recommended oil may invalidate
the contractual warranty in the event of
engine failure.
Topping up the engine oil level
The location of the oil filler cap is shown in the
corresponding underbonnet layout view.
► Add oil in small quantities, avoiding any spills on engine components (risk of fire).► Wait a few minutes before checking the level again using the dipstick.► Add more oil if necessary .► After checking the level, carefully refit the oil filler cap and the dipstick in its tube.
During the 30 minutes after topping up
the oil, the check performed with the oil
level indicator in the instrument panel when
the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pad wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
It is normal to top up this fluid between two services.
The check and top-up must only be done with
the engine cold.
A low level presents a risk of serious damage to
the engine.
The level of this fluid should be close to the
"MAX" mark but should never exceed it.
If the level is close to or below the " MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of this
fluid is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Screenwash fluid
Top up to the required level when necessary.

136
Practical information
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
– Use only AdBlue® fluid that meets the ISO
22241 standard.
– Never transfer AdBlue® to another container
as it would lose its purity.
– Never dilute AdBlue® with water.
It is possible to obtain AdBlue
® from a CITROËN
dealer or a qualified workshop.
You can also visit a service station equipped with AdBlue® pumps specially
designed for passenger vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise, the AdBlue® may be frozen and therefore cannot
be poured into its tank. Park your vehicle in a
warmer area for a few hours to allow the top-up
to be carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, introducing the key
into the ignition switch, or introducing the
key of the “Keyless Entry and Starting ” system into the passenger compartment .
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.
or
► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank
a quarter turn anti-clockwise.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.► With an AdBlue® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using AdBlue® containers.

137
Practical information
7► Switch off the ignition and remove the key from the switch to switch off the engine.
or
► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank
a quarter turn anti-clockwise.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.► With an AdBlue® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using AdBlue® containers.
– Stop after the nozzle’ s first automatic cut-out, if you are refilling at a service station.
The system only registers AdBlue® top-ups of 5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is essential to add at least 5 litres.
After refilling
► Perform the same sequence of operations in reverse order.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
purchased them.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging your vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment, due to the risk
of damaging electrical components.
Do not wash the vehicle in strong sunshine or
extremely cold conditions.
When washing the vehicle at an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
remove the electronic key and deactivate the
“hands-free” function (“Hands-Free Tailgate
Access”).
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle more frequently to remove salty
deposits (in coastal areas), soot (in industrial
estates) and mud (in wet or cold areas).
These substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop if you require advice on removing
stubborn stains requiring special products
(such as tar or insect removers).

139
In the event of a breakdown
8Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is
essential to put at least 5 litres of Diesel into the
fuel tank.
For more information on Refuelling and
on Misfuel prevention (Diesel), please
refer to the corresponding section.
For non-BlueHDi versions, the fuel system
components are located in the engine
compartment, possibly under the removable
cover.
For more information on the Engine
compartment, in particular the location
of these components under the bonnet,
please refer to the corresponding section.
BlueHDi engines
► Switch on the ignition (without starting the engine).► Wait around 1 minute and switch off the ignition.► Operate the starter motor to start the engine.If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Non-BlueHDi engines
► Open the bonnet and then, if necessary , unclip the cover to access the priming pump.► Operate the priming pump repeatedly until resistance is felt (resistance may be
felt at the first press).
► Operate the starter motor to start the engine (if the engine does not start at the first attempt,
wait around 15 seconds before trying again).
► If the engine does not start after a few attempts, operate the priming pump again, then
the starter motor.
► Put the cover back in place and clip it in, then close the bonnet.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
– Temporary puncture repair kit.– Spare wheel.
Accessing the tools

List of tools

1. Chocks to immobilise the vehicle (depending
on equipment)
2. Socket for the wheel security bolts (located in
the glove box or in the tool box) (depending
on country of sale)
For adapting the wheelbrace to the special
‘security’ bolts.

140
In the event of a breakdown
Access to the kit

This kit is installed in the storage box, under the
boot floor.
Repair procedure
Do not remove any foreign bodies (e.g.
nail, screw) which have penetrated into
the tyre.
► Park the vehicle without obstructing traffic and apply the parking brake.► Follow the safety instructions (hazard warning lamps, warning triangle, high visibility
vest, etc.) according to the legislation in force in
the country of driving.
► Switch off the ignition.► Uncoil the pipe stowed under the compressor.
3.Removable towing eye and flat blade
screwdriver
The flat blade screwdriver allows the cover
plate on the front or rear bumper to be
opened to screw in the removable towing
eye.
For more information on Towing the vehicle
and using the removable towing eye, refer to the
corresponding section.
With temporary puncture repair kit

4.12 V compressor with a cartridge of sealant and a speed limit sticker
For temporary repair of a tyre and to adjust
the tyre pressure.
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel

5. Wheelbrace
For removing the wheel trim and the wheel
bolts.
6. Jack with integrated handle
To raise the vehicle.
7. Wheel bolt cap removal tool (depending on
equipment)
For removing the wheel bolt head finishers on
alloy wheels.
For further information on the Spare wheel,
please refer to the corresponding section.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Temporary puncture repair kit
Scan the QR Code on page 3 to view
explanatory videos.
Made up of a compressor and a sealant
cartridge, it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
For more information on the Tool kit,
refer to the corresponding section.