
111
Bluetooth® audio system
10– Check that the CD is inserted in the player the
right way up.
–
Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
–
Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
–
The audio system’
s CD player does not read
DVDs.
–
Because of low quality
, certain burned CDs
will not be read by the audio system.
The CD sound is of poor quality.
1.The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
2.The audio settings (bass, treble, ambience) are
unsuitable.
Return bass and treble settings to 0, without
selecting an ambience.
I am unable to connect my Bluetooth
telephone.
1.It is possible that Bluetooth is switched off on
the telephone or that the telephone has been
made not visible.
–
Check that your telephone has Bluetooth
switched on.
–
Check in the telephone settings that it is
"visible to all".
2.
The Bluetooth telephone is not compatible with
the system.
To check the compatibility of your telephone
(services), visit the Manufacturer's website in
your country.
The Bluetooth connection is cut.The battery of the peripheral may not be
sufficiently charged.
Charge the battery of the peripheral device.
The "USB peripheral error" or "Peripheral not
recognised" message appears on the screen.
The USB memory stick is not recognised. The
memory stick could be corrupt.
Reformat the memory stick (FAT 32).
A telephone connects automatically,
disconnecting another telephone.
Automatic connection overrides manual
connection.
Modify the telephone settings to remove
automatic connection.
The Apple
® player is not recognised when
connecting to the USB port.
The Apple
® player is of a generation that is not
compatible with a USB connection.
Connect the Apple
® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or peripheral is not recognised
when connecting to the USB socket.
Some hard disks and devices need a power
supply greater than is provided by the audio
system.
Connect the peripheral to the 230 V socket, the
12V socket or an external power supply.
Ensure that the device does not transmit
a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the sound cuts
momentarily. Some telephones prioritise connection of the
"hands-free" profile.
Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play, not all of the tracks are
played.
In "Random all" play, the system can only take
into account up to 999 tracks.
With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the battery
charge.
The switch-off is normal: the audio system
switches to economy mode and switches off to
prevent discharging the vehicle's battery.
Start the vehicle’s engine to increase the battery
charge.
The message "the audio system is
overheated" appears on the display.
In order to protect the installation if the
surrounding temperature is too high, the audio
system switches to an automatic thermal
protection mode leading to a reduction of the
volume or stopping of the playing of the CD.
Switch the audio system off for a few minutes to
allow the system to cool.

11 2
CITROËN Connect Radio
CITROËN Connect Radio
Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–
Pairing the smartphone with the system via
Bluetooth.
–
Using the smartphone.
–
Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–
Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen to access the menus, then press
the virtual buttons on the touch screen.
Depending on the model, use the "Source" and
"Menu" buttons on the left of the touch screen to
access the menus, then press the virtual buttons
on the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All touch-sensitive areas on the screen are
white.
On pages with multiple tabs at the bottom of the
screen, you can switch between pages either
by tapping the tab for the desired page or by
swiping the pages to the left or right with your
finger.
Press in the shaded area to go back up a level
or confirm.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–
Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–
Radio Media and
Telephone menu status
information.
–
Privacy status information.
–
Access to the touch screen and digital
instrument panel settings.
Audio source selection (depending on
equipment):
–
FM/DAB/AM radio stations (depending on
equipment).
–
T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–
USB Memory stick.
–
Media player connected via the auxiliary
socket (depending on equipment).

129
CITROËN Connect Nav
12radio". For an overview on how to use voice
controls, you can say "help with voice controls".
Voice commands
Set dialogue mode as <...>
Help messages
Choose "beginner" or "expert" mode.
Voice commands
Select profile <...>
Help messages
Select profile 1, 2 or 3.
Voice commands
Ye s
No
Help messages
Say "yes" if I got that right. Otherwise, say "no"
and we'll start that again.
"Navigation" voice
commands
Voice commands
Navigate home
Navigate to work
Navigate to preferred address <...>
Navigate to contact <…>
Navigate to address <...>
Show nearby POI <...>Help messages
To start guidance or add a stopover, say
"navigate to" and then the address or contact
name. For example, "navigate to address 11
Regent Street, London", or "navigate to contact,
John Miller". You can specify if it's a preferred
or recent destination. For example, "navigate
to preferred address, Tennis club", "navigate to
recent destination, 11 Regent Street, London".
Otherwise, just say, "navigate home". To see
points of interest on a map, you can say things
like "show hotels in Banbury" or "show nearby
petrol station". For more information you can ask
for "help with route guidance".
Voice commands
Remaining distance
Remaining time
Arrival time
Stop route guidance
Help messages
To get information about your current route, you
can say "tell me the remaining time", "distance"
or "arrival time". Try saying "help with navigation"
to learn more commands.
Depending on the country, give
destination (address) instructions in the
language configured for the system.
"Radio Media" voice
commands
Voice commands
Tune to channel <…>
Help messages
You can pick a radio station by saying "tune to"
and the station name or frequency. For example
"tune to channel Talksport" or "tune to 98.5 FM".
To listen to a preset radio station, say "tune to
preset number". For example "tune to preset
number five".
Voice commands
What's playing
Help messages
To display the details of the current "song",
"artist" and "album", you can say "What's
playing".
Voice commands
Play song <...>
Play artist <...>
Play album <...>
Help messages
Use the command "play" to select the type of
music you'd like to hear. You can pick by "song",
"artist", or "album". Just say something like "play

146
CITROËN Connect Nav
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low.
►
Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►
Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►
Zoom the map to show the exact location
of the "Danger area".
You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►
W
ait until traffic information is being received
correctly (traffic information icons shown on the
map). In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►
W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►
Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area. ►
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►
Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).

156
Alphabetical index
Stay, engine bonnet 76
Steering mounted controls,
audio
102, 113, 126
Steering wheel (adjustment)
25
Stickers, customising
82
Stopping the vehicle
53–54, 57
Stop & Start
16, 27, 29, 58–60, 69, 75, 79, 95
Storage
30–31
Sunshine sensor
26
Sun visor
30
Switch, ignition
53–54
Synchronising the remote control
20
T
Tables of engines 98–99
Tank, fuel
69–70
Technical data
98–99
Telephone
107, 120–121, 140–143
Third brake lamp
91
Time (setting)
14, 122, 145
TMC (Traffic info)
132
Tools
83, 84
Topping-up AdBlue®
72
Top Tether (fixing)
47
Total distance recorder
13
Towbar
74
Towed loads
97
Towing
95–96
Towing another vehicle
96
Towing the vehicle
95–96
Traction control (ASR) 38–39
Traffic information (TA)
103
Traffic information (TMC)
132
Trailer
74, 98–99
Trajectory control systems
38
Triangle, warning
83
Trip computer
14–16
Tyres
80, 101
Tyre under-inflation detection
60–62
U
Under-inflation (detection) 60
Unlocking
17
Unlocking from the inside
18
Unlocking the boot
17
Unlocking the doors
18–19
Updating the date
123, 145
Updating the time
122, 145
USB
104, 117–118, 139
V
Vehicle data recording and privacy 149
Ventilation
26–29
Voice commands
128–130
W
Warning and indicator lamps 7
Warning lamp, driver's
seat belt not fastened
40
Warning lamps
7
Warning lamp, seat belts
40
Warnings and indicators
7–8
Washing
63
Washing (advice)
81–82
Weights
97
Wheel, spare
80, 83–85
Windscreen, bottom of heated
29
Windscreen, heated
29
Wiper blades (changing)
35–36
Wipers
35