
253
CITROËN Connect Radio
11Selecting the source
Press Radio Media to display the main 
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed 
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device 
(to a high level). Then adjust the volume of the 
system.
If play does not start automatically, it may be 
necessary to start the audio playback from the 
smartphone.
Control is from the portable device or by using 
the system's touch buttons.
Once connected in Streaming mode, the 
smartphone is considered to be a media 
source.
Connecting Apple® players
Connect  the Apple® player to the USB socket 
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of  the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a 
classification structured in the form of a 
library.
The default classification used is by artist. To 
modify the classification used, return to the 
first level of the menu then select the desired 
classification (playlists for example) and 
confirm to go down through the menu to the 
desired track.
The version of software in the audio system may 
not be compatible with the generation of the 
Apple
® player.
Information and advice
The system supports USB mass storage 
devices, BlackBerry® devices or Apple® players 
via the USB ports. The adapter cable is not 
supplied.
Devices are managed using the audio system 
controls.
Other devices, not recognised on connection, 
must be connected to the auxiliary socket using 
a jack cable (not supplied) or via Bluetooth 
streaming, if compatible.
To protect the system, do not use a USB  hub.
The audio system will only play audio files with 
".wav", ".wma", ".aac", ".ogg" and ".mp3" file 
extensions, at bit rates between 32 Kbps and 
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and 
48 KHz.
To avoid reading and display problems, we 
recommend choosing file names less than 20 
characters long that do not contain any special 
characters (e.g. “ ? .
  ; ù).
Use only USB memory sticks in FAT32 format 
(File Allocation Table).
We recommend using the original USB 
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information 
on the USB sockets compatible with  CarPlay® or 
Android Auto applications, refer to the "Ease of 
use and comfort" section.
For the list of compatible smartphones, 
visit the Manufacturer's website in your 
country.
Synchronising a smartphone enables 
users to display applications that support 
the smartphone’s CarPlay
®  or Android Auto 
technology on the vehicle’s screen. For     

259
CITROËN Connect Radio
11The connected device does not automatically 
launch playback.
► 
Start playback from the device.
T
rack names and playing times are not 
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer 
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be 
switched off or the device may not be visible.
►
 
Check that the telephone has Bluetooth 
switched on.
►
 
Check in the telephone settings that it is 
"visible to all".
The Bluetooth telephone is not compatible with 
the system.
►
 
Check the compatibility of the telephone on 
the Brand's website (services).
Android 
Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the 
USB cables are of poor quality.
►
 
Use genuine USB cables to ensure 
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all 
countries.
►
 
Check the Google 
 Android Auto or Apple 
website to see which countries are supported.
The volume of the telephone connected in 
Bluetooth mode is inaudible. The volume depends on both the system and the 
telephone.
►
 
Increase the volume of the audio system, to 
maximum if required, and increase the volume of 
the telephone if necessary
 .
Ambient noise affects the quality of the 
telephone call.
►  
Reduce ambient noise (close windows, turn 
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical 
order
 .
Some telephones offer display options. 
Depending on the settings chosen, contacts can 
be transferred in a specific order.
►
 
Modify the telephone directory display 
settings.
Settings
When the treble and bass settings are 
changed, the ambience is deselected.
When the ambience is changed, the treble 
and bass settings are reset.
Selecting an ambience imposes the treble and 
bass settings, and vice versa.
►
 
Modify the treble and bass or ambience 
settings to obtain the desired musical ambience.
When the balance settings are changed, the 
distribution is deselected.
When the distribution setting is changed, the 
balance settings are deselected.
Selecting a distribution setting imposes the 
balance settings, and vice versa. ►
 
Modify the balance setting or the distribution 
setting to obtain the desired sound quality
 .
There is a difference in sound quality 
between audio sources.
To allow for optimal listening quality, the sound 
settings can be tailored to different audio 
sources, which can generate audible differences 
when changing source.
►  
Check that the sound settings are appropriate 
to the sources listened to. 
 Adjust the sound 
functions to the middle position.
When the engine is off, the system switches 
off after several minutes of use.
When the engine is switched off, the system's 
operating time depends on the state of charge of 
the battery.
The switch-off is normal: the system 
automatically goes into energy economy mode 
and switches off to maintain an adequate charge 
in the battery.
►
 
Start the vehicle’
 s engine to increase the 
charge of the battery.    

283
CITROËN Connect Nav
12The system reads a variety of data (folder, title, 
artist, etc.). This can take from a few seconds to 
a few minutes.
This is perfectly normal.
Some characters in information about the 
currently playing media may not be displayed 
correctly.
The audio system is unable to process certain 
types of character.
► 
Use standard characters to name tracks and 
folders.
Playback of streaming files does not start.
The connected device does not automatically 
launch playback.
►
 
Start playback from the device.
T
rack names and playing times are not 
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer 
of this information.
Telephone
I am unable to connect my Bluetooth 
telephone.
The telephone's Bluetooth function may be 
switched off or the device may not be visible.
►
 
Check that the telephone has Bluetooth 
switched on.
►
 
Check in the telephone settings that it is 
"visible to all".
►
 
Deactivate then reactivate the telephone’
 s 
Bluetooth function.
The Bluetooth telephone is not compatible with 
the system. ►
 
Y
 ou can   check the compatibility of the 
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the 
USB cables are of poor quality.
►  
Use genuine USB cables to ensure 
compatibility
 .
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all 
countries.
►  
Check the list of supported countries via 
these 
 websites:  Google Android Auto  or Apple.
The volume of the telephone connected via 
Bluetooth is too low.
The volume depends on both the system and the 
telephone.
►  
Increase the volume of the audio system, to 
maximum if required, and increase the volume of 
the telephone if necessary
 .
Ambient noise affects the quality of the 
telephone call.
►  Reduce ambient noise (e.g.   close the 
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are: 
synchronise the contacts on the SIM card, the 
contacts on the telephone, or both. When both 
synchronisations are selected, some contacts 
may be duplicated.
►
 
Select "Display SIM card contacts" or 
"Display telephone contacts".
The contacts are not listed in alphabetical 
order
.Some telephones offer display options. 
Depending on the settings chosen, contacts can 
be transferred in a specific order.
►
 
Modify the telephone directory display 
settings.
The system is not receiving SMS text 
messages.
Bluetooth mode does not allow SMS text 
messages to be sent to the system.
Settings
When the treble and bass settings are 
changed, the ambience is deselected.
When the ambience is changed, the treble 
and bass settings are reset.
Selecting an ambience imposes the treble and 
bass settings, and vice versa.
►
 
Modify the treble and bass or ambience 
settings to obtain the desired musical ambience.
When the balance settings are changed, the 
distribution is deselected.
When the distribution setting is changed, the 
balance settings are deselected.
Selecting a distribution setting imposes the 
balance settings, and vice versa.
►
 
Modify the balance setting or the distribution 
setting to obtain the desired sound quality
.
There is a difference in sound quality 
between audio sources.
To allow for optimal listening quality, the sound 
settings can be tailored to different audio 
sources, which can generate audible differences 
when changing source.    

286
Event data recorders
– Chassis and air conditioning settings. 
–  Personalised settings such as the interior 
lighting. 
Y
ou can enter your own data into the functions 
of your vehicle's audio and telematic system, as 
part of the selected functionalities. 
Depending on the vehicle's equipment level,
  this 
may
  include: 
–
 
Multimedia data such as music, videos or 
photos to be read by an integrated multimedia 
system. 
–
 
Address book data to be used with an 
integrated hands-free system or with an 
integrated navigation system. 
–
 
Entered destinations. 
–
 
Data regarding the use of online services. 
This data for the comfort and infotainment 
functions may be stored locally in the vehicle 
or saved to a device that you have connected 
to the vehicle (e.g.
  smartphone, USB memory 
stick or MP3 player). Data that you have entered 
yourself may be deleted at any time. 
This data may also be transmitted outside the 
vehicle at your request, particularly when using 
online services in line with the settings that you 
have selected. Smartphone integration 
(e.g.  
Android 
 Auto
® or 
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can 
connect your smartphone or another mobile 
device to the vehicle in order to operate it using 
the vehicle's integrated controls. Images and 
sounds from the smartphone can be transmitted 
through the audio and telematics system. 
Specific information is simultaneously sent 
to your smartphone. Depending on the type 
of
  integration, this includes data such as location, 
day/night mode and other general information 
about the vehicle. For more information, please 
refer to the user instructions for the vehicle or the 
audio and telematics system.
Integrating a smartphone allows you to use 
its applications, such as a navigation app or 
music player. No other
  integration   between 
the smartphone and the vehicle is possible, in 
particular active access to vehicle data. How the 
data is processed subsequently is determined 
by the supplier of the application being used. 
The ability the change settings depends on the 
application in question and on the operating 
system installed on your smartphone. 
Online services
If your vehicle is connected to a wireless 
network, data can be exchanged between 
your vehicle and other systems. Connection 
to a wireless network is made possible
  via a 
transmitter located in your vehicle or a mobile 
device that you have provided (e.g.
 
smartphone). 
The online services can be used via this wireless 
connection. 
These include online services and 
applications (apps) provided to you by the 
Manufacturer or other suppliers. 
Exclusive services
As regards the Manufacturer's online services, 
the corresponding functions are described by 
the Manufacturer in an appropriate medium 
(e.g.
  handbook, Manufacturer's website) and the 
information about data protection is provided. 
Personal data may be used for online services. 
The exchange of data for this purpose takes 
place over a secure connection, using for 
example the Manufacturer's dedicated computer 
systems. The collection, processing and use of 
personal data for the development of services 
are carried out solely on the basis of a legal 
authorisation, for example in the case of a 
legal emergency call system or a contractual 
agreement or else under a consent agreement. 
You can activate or deactivate the services and 
functions (some may be chargeable) and, in 
some cases, the vehicle's entire connection to 
the wireless network. This does not include the     

288
Alphabetical index
A
ABS    95
Accelerated charging unit (Wallbox)     
179
Accessories
    
92
Access to the 3rd row
    
58
Access to the spare wheel
    
206–207
Active Safety Brake
    
152–154
AdBlue®
    
197
AdBlue® tank
    
198
Additive, Diesel
    
195–196
Adjusting headlamps
    
88
Adjusting head restraints
    
59
Adjusting seat
    
51, 58
Adjusting the air distribution
    
75–76
Adjusting the air flow
    
75–76
Adjusting the date
    
258, 280
Adjusting the height and reach of  
the steering wheel
    
53
Adjusting the lumbar support
    
51
Adjusting the temperature
    
75–76
Adjusting the time
    
244, 257, 281
Advanced Grip Control
    
97–98
Advice on care and maintenance
    
177, 200
Advice on driving
    
8, 117–118
Airbags
    
103, 105–107
Airbags, curtain
    
104–106
Airbags, front
    
104–105, 108
Airbags, lateral
    
104–105
Air conditioning
    
73, 76, 79
Air conditioning, digital
    
77
Air conditioning, dual-zone automatic
    
75–76
Air conditioning, electronic  
(with display screen)    
79
Air conditioning, manual
    
74–75
Air intake
    
75–76
Air vents
    
73
Alarm
    
45–46
Alarm, volumetric
    
46
Android Auto  connection
    
272
Anti-lock braking system (ABS)
    
95
Antitheft / Immobiliser
    
33
Apple CarPlay connection
    
254, 271
Applications
    
272
Area, loading
    
34, 42, 67
Armrest
    
51
Armrest, front
    
60
Assistance call
    
92–93
Assistance, emergency braking
    
95, 154
Audible warning
    
95
Audio streaming (Bluetooth)
    
241, 253, 276
B
Battery, 12 V    187, 195, 214–217
Battery, ancillaries     
214–215
Battery, charging
    
216–217
Battery, remote control
   
40, 81
Bench seat, one-piece, fixed
    
58
Blanking screen (snow shield)
    
188
Blind spot sensors
    
158
BlueHDi
    
195, 202
Bluetooth (hands-free)
    
242–243, 255, 277
Bluetooth (telephone)     242–243, 255–256, 
277–278
Bluetooth touch screen audio system
    
28
Bodywork
    
201
Bonnet
    
192
Boot lid
    
37, 39
Bottle holder
    
60
Brake discs
    
196
Brake lamps
    
213
Brakes
    
196
Braking
    
133
Braking assistance system
    
95
Braking, automatic emergency
    
152–154
Braking, dynamic emergency
    
124–125
Brightness
    
244, 257
Bulbs
    
210
Bulbs (changing)
    
209–210
Bulbs (changing, type)
    
210
C
Cable, audio     275
Cable, Jack     
275
Capacity, fuel tank
    
174–175
Cap, fuel filler
    
174–175
Care of the bodywork
    
201
CD
    
241
CD, MP3
    
241
Central locking
    
32, 37
Changing a bulb
    
209–210
Changing a fuse
    
214