
184
Practical information
For a full charge, follow the desired charging 
procedure without pausing it, until it ends 
automatically. Charging can be either immediate 
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging 
at any time by unlocking the vehicle and 
removing the nozzle. For superfast charging, 
refer to the fast public charger.
For more information on the charging displays 
on the Instrument panel and the Touch screen, 
refer to the corresponding section.
It is also possible to monitor the charging 
progress using the MyCitroën App 
application.
For more information on  Remote functions, 
refer to the corresponding section.
As a safety measure, the engine will not  start if the charging cable is plugged into 
the connector on the vehicle. A warning is 
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine 
compartment comes on during charging to 
cool the on-board charger and the traction 
battery.
Low load / Driving
Driving when the charge level of the 
traction battery is too low can lead to the 
vehicle breaking down and can lead to 
accidents or serious injuries. ALWAYS make 
sure the traction battery has a sufficient 
charge level.
Low load / Parking
If the outside temperature is negative, 
it is recommended not to park your vehicle 
outside for several hours at a low load (less 
than 20%).
Vehicle in storage for more than 
1   month
In the event of a long period of non-use of 
the vehicle (beyond 4
  weeks) without the 
possibility of charging when restarting, the 
self-discharge may make it impossible to 
restart if the traction battery charge level 
is a low or very low, especially at negative 
ambient temperatures. ALWAYS make sure 
that the traction battery has a charge between 
20% and 40% if you do not plan to use your 
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with 
temperatures between -10°C and 30°C 
(parking in a place with extreme temperatures 
can damage the traction battery).
Disconnect the cable from the (+) terminal 
of the accessory battery in the engine 
compartment.
Connect a 12 V battery charger to the (+) 
and (-) terminals of the accessory battery 
about every 3 months in order to recharge the 
accessory battery and maintain an operating 
voltage.
Precautions
Our electric vehicles have been developed in 
accordance with the recommendations on the 
maximum limits for electromagnetic fields, as 
issued by the International Commission on Non-
Ionizing Radiation Protection
  (ICNIRP - 1998 
Guidelines).
Wearers of pacemakers or equivalent 
devices
Ask your doctor about what precautions  you should take, or ask the manufacturer 
of your implanted electro-medical device about 
whether its operation is guaranteed in an 
environment which complies with the ICNIRP 
recommendations.
If in doubt
Domestic or accelerated charging: do 
not remain inside or near the vehicle, or near 
the charging cable or charging unit, even for 
a short time.
Superfast charging: do not use the system 
yourself and avoid approaching public fast 
charging points. Leave the area and ask a 
third party to recharge the vehicle.   

185
Practical information
7For domestic or accelerated charging
Before charging
Depending on the context:
►
 
Have a professional check that the 
electrical system to be used complies with 
applicable standards and is compatible with 
the vehicle.
►
 
Have a professional electrician install 
a dedicated domestic power socket or 
accelerated charging unit (W
allbox) 
compatible with the vehicle.
You should preferably use the charging cable 
available as an accessory.
For more information, contact a CITROËN 
dealer or a qualified workshop.
During charging
While charging is in progress, unlocking 
the vehicle will cause the charging to stop.
If no action is taken on one of the openings 
(door or boot) or on the charging nozzle, the 
vehicle will lock again after 30 seconds and 
charging will resume automatically.
Never work under the bonnet:
–
 
Some areas remain very hot, even an hour 
after charging ends - risk of burns!
–
 
The fan may start at any time - risk of cuts 
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the 
domestic power socket - risk of short-circuit 
or electrocution in the event of contact with or 
immersion in water!
For superfast charging
Before charging
Check that the fast public charging 
station and its charging cable are compatible 
with the vehicle.
If the exterior temperature is below:
–
 
0°C, charging times may be extended.
–
 
-20°C, charging is still possible, but 
charging times may be extended even further 
(the battery has to be heated first).
After charging
Check that the charging flap is closed.
Connection
► Before  charging, check that the drive selector 
is in mode   P, otherwise charging is not possible.
►
 
Open the charging flap by pressing the 
push-button, and check that there are no foreign 
bodies on the charging connector
.
Domestic charging, mode 2 
 
 
 
► Connect the charging cable from the control 
unit to the domestic socket.
When the connection is made, all of the indicator 
lamps on the control unit light up, then only the 
POWER
 indicator lamp remains on in green.
►
 
Remove the protective cover from the 
charging nozzle.
►
 
Insert the nozzle into the charging connector
 .
The start of charging is confirmed by the flashing 
green CHARGE indicator lamps in the flap, then 
those on the control unit.
If this is not the case, charging has not 
started; restart the procedure, ensuring that all 
connections are properly established.
The red indicator lamp in the flap comes on to 
indicate that the nozzle is locked.
When charging is complete and while the 
charging cable is still connected, opening    

192
Practical information
To fit the transverse roof bars or a roof rack, use 
the fixing points provided for this purpose:
► 
Remove the fixing covers installed on the 
vehicle.
►
 
Put each fixing in place and lock them on the 
roof one by one.
►
 
Ensure that the roof bars or the roof rack are 
correctly fitted (by shaking them).
The bars are adaptable for each fixing point.
Bonnet
Stop & Start
Before doing anything under the bonnet, 
you must switch off the ignition to avoid any 
risk of the engine restarting automatically.
Take care with objects or clothing that could 
be caught in the blades of the cooling fan 
or in certain moving components - risk of 
strangulation and serious injury!
The location of the interior bonnet  release lever prevents the bonnet being 
opened when the left-hand front door is 
closed.
When the engine is hot, handle the 
exterior safety catch and the bonnet stay 
with care (risk of burns), using the protected 
area.
When the bonnet is open, take care not to 
damage the safety catch.
Do not open the bonnet under very windy 
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after 
the engine has been switched off.
Take care with objects or clothing that 
could be caught in the blades of the fan!
Opening
► Open the left-hand front door . 
 
► Pull the interior release lever, located at the 
bottom of the door frame, towards you.
►
 
Lift the exterior safety catch and raise the 
bonnet.
 
 
► Unclip the stay from its housing and place it 
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and  pull out the stay from the 
support slot.
►
 
Clip the stay in its housing.
►
 
Lower the bonnet and release it near the end 
of its travel.
►
 
Pull on the bonnet to check that it is locked 
correctly
.
Because of the presence of electrical 
equipment under the bonnet, it is 
recommended that exposure to water (rain, 
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for 
illustrative purposes only.   

195
Practical information
7Once the pressure has dropped, remove the cap 
and top up to the required level.
Vehicle with electric motorDo not top up the coolant. 
If the level is close to or below 
the  "MIN"   mark, it is essential to contact a 
CITROËN dealer or a qualified workshop.
Screenwash fluid
Top up to the required level when  necessary.
Capacity of the tank:
–
 
5.3 litres for "very cold climate" versions.
–
 
2.2 litres for other versions.
Fluid specification
The fluid must be topped up with a pre-mixed 
product.
In winter (temperatures below zero), a fluid 
containing an anti-freeze agent which is 
appropriate for the temperature conditions 
must be used in order to protect the system's 
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all 
circumstances (risk of freezing, 
limescale, etc.).
Diesel fuel additive (Diesel 
with particle filter)
On reaching the minimum level in 
the particle filter additive tank, one 
of these warning lamps comes on fixed, 
accompanied by an audible signal and a warning 
message.
Topping up
The topping up of this additive must be carried 
out quickly.
Visit a CITROËN dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is 
reached.
For more information on the  Indicators and in 
particular the AdBlue range indicators, refer to 
the corresponding section.
To avoid the vehicle being immobilised in 
accordance with regulations, you must top up the 
AdBlue tank.
For more information on  AdBlue
® (BlueHDi), 
and in particular the supply of AdBlue, refer to 
the corresponding section.
Checks
Unless otherwise indicated, check these 
components in accordance with the 
manufacturer's service schedule and according 
to your engine.
Otherwise, have them checked by a CITROËN 
dealer or a qualified workshop.
Only use products recommended by 
CITROËN or products of equivalent 
quality and specification.
In order to optimise the operation of 
components as important as those in the 
braking system, CITROËN selects and offers 
very specific products.
12 V battery
The battery does not require any  maintenance.
Check regularly that the terminals are correctly 
tightened (versions without quick-release 
terminals) and that the connections are clean.
For more information on the precautions 
to take before any work on the 12   V 
battery, refer to the corresponding section.
Versions equipped with Stop & Start are 
fitted with a 12   V lead-acid battery with 
special technology and specifications.
Its replacement should be carried out only by 
a CITROËN dealer or a qualified workshop.   

199
Practical information
7AdBlue, it is essential to wait around 5 
minutes before switching on the ignition, 
without opening the driver’s door, 
unlocking the vehicle, inserting the key 
into the ignition switch, or bringing the 
key for the "Keyless Entry and Start" 
system into the passenger compartment.
Switch on the ignition, then wait for 10 
seconds before starting the engine.
►
 
Switch off the ignition and remove the key 
from the switch to switch off the engine.
or
►
 
With Keyless Entry and Start, press the 
"
START/STOP" button to switch off the engine.
 
 
► With the vehicle unlocked and the fuel filler 
flap open, turn the blue cap of the  AdBlue® tank 
anti-clockwise and remove it.
►
 
With a container of 
AdBlue
®: after checking 
the expiry date, read the instructions on the 
label carefully before pouring the contents of the 
container into the vehicle's AdBlue tank.
►
 
With an
 
AdBlue® pump: insert the nozzle and 
fill the tank until the nozzle automatically cuts 
out.
In order not to overfill the AdBlue® tank:
–
 Add between 10 and 13 litres using 
AdBlue® containers.
–
 Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of 
5
 
litres or more.
If  the AdBlue® tank is completely empty 
– which is confirmed by the message 
“Top up
 
AdBlue: Starting impossible ” – it is 
essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it 
clockwise, as far as it will go.
►
 
Close the fuel filler flap.
Do not dispose of AdBlue® bottles or 
containers in the household waste.
Place them in a container reserved for this 
purpose or take them back to where you 
purchased them.
Free-wheeling
In certain situations, it is necessary to put the 
vehicle into free-wheeling mode (e.g.   towing, on 
a rolling road, automatic car wash (Wash mode), 
rail or sea transport).
The procedure varies according to the type of 
gearbox and parking brake.
Do not leave the vehicle unattended 
while coasting.
Keyless Entry and Start
You must not depress the brake pedal 
while switching the ignition on again, then 
switching it off. If you do, the engine will start, 
requiring you to restart the procedure.
With a manual gearbox and 
electric parking brake
 / 
To release them
► With the engine running and while depressing 
the brake pedal, move the gear selector to the 
neutral position.
►
 
While depressing the brake pedal, switch off 
the engine.
►
 
Release the brake pedal, then switch on the 
ignition.
►
 
While depressing the brake pedal, press the 
control to release the parking brake.
►
 
Release the brake pedal, then switch off the 
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the 
engine and apply the parking brake.   

205
In the event of a breakdown
8
 
► Switch on the compressor by moving the 
switch to position " I
" until the tyre pressure 
reaches 2 bar. The sealant product is injected 
under pressure into the tyre; do not disconnect 
the pipe from the valve during this operation (risk 
of blowback).
If after approximately 7 minutes, the 
pressure of 2 bar is not reached, this 
indicates that the tyre is not repairable; 
contact a CITROËN dealer or a qualified 
workshop for assistance.
►
 
Move the switch to position " O
".
►
 
Disconnect the compressor's electric plug 
from the vehicle's 12
  V socket.
►
 
Remove the kit.
►
 
Refit the cap on the valve.
►
 
Remove and store the bottle of sealant.
The sealant product is harmful if  swallowed and causes irritation to the 
eyes.
Keep this product out of the reach of children.
The use-by date of the fluid is marked on the 
bottle.
After use, do not discard the bottle into the 
environment; take it to a CITROËN dealer or 
an authorised waste disposal site.
Do not forget to obtain a new bottle of 
sealant, available from a CITROËN dealer or 
a qualified workshop.
 
 
► Drive immediately for approximately 3   miles 
(5   kilometres) at reduced speed (between 
12 and 37 mph (20 and 60
  km/h)) to plug the 
puncture.
►
 
Stop to check the repair 
 and the tyre 
pressure  using the kit.
With a tyre repaired using this type of kit, 
do not exceed a speed of 50
  mph 
(80
 
km/h) and do not drive more than 
50
 
miles (80   km).
You must contact a CITROËN dealer or a 
qualified workshop to have the repair checked 
and the tyre changed.
Checking/adjusting tyre 
pressures
The compressor can be used,  without injecting 
sealant, to check and, if necessary, adjust the 
tyre pressures.
►
 
Remove the valve cap from the tyre and keep 
it in a clean place.
►
 
Uncoil 
 the pipe stowed under the compressor.
►
 
Screw the pipe onto the valve and tighten 
firmly
.
►
 
Check that the compressor switch is in 
position " O
".
►
 
Fully uncoil the electric cable stowed under 
the compressor
.
►
 
Connect the compressor's electric plug to the 
vehicle's 12
  V socket.
►
 
Switch the ignition on.
►
 
Start the compressor by placing the switch at 
position " I
" and adjust the pressure to the value 
shown on the vehicle's tyre pressure label. To 
deflate: press the black button located on the 
compressor pipe, near the valve connection.
If after 7 minutes the pressure of 2 bar is 
not reached, the tyre is damaged; 
contact a CITROËN dealer or a qualified 
workshop for assistance.
►
 
Once the correct pressure is reached, put the 
switch in position " O
".
►
 
Remove the kit and stow it.
►
 
Refit the cap on the valve.    

216
In the event of a breakdown
 
► Connect the red cable to the (+) terminal of 
flat battery   A (at the metal elbow), then to the 
(+) terminal of the backup battery
  B or of the 
booster.
►
 
Connect one end of the green or black cable 
to the (-) terminal of the backup battery
  B or of 
the booster (or to an earth point on the assisting 
vehicle).
►
 
Connect the other end of the green or black 
cable to the earth point
 
C
 .
►
 
Start the engine on the assisting vehicle and 
leave it running for a few minutes.
►
 
Operate the starter on the broken down 
vehicle and let the engine run.
If the engine does not start immediately
, switch 
off the ignition and wait a few moments before 
trying again.
►
 
W
 ait for it to return to idle.
►
 
Disconnect the jump leads  in reverse order.
►
 
Allow the engine to run for at least 
30
  minutes, with the vehicle stationary, so that 
the battery reaches an adequate state of charge.
Driving immediately without having 
reached a sufficient level of charge may 
affect some of the vehicle's functions (e.g. 
Stop & Start).
To disconnect, proceed in reverse order. 
Automatic gearbox
Never try to start the engine by pushing 
the vehicle.
Some functions, including Stop & Start, 
are not available if the battery is not 
sufficiently charged.
Charging the battery using a 
battery charger
For optimum service life of the battery, it is 
essential to maintain an adequate state of 
charge.
In some circumstances, it may be necessary to 
charge the battery:
–
 
When using the vehicle mainly for short 
journeys.
–
 
If the vehicle is to be taken off the road for 
several weeks.
Contact a CITROËN dealer or a qualified 
workshop.
To charge the vehicle's battery yourself,  use only a charger compatible with 
lead-acid batteries with a nominal voltage of 
12   V.
Follow the instructions provided by the 
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the 
battery.
►
 
Switch the ignition off.
►
 
Switch off all electrical consumers (audio 
system, lighting, wipers, etc.).
 
 
► Switch off charger  B  before connecting 
the cables to the battery, so as to avoid any 
dangerous sparks.
►
 
Ensure that the charger cables are in good 
condition.
►
 
Lift the plastic cover on the (+) terminal, if the 
vehicle has one.
►
 
Connect the cables of charger  B
 as follows:   

218
In the event of a breakdown
Referring to the relevant section, reinitialise 
certain equipment:
– 
Remote control key or electronic key 
(depending on version).
–
 
Electric windows.
–
 
Date and time.
–
 
Preset radio stations.
The Stop & Start system may not be operational during the trip following the 
first engine start.
In this case, the system will only be available 
again after a continuous period with the 
vehicle immobilised, the duration of which 
depends on the exterior temperature and the 
state of charge of the battery (up to about 8 
hours).
Towing
Procedure for having your vehicle towed or for 
towing another vehicle using the towing eye.
General recommendations
Observe the legislation in force in the 
country where you are driving.
Check that the towing vehicle is heavier than 
the towed vehicle.
The driver must remain at the wheel of the 
towed vehicle and must have a valid driving 
licence.
When towing a vehicle with all four wheels on 
the ground, always use an approved towbar; 
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine 
off, there is no longer braking and steering 
assistance.
A professional recovery service must 
be called in the following cases:
–
 
broken down on a motorway or main road;
– not possible to put the gearbox into neutral, 
unlock the steering, or release the parking 
brake;
–
 
not possible to tow a vehicle with an 
automatic gearbox, with the engine running;
–
 
towing with only two wheels on the ground;
–
 
four-wheel drive vehicle;
–
 
no approved towbar available.
Before towing the vehicle, it is essential 
to put the vehicle in free-wheeling mode.
For more information on  Free-wheeling, refer 
to the corresponding section.
Electric motor
An electric vehicle cannot under any 
circumstances be used to tow another 
vehicle.
However, it may be used, for example, to exit 
a rut.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the 
ground Rear wheels on the 
ground Flatbed
4 wheels on the ground 
with towbar
Internal combustion/Manual