2021 CHRYSLER VOYAGER service

GETTING TO KNOW YOUR INSTRUMENT PANEL101
Engine Check/Malfunction Indicator
Warning Light
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard
Diagnostic System called OBD II that
monitors engine and automatic
transmission control systems. This warning light
will illuminate when the ignition is in the ON/RUN
position before engine start. If the bulb does not
come on when turning the ignition switch from
OFF to ON/RUN, have the condition checked
promptly.
Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.
When the engine is running, the MIL may flash to
alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be serviced
by an authorized dealer as soon as possible if this
occurs.
Service Automatic Emergency Braking
(AEB) Warning Light — If Equipped
This warning light will illuminate to
indicate a fault in the AEB Warning
System. Contact an authorized dealer for
service
Úpage 196.
Service Stop/Start System Warning Light —
If Equipped
This warning light will illuminate when the
Stop/Start system is not functioning
properly and service is required. Contact
an authorized dealer for service
Úpage 119.
Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a
message is displayed to indicate that the
tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases, optimal
tire duration and fuel consumption may not be
guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances such
as dry plants, wood, cardboard, etc. This could
result in death or serious injury to the driver,
occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the
vehicle control system. It also could affect fuel
economy and driveability. If the MIL is flashing,
severe catalytic converter damage and power
loss will soon occur. Immediate service is
required.
CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop the
vehicle, avoiding sharp braking and steering. If a
tire puncture occurs, repair immediately using
the dedicated tire repair kit and contact an
authorized dealer as soon as possible.
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104GETTING TO KNOW YOUR INSTRUMENT PANEL
ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II. This
system monitors the performance of the
emissions, engine, and automatic transmission
control systems. When these systems are
operating properly, your vehicle will provide
excellent performance and fuel economy, as well
as emissions well within current government
regulations.
If any of these systems require service, the OBD II
system will turn on the Malfunction Indicator Light
(MIL). It will also store diagnostic codes and other
information to assist your service technician in
making repairs. Although your vehicle will usually
be drivable and not need towing, see an authorized
dealer for service as soon as possible.
ONBOARD DIAGNOSTIC SYSTEM
(OBD II) C
YBERSECURITY
Your vehicle is required to have OBD II and a
connection port to allow access to information
related to the performance of your emissions
controls. Authorized service technicians may need
to access this information to assist with the
diagnosis and service of your vehicle and
emissions system
Úpage 141.
CAUTION!
Prolonged driving with the MIL on could cause
further damage to the emission control
system. It could also affect fuel economy and
driveability. The vehicle must be serviced
before any emissions tests can be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician should
connect equipment to the OBD II connection
port in order to read the VIN, diagnose, or
service your vehicle.
If unauthorized equipment is connected to the
OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could be
impaired or a loss of vehicle control could
occur that may result in an accident
involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.

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GETTING TO KNOW YOUR INSTRUMENT PANEL105
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement to
pass an inspection of your vehicle's emissions
control system. Failure to pass could prevent
vehicle registration.
For states that require an Inspection and
Maintenance (I/M), this check verifies
the Malfunction Indicator Light (MIL) is
functioning and is not on when the
engine is running, and that the OBD II system is
ready for testing.
Normally, the OBD II system will be ready.
The OBD II system may not be ready if your vehicle
was recently serviced, recently had a depleted
battery or a battery replacement. If the OBD II
system should be determined not ready for the I/M
test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test station.
To check if your vehicle's OBD II system is ready,
you must do the following:
1. Cycle the ignition switch to the ON position,
but do not crank or start the engine.

NOTE:If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the Malfunction
Indicator Light (MIL) symbol come on as part of
a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
The MIL will flash for about 10 seconds and
then return to being fully illuminated until
you turn OFF the ignition or start the engine.
This means that your vehicle's OBD II
system is not ready and you should not
proceed to the I/M station.
The MIL will not flash at all and will remain
fully illuminated until you place the ignition
in the off position or start the engine. This
means that your vehicle's OBD II system is
ready and you can proceed to the I/M
station. If your OBD II system is
not ready, you should see
an authorized dealer or repair facility. If your
vehicle was recently serviced or had a battery
failure or replacement, you may need to do nothing
more than drive your vehicle as you normally would
in order for your OBD II system to update. A
recheck with the above test routine may then
indicate that the system is now ready.
Regardless of whether your vehicle's OBD II system
is ready or not, if the MIL is illuminated during
normal vehicle operation you should have your
vehicle serviced before going to the I/M station.
The I/M station can fail your vehicle because the
MIL is on with the engine running.
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112STARTING AND OPERATING
(Continued)
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Press on
the brake pedal, then push the parking brake
switch momentarily. You may hear a sound from
the back of the vehicle while the parking brake
disengages. You may also notice a small amount of
movement in the brake pedal. Once the parking
brake is fully disengaged, the BRAKE warning lamp
in the instrument cluster and the LED indicator on
the switch will extinguish.
NOTE:When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK. The parking brake
should always be applied whenever the driver is
not in the vehicle.
If exceptional circumstances should make it
necessary to engage the parking brake while the
vehicle is in motion, push on the EPB switch for as
long as engagement is desired. The BRAKE
warning lamp will illuminate, and a continuous
chime will sound. The rear stop lamps will also be
illuminated automatically while the vehicle
remains in motion.
To disengage the parking brake while the vehicle is
in motion, release the switch. If the vehicle is
brought to a complete stop using the parking
brake, when the vehicle reaches approximately
3 mph (4.8 km/h), the parking brake will remain
engaged.
In the unlikely event of a malfunction of the EPB
system, a yellow EPB fault lamp will illuminate. This
may be accompanied by the BRAKE warning lamp
flashing. In this case, urgent service of the EPB
system is required. Do not rely on the parking
brake to hold the vehicle stationary.
WARNING!

Never use the PARK position as a substitute for
the parking brake. Always apply the parking
brake fully when parked to guard against vehicle
movement and possible injury or damage.
When exiting the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob
from the vehicle, and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children
to be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured. Children should be
warned not to touch the parking brake, brake
pedal or the transmission gear selector.
Do not leave the key fob in or near the vehicle,
(or in a location accessible to children), and do
not leave the ignition in the ACC or ON/RUN
mode. A child could operate power windows,
other controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to brake
failure and a collision.
Always fully apply the parking brake when
leaving your vehicle, or it may roll and cause
damage or injury. Also be certain to leave the
transmission in PARK. Failure to do so may allow
the vehicle to roll and cause damage or injury.
Driving the vehicle with the parking brake
engaged, or repeated use of the parking brake
to slow the vehicle may cause serious damage
to the brake system.

WARNING!CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.

21_RUV_OM_EN_USC_t.book Page 112

STARTING AND OPERATING113
(Continued)
Auto Park Brake
The Electric Park Brake (EPB) can be programmed
to be applied automatically whenever the vehicle is
at a standstill and the automatic transmission is
placed in PARK. Auto Park Brake is enabled and
disabled by customer selection through the
customer programmable features
Úpage 142.
SafeHold
SafeHold is a safety feature of the Electric Park
Brake (EPB) system that will engage the parking
brake automatically if the vehicle is left unsecured.
If the automatic transmission is not in PARK, the
seat belt is unbuckled, the driver door is open, the
vehicle is at a standstill, and there is no attempt to
press the brake pedal or accelerator pedal, the
parking brake will automatically engage to prevent
the vehicle from rolling.
SafeHold can be temporarily bypassed by pushing
the EPB while the driver door is open and brake
pedal is pressed. Once manually bypassed,
SafeHold will be enabled again once the vehicle
reaches 12 mph (20 km/h) or the ignition is cycled
to the OFF position and back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs
for which you have the knowledge and the right
equipment. You should only enter Brake Service
Mode during brake service. When servicing your rear brakes, it may be
necessary for you or your technician to push the
rear piston into the rear caliper bore. With the
Electric Park Brake (EPB) system, this can only be
done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily
by entering the brake service in your vehicle
Úpage 142. This menu based system will guide
you through the steps necessary to retract the EPB
actuator in order to perform rear brake service.
Brake Service Mode has requirements that must
be met in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or NEUTRAL.
While in service mode, the EPB fault lamp will flash
continuously while the ignition switch is ON.
When brake service work is complete, the following
steps must be followed to reset the parking brake
system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB.
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for
which you have the knowledge and the right
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
4

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STARTING AND OPERATING117
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
Look at the transmission gear position display
and verify that it indicates the PARK position (P),
and is not blinking.
With brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears. The DRIVE position provides
optimum driving characteristics under all normal
operating conditions.
If the transmission temperature exceeds normal
operating limits, the transmission controller may
modify the transmission shift schedule, reduce
engine torque, and/or expand the range of torque
converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot, the
“Transmission Temperature Warning Light” will
illuminate, a warning message will appear in the
instrument cluster, and the transmission may
operate differently until the transmission cools
down. During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch, and shifts into EIGHTH or NINTH gear, are
inhibited until the transmission fluid is warm
Úpage 118. Normal operation will resume once
the transmission temperature has risen to a
suitable level.
LOW (L)
Use this range for engine braking when
descending very steep grades. In this range, the
transmission will downshift for increased engine
braking. To access the LOW position, push down
on the gear selector and rotate it fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in a fixed
gear, or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven to
an authorized dealer for service without damaging
the transmission.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
If Recreational Towing
Úpage 138.
If Towing A Disabled Vehicle
Úpage 268.
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118STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the Steering icon is displayed and the “POWER
STEERING SYSTEM OVER TEMP” message is
displayed on the instrument cluster screen, this
indicates an over temperature condition in the
power steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few
moments until the icon and message turn off
Úpage 97.
If the “SERVICE POWER STEERING" OR
"POWER STEERING ASSIST OFF -
SERVICE SYSTEM” message and a
steering wheel icon are displayed on the
instrument cluster screen, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance
Úpage 97.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

21_RUV_OM_EN_USC_t.book Page 118

STARTING AND OPERATING119
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer
the vehicle. Under these conditions there will
be a substantial increase in steering effort,
especially at low speeds and during parking
maneuvers.
The power steering system is fully electric; it
requires no power steering fluid.
If the condition persists, see an authorized
dealer for service.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce
fuel consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal,
pressing the accelerator pedal or shifting out of
DRIVE (D) will automatically re-start the engine.
This vehicle has been upgraded with a heavy duty
starter, enhanced battery, and other upgraded
engine parts to handle the additional engine starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every
normal customer engine start. At that time, the
system will go into STOP/START READY and if
all other conditions are met, can go into a
STOP/START AUTOSTOP ACTIVE. To Activate Auto STOP/START, The Following Must
Occur:
The system must be in STOP/START READY
state. A STOP/START READY message will be
displayed in the instrument cluster within the
Stop/Start section
Úpage 97.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and
the brake pedal pressed.
The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
throughout the Auto Stop/Start process.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions for Stop/Start
and ensure they are fulfilled. Detailed information
about the operation of the Stop/Start system
may be viewed in the instrument cluster display
Stop/Start screen. In the following situations the
engine will not stop:
If Stop/Start is manually disabled by the
Stop/Start OFF button.
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low. During this time a
message will display "Stop/Start Not Ready
Battery Charging".
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high blower
speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temperature too high.
5 mph (8 km/h) threshold not achieved from
previous Autostop.
Steering angle beyond threshold.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
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