2021 CHRYSLER PACIFICA light

376SERVICING AND MAINTENANCE
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic. Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and damage
the leather upholstery and should be removed
promptly with a damp cloth. Stubborn soils can be
removed easily with a soft cloth and Mopar® Total
Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not
use polishes, oils, cleaning fluids, solvents,
detergents, or ammonia-based cleaners to clean
your leather upholstery.
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and the manufacturer
recommends Mopar® total care leather cleaner
applied on a cloth to clean the leather seats as
needed.
GLASS SURFACES
All glass surfaces should be cleaned on a regular
basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CAUTION!
Direct contact of air fresheners, insect repel
-
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean leather
seats, as damage to the seat may result.

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377
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)
The VIN is on the left front corner of the instrument
panel and is visible from outside of the vehicle
through the windshield.
Vehicle Identification Number

NOTE:It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic brake
systems. If either of the two hydraulic systems lose
normal capability, the remaining system will still
function. However, there will be some loss of
overall braking effectiveness. You may notice
increased pedal travel during application, greater
pedal force required to slow or stop, and potential
activation of the Brake Warning Light.
In the event power assist is lost for any reason (i.e.,
repeated brake applications with the engine off)
the brakes will still function. However, the effort
required to brake the vehicle will be much greater
than that required with the power system
operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to the
vehicle. Any time a wheel has been removed and
reinstalled on the vehicle, the lug nuts/bolts
should be torqued using a properly calibrated
torque wrench using a six sided (hex) deep wall
socket.
TORQUE SPECIFICATIONS
**Use only authorized dealer recommended lug
nuts/bolts and clean or remove any dirt or oil
before tightening.
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.
Wheel Mounting Surface

Lug Nut/Bolt
Torque **Lug Nut/
Bolt SizeLug Nut/Bolt
Socket Size
100 Ft-Lb
(135 N·m) M12 x 1.5 19 mm
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378TECHNICAL SPECIFICATIONS
Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/bolt
(do not insert it halfway).

Torque Patterns

After 25 miles (40 km) check the lug nut/bolt
torque to be sure that all the lug nuts/bolts are
properly tightened.
FUEL REQUIREMENTS
While operating on gasoline with the required
octane number, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see a dealer immediately. Use of
gasoline with a lower than recommended octane
number can cause engine failure and may void or
not be covered by the New Vehicle Limited
Warranty.
Poor quality gasoline can cause problems such as
hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand of
gasoline before considering service for the vehicle.
3.6L ENGINE
Do not use E-85 flex fuel or ethanol blends greater
than 15% in this engine. This engine is designed to meet all
emissions regulations and provide
optimum fuel economy and performance
when using high quality unleaded regular
gasoline having a posted octane number of 87 as
specified by the (R+M)/2 method. The use of
higher octane premium gasoline is not required, as
it will not provide any benefit over regular gasoline
in these engines.
REFORMULATED GASOLINE
Many areas of the country require the use of
cleaner burning gasoline referred to as
“reformulated gasoline”. Reformulated gasoline
contains oxygenates and are specifically blended
to reduce vehicle emissions and improve air
quality.
The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will
provide improved performance and durability of
engine and fuel system components.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully until
the vehicle has been lowered. Failure to follow
this warning may result in personal injury.

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TECHNICAL SPECIFICATIONS379
GASOLINE/OXYGENATE BLENDS
Some fuel suppliers blend unleaded gasoline with
oxygenates such as ethanol.
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of the manufacturer and may void or
not be covered under New Vehicle Limited
Warranty.
DO NOT USE E-85 IN NON-FLEX FUEL
V
EHICLES
Non-Flex Fuel Vehicles (FFV) are compatible with
gasoline containing up to 15% ethanol (E-15). Use
of gasoline with higher ethanol content may void
the New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with
E-85 fuel, the engine will have some or all of these
symptoms:
Operate in a lean mode
OBD II Malfunction Indicator Light on
Poor engine performance
Poor cold start and cold drivability
Increased risk for fuel system component
corrosion
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS
Modifications that allow the engine to run on
Compressed Natural Gas (CNG) or Liquid Propane
(LP) may result in damage to the engine,
emissions, and fuel system components. Problems
that result from running CNG or LP are not the
responsibility of the manufacturer and may void or
not be covered under the New Vehicle Limited
Warranty.
METHYLCYCLOPENTADIENYL
M
ANGANESE TRICARBONYL (MMT) IN
G
ASOLINE
MMT is a manganese-containing metallic additive
that is blended into some gasoline to increase
octane. Gasoline blended with MMT provides no
performance advantage beyond gasoline of the
same octane number without MMT. Gasoline
blended with MMT reduces spark plug life and
reduces emissions system performance in some
vehicles. The manufacturer recommends that
gasoline without MMT be used in your vehicle. The
MMT content of gasoline may not be indicated on
the gasoline pump; therefore, you should ask your
gasoline retailer whether the gasoline contains
MMT. MMT is prohibited in Federal and California
reformulated gasoline.CAUTION!
DO NOT use E-85, gasoline containing methanol,
or gasoline containing more than 15% ethanol
(E-15). Use of these blends may result in starting
and drivability problems, damage critical fuel
system components, cause emissions to exceed
the applicable standard, and/or cause the
Malfunction Indicator Light to illuminate. Please
observe pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).
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380TECHNICAL SPECIFICATIONS
(Continued)
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper
octane rating, gasolines that contain detergents,
corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy, reduce
emissions, and maintain vehicle performance.Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in minimizing
engine and fuel system deposits. When
available, the usage of TOP TIER Detergent
gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER
Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents
should be avoided. Many of these materials
intended for gum and varnish removal may contain
active solvents or similar ingredients. These can
harm fuel system gasket and diaphragm materials.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis -
sions control system.
An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho -
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom -
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi -
tives is not the responsibility of the manufac-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
CAUTION!

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CUSTOMER ASSISTANCE385
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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388
INDEX
A
About Your Brakes......................................... 377Adaptive Cruise Control (ACC)
(Cruise Control).................................... 147, 149Adding Engine Coolant (Antifreeze)............... 343Additives, Fuel............................................... 380AdjustDown........................................................... 47Forward....................................................... 47Rearward..................................................... 47Up................................................................ 47Air Bag........................................................... 262Air Bag Operation...................................... 264Air Bag Warning Light...................... 261, 264Driver Knee Air Bag................................... 269Enhanced Accident Response......... 272, 326Event Data Recorder (EDR)....................... 326Front Air Bag............................................. 264If Deployment Occurs................................ 272Knee Impact Bolsters................................ 269Maintaining Your Air Bag System.............. 274Maintenance............................................. 274Redundant Air Bag Warning Light.............262Side Air Bags............................................. 269Transporting Pets...................................... 292Air Bag Light............................... 123, 261, 292
Air Cleaner, Engine
(Engine Air Cleaner Filter)............................. 334Air Conditioner Maintenance........................ 335Air Conditioner Refrigerant.................. 335, 336Air Conditioner System................................. 335Air Conditioning Filter..............................82, 336Air Conditioning, Operating Tips....................... 82Air Filter........................................................ 334Air PressureTires......................................................... 363AlarmArm The System.......................................... 22Disarm The System..................................... 22Security Alarm.......................................... 126All Wheel DriveTowing...................................................... 326All Wheel Drive (AWD)................................... 144Alterations/ModificationsVehicle......................................................... 10Antifreeze (Engine Coolant)................. 342, 381Disposal................................................... 344Anti-Lock Brake System (ABS)...................... 234Anti-Lock Warning Light................................ 126Ashtray............................................................. 92Assist, Hill Start............................................. 238Audio Jack........................................................ 87
Audio Systems (Radio).................................. 188Auto Up Power Windows..................................94Automatic Dimming Mirror...............................57Automatic Headlights.......................................65Automatic Temperature Control (ATC)..............81Automatic Transaxle..................................... 139Automatic Transmission................................ 141Adding Fluid..................................... 346, 383Fluid And Filter Change............................. 346Fluid Change............................................. 346Fluid Level Check............................. 345, 346Fluid Type........................................ 346, 383Special Additives...................................... 345AutoPark....................................................... 133AUX Cord..........................................................87Auxiliary Electrical Outlet (Power Outlet)..........89AWDTowing...................................................... 326Axle Lubrication............................................ 383
B
Back-Up Camera........................................... 171Battery................................................. 123, 332Charging System Light.............................. 123Jump Starting........................................... 318Keyless Key Fob Replacement....................15

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389
Battery Saver Feature
...................................... 66Belts, Seat..................................................... 292Blind Spot Monitoring.................................... 240Body Mechanism Lubrication........................ 337B-Pillar Location............................................. 360Brake Assist System...................................... 235Brake Control System, Electronic.................. 235Brake Fluid.................................................... 383Brake System...................................... 344, 377Anti-Lock (ABS).......................................... 377Fluid Check..................................... 345, 383Master Cylinder......................................... 345Parking...................................................... 137Warning Light............................................ 123Brake/Transmission Interlock....................... 141Brightness, Interior Lights................................ 67Bulb Replacement............................... 354, 355Bulbs, Light................................. 293, 354, 355
C
Camera.......................................................... 171Camera, Rear...................................... 171, 172Capacities, Fluid............................................ 381Caps, Filler Fuel........................................................... 175Oil (Engine)................................................ 331Radiator (Coolant Pressure)...................... 343Car Washes................................................... 374Carbon Monoxide Warning............................ 294
CargoVehicle Loading........................................ 101Cargo Area Cover.......................................... 101Cargo CompartmentLuggage Carrier........................................ 106Cargo Load Floor........................................... 101Cargo Tie-Downs........................................... 101Cellular Phone.............................................. 233Certification Label......................................... 176Chains, Tire................................................... 370Change Oil Indicator..................................... 114Changing A Flat Tire...................................... 298Chart, Tire Sizing........................................... 357Check Engine Light
(Malfunction Indicator Light)......................... 131Checking Your Vehicle For Safety................. 291Checks, Safety.............................................. 291Child Restraint.............................................. 275Child RestraintsBooster Seats........................................... 278Center Seat LATCH................................... 284Child Seat Installation..................... 286, 288How To Stow An unused ALR Seat Belt.... 285Infant And Child Restraints....................... 276Lower Anchors And Tethers ForChildren................................................ 279Older Children And Child Restraints......... 277
Seating Positions...................................... 279Using The Top Tether Anchorage.............. 289Cigar Lighter.....................................................92Clean Air Gasoline......................................... 378CleaningWheels...................................................... 369Climate Control................................................70Automatic....................................................70Manual........................................................76Rear......................................................74, 80Coat Hook........................................................87Cold Weather Operation................................ 135Compact Spare Tire...................................... 368Computer, Trip/Travel................................... 122Contract, Service........................................... 385Cooling Pressure Cap (Radiator Cap)............ 343Cooling System............................................. 342Adding Coolant (Antifreeze)...................... 343Coolant Level............................................ 344Cooling Capacity....................................... 381Disposal Of Used Coolant......................... 344Drain, Flush, And Refill............................. 342Inspection........................................ 342, 344Points To Remember................................ 344Pressure Cap............................................ 343Radiator Cap............................................. 343Selection Of Coolant (Antifreeze)......................... 342, 381, 38211

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