2021 CHRYSLER PACIFICA HYBRID stop start

STARTING AND OPERATING135
To Turn On The Engine Using ENGINE
START/STOP Button

1. The transmission must be in PARK or NEUTRAL.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Press on
the brake pedal, then push the parking brake
switch momentarily.
If the driver shifts into PARK while moving, the
vehicle may Park.
PARK will engage ONLY when vehicle speed is
1.2 mph (1.9 km/h) or less.
The message “ Vehicle Speed is Too High to Shift
to P” will display in the instrument cluster display if
vehicle speed is above 1.2 mph (1.9 km/h). The
gear position indicator will blink continuously until
the gear selector is returned to the proper position,
or the requested shift can be completed.
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
AFTER STARTING — WARMING UP THE
E
NGINE
The idle speed is controlled automatically and it
will decrease as the engine warms up.
IF ENGINE FAILS TO START WARNING!
If vehicle speed is not below 1.2 mph (1.9 km/h)
when the driver shifts into PARK, the
transmission will default to NEUTRAL until the
vehicle speed drops below 1.2 mph (1.9 km/h)
and the above conditions are met, enabling
AutoPark. A vehicle left in the NEUTRAL position
can roll. As an added precaution, always apply
the parking brake when exiting the vehicle.WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 318.
4

21_RUP_OM_EN_USC_t.book Page 135

136STARTING AND OPERATING
TO TURN OFF THE ENGINE USING
ENGINE START/STOP B
UTTON

1. Place the gear selector in PARK, then push
and release the ENGINE START/STOP button.

2. The ignition switch will return to the OFF position.
3. If the gear selector is not in PARK, the ENGINE START/STOP button must be held for two
seconds or three short pushes in a row with
the vehicle speed above 5 mph (8 km/h) before the engine will shut off. The ignition
switch position will remain in the ACC position
until the gear selector is in PARK and the
button is pushed twice to the OFF position. If
the gear selector is not in PARK and the
ENGINE START/STOP button is pushed once,
the instrument cluster will display a “Vehicle
Not In Park” message and the engine will
remain running. Never leave a vehicle out of
the PARK position, or it could roll.
NOTE:If the ignition switch is left in the ACC or ON/RUN
(engine not running) position and the transmission
is in PARK, the system will automatically time out
after 30 minutes of inactivity and the ignition will
switch to the OFF position.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine and
permits quicker starts in cold weather.
Connect the cord to a 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
For ambient temperatures below 0°F (-18°C), the
engine block heater is recommended. For ambient
temperatures below -20°F (-29°C), the engine
block heater is required.
The engine block heater cord is routed under the
hood, behind to the passenger’s side headlamp.
Follow the steps below to properly use the engine
block heater:

1. Locate the engine block heater cord (behind the passenger’s side headlamp).

2. Undo the hook-and-loop strap that secures the heater cord in place.
3. Pull the cord to the front of the vehicle and plug it into a grounded, three-wire extension
cord.
4. After the vehicle is running, reattach the cord to the hook-and-loop strap and properly stow
away behind the passenger’s side headlamp.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
dealer.
The engine block heater will require 110 Volt AC
and 6.5 Amps to activate the heater element.
The engine block heater must be plugged in at
least one hour to have an adequate warming
effect on the engine.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine
and drivetrain (transmission and axle) in your
vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.

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138STARTING AND OPERATING
(Continued)
You may hear a sound from the back of the vehicle
while the parking brake disengages. You may also
notice a small amount of movement in the brake
pedal. Once the parking brake is fully disengaged,
the BRAKE warning lamp in the instrument cluster
and the LED indicator on the switch will extinguish.
NOTE:When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK. The parking brake
should always be applied whenever the driver is
not in the vehicle.
If exceptional circumstances should make it
necessary to engage the parking brake while the
vehicle is in motion, push on the EPB switch for as
long as engagement is desired. The BRAKE
warning lamp will illuminate, and a continuous
chime will sound. The rear stop lamps will also be
illuminated automatically while the vehicle
remains in motion.
To disengage the parking brake while the vehicle is
in motion, release the switch. If the vehicle is
brought to a complete stop using the parking
brake, when the vehicle reaches approximately
3 mph (4.8 km/h), the parking brake will remain
engaged.
In the unlikely event of a malfunction of the EPB
system, a yellow EPB fault lamp will illuminate. This
may be accompanied by the BRAKE warning lamp
flashing. In this case, urgent service of the EPB
system is required. Do not rely on the parking
brake to hold the vehicle stationary.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil
-
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle,
(or in a location accessible to children), and do
not leave the ignition in the ACC or ON/RUN
mode. A child could operate power windows,
other controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle, or it may roll and cause
damage or injury. Also be certain to leave the
transmission in PARK. Failure to do so may
allow the vehicle to roll and cause damage or
injury.
Driving the vehicle with the parking brake
engaged, or repeated use of the parking brake
to slow the vehicle may cause serious damage
to the brake system.
WARNING!CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.

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140STARTING AND OPERATING
(Continued)
(Continued)
IGNITION PARK INTERLOCK
This vehicle is equipped with an Ignition Park
Interlock which requires the transmission to be in
PARK before the ignition can be turned to the OFF
mode. This helps the driver avoid inadvertently
leaving the vehicle without placing the
transmission in PARK. This system also locks the
transmission in PARK whenever the ignition is in
the OFF mode.
NOTE:The transmission is NOT locked in PARK when the
ignition is in the ACC mode (even though the
engine will be off). Ensure that the transmission is
in PARK, and the ignition is OFF (not in ACC mode)
before exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition OFF. When the
ignition is in the OFF mode, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.
WARNING!
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ACC or ON/RUN
mode. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Damage to the transmission may occur if the
following precautions are not observed:
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.
WARNING!
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is above
idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.
CAUTION!

21_RUP_OM_EN_USC_t.book Page 140

STARTING AND OPERATING141
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the engine must be running and the brake
pedal must be pressed. The brake pedal must also
be pressed to shift from NEUTRAL into DRIVE or
REVERSE when the vehicle is stopped or moving at
low speeds.
9-SPEED AUTOMATIC TRANSMISSION
The transmission is controlled using a rotary
electronic gear selector located on the center
console. The transmission gear selector has PARK,
REVERSE, NEUTRAL, DRIVE, and LOW shift
positions. Using the LOW position manually
downshifts the transmission to a lower gear based
on vehicle speed. The transmission gear range
(PRNDL) is displayed both above the gear selector
and in the instrument cluster. To select a gear
range, simply rotate the gear selector. Push down
on the gear selector and then rotate it, to access
the L position. You must also press the brake pedal
to shift the transmission out of PARK (or NEUTRAL,
when stopped or moving at low speeds). To shift
past multiple gear ranges at once (such as PARK to
DRIVE), simply rotate the gear selector to the
appropriate detent. Select the DRIVE range for
normal driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear
(for example, driver selects PARK while driving),
the position indicator will blink continuously until
the selector is returned to the proper position, or
the requested shift can be completed.
The electronically controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle may
be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers).
The 9-speed transmission has been developed to
meet the needs of current and future FWD/AWD
vehicles. Software and calibration is refined to
optimize the customer’s driving experience and
fuel economy. By design, some vehicle and
driveline combinations utilize NINTH gear only in
very specific driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
Transmission Gear Selector

GEAR RANGES
Do not press the accelerator pedal when shifting
from PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler
-
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
4

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142STARTING AND OPERATING
(Continued)
(Continued)
When parking on a hill, apply the parking brake
before shifting the transmission to PARK. As an
added precaution, turn the front wheels toward the
curb on a downhill grade and away from the curb
on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the ignition off.
Remove the key fob from the vehicle.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi
-
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition OFF. When the
ignition is in the OFF mode, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.
WARNING!
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ACC or ON/RUN
mode. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must start the engine, and
also press the brake pedal. Otherwise,
damage to the gear selector could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!

21_RUP_OM_EN_USC_t.book Page 142

STARTING AND OPERATING143
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
Look at the transmission gear position display
and verify that it indicates the PARK position (P),
and is not blinking.
With brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears. The DRIVE position provides
optimum driving characteristics under all normal
operating conditions.
If the transmission temperature exceeds normal
operating limits, the transmission controller may
modify the transmission shift schedule, reduce
engine torque, and/or expand the range of torque
converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot, the
“Transmission Temperature Warning Light” will
illuminate, a warning message will appear in the
instrument cluster, and the transmission may
operate differently until the transmission cools
down. During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch, and shifts into EIGHTH or NINTH gear, are
inhibited until the transmission fluid is warm
Ú
page 144. Normal operation will resume once
the transmission temperature has risen to a
suitable level.LOW (L)
Use this range for engine braking when
descending very steep grades. In this range, the
transmission will downshift for increased engine
braking. To access the LOW position, push down
on the gear selector and rotate it fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in a fixed
gear, or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven to
an authorized dealer for service without damaging
the transmission.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 185.
For Towing A Disabled Vehicle Ú page 324.
4

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144STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive
(AWD). The system is automatic with no driver
inputs or additional driving skills required. Under
normal driving conditions, the front wheels provide
most of the traction. If the front wheels begin to
lose traction, power is shifted automatically to the
rear wheels. The greater the front wheel traction
loss, the greater the power transfer to the rear
wheels.
Additionally, on dry pavement under heavy throttle
input (where one may have no wheel spin), torque
will be sent to the rear in a pre-emptive effort to
improve vehicle launch and performance
characteristics.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
CAUTION!
All wheels must have the same size and type
tires. Unequal tire sizes must not be used.
Unequal tire size may cause failure of the power
transfer unit.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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