2021 CHRYSLER PACIFICA HYBRID emergency towing

7
TIRE SERVICE KIT WITH A SUBWOOFER —
IF EQUIPPED ......................................................... 306
TIRE SERVICE KIT WITHOUT A
SUBWOOFER — IF EQUIPPED............................. 312
JUMP STARTING................................................... 318 Preparations For Jump Start......................... 318Jump Starting Procedure .............................. 319
REFUELING IN EMERGENCY –
IF EQUIPPED ......................................................... 320
IF YOUR ENGINE OVERHEATS ............................ 321
MANUAL PARK RELEASE ................................... 321
FREEING A STUCK VEHICLE ............................... 323
TOWING A DISABLED VEHICLE .......................... 324
All Wheel Drive (AWD) Models ...................... 326
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 326
EVENT DATA RECORDER (EDR) ......................... 326
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 327
Maintenance Plan ......................................... 328
ENGINE COMPARTMENT .................................. 331
3.6L Engine ................................................... 331
Checking Oil Level ......................................... 332
Adding Washer Fluid .................................... 332
Maintenance-Free Battery ........................... 332Pressure Washing ......................................... 333
VEHICLE MAINTENANCE..................................... 333
Engine Oil ...................................................... 333
Engine Oil Filter ............................................. 334Engine Air Cleaner Filter ............................ 334
Accessory Drive Belt Inspection ................... 334Air Conditioner Maintenance........................ 335
Body Lubrication ........................................... 337Windshield Wiper Blades ............................. 337
Exhaust System ............................................ 341
Cooling System .............................................. 342
Brake System ............................................... 344
Automatic Transmission ............................... 345
Fuses.............................................................. 346
Bulb Replacement......................................... 354 TIRES .................................................................... 355
Tire Safety Information ................................. 355
Tires — General Information ........................ 363Tire Types....................................................... 367Spare Tires — If Equipped............................. 367Wheel And Wheel Trim Care ........................ 369Snow Traction Devices ................................. 370
Tire Rotation Recommendations ................. 372
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................... 372
Treadwear...................................................... 373
Traction Grades ............................................. 373Temperature Grades..................................... 373
STORING THE VEHICLE ....................................... 373
BODYWORK .......................................................... 374
Protection From Atmospheric Agents .......... 374
Body And Underbody Maintenance ............. 374
Preserving The Bodywork ............................. 374
INTERIORS ........................................................... 375
Seats And Fabric Parts ................................. 375
Plastic And Coated Parts .............................. 376
Leather Surfaces........................................... 376
Glass Surfaces ............................................. 376

21_RUP_OM_EN_USC_t.book Page 7

GETTING TO KNOW YOUR INSTRUMENT PANEL127
Low Washer Fluid Warning Light —
If Equipped
This warning light will illuminate when the
windshield washer fluid is low.
Service LaneSense Warning Light —
If Equipped
This warning light will illuminate when the
LaneSense system is not operating and
requires service. Please see an
authorized dealer.
LaneSense Warning Light — If Equipped
The LaneSense Warning Light will be
solid yellow when the vehicle is
approaching a lane marker. The warning
light will flash when the vehicle is
crossing the lane marker Ú page 168.
Engine Check/Malfunction Indicator
Warning Light
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard
Diagnostic System called OBD II that
monitors engine and automatic
transmission control systems. This warning light will illuminate when the ignition is in the ON/RUN
position before engine start. If the bulb does not
come on when turning the ignition switch from OFF
to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.
When the engine is running, the MIL may flash to
alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be serviced
by an authorized dealer as soon as possible if this
occurs.
Service AWD Warning Light — If Equipped
This telltale will turn on to indicate that
the All Wheel Drive (AWD) system is not
functioning properly and that service is
required. Contact an authorized dealer.
Service Automatic Emergency Braking
(AEB) Warning Light — If Equipped
This warning light will illuminate to
indicate a fault in the AEB Warning
System. Contact an authorized dealer for
service Ú
page 244.
Service Stop/Start System Warning Light —
If Equipped
This warning light will illuminate when the
Stop/Start system is not functioning
properly and service is required. Contact
an authorized dealer for service
Úpage 145.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances such
as dry plants, wood, cardboard, etc. This could
result in death or serious injury to the driver,
occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the
vehicle control system. It also could affect fuel
economy and driveability. If the MIL is flashing,
severe catalytic converter damage and power
loss will soon occur. Immediate service is
required.
3

21_RUP_OM_EN_USC_t.book Page 127

SAFETY239
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
Úpage 189.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Rain Brake Support (RBS)
RBS may improve braking performance in wet
conditions. It will periodically apply a small amount
of brake pressure to remove any water buildup on
the front brake rotors. It functions when the
windshield wipers are in LO or HI speed. When RBS
is active, there is no notification to the driver and
no driver interaction is required.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full
braking during emergency braking situations. It
anticipates when an emergency braking situation
may occur by monitoring how fast the throttle is
released by the driver. The Electronic Brake
Control (EBC) system will prepare the brake system
for a panic stop.
Traction Control System (TCS)
The TCS monitors the amount of wheel spin of
each of the driven wheels. If wheel spin is
detected, the TCS may apply brake pressure to the
spinning wheel(s) and/or reduce vehicle power to
provide enhanced acceleration and stability. A
feature of the TCS, Brake Limited Differential (BLD)
functions similarly to a limited slip differential and
controls the wheel spin across a driven axle. If one
wheel on a driven axle is spinning faster than the
other, the system will apply the brake of the
spinning wheel. This will allow more vehicle torque
to be applied to the wheel that is not spinning. BLD
may remain enabled even if TCS and the Electronic
Stability Control (ESC) are in reduced modes.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA is
not a substitute for active driving involvement. It
is always the driver’s responsibility to be
attentive to distance to other vehicles, people,
and objects, and most importantly brake
operation to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle. Failure to
follow these warnings can result in a collision or
serious personal injury.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission in
PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.
6

21_RUP_OM_EN_USC_t.book Page 239

324IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inadver -
tent Electric Park Brake (EPB) engagement. The
Auto Park Brake feature is enabled or disabled
via the customer programmable features in the
Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the EPB is engaged, will need
a wheel dolly or jack to raise the rear wheels off
the ground when moving the vehicle onto a
flatbed. FCA US LLC recommends towing your vehicle with
all four wheels
OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle
must be towed with the front wheels OFF the
ground (using a towing dolly, or wheel lift
equipment with the front wheels raised).
NOTE:Ensure that the Electric Park Brake is released,
and remains released, while being towed.
Towing Condition
Wheels OFF The GroundFWD MODELSAWD MODELS
Flat Tow NONENOT ALLOWEDNOT ALLOWED
Wheel Lift Or Dolly Tow Front
ACCEPTABLE METHODNOT ALLOWED
Rear NOT ALLOWEDNOT ALLOWED
Flatbed ALLBEST METHODBEST METHOD
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

21_RUP_OM_EN_USC_t.book Page 324

IN CASE OF EMERGENCY325
(Continued)
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the vehicle.
NOTE:
Ensure that the towing service tow hooks are
properly seated and secured in the attachment
points.
This recovery tow feature should be used by a
trained professional only.
Use approved receptacle location to free the
disabled vehicle from its environment.

Front Recovery Points
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
CAUTION!
Recovery feature:
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Recovery load should:
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
CAUTION!
7

21_RUP_OM_EN_USC_t.book Page 325

326IN CASE OF EMERGENCY
NOTE:The Safehold feature will engage the Electric Park
Brake whenever the driver's door is opened (if the
ignition is ON, transmission is not in PARK, and
brake pedal is released). If you are towing this
vehicle with the ignition in the ON/RUN mode, you
must manually disable the Electric Park Brake
each time the driver's door is opened, by pressing
the brake pedal and then releasing the EPB.
If the key fob is unavailable or the vehicle's battery
is discharged, detailed instructions on shifting the
transmission out of PARK in order to move the
vehicle Úpage 321.
ALL WHEEL DRIVE (AWD) MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact. Detailed
information can be found on Ú page 272.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle. Detailed
information can be found on Úpage 274.
CAUTION!
Do not use sling-type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
Ensure that the Electric Park Brake is
released, and remains released, while being
towed.
CAUTION!
Towing this vehicle using any other method
can cause severe transmission and/or
transfer case damage.
Damage from improper towing is not covered
under the New Vehicle Limited Warranty.

21_RUP_OM_EN_USC_t.book Page 326

SERVICING AND MAINTENANCE367
TIRE TYPES
All Season Tires — If Equipped
All season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season tires.
All season tires can be identified by the M+S, M&S,
M/S or MS designation on the tire sidewall. Use all
season tires only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Summer Or Three Season Tires —
If Equipped
Summer tires provide traction in both wet and dry
conditions, and are not intended to be driven in
snow or on ice. If your vehicle is equipped with
Summer tires, be aware these tires are not
designed for Winter or cold driving conditions.
Install Winter tires on your vehicle when ambient
temperatures are less than 40°F (5°C) or if roads
are covered with ice or snow. For more
information, contact an authorized dealer. Summer tires do not contain the all season
designation or mountain/snowflake symbol on the
tire sidewall. Use Summer tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow
tires during the Winter. Snow tires can be identified
by a “mountain/snowflake” symbol on the tire
sidewall.
If you need snow tires, select tires
equivalent in size and type to the original
equipment tires. Use snow tires only in
sets of four; failure to do so may
adversely affect the safety and handling of your
vehicle. Snow tires generally have lower speed ratings than
what was originally equipped with your vehicle and
should not be operated at sustained speeds over
75 mph (120 km/h). For speeds above 75 mph
(120 km/h) refer to original equipment or an
authorized tire dealer for recommended safe
operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice,
skid and traction capability on wet or dry surfaces
may be poorer than that of non-studded tires.
Some states prohibit studded tires; therefore, local
laws should be checked before using these tire
types.SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire Ú
page 306.
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú page 183.
CAUTION!
Replacing original tires with tires of a different
size may result in false speedometer and
odometer readings.
WARNING!
Do not use Summer tires in snow/ice conditions.
You could lose vehicle control, resulting in
severe injury or death. Driving too fast for
conditions also creates the possibility of loss of
vehicle control.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic car
wash with a compact or limited use temporary
spare installed. Damage to the vehicle may
result.
8

21_RUP_OM_EN_USC_t.book Page 367

390 Corrosion Protection
...................................... 374Cruise Control................................................ 147Cruise Control (Speed Control)...................... 149Cruise Light......................................... 129, 130Customer Assistance..................................... 384Cybersecurity................................................. 188
D
Daytime Brightness, Interior Lights.................. 67Daytime Running Lights................................... 63Dealer Service............................................... 333Defroster, Windshield.................................... 292Delay (Intermittent) Wipers.............................. 68Diagnostic System, Onboard......................... 130Dimmer Switch Headlight..................................................... 63DipsticksOil (Engine)................................................ 332Disable Vehicle Towing.................................. 324DisposalAntifreeze (Engine Coolant)....................... 344Door Ajar.............................................. 124, 125Door Ajar Light..................................... 124, 125Driver’s Seat Back Tilt.............................. 32, 33DrivingThrough Flowing, Rising, Or ShallowStanding Water
..................................... 187DVD Player (Video Entertainment System).... 214
E
Electric Brake Control System....................... 235Anti-Lock Brake System............................ 234Traction Control System........................... 239Electric Parking Brake................................... 137Electric Remote Mirrors................................... 58Electronic Stability Control (ESC).................. 236Electronic Throttle Control Warning Light...... 124Emergency Braking....................................... 246Emergency, In Case OfHazard Warning Flasher........................... 295Jacking............................................ 298, 301Jump Starting........................................... 318Overheating.............................................. 321Towing...................................................... 324Emission Control System Maintenance........ 131Engine........................................................... 331Air Cleaner................................................ 334Block Heater............................................. 136Break-In Recommendations..................... 136Checking Oil Level.................................... 332Compartment........................................... 331Compartment Identification...................... 331Coolant (Antifreeze).................................. 382Cooling..................................................... 342Exhaust Gas Caution................................ 294Fails To Start............................................ 135Flooded, Starting...................................... 135
Fuel Requirements................................... 378Oil...........................................333, 381, 382Oil Filler Cap............................................. 331Oil Filter.................................................... 334Oil Selection..................................... 333, 381Oil Synthetic.............................................. 334Overheating.............................................. 321Starting..................................................... 132Enhanced Accident Response
Feature................................................ 272, 326Ethanol.......................................................... 379Exhaust Gas Cautions................................... 294Exhaust System................................... 294, 341Exterior Lighting..................................... 63, 355Exterior Lights...................... 63, 293, 354, 355
F
FiltersAir Cleaner
................................................ 334Air Conditioning................................. 82, 336Engine Oil........................................ 334, 382Engine Oil Disposal................................... 334FlashersHazard Warning........................................ 295Turn Signals..................... 63, 129, 293, 355Flash-To-Pass............................................ 63, 65Flat Tire Changing.......................298, 355, 367Flat Tire Stowage........................ 306, 355, 367

21_RUP_OM_EN_USC_t.book Page 390