2021 CHRYSLER PACIFICA HYBRID automatic transmission

144STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive
(AWD). The system is automatic with no driver
inputs or additional driving skills required. Under
normal driving conditions, the front wheels provide
most of the traction. If the front wheels begin to
lose traction, power is shifted automatically to the
rear wheels. The greater the front wheel traction
loss, the greater the power transfer to the rear
wheels.
Additionally, on dry pavement under heavy throttle
input (where one may have no wheel spin), torque
will be sent to the rear in a pre-emptive effort to
improve vehicle launch and performance
characteristics.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
CAUTION!
All wheels must have the same size and type
tires. Unequal tire sizes must not be used.
Unequal tire size may cause failure of the power
transfer unit.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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146STARTING AND OPERATING
HVAC is set to full defrost mode at a high blower
speed.
HVAC is set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temp is too high.
5 mph (8 km/h) threshold has not been
achieved from previous Autostop.
Steering angle is beyond threshold.
Vehicle at too high of an altitude.
Ambient temperature is beyond operating
range.
Stop/Start related system malfunction.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
TO START THE ENGINE WHILE IN
A
UTOSTOP
While in a forward gear, the engine will start when
the brake pedal is released or the throttle pedal is
pressed. The transmission will automatically
re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low. During this time a
message will display "Stop/Start Not Ready
Battery Charging".
Stop/Start OFF switch is pushed.
Stop/Start related system malfunction.
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM

Stop/Start OFF Button

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the autostop mode
will be disabled Ú page 123.
NOTE:The Stop/Start system will reset itself back to the
ON mode every time the ignition is turned OFF and
back ON.

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STARTING AND OPERATING151
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the READY
state, the instrument cluster displays “ACC Ready.”
When the system is off, the instrument cluster
display “Adaptive Cruise Control (ACC) Off.”
NOTE:You cannot engage ACC under the following condi -
tions:
When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at low
speeds
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster will read “ACC Ready.” To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button again.
At this time, the system will turn off and the
instrument cluster display will show “Adaptive
Cruise Control (ACC) Off.”
To Set A Desired Speed
When the vehicle reaches the speed desired, push
the SET
(+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
NOTE:Fixed Speed Cruise Control can be used ACC
enabled. To change between the different modes,
push the ACC on/off button which turns the ACC
and the Fixed Speed Cruise Control off. Pushing
the Fixed Speed Cruise Control on/off button will
result in turning on (changing to) Fixed Speed
Cruise Control mode. If ACC is set when the vehicle speed is
below
20 mph (32 km/h), the set speed will default to
20 mph (32 km/h).
NOTE:Fixed Speed Cruise Control cannot be set below
20 mph (32 km/h).
If either system is set when the vehicle speed is
above 20 mph (32 km/h), the set speed shall be
the current speed of the vehicle.
NOTE:
Keeping your foot on the accelerator pedal can
cause the vehicle to continue to accelerate
beyond the set speed. If this occurs, the
message “DRIVER OVERRIDE” will display in the
instrument cluster display.
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.
WARNING!
In the Fixed Speed Cruise Control mode, the
system will not react to vehicles ahead. In
addition, the proximity warning does not activate
and no alarm will sound even if you are too close
to the vehicle ahead since neither the presence
of the vehicle ahead nor the vehicle-to-vehicle
distance is detected. Be sure to maintain a safe
distance between your vehicle and the vehicle
ahead. Always be aware which mode is selected.
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STARTING AND OPERATING179
TRAILER HITCH CLASSIFICATION
The following chart provides the industry standard for the maximum trailer weight a given trailer hitch class can tow and should be used to assist you in selecting
the correct trailer hitch for your intended towing condition.
TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS)
The following chart provides the maximum trailer weight ratings towable for your given drivetrain.
NOTE:The trailer tongue weight must be considered as part of the combined weight of occupants and cargo, and should never exceed the weight referenced on
the Tire and Loading Information placard.
Trailer Hitch Classification Definitions
Class Max. Trailer Hitch Industry Standards
Class I - Light Duty 2,000 lb (907 kg)
Class II - Medium Duty 3,500 lb (1,587 kg)
Class III - Heavy Duty 6,000 lb (2,721 kg)
Class IV - Extra Heavy Duty 10,000 lb (4,535 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer Weight Ratings)” chart for the Maximum Gross Trailer Weight (GTW) towable for your given drivetrain.
All trailer hitches should be professionally installed on your vehicle.
Engine/Transmission Trailer Tow
Package GCWR
Frontal Area Maximum GTW Maximum Trailer TW
3.6L/Automatic Yes
8,600 lb (3,900 kg) 40 sq ft (3.72 sq m) 3,600 lb (1,632 kg) 360 lb (163 kg)
No 6,500 lb (2,948 kg) 40 sq ft (3.72 sq m) 1500 lb (680 kg) 149 lb (67 kg)
Refer to local laws for maximum trailer towing speeds.
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184STARTING AND OPERATING
The electrical connections are all complete to the
vehicle but you must mate the harness to a trailer
connector. Refer to the following illustrations.
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical connect)
into water.
Be sure to reconnect once clear from water
area.

Four-Pin Connector Seven-Pin Connector

TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission
Select the DRIVE range when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. For increased
engine braking on steep downhill grades, select
the LOW range.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
1 — Ground
2 — Park
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Battery
2 — Backup Lamps
3 — Right Stop/Turn
4 — Electric Brakes
5 — Ground
6 — Left Stop/Turn
7 — Running Lamps

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202MULTIMEDIA
Mirrors & Wipers
When the Mirrors & Wipers button is pressed on the touchscreen, the system displays the options related to the vehicle’s mirrors and wipers.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Tilt Side Mirrors In Reverse This setting will tilt the outside side-view mirrors when the ignition is in the
ON/RUN position and the transmission gear selector is in the REVERSE
position. The mirrors will move back to their previous position when the
transmission is shifted out of REVERSE. The available settings are “On”
and “Off”.
Auto Folding Side Mirrors This setting will automatically fold and unfold the side-view mirrors when the
vehicle is turned off, the doors are locked, or the key fob button is pushed.
The available options are “On” and “Off”.
Rain Sensing Auto Wipers This setting will turn the Rain Sensing Auto Wipers on or off.
Headlights With Wipers This setting will turn the headlights on when the wipers are activated.

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SAFETY273

Your vehicle may also be designed to perform any of
these other functions in response to the Enhanced
Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump

NOTE:
After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the
engine compartment and on the ground near the
engine compartment and fuel tank before resetting
the system and starting the engine. If there are no
fuel leaks or damage to the vehicle electrical devices
(e.g. headlights) after an accident, reset the system
by following the procedure described below. If you
have any doubt, contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
If applicable, refer to the “Hybrid Supplement”
for additional information.
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition START or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must
be towed to an authorized dealer to be inspected
and to have the Enhanced Accident Response
System reset.
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318IN CASE OF EMERGENCY

Remove The Bottle

NOTE:
For sealant bottle installation, follow these
steps reverse order.
Replacement sealant bottles are available at
authorized service centers.
JUMP STARTING
If your vehicle has a discharged battery it can be
jump started using a set of jumper cables and a
battery in another vehicle or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly so please follow the
procedures in this section carefully.
NOTE:When using a portable battery booster pack follow
the manufacturer’s operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located on the left
side of the engine compartment.
Battery Location

NOTE:The positive battery post may be covered with a
protective cap. Lift up on the cap to gain access to
the positive battery post. Do not jump off fuses.
Only jump directly off positive post which has a
positive (+) symbol on or around the post.

Jump Starting Post Locations

See below steps to prepare for jump starting:

1. Apply the parking brake, shift the automatic transmission into PARK (P) and place the
ignition to OFF.

2. Turn off the heater, radio, and all electrical accessories.WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.

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