2021 CHRYSLER PACIFICA HYBRID engine

CUSTOMER ASSISTANCE385
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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CUSTOMER ASSISTANCE387
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles. To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC Rules
and with Innovation, Science and Economic
Development Canada license-exempt RSS
standard(s). Operation is subject to the following
two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouillage,
et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
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388
INDEX
A
About Your Brakes......................................... 377Adaptive Cruise Control (ACC)
(Cruise Control).................................... 147, 149Adding Engine Coolant (Antifreeze)............... 343Additives, Fuel............................................... 380AdjustDown........................................................... 47Forward....................................................... 47Rearward..................................................... 47Up................................................................ 47Air Bag........................................................... 262Air Bag Operation...................................... 264Air Bag Warning Light...................... 261, 264Driver Knee Air Bag................................... 269Enhanced Accident Response......... 272, 326Event Data Recorder (EDR)....................... 326Front Air Bag............................................. 264If Deployment Occurs................................ 272Knee Impact Bolsters................................ 269Maintaining Your Air Bag System.............. 274Maintenance............................................. 274Redundant Air Bag Warning Light.............262Side Air Bags............................................. 269Transporting Pets...................................... 292Air Bag Light............................... 123, 261, 292
Air Cleaner, Engine
(Engine Air Cleaner Filter)............................. 334Air Conditioner Maintenance........................ 335Air Conditioner Refrigerant.................. 335, 336Air Conditioner System................................. 335Air Conditioning Filter..............................82, 336Air Conditioning, Operating Tips....................... 82Air Filter........................................................ 334Air PressureTires......................................................... 363AlarmArm The System.......................................... 22Disarm The System..................................... 22Security Alarm.......................................... 126All Wheel DriveTowing...................................................... 326All Wheel Drive (AWD)................................... 144Alterations/ModificationsVehicle......................................................... 10Antifreeze (Engine Coolant)................. 342, 381Disposal................................................... 344Anti-Lock Brake System (ABS)...................... 234Anti-Lock Warning Light................................ 126Ashtray............................................................. 92Assist, Hill Start............................................. 238Audio Jack........................................................ 87
Audio Systems (Radio).................................. 188Auto Up Power Windows..................................94Automatic Dimming Mirror...............................57Automatic Headlights.......................................65Automatic Temperature Control (ATC)..............81Automatic Transaxle..................................... 139Automatic Transmission................................ 141Adding Fluid..................................... 346, 383Fluid And Filter Change............................. 346Fluid Change............................................. 346Fluid Level Check............................. 345, 346Fluid Type........................................ 346, 383Special Additives...................................... 345AutoPark....................................................... 133AUX Cord..........................................................87Auxiliary Electrical Outlet (Power Outlet)..........89AWDTowing...................................................... 326Axle Lubrication............................................ 383
B
Back-Up Camera........................................... 171Battery................................................. 123, 332Charging System Light.............................. 123Jump Starting........................................... 318Keyless Key Fob Replacement....................15

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389
Battery Saver Feature
...................................... 66Belts, Seat..................................................... 292Blind Spot Monitoring.................................... 240Body Mechanism Lubrication........................ 337B-Pillar Location............................................. 360Brake Assist System...................................... 235Brake Control System, Electronic.................. 235Brake Fluid.................................................... 383Brake System...................................... 344, 377Anti-Lock (ABS).......................................... 377Fluid Check..................................... 345, 383Master Cylinder......................................... 345Parking...................................................... 137Warning Light............................................ 123Brake/Transmission Interlock....................... 141Brightness, Interior Lights................................ 67Bulb Replacement............................... 354, 355Bulbs, Light................................. 293, 354, 355
C
Camera.......................................................... 171Camera, Rear...................................... 171, 172Capacities, Fluid............................................ 381Caps, Filler Fuel........................................................... 175Oil (Engine)................................................ 331Radiator (Coolant Pressure)...................... 343Car Washes................................................... 374Carbon Monoxide Warning............................ 294
CargoVehicle Loading........................................ 101Cargo Area Cover.......................................... 101Cargo CompartmentLuggage Carrier........................................ 106Cargo Load Floor........................................... 101Cargo Tie-Downs........................................... 101Cellular Phone.............................................. 233Certification Label......................................... 176Chains, Tire................................................... 370Change Oil Indicator..................................... 114Changing A Flat Tire...................................... 298Chart, Tire Sizing........................................... 357Check Engine Light
(Malfunction Indicator Light)......................... 131Checking Your Vehicle For Safety................. 291Checks, Safety.............................................. 291Child Restraint.............................................. 275Child RestraintsBooster Seats........................................... 278Center Seat LATCH................................... 284Child Seat Installation..................... 286, 288How To Stow An unused ALR Seat Belt.... 285Infant And Child Restraints....................... 276Lower Anchors And Tethers ForChildren................................................ 279Older Children And Child Restraints......... 277
Seating Positions...................................... 279Using The Top Tether Anchorage.............. 289Cigar Lighter.....................................................92Clean Air Gasoline......................................... 378CleaningWheels...................................................... 369Climate Control................................................70Automatic....................................................70Manual........................................................76Rear......................................................74, 80Coat Hook........................................................87Cold Weather Operation................................ 135Compact Spare Tire...................................... 368Computer, Trip/Travel................................... 122Contract, Service........................................... 385Cooling Pressure Cap (Radiator Cap)............ 343Cooling System............................................. 342Adding Coolant (Antifreeze)...................... 343Coolant Level............................................ 344Cooling Capacity....................................... 381Disposal Of Used Coolant......................... 344Drain, Flush, And Refill............................. 342Inspection........................................ 342, 344Points To Remember................................ 344Pressure Cap............................................ 343Radiator Cap............................................. 343Selection Of Coolant (Antifreeze)......................... 342, 381, 38211

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390 Corrosion Protection
...................................... 374Cruise Control................................................ 147Cruise Control (Speed Control)...................... 149Cruise Light......................................... 129, 130Customer Assistance..................................... 384Cybersecurity................................................. 188
D
Daytime Brightness, Interior Lights.................. 67Daytime Running Lights................................... 63Dealer Service............................................... 333Defroster, Windshield.................................... 292Delay (Intermittent) Wipers.............................. 68Diagnostic System, Onboard......................... 130Dimmer Switch Headlight..................................................... 63DipsticksOil (Engine)................................................ 332Disable Vehicle Towing.................................. 324DisposalAntifreeze (Engine Coolant)....................... 344Door Ajar.............................................. 124, 125Door Ajar Light..................................... 124, 125Driver’s Seat Back Tilt.............................. 32, 33DrivingThrough Flowing, Rising, Or ShallowStanding Water
..................................... 187DVD Player (Video Entertainment System).... 214
E
Electric Brake Control System....................... 235Anti-Lock Brake System............................ 234Traction Control System........................... 239Electric Parking Brake................................... 137Electric Remote Mirrors................................... 58Electronic Stability Control (ESC).................. 236Electronic Throttle Control Warning Light...... 124Emergency Braking....................................... 246Emergency, In Case OfHazard Warning Flasher........................... 295Jacking............................................ 298, 301Jump Starting........................................... 318Overheating.............................................. 321Towing...................................................... 324Emission Control System Maintenance........ 131Engine........................................................... 331Air Cleaner................................................ 334Block Heater............................................. 136Break-In Recommendations..................... 136Checking Oil Level.................................... 332Compartment........................................... 331Compartment Identification...................... 331Coolant (Antifreeze).................................. 382Cooling..................................................... 342Exhaust Gas Caution................................ 294Fails To Start............................................ 135Flooded, Starting...................................... 135
Fuel Requirements................................... 378Oil...........................................333, 381, 382Oil Filler Cap............................................. 331Oil Filter.................................................... 334Oil Selection..................................... 333, 381Oil Synthetic.............................................. 334Overheating.............................................. 321Starting..................................................... 132Enhanced Accident Response
Feature................................................ 272, 326Ethanol.......................................................... 379Exhaust Gas Cautions................................... 294Exhaust System................................... 294, 341Exterior Lighting..................................... 63, 355Exterior Lights...................... 63, 293, 354, 355
F
FiltersAir Cleaner
................................................ 334Air Conditioning................................. 82, 336Engine Oil........................................ 334, 382Engine Oil Disposal................................... 334FlashersHazard Warning........................................ 295Turn Signals..................... 63, 129, 293, 355Flash-To-Pass............................................ 63, 65Flat Tire Changing.......................298, 355, 367Flat Tire Stowage........................ 306, 355, 367

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391
Flooded Engine Starting
................................ 135Fluid Capacities............................................. 381Fluid Leaks.................................................... 293Fluid Level Checks Brake........................................................ 345Engine Oil.................................................. 332Fluid, Brake................................................... 383Fog Lights................................................. 63, 66Fold In Floor (Stow ‘n Go) Seating.................... 42Fold-Flat Seats................................................. 32Forward Collision Warning............................. 244Freeing A Stuck Vehicle................................. 323Front Position Light........................................ 355Fuel............................................................... 378Additives................................................... 380Clean Air.................................................... 378Ethanol...................................................... 379Filler Cap (Gas Cap)................................... 175Gasoline.................................................... 378Materials Added........................................ 380Methanol................................................... 379Octane Rating................................. 378, 382Requirements........................................... 378Specifications............................................ 382Tank Capacity............................................ 381Fuses............................................................. 346
G
Garage Door Opener (HomeLink)..................... 60Gas Cap (Fuel Filler Cap).............................. 175Gasoline, (Fuel)............................................. 378Gasoline, Clean Air........................................ 378Gasoline, Reformulated................................ 378Gear Ranges................................................. 141Glass Cleaning.............................................. 376Gross Axle Weight Rating.............................. 178Gross Vehicle Weight Rating......................... 177GVWR............................................................ 176
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
....................... 187Hazard Warning Flashers.............................. 295Head Restraints............................................... 52Headlights....................................................... 63Cleaning................................................... 374High Beam/Low Beam Select Switch.......... 63Lights On Reminder.............................. 63, 65Passing................................................. 63, 65Switch.......................................................... 63Time Delay................................................... 63Washers...................................................... 65Heated Mirrors.......................................... 57, 60Heated Seats................................................... 51
Heater, Engine Block..................................... 136Hill Start Assist.............................................. 238HitchesTrailer Towing........................................... 179HomeLink (Garage Door Opener).....................60Hood Prop........................................................97Hood Release...................................................97Hook, Coat.......................................................87
I
Ignition.............................................................17Switch..........................................................17Indicator LightsBlue.......................................................... 130Green........................................................ 129White........................................................ 130Yellow....................................................... 129Inside Rearview Mirror........................... 57, 295Instrument Cluster............................... 110, 112Display...................................................... 112Display Controls........................................ 113Menu Items.............................................. 116Instrument Cluster DisplayAudio........................................................ 117Driver Assist.............................................. 116Fuel Economy........................................... 117Messages................................................. 11711

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392 Screen Setup
............................................ 117Speedometer............................................ 116Stop Start.................................................. 117Trip............................................................ 117Vehicle Info............................................... 116Instrument Panel Lens Cleaning.................... 376Interior And Instrument Lights......................... 66Interior Appearance Care............................... 375Interior Lights.................................................. 66Intermittent Wipers (Delay Wipers).................. 68InverterPower.......................................................... 91
J
Jack Location................................................. 299Jack Operation............................................... 298Jump Starting................................................ 318
K
Key Fob........................................................... 14Arm The System.......................................... 22Disarm The Alarm........................................ 22Programming Additional Key Fobs.............. 16Key Fob Battery Service
(Remote Keyless Entry)................................... 15Key Fob Programming
(Remote Keyless Entry)................................... 16
Keyless Enter 'n Go™....................................... 24Passive Entry............................................... 24Keys................................................................. 14Keysense...................................................... 115
L
Lane Change And Turn Signals........................ 63Lane Change Assist.................................. 63, 66LaneSense.................................................... 168Lap/Shoulder Belts....................................... 252Latches......................................................... 293Hood............................................................ 97Lead Free Gasoline....................................... 378Leaks, Fluid.................................................. 293Life Of Tires................................................... 366Liftgate............................................................ 98Power.......................................................... 98Light Bulbs........................................... 293, 355LighterCigar............................................................ 92Lights............................................................ 293Air Bag.................................... 123, 261, 292Anti Lock Brake System............................ 126Automatic Emergency Braking OFF.......... 129Battery Saver............................................... 66Brake Assist Warning............................... 238Brake Warning.......................................... 123
Bulb Replacement........................... 354, 355Cruise.............................................. 129, 130Daytime Running.........................................63Dimmer Switch, Headlight...........................63Electric Power Steering Fault.................... 124Electronic Park Brake............................... 126Electronic Stability Control Active............. 126Electronic Throttle Control........................ 124Engine Coolant Temperature.................... 125Exterior............................................ 293, 355Fog..................................................... 66, 129Headlights............................................ 63, 65High Beam................................................ 130High Beam/Low Beam Select......................63Hood Open................................................ 125Instrument Cluster.......................................63Intensity Control..........................................67Interior.........................................................66KeySense.................................................. 129LaneSense.............................. 127, 129, 130Liftgate Open............................................ 125Lights On Reminder..............................63, 65Low Fuel................................................... 126Low Washer Fluid..................................... 127Malfunction Indicator (Check Engine)....... 127Oil Pressure.............................................. 125Oil Temperature........................................ 125

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393
Parade Mode (Daytime Brightness)
............. 67Park........................................................... 129Passing................................................. 63, 65Reading....................................................... 66Seat Belt Reminder................................... 125Security Alarm........................................... 126Service...................................................... 354Service Automatic Emergency Braking...... 127Service AWD.............................................. 127Service LaneSense.................................... 127Service Stop Start System......................... 127Side Marker............................................... 355SmartBeams............................................... 64Stop Start Active........................................ 129Tire Pressure Monitoring (TPMS)............... 128Traction Control......................................... 238Turn Signals.................... 63, 129, 293, 355Load Floor, Cargo.......................................... 101Load Shed Battery Saver Mode..................... 121Load Shed Battery Saver On.......................... 121Load Shed Electrical Load Reduction............ 121Load Shed Intelligent Battery Sensor............ 121Loading Vehicle................................... 101, 176Tires.......................................................... 360Low Tire Pressure System............................. 247Lubrication, Body........................................... 337Lug Nuts........................................................ 377Luggage Carrier............................................. 106
M
Maintenance.................................................... 96Maintenance Free Battery............................ 332Maintenance Schedule................................. 327Malfunction Indicator Light
(Check Engine)..................................... 127, 131Manual Park Release............................................ 321Service..................................................... 387Map/Reading Lights........................................ 66Marker Lights, Side....................................... 355Media Hub....................................................... 87Memory Feature (Memory Seats).................... 32Memory Seat..................................... 31, 32, 58Memory Seats And Radio................................. 32Methanol...................................................... 379Mini-Trip Computer....................................... 122Mirrors............................................................. 57Automatic Dimming..................................... 57Electric Remote........................................... 58Exterior Folding............................................ 60Heated.................................................. 57, 60Memory....................................................... 31Outside................................................. 57, 58Rearview.............................................57, 295Vanity.......................................................... 57Modifications/AlterationsVehicle......................................................... 10
Monitor, Tire Pressure System...................... 247Mopar Parts.................................................. 386MP3 Control.....................................................87Multi-Function Control Lever............................63
N
New Vehicle Break-In Period......................... 136
O
Occupant Restraints..................................... 250Octane Rating, Gasoline (Fuel)............. 378, 382Oil Change Indicator...................................... 114Reset........................................................ 114Oil Filter, Change........................................... 334Oil Filter, Selection........................................ 334Oil Pressure Light.......................................... 125Oil, Engine............................................ 333, 382Capacity.................................................... 381Checking................................................... 332Dipstick..................................................... 332Disposal.................................................... 334Filter................................................ 334, 382Filter Disposal........................................... 334Identification Logo.................................... 333Materials Added To................................... 334Pressure Warning Light............................. 125Recommendation............................ 333, 381Synthetic................................................... 334Viscosity.................................................... 381
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