2021 CHRYSLER PACIFICA HYBRID service

334SERVICING AND MAINTENANCE
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals for
oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against
the addition of any additives (other than leak
detection dyes) to the engine oil. Engine oil is an
engineered product and its performance may be
impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil
Filters
Care should be taken in disposing of used engine
oil and oil filters from your vehicle. Used oil and oil
filters, indiscriminately discarded, can present a
problem to the environment. Contact an authorized dealer, service station or
governmental agency for advice on how and where
used oil and oil filters can be safely discarded in
your area.
ENGINE OIL FILTER
The engine oil filter should be replaced with a new
filter at every engine oil change.
Engine Oil Filter Selection
A full-flow type disposable oil filter should be used
for replacement. The quality of replacement filters
varies considerably. Only high quality Mopar®
certified filters should be used.
ENGINE AIR CLEANER FILTER
For the proper maintenance intervals
Úpage 328. Engine Air Cleaner Filter Selection
The quality of replacement filters varies
considerably. Only high quality Mopar® certified
filters should be used.
ACCESSORY DRIVE BELT INSPECTION
CAUTION!
Do not use chemical flushes in your engine oil as
the chemicals can damage your engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in the
case of engine backfire. Do not remove the air
induction system (air cleaner, hoses, etc.) unless
such removal is necessary for repair or
maintenance. Make sure that no one is near the
engine compartment before starting the vehicle
with the air induction system (air cleaner, hoses,
etc.) removed. Failure to do so can result in
serious personal injury.
WARNING!
Do not attempt to inspect an accessory drive
belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could be
injured by the moving fan blades.
You can be badly injured working on or around
a motor vehicle. Only do service work for which
you have the knowledge and the proper equip
-
ment. If you have any doubt about your ability
to perform a service job, take your vehicle to a
competent mechanic.

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SERVICING AND MAINTENANCE335
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of a belt
from rib to rib, are considered normal. These are
not a reason to replace belt. However, cracks
running along a rib (not across) are not normal. Any
belt with cracks running along a rib must be
replaced. Also, have the belt replaced if it has
excessive wear, frayed cords, or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has separated
from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between two
ribs)
Belt slips
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken
NOTE:Identify and correct problem before new belt is
installed
Noise (objectionable squeal, squeak, or rumble
is heard or felt while drive belt is in operation).
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools; we recommend having your
vehicle serviced at an authorized dealer.
AIR CONDITIONER MAINTENANCE
For best possible performance, your air conditioner
should be checked and serviced by an authorized
dealer at the start of each warm season. This
service should include cleaning of the condenser
fins and a performance test. Drive belt tension
should also be checked at this time.
WARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for your
air conditioning system. Some unapproved
refrigerants are flammable and can explode,
injuring you. Other unapproved refrigerants or
lubricants can cause the system to fail,
requiring costly repairs. Refer to Warranty
Information located online, for further
warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring lines
to be disconnected should be done by an
experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components. Such
damage is not covered by the New Vehicle
Limited Warranty.8

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336SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling —
R–1234yf
R–1234yf Air Conditioning Refrigerant is a
Hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. It is recommended that
air conditioning service be performed by an
authorized dealer using recovery and recycling
equipment.
NOTE:Use only manufacturer approved A/C system PAG
compressor oil, and refrigerants.
Cabin Air Filter
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Remove all contents from the glove
compartment.

Glove Compartment

2. Open the glove compartment door partially, leaving extra slack on the glove compartment
tension tether. Detach the glove compartment
tension tether by sliding the black tension
tether clip down, and popping it out of the slot
on the side of the glove compartment door. 3. There are glove compartment travel stops on
either side of the glove compartment door. To
release them, push inward on each travel stop,
and pull the glove compartment door down
until the travel stops pass clear of their
hooking points.
4. Open the glove compartment door as far as possible to gain access to the cabin air filter
compartment cover.

Cabin Air Filter Compartment Cover

WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in the
ACC or ON/RUN mode. With the cabin air filter
removed and the blower operating, the blower
can contact hands and may propel dirt and
debris into your eyes, resulting in personal injury.1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether Clip
1 — Compartment Cover
2 — Compartment Snap

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SERVICING AND MAINTENANCE337
5. Pry up the lid of each individual compartment snap, and detach it from the rest of the snap.
There is a small space on the side of each
snap to use for separating the lid from the
snap. Once detached, remove the rest of the
snap completely from the compartment cover.
6. After removing the snaps, lift up the compartment cover to gain access to the fresh
air inlet.

Fresh Air Inlet
7. Remove the filter cover by prying back each of
the retaining tabs from their hooking points,
and then pulling the filter cover out to expose
the cabin air filter. Remove the air filter by
pulling it straight out of the housing.
8. Install the new air filter with the arrow on the filter pointing toward the floor.
9. Once the filter is replaced, reinstall the filter cover, making sure the retaining tabs are fully
secured into their housings.
10. Close the cabin air filter compartment cover, and reinsert the snaps into their slots. Push
the snap lids until fully attached.
11. Push the glove compartment door to the near closed position to reengage the glove
compartment travel stops. Finally, pull the
glove compartment tension tether clip down
and slide it back into the slot on the side of the
glove compartment door.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points and
rollers, liftgate, tailgate, decklid, sliding doors and
hood hinges, should be lubricated periodically. Use
a lithium-based grease, such as Mopar® Spray
White Lube to ensure quiet, easy operation and to
protect against rust and wear. Prior to the
application of any lubricant, the parts concerned
should be wiped clean to remove dust and grit;
after lubricating, excess oil and grease should be
removed. Particular attention should also be given
to hood latching components to ensure proper
function. When performing other underhood
services, the hood latch release mechanism, and
safety catch should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and Spring.
Apply a small amount of a high quality lubricant,
such as Mopar® Lock Cylinder Lubricant directly
into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth
and a mild nonabrasive cleaner. This will remove
accumulations of salt or road film.
1 — Filter Cover
2 — Retaining Tabs
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter.
Failure to properly install the filter will result in
the need to replace it more often.
8

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SERVICING AND MAINTENANCE341
(Continued)
EXHAUST SYSTEM
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.
If you notice a change in the sound of the exhaust
system; or if the exhaust fumes can be detected
inside the vehicle; or when the underside or rear of
the vehicle is damaged; have an authorized
technician inspect the complete exhaust system
and adjacent body areas for broken, damaged,
deteriorated, or mispositioned parts. Open seams
or loose connections could permit exhaust fumes
to seep into the passenger compartment. In
addition, have the exhaust system inspected each
time the vehicle is raised for lubrication or oil
change. Replace as required. Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly
malfunctioning engine operation, a scorching odor
may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn off
the engine and allow it to cool. Service, including a
tune-up to the manufacturer specifications, should
be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis
-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.
WARNING!
Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you uncon -
scious and can eventually poison you
Ú page 291.
A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those items can come
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything that
can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.
Damage to the catalytic converter can result if
your vehicle is not kept in proper operating
condition. In the event of engine malfunction,
particularly involving engine misfire or other
apparent loss of performance, have your
vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction
could cause the converter to overheat,
resulting in possible damage to the converter
and vehicle.
WARNING!
8

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344SERVICING AND MAINTENANCE
Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze) is
a regulated substance requiring proper disposal.
Check with your local authorities to determine the
disposal rules for your community. To prevent
ingestion by animals or children, do not store
ethylene glycol-based coolant in open containers
or allow it to remain in puddles on the ground. If
ingested by a child or pet, seek emergency
assistance immediately. Clean up any ground spills
immediately.
Coolant Level
The coolant expansion bottle provides a quick
visual method for determining that the coolant
level is adequate. With the engine off and cold, the
level of the coolant (antifreeze) in the bottle should
be between the “MAX” and “MIN” lines marked on
the bottle.
As long as the engine operating temperature is
satisfactory, the coolant bottle need only be
checked once a month.
When additional coolant is needed to maintain the
proper level, it should be added to the coolant
bottle. Do not overfill.
See an authorized dealer for service.
Cooling System Notes
NOTE:When the vehicle is stopped after a few miles/kilo -
meters of operation, you may observe vapor
coming from the front of the engine compartment.
This is normally a result of moisture from rain,
snow, or high humidity accumulating on the
radiator and being vaporized when the thermostat
opens, allowing hot engine coolant (antifreeze) to
enter the radiator.
If an examination of your engine compartment
shows no evidence of radiator or hose leaks, the
vehicle may be safely driven. The vapor will soon
dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant needs to be added, the contents of the
coolant expansion bottle must also be protected
against freezing.
If frequent engine coolant additions are
required, the cooling system should be pressure
tested for leaks.
Maintain engine coolant concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corro -
sion protection of your engine which contains
aluminum components.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning, keep
the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever neces -
sary, install ONLY the correct type thermostat.
Other designs may result in unsatisfactory
engine cooling performance, poor gas mileage,
and increased emissions.
BRAKE SYSTEM
In order to ensure brake system performance, all
brake system components should be inspected
periodically. For the proper maintenance intervals
Ú page 328.
WARNING!
Riding the brakes can lead to brake failure and
possibly a collision. Driving with your foot resting
or riding on the brake pedal can result in
abnormally high brake temperatures, excessive
lining wear, and possible brake damage. You
would not have your full braking capacity in an
emergency.

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SERVICING AND MAINTENANCE345
(Continued)
Brake Master Cylinder
The fluid in the master cylinder should be checked
when performing under hood services or
immediately if the “Brake Warning Light” is
illuminated.
Be sure to clean the top of the master cylinder area
before removing the cap. If necessary, add fluid to
bring the fluid level up to the requirements
described on the brake fluid reservoir. With disc
brakes, fluid level can be expected to fall as the
brake pads wear. Brake fluid level should be
checked when pads are replaced. However, low
fluid level may be caused by a leak and a checkup
may be needed.
Use only manufacturer recommended brake fluid
Ú page 383.
AUTOMATIC TRANSMISSION
Special Additives
The manufacturer strongly recommends against
using any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an
engineered product and its performance may be
impaired by supplemental additives. Therefore, do
not add any fluid additives to the transmission.
Avoid using transmission sealers as they may
adversely affect seals.
WARNING!
Use only manufacturer recommended brake
fluid Ú page 383. Using the wrong type of
brake fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory installed
hydraulic master cylinder reservoir.
To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that
has been in a tightly closed container. Keep
the master cylinder reservoir cap secured at
all times. Brake fluid in a open container
absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil
unexpectedly during hard or prolonged
braking, resulting in sudden brake failure. This
could result in a collision.
Overfilling the brake fluid reservoir can result
in spilling brake fluid on hot engine parts,
causing the brake fluid to catch fire. Brake
fluid can also damage painted and vinyl
surfaces, care should be taken to avoid its
contact with these surfaces.
Do not allow petroleum-based fluid to contam -
inate the brake fluid. Brake seal components
could be damaged, causing partial or
complete brake failure. This could result in a
collision.
WARNING!
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.
8

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346SERVICING AND MAINTENANCE
Fluid Level Check
The fluid level is preset at the factory and does not
require adjustment under normal operating
conditions. Routine fluid level checks are not
required; therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service tools.
If you notice fluid leakage or transmission
malfunction, visit an authorized dealer
immediately to have the transmission fluid level
checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage.
Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not required.
However, change the fluid and filter if the fluid
becomes contaminated (with water, etc.), or if the
transmission is disassembled for any reason.
Selection Of Lubricant
It is important to use the proper transmission fluid
to ensure optimum transmission performance and
life. Use only the manufacturer specified
transmission fluid Úpage 383. It is important to
maintain the transmission fluid at the correct level
using the recommended fluid.
NOTE:No chemical flushes should be used in any trans -
mission; only the approved lubricant should be
used.
FUSES
General Information
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An authorized
dealer has the proper tools to adjust the fluid
level accurately.
CAUTION!
Using a transmission fluid other than the
manufacturer recommended fluid may cause
deterioration in transmission shift quality and/or
torque converter shudder Ú page 383.
WARNING!
When replacing a blown fuse, always use an
appropriate replacement fuse with the same
amp rating as the original fuse. Never replace
a fuse with another fuse of higher amp rating.
Never replace a blown fuse with metal wires or
any other material. Do not place a fuse inside
a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious
personal injury, fire and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety systems
(air bag system, braking system), power unit
systems (engine system, transmission
system) or steering system blows, contact an
authorized dealer.

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