2021 CHEVROLET TRAX Owner's Manual

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
112 Infotainment System
Supported Apple Devices
To view supported devices, see
my.chevrolet.com/learn.
Storing and Recalling Media Favorites
To store media favorites, touch Browse to
display a list of media types.
Select from one of the following Browse
options to save a favorite:
Playlists :Touch
Hnext to any playlist to
store the playlist as a favorite. Touch a
screen icon in the favorite area to recall a
favorite playlist. The first song in the
playlist begins to play.
Artists : Touch
Hnext to any artist to
store the artist as a favorite. Touch a screen
icon in the favorite area to recall a favorite
artist. The first song in the artist list begins
to play.
Songs : Touch
Hnext to any song to store
the song as a favorite. Touch a screen icon
in the favorite area to recall a favorite song.
Albums : Touch
Hnext to any album to
store the album as a favorite. Touch a
screen icon in the favorite area to recall a
favorite album. The first song in the album
list begins to play. Genres :
Touch
Hnext to any genre to
store the genre as a favorite. Touch a screen
icon in the favorite area to recall a favorite
genre. The first song of the genre begins
to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a screen icon in the favorite
area to recall a favorite audiobook. The first
chapter in the audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Auxiliary Jack
This vehicle has an auxiliary input jack in
the center stack. Possible auxiliary audio
sources include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do not
plug headphones into the auxiliary input
jack. Set up an auxiliary device while the
vehicle is parked. Connect a 3.5 mm (1/8 in) cable from the
auxiliary device to the auxiliary input jack.
When a device is connected, the system can
play audio from the device over the vehicle
speakers.
If an auxiliary device has already been
connected, but a different source is currently
active, touch More and select AUX to make
the source active.
Shuffle and Browse are not available in the
AUX source menu.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See
“Pairing”under
Bluetooth (Overview) 0114 or
Bluetooth (Pairing and Using the Phone)
0 115.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device. If Bluetooth is
selected and no volume is present, check the
volume setting on both your phone/device
and the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the screen or touch More and
select the Bluetooth device.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Infotainment System 113
To play music via Bluetooth:1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, and touch Bluetooth.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0107.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When selecting Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the phone to
begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the screen. Press
play on the device or touch
pon the
screen to begin playback. Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some phones support sending Bluetooth
music information to display on the radio.
When the radio receives this information, it
will check to see if any is available and
display it. For more information about
supported Bluetooth features, see
my.chevrolet.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G
LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. All OnStar functions that
can be performed with the buttons can be
done using the app. To open the app, select
the OnStar icon on the Home Page. Features
vary by region and model. Features are
subject to change. For more information on
this feature, see my.chevrolet.com/learn.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Select a service to
open its display. Touch Wi-Fi to launch the
connections manager.
Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as
——. The
#will be active even if
there is no active account.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
114 Infotainment System
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888- 4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous display.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,
if equipped. Touch Turn-by-Turn Directions
from the main page of the OnStar app and
follow the display prompts. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. Touch OK to go back to the
previous menu. An ABS and Guidance or
Navigation Add-On Plan is required. See
www.onstar.com for a coverage map.
Services vary by model. Map coverage is
available in the United States, Puerto Rico,
and Canada.
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed. For more information, see www.onstar.com.Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many cell phones, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the cell phone’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
cell phone. Organize the phone book and
contact lists clearly and delete duplicate
or rarely used entries. If possible,
program speed dial or other shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair cell phone(s) to the vehicle. The
system may not work with all cell
phones. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the system. The system can be used while the
ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support all
functions and not all phones work with the
Bluetooth system. See
www.my.chevrolet.com for more information
about compatible phones.
Controls
Use the buttons on the infotainment system
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
See
Steering Wheel Controls 0105.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Overview0103.
PHONE : Touch the PHONE icon on the
Home Page to enter the phone main menu.
Audio System
When using the Bluetooth phone system,
sound comes through the vehicle's front
audio system speakers and overrides the
audio system. The volume level while on a
phone call can be adjusted by pressing the

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Infotainment System 115
steering wheel controls or touching the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using the
Phone)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no phone set
to First to Connect, it will link to the
device which was used last. To link to a
different paired phone, see“Linking to a
Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before pairing is
started.
2. Touch the PHONE icon on the Home Page or the phone shortcut on the
applications tray at the bottom of the
screen.
3. Touch Phone at the top of the infotainment display. There may also be
an Add option in the middle of the
Phone screen. Touching this Add Phone
option will shortcut to the Phone
List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your phone’s
Bluetooth Settings list. 6. Follow the instructions on the cell phone
to confirm the six-digit code shown on
the infotainment display and touch Pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show under
Connected.
8. If the vehicle does not appear on your phone, there are a few ways to start the
pairing process over:
.Turn the phone off and then back on.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Reset the phone, but this step should
be done as a last effort.
9. If the phone prompts to accept connection or allow phone book
download, select Always Accept and
Allow. The phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional phones.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
116 Infotainment System
First to Connect Paired Phones
If multiple paired cell phones are within the
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired phone as the
First to Connect phone, make sure the
phone is turned on, then touch Settings,
then System, and then touch Phones.
Phones will display all paired and all
connected phones, and media player devices.
Phones can be added and removed,
connected and disconnected. To set a phone
as First to Connect, touch
4to the right of
the phone to open the phone’s settings
menu. Select the First to Connect option, to
enable the setting for that device.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching
4to the right of the
paired cell phone name to open the phone
settings menu. If a cell phone is enabled as
a Secondary Phone, it can connect
simultaneously alongside another Bluetooth
mobile device. In doing so, the Secondary
Phone will be labeled as Incoming Calls. This
means the device can only receive calls. The
Address Book of a Secondary Phone will not
be available and hands-free outgoing calls
cannot be placed using this cell phone. If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones
1. Touch PHONE on the Home Page or the phone shortcut on the applications tray
at the bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch PHONE on the Home Page.
2. Touch Phones.
3. Touch
4next to the connected cell phone
or mobile device to display the cell
phone’s or mobile device’s information
display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch PHONE on the Home Page or the phone shortcut on the applications tray
at the bottom of the display.
2. Touch Phones.
3. Touch
4next to the connected cell phone
to display the cell phone’s or mobile
device’s information display. 4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch PHONE on the Home Page or the phone shortcut on the applications tray
at the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list. See “First
to Connect Paired Phones” previously in
this section for more information about
setting the device as the First to Connect
or as a Secondary Phone.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset display option to switch to
the handset mode.
The mute icon will not be available nor
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset display icon to switch
to the hands-free mode.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
2021 - CRC - 8/21/20
Infotainment System 117
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:1. Touch Phone on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Select the name to call.
4. Select the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#to start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad: 1. Touch Phone on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
screen. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are three ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
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118 Infotainment System
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
appear on the Home Page of the
infotainment display.
To use Android Auto and/or Apple CarPlay:
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android smartphone or Apple iPhone by using the compatible
phone USB cable and plugging into a
USB data port. For best performance, use
the device’s factory-provided USB cable.
Aftermarket or third-party cables may
not work. 3. When the phone is first connected to
activate Apple CarPlay or Android Auto,
the message “Device Projection Privacy
Consent” will appear.
.Touch Continue to launch Apple
CarPlay or Android Auto.
.Touch Disable to remove Apple
CarPlay and Android Auto capability
from the vehicle Settings menu.
Other functions may still work.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For further information on how to set up
Android Auto and Apple CarPlay in the
vehicle, see my.chevrolet.com or see
Customer Assistance Offices 0251.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada-14609828) -
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Infotainment System 119
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold {on the center stack.
Apple CarPlay and Android Auto can be
disabled from the Infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
The settings menu may be organized into
three categories. Select the desired category
by touching System, Apps, or Vehicle.
To access the menus:
1. Touch the Settings icon on the Home Page on the infotainment display. 2. Touch the desired category to display a
list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn off or on a feature.
5. Touch
zto go to the top level of the
SETTINGS menu.
The menu may contain the following:
System
The menu may contain the following:
Time / Date
Use the following features to set the clock:
.Automatic Time and Date: Touch to have
the time and date automatically set.
When this feature is off, the time and
date can be manually set.
.Set Time: Touch to manually set the time
using the controls on the infotainment
display.
.Set Date: Touch to manually set the date
using the controls on the infotainment
display.
.Use 24-hour Format: Touch to specify the
clock format shown.
Touch Off or On. Language
This will set the display language used on
the infotainment display. Touch Language
and select the appropriate language.
Phones
Touch to connect to a different cell phone or
mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
This will show connected and available Wi-Fi
networks near or brought into the vehicle.
If a 4G LTE data package is not active on the
vehicle, the infotainment system can be
connected to an external protected Wi-Fi
network, such as a mobile device or home
hotspot, to utilize connected services.
Wi-Fi Hotspot
Touch and the following may display:
.Wi-Fi Services: This allows devices to use
the vehicle hotspot.
Touch the controls on the infotainment
display to disable or enable.
.Wi-Fi Name: Touch to change the vehicle
Wi-Fi name.