2021 CHEVROLET TRAVERSE key

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Infotainment System . . . . . . . . . . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 182
Driving and Operating . . . . . . . . . . . . . . . . . . 188
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Information . . . . . . . . . . . . . . . . . . 338
Reporting Safety Defects . . . . . . . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . . . . . . . . . . . 354
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and TRAVERSE are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84415997 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
6 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE) System . . . . . 7
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 13
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 17
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 17
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 25
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Immobilizer Operation . . . . . . . . . . . . . . . . . . 26
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 27 Automatic Dimming Mirror . . . . . . . . . . . . . 27
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 27
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 28
Manual Rearview Mirror . . . . . . . . . . . . . . . . 28
Automatic Dimming Rearview Mirror . . . 28
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . 28
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 30
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE) transmitter is
dangerous and children or others could
be seriously injured or killed. They could
operate the power windows or other
controls or make the vehicle move. The
windows will function with the RKE
transmitter in the vehicle, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with an RKE transmitter.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Keys, Doors, and Windows 7
The key that is part of the Remote Keyless
Entry (RKE) transmitter can be used for all
locks.
Remove the key by pressing the button on
the side of the RKE transmitter near the
bottom and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris. Periodically,
clean with a brush or a pick.
See your dealer if a new transmitter is
needed.
If locked out of the vehicle, seeRoadside
Assistance Program 0341.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 349.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0346.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft). See “Keyless
Access Operation” later in this section.
The RKE transmitter may work up to 60 m
(197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 07.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
8 Keys, Doors, and Windows
With Remote Start and Power LiftgateShown
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. See Vehicle Personalization 0115.
If the driver door is open when
Qis
pressed, and Open Door Anti-Lockout is
enabled through vehicle personalization, all
doors will lock and then the driver door will
immediately unlock. See Vehicle
Personalization 0115. If a passenger door is
open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 025.
K:Press to unlock the driver door. Press
unlock again within five seconds to unlock
all doors. The RKE transmitter can be
programmed to unlock all doors on the first
button press. See Vehicle Personalization
0 115. The turn signal indicators may flash
to indicate unlocking has occurred. See
Vehicle Personalization 0115.
Pressing
Kmay also disarm the
theft-deterrent system. See Vehicle Alarm
System 025.
For vehicles with the manual liftgate,
unlocking all doors will also unlock the
liftgate.
b: If equipped, press twice quickly to
open or close the liftgate. Press again to
stop the power liftgate.
7: Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for at least three seconds to sound the
panic alarm. The horn sounds and the turn
signals flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
/: If equipped, first press and releaseQ
then immediately press and hold/for at
least four seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle Start 013.
Keyless Access Operation
The Keyless Access system allows the doors
to be locked and unlocked and the liftgate
to be accessed without removing the RKE
transmitter from a pocket, purse, briefcase,
etc. The RKE transmitter should be within
1 m (3 ft) of the liftgate or door being
opened.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless
Unlocking can also be turned off. See Vehicle
Personalization 0115.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to seating
positions of memory 1 or 2. See Memory
Seats 039.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the driver
door handle, pressing the lock/unlock button

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Keys, Doors, and Windows 9
on the driver door handle will unlock the
driver door. If the lock/unlock button is
pressed again within five seconds, all
passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been no more than five seconds
since the first lock/unlock button press.
.Two lock/unlock button presses were
used to unlock all doors.
.Any vehicle door has opened and all
doors are now closed. Keyless Unlocking/Locking from Passenger
Doors
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the door
handle, pressing the lock/unlock button on
that door handle will unlock all doors.
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Liftgate
If equipped, keyless unlocking of the exterior
door handles and liftgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the RKE transmitter at the same time
for approximately three seconds. The turn
signal lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the liftgate will cause the turn signal lamps to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the RKE transmitter at the same time
for approximately three seconds. The turn
signal lamps will flash twice quickly to
indicate access is enabled.
Passive Locking
This vehicle will lock several seconds after all
doors are closed if the vehicle is off and at
least one RKE transmitter has been removed
or none remain in the interior.
If other electronic devices interfere with the
RKE transmitter signal, the vehicle may not
detect the RKE transmitter inside the vehicle.
If passive locking is enabled, the doors may
lock with the RKE transmitter inside the
vehicle. Do not leave the RKE transmitter in
an unattended vehicle.
To customize the doors to automatically lock
when exiting the vehicle, see “Remote Lock,
Unlock, Start” underVehicle Personalization
0 115.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
10 Keys, Doors, and Windows
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an RKE
transmitter is left in the vehicle, the horn
will chirp three times after all doors are
closed. To turn on or off, see Vehicle
Personalization 0115.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for RKE transmitter(s) inside. If an RKE
transmitter is not detected, the Driver
Information Center (DIC) will display NO
REMOTE DETECTED and the horn will chirp
three times. This occurs only once each time
the vehicle is driven. See Vehicle
Personalization 0115. Keyless Liftgate Opening
Press the touch pad on the liftgate handle
to open the liftgate if the RKE transmitter is
within 1 m (3 ft).
Key Access
To access a vehicle with a weak transmitter
battery, see
Door Locks015.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the
vehicle will work. If a transmitter is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen transmitters no longer work. Each
vehicle can have up to eight transmitters
matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to
the vehicle when there are two recognized
transmitters.
To program, the vehicle must be off and all
of the transmitters, both currently
recognized and new, must be with you. 1. Remove the key by pressing the button
on the side of the RKE transmitter near
the bottom and pull the key out. Never
pull the key out without pressing the
button.
2. Remove the key lock cylinder cap on the driver door handle. See Door Locks015.
Place the two recognized transmitters in
the transmitter pocket.
3. Insert the vehicle key of the transmitter into the key lock cylinder on the driver
door handle and turn the key,
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays READY FOR REMOTE #3,
4, 5, ETC.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Keys, Doors, and Windows 11
4. Place the new transmitter into thetransmitter pocket. The transmitter
pocket is inside the center console
storage area between the driver and
front passenger seats, underneath the
liner.
5. Press ENGINE START/STOP. When the transmitter is learned the DIC display
will show that it is ready to program the
next transmitter.
6. Remove the transmitter from the transmitter pocket and press the
transmitter
KorQbutton.
To program additional transmitters,
repeat Steps 3–5.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 015.
Programming without Recognized
Transmitters
If two currently recognized transmitters are
not available, follow this procedure to
program up to eight transmitters. This feature is not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle must
be off and all of the transmitters you wish
to program must be with you.
1. Remove the key by pressing the button on the side of the RKE transmitter near
the bottom and pull the key out. Never
pull the key out without pressing the
button.
2. Remove the key lock cylinder cap on the driver door handle. See Door Locks015.
Insert the vehicle key of the transmitter
into the key lock cylinder on the driver
door handle and turn the key,
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays REMOTE LEARN
PENDING, PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO
LEARN and then press ENGINE
START/STOP.
The DIC will again display REMOTE LEARN
PENDING, PLEASE WAIT. 4. Repeat Step 2 two additional times. After
the third time all previously known
transmitters will no longer work with the
vehicle. Remaining transmitters can be
relearned during the next steps.
The DIC display should now show READY
FOR REMOTE # 1.
5. Place the new transmitter into thetransmitter pocket. The transmitter
pocket is inside the center console
storage area between the driver and
front passenger seats, underneath the
liner.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
12 Keys, Doors, and Windows
6. Press ENGINE START/STOP. When thetransmitter is learned the DIC display
will show that it is ready to program the
next transmitter.
7. Remove the transmitter from the transmitter pocket and press the
transmitter
KorQbutton.
To program additional transmitters,
repeat Steps 4–6.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.
8. Put the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 015.
Starting the Vehicle with a Low
Transmitter Battery
When the vehicle is started, if the
transmitter battery is weak, the DIC may
display NO REMOTE DETECTED or NO
REMOTE KEY WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN START YOUR
VEHICLE. The DIC may also display REPLACE
BATTERY IN REMOTE KEY. To start the vehicle:
1. Open the center console storage area by opening the armrest.
2. Place the transmitter in the transmitterpocket.
3. With the vehicle in P (Park) or N (Neutral), press the brake pedal and
ENGINE START/STOP.
Replace the transmitter battery as soon
as possible.
Battery Replacement
{Warning
Never allow children to play with the RKE
transmitter. The transmitter contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the RKE transmitter
when it has been exposed to extreme
heat. These surfaces can be hot to the
touch at temperatures above 59 °C
(138 °F).