2021 CHEVROLET TRAVERSE seat restraints

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Infotainment System . . . . . . . . . . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 182
Driving and Operating . . . . . . . . . . . . . . . . . . 188
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Information . . . . . . . . . . . . . . . . . . 338
Reporting Safety Defects . . . . . . . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . . . . . . . . . . . 354
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and TRAVERSE are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84415997 C Third Printing©2021 General Motors LLC. All Rights Reserved.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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34 Seats and Restraints
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . 34
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . 36
Power Seat Adjustment . . . . . . . . . . . . . . . . 36
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . 37
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 37
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Heated and Ventilated Front Seats . . . . . 41
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . 45
Third Row Seats . . . . . . . . . . . . . . . . . . . . . . . . 45
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . 48
How to Wear Seat Belts Properly . . . . . . 49
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 50
Seat Belt Use During Pregnancy . . . . . . . . 54
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 54
Safety System Check . . . . . . . . . . . . . . . . . . . 54
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Where Are the Airbags? . . . . . . . . . . . . . . . . 57
When Should an Airbag Inflate? . . . . . . . . 58
What Makes an Airbag Inflate? . . . . . . . . . 59
How Does an Airbag Restrain? . . . . . . . . . 59
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Passenger Sensing System . . . . . . . . . . . . . . 61
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 64
Airbag System Check . . . . . . . . . . . . . . . . . . . 65
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Infants and Young Children . . . . . . . . . . . . . 67
Child Restraint Systems . . . . . . . . . . . . . . . . 69
Where to Put the Restraint . . . . . . . . . . . . . 70
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 72
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . 80
Securing Child Restraints (With the Seat Belt in the Front Seat) . . . . . . . . . . . . . . . . 82
Head Restraints
Front Seats
{Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
The vehicle's front seats have adjustable
head restraints in the outboard seating
positions.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 35
Adjust the head restraint so that the top of
the restraint is at the same height as the
top of the occupant's head. This position
reduces the chance of a neck injury in a
crash.
The height of the head restraint can be
adjusted.
To raise or lower the head restraint, press
the button located on the side of the head
restraint, and pull up or push the head
restraint down, and release the button. Pull
and push on the head restraint after the
button is released to make sure that it is
locked in place.
The front seat outboard head restraints are
not removable.
Rear Seats
Second Row Seats
The vehicle’s second row seats have
adjustable head restraints in the outboard
seating positions.
The height of the head restraint can be
adjusted. Pull the head restraint up to raise
it. Try to move the head restraint to make
sure that it is locked in place.
To lower the head restraint, press the
button, located on the top of the seatback,
and push the head restraint down. Try to
move the head restraint after the button is
released to make sure that it is locked in
place.Always adjust the head restraint so that the
top of the restraint is at the same height as
the top of the occupant's head.
If you are installing a child restraint in the
rear seat, see
“Securing a Child Restraint
Designed for the LATCH System” under
Lower Anchors and Tethers for Children
(LATCH System) 072.
Third Row Seats
The vehicle’s third row seats have head
restraints in the outboard seating positions
that cannot be adjusted up or down.
The third row outboard head restraints are
not removable.
The third row outboard head restraints are
designed to be folded.
The head restraint can be folded to allow for
better visibility when the rear seat is
unoccupied.
When folding the seatback down, the head
restraint will automatically fold out of the
way as the seat is folded down.
Return the lowered head restraint to the
upright position until it locks into place.
Push and pull on the head restraint to make
sure it is locked.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
36 Seats and Restraints
When an occupant is in the seat, always
return the head restraint to the upright
position. Pull the head restraint up and push
it rearward until it locks into place. Push and
pull on the head restraint to make sure that
it is locked.
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.To adjust a manual seat:1. Lift the handle under the seat to unlock it.
2. Move the seat forward or rearward to adjust the seat position.
3. Release the handle to stop the seat from moving.
4. Try to move the seat back and forth to be sure it is locked in place. Seat Height Adjuster
If equipped, move the lever up or down to
manually raise or lower the seat.
Power Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 37
{Warning
The power seats will work with the
ignition off. Children could operate the
power seats and be injured. Never leave
children alone in the vehicle.
To adjust the seat:
.Move the seat forward or rearward by
sliding the control forward or rearward.
.Raise or lower the front part of the seat
cushion by moving the front of the
control up or down.
.Raise or lower the entire seat by moving
the rear of the control up or down.To adjust the seatback, see
Reclining
Seatbacks 037.
To adjust the lumbar support, see Lumbar
Adjustment 037.
Lumbar Adjustment
Press and hold the control forward to
increase or rearward to decrease support.
Reclining Seatbacks
{Warning
Sitting in a reclined position when the
vehicle is in motion can be dangerous.
Even when buckled up, the seat belts
cannot do their job.
The shoulder belt will not be against
your body. Instead, it will be in front of
you. In a crash, you could go into it,
receiving neck or other injuries.
The lap belt could go up over your
abdomen. The belt forces would be there,
not at your pelvic bones. This could cause
serious internal injuries.
For proper protection when the vehicle is
in motion, have the seatback upright.
Then sit well back in the seat and wear
the seat belt properly.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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38 Seats and Restraints
Do not have a seatback reclined if the
vehicle is moving.
Manual Reclining Seatbacks
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
To recline the seatback:1. Lift the lever.
2. Move the seatback to the desired position, and then release the lever to
lock the seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position: 1. Lift the lever fully without applying pressure to the seatback, and the
seatback will return to the upright
position.
2. Push and pull on the seatback to make sure it is locked.
Power Reclining Seatbacks
.Tilt the top of the control rearward to
recline.
.Tilt the top of the control forward to
raise.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 39
Memory Seats
If equipped, memory seats allow two drivers
to save and recall their unique seat positions
for driving the vehicle, and a shared exit
position for getting out of the vehicle. Other
feature positions may also be saved, such as
power mirrors and power steering wheel,
if equipped. Memory positions are linked to
RKE transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available memory
feature positions. Turn the vehicle on and
then press and release SET; a beep will
sound. Then immediately press and hold 1,
2, or
B(Exit) until two beeps sound. To
manually recall these positions, press and hold 1, 2, or
Buntil the saved position is
reached. Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current driver’s RKE
transmitter number (1–8). See Remote
Keyless Entry (RKE) System Operation 07.
Only RKE transmitters 1 and 2 can be used
for automatic memory recalls. A Driver
Information Center (DIC) welcome message
indicating the transmitter number may
display for the first few ignition cycles
following a transmitter change. For Seat
Entry Memory to work properly, save the
positions to the memory button (1 or 2)
matching the RKE transmitter number
displayed in the DIC welcome message.
Carry the linked RKE transmitter when
entering the vehicle.
Vehicle Personalization Settings
.To have the Seat Entry Memory
movement begin when the vehicle is
started, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Entry Memory. Select On or Off. See
“Seat Entry Memory” later in this section.
.To begin Seat Exit Memory movement
when the vehicle is turned off and the
driver door is opened, or when the vehicle
is turned off with the driver door already opened, select the Settings menu, then
Vehicle, then Seating Position, and then
Seat Exit Memory. Select On or Off. See
“Seat Exit Memory”
later in this section.
.SeeVehicle Personalization 0115 for
additional setting information.
Identifying Driver Number
To identify the driver number: 1. Move your RKE transmitter away from the vehicle.
2. Start the vehicle with another key or RKE transmitter. The DIC should display the
driver number for the other RKE
transmitter. Turn the vehicle off and
remove the key or RKE transmitter from
the vehicle.
3. Start the vehicle with the initial key or RKE transmitter. The DIC should display
the driver number of your RKE
transmitter.
Saving Memory Positions
Read these instructions completely before
saving memory positions.
To save preferred driving positions 1 and 2: 1. Turn the vehicle on or to ACC/ ACCESSORY.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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40 Seats and Restraints
A DIC welcome message may indicate
driver number 1 or 2.
2. Adjust all available memory features to the desired driving position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching the above
DIC welcome message until two beeps
sound.
If too much time passes between
releasing SET and pressing 1, the
memory position will not be saved and
two beeps will not sound. Repeat
Steps 3 and 4.
1 or 2 corresponds to the driver number.
See “Identifying Driver Number”
previously in this section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for
Band Seat Exit
Memory features, repeat Steps 1–4 using
B. This saves the position for getting out
of the vehicle.
Save preferred memory feature positions to
both 1 and 2 if you are the only driver. Manually Recalling Memory Positions
Press and hold 1, 2, or
Bto recall the
previously saved memory positions if you
are driver 1 or 2 identified in the DIC
welcome message. RKE transmitters 3–8 will
not recall memory positions.
To stop Manual Memory recall movement,
release 1, 2, or
Bor press any of the
following controls:
.Power seat
.Memory SET
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
Manual Memory recall movement for 1, 2,
or
Bbuttons may be initiated and may
complete to the saved memory position if
the vehicle is in or out of P (Park).
Seat Entry Memory
The vehicle identifies the number of the
current driver’s RKE transmitter (1–8). See
Remote Keyless Entry (RKE) System
Operation 07. If the RKE transmitter is 1 or
2, and Seat Entry Memory is enabled in
vehicle personalization, the positions saved
to the same memory button number 1 or 2
are automatically recalled when the vehicle is turned on, or turned from off to ACC/
ACCESSORY. RKE transmitters 3–8 will not
provide automatic memory recalls.
To turn Seat Entry Memory on or off, see
“Vehicle Personalization Settings”
previously
in this section and Vehicle Personalization
0 115.
The shift lever must be in P (Park) to start
Seat Entry Memory. Seat Entry Memory
recall will complete if the vehicle is shifted
out of P (Park) prior to reaching the saved
memory position.
To stop Seat Entry Memory recall
movement, turn the vehicle off or press any
of the following controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped
If the saved memory seat position does not
automatically recall or recalls to the wrong
positions, the driver’s RKE transmitter
number (1 or 2) may not match the memory
button number that positions were saved to.
Try storing the position to the other
memory button or try the other RKE
transmitter.