Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 34
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Infotainment System . . . . . . . . . . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 182
Driving and Operating . . . . . . . . . . . . . . . . . . 188
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . . . . . . . 322
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 334
Customer Information . . . . . . . . . . . . . . . . . . 338
Reporting Safety Defects . . . . . . . . . . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . . . . . . . . . . . 354
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and TRAVERSE are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84415997 C Third Printing©2021 General Motors LLC. All Rights Reserved.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Introduction 5
1.Air Vents 0187.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0125.
IntelliBeam
®System Button (If Equipped).
See Exterior Lamp Controls 0122.
3. Instrument Cluster (Uplevel) 099 or
Instrument Cluster (Base Level) 097.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) 0111.
4. Windshield Wiper/Washer 091.
Rear Window Wiper/Washer 092.
5. ENGINE START/STOP Button. See Ignition
Positions 0201.
6. Hazard Warning Flashers 0125.
7. Light Sensor. See Automatic Headlamp
System 0124.
8. Infotainment Controls. See Overview
0 130.
9. Dual Automatic Climate Control System
0182.
10. Heated and Ventilated Front Seats 041
(If Equipped).
11. Power Outlets 093.
12. Wireless Charging 094 (If Equipped). 13.
USB Port 0138.
Auxiliary Jack 0141.
14. Traction Control/Electronic Stability
Control 0214.
Driver Mode Control Knob. See Driver
Mode Control 0215 (If Equipped).
Lane Keep Assist (LKA) 0239 (If
Equipped).
15. Electric Parking Brake 0212.
16. Shift Lever. See Automatic Transmission
0 208.
Manual Mode 0209.
17. Steering Wheel Controls 090.
18. Horn 091.
19. Steering Wheel Adjustment 090 (Out
of View).
20. Cruise Control 0217.
Adaptive Cruise Control (Advanced) 0219
(If Equipped).
Heated Steering Wheel 090 (If
Equipped).
Forward Collision Alert (FCA) System
0 232 (If Equipped).
21. Hood Release. See Hood0257. 22.
Fog Lamps 0125 (If Equipped).
23. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 0104.
24. Exterior Lamp Controls 0122.
25. Instrument Panel Illumination Control
0126.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
14 Keys, Doors, and Windows
The climate control system will use the
previous settings during a remote start. The
rear defog may come on during a remote
start based on cold ambient conditions. The
rear fog indicator light does not come on
during a remote start.
If the vehicle has auto heated or ventilated
seats, they may come on during a remote
start. SeeHeated and Ventilated Front Seats
0 41.
If equipped with a remote start heated
steering wheel, it may come on during a
remote start when it is cold outside,
if enabled. See Heated Steering Wheel 090
and
Vehicle Personalization 0115.
Laws in some local communities may restrict
the use of remote starters. For example,
some laws may require a person using
remote start to have the vehicle in view.
Check local regulations for any
requirements.
Do not use the remote start feature if the
vehicle is low on fuel. The vehicle could run
out of fuel.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 07. Starting the Engine Using Remote Start
1. Press and release
Qon the RKE
transmitter.
2. Immediately press and hold
/for at
least four seconds or until the turn
signal lamps flash. The turn signal lamps
flashing confirms the request to remote
start the vehicle has been received.
During the remote start the doors will be
locked and the parking lamps will remain
on as long as the engine is running.
The engine will shut off after 15 minutes
unless a time extension is done or the
vehicle is started.
3. With the RKE transmitter in the vehicle, press the brake pedal and start the
vehicle to drive.
Extending Engine Run Time
The engine run time can also be extended
by another 15 minutes, if during the first
15 minutes Steps 1 and 2 are repeated while
the engine is still running. An extension can
be requested 30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be extended once. When the remote start is extended, the
second 15-minute period is added on to the
first 15 minutes for a total of 30 minutes.
A maximum of two remote starts, or a
remote start with an extension, are allowed
between ignition cycles.
The vehicle must be started normally before
the remote start procedure can be used
again.
Canceling a Remote Start
To cancel a remote start, do any of the
following:
.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the vehicle on and then off.
Conditions in Which Remote Start Will
Not Work
The remote start will not operate if any of
the following occur:
.An RKE transmitter is in the vehicle.
.The hood is not closed.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
18 Keys, Doors, and Windows
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is on the inside
edge of the rear doors. To use the
safety lock:1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door. To open a rear door when the safety lock
is on:
1. Unlock the door by activating the inside handle, by pressing the power door lock
switch, or by using the Remote Keyless
Entry (RKE) transmitter.
2. Open the door from the outside.
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle if it
is driven with the liftgate or trunk/hatch
open, or with any objects that pass
(Continued)
Warning (Continued)
through the seal between the body and
the trunk/hatch or liftgate. Engine
exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. It can
cause unconsciousness and even death.
If the vehicle must be driven with the
liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air
and set the fan speed to the highest
setting. See“Climate Control Systems”
in the Index.
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0207.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Keys, Doors, and Windows 27
Warning (Continued)
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Power Mirrors
To adjust the mirrors: 1. Press
jor|to choose the driver or
passenger mirror. 2. Press the arrows on the control pad to
move each mirror in the desired
direction.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward
the vehicle to prevent damage when going
through an automatic car wash. Push the
mirror outward to return it to the original
position.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 039.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0237.
Side Blind Zone Alert
The vehicle may have Side Blind Zone Alert.
See Side Blind Zone Alert (SBZA) 0237.
Heated Mirrors
If equipped, the heated outside mirrors turn
on when the rear window defogger is on
and help to clear fog or frost from the
surface of the mirrors.
K:This button is on the climate control
panel.
See “Rear Window Defogger” underDual
Automatic Climate Control System 0182.
Automatic Dimming Mirror
The vehicle has an automatic dimming
outside mirror on the driver side. The mirror
will adjust for the glare of headlamps
behind you.
Reverse Tilt Mirrors
If equipped with reverse tilt mirrors and
memory seats, the passenger and/or driver
mirror tilts to a preselected position when
the vehicle is in R (Reverse). This allows the
curb to be seen when parallel parking.
The mirror(s) may move from their tilted
position when:
.The vehicle is shifted out of R (Reverse),
or remains in R (Reverse) for about
30 seconds.
.The vehicle is turned off.
.The vehicle is driven in R (Reverse) above
a set speed.
To turn this feature on or off, see Vehicle
Personalization 0115.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Seats and Restraints 41
Seat Exit Memory
Seat Exit Memory is not linked to an RKE
transmitter. The position saved to
Bis
used for all drivers. To turn Seat Exit
Memory on or off, see "Vehicle
Personalization Settings" previously in this
section and Vehicle Personalization 0115.
If turned on, the position saved to
Bis
automatically recalled when one of the
following occurs:
.The vehicle is turned off and the driver
door is opened within a short time.
.The vehicle is turned off with the driver
door open.
To stop Seat Exit Memory movement, press
any of the following memory controls:
.Power seat
.Memory SET, 1, 2, orB
.Power mirror, with the driver or
passenger side mirror selected
.Power steering wheel, if equipped Obstructions
If something has blocked the driver seat
and/or power steering wheel while recalling
a memory position, the recall may stop.
Remove the obstruction and try the recall
again. If the memory position still does not
recall, see your dealer.
Heated and Ventilated Front
Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. To reduce the risk of burns, use
care when using the seat heater,
especially for long periods of time. Do
not place anything on the seat that
insulates against heat, such as a blanket,
cushion, cover, or similar item. This may
cause the seat heater to overheat. An
overheated seat heater may cause a burn
or may damage the seat.Heated and Ventilated Seat Buttons Shown,
Heated Seat Buttons Similar
If equipped, the buttons are near the
climate controls on the center stack. To
operate, the engine must be running.
Press
LorMto heat the driver or
passenger seat.
Press
{orC, if available, to ventilate the
driver or passenger seat. A ventilated seat
has a fan that pulls or pushes air through
the seat. The air is not cooled.
Press the button once for the highest
setting. With each press of the button, the
seat will change to the next lower setting,
and then to the off setting. The indicator
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Seats and Restraints 45
Folding the Seatbacks
To fold the second row seatbacks:1. Remove anything on or under the seat.
2. Pull up on the reclining seatback lever.
To return the seatback to the seating
position, lift the seatback and push it
rearward until it locks into place. Push and
pull on the seatback to make sure it is
locked.
Heated Rear Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. See the Warning under Heated
and Ventilated Front Seats 041.
If equipped, the buttons are on the rear of
the center console.
With the engine running, press
MorLto
heat the left or right outboard seat cushion.
An indicator on the climate control display
appears when this feature is on. This feature turns on at the highest setting.
With each press of the button, the heated
seat changes to the next lower setting, and
then the off setting. Three lights indicate
the highest setting, and one light indicates
the lowest. If the heated seats are on high,
the level may automatically be lowered
after approximately 30 minutes.
Third Row Seats
{Warning
Using the third row seating position
while the second row is folded, or pushed
forward in the entry position, could cause
injury in a sudden stop or crash. Be sure
to return the seat to the passenger
seating position. Push and pull on the
seat to make sure it is locked into place.
Folding the Seatback
Caution
Folding a rear seat with the seat belts
still fastened may cause damage to the
seat or the seat belts. Always unbuckle
(Continued)
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Instruments and Controls 93
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, StabiliTrak/Electronic
Stability Control (ESC), and vehicle speed
information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
underSettings 0165.
Power Outlets
Power Outlets 12-Volt Direct Current
The vehicle has two 12-volt outlets that can
be used to plug in electrical equipment, such
as a cell phone or MP3 player. The power outlets are located:
.On the center stack below the climate
controls.
.In the rear cargo area.
Lift the cover to access the outlet and
replace when not in use.
There are also charging only USB ports on
the rear of the center console and in the
third row seating area.
{Warning
Power is always supplied to the rear
cargo power outlet. Do not leave
electrical equipment plugged in when the
vehicle is not in use because the vehicle
could catch fire and cause injury or
death.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
ignition is in LOCK/OFF will drain the
battery. Always unplug electrical
equipment when not in use and do not
plug in equipment that exceeds the
maximum 15 ampere rating. Certain accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle and adapter
fuses. If a problem is experienced, see your
dealer.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See
Add-On
Electrical Equipment 0254.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110V/120V Alternating
Current
If equipped with this power outlet it can be
used to plug in electrical equipment that
uses a maximum limit of 150 watts.