2021 CHEVROLET TRAVERSE Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
352 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0254. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.

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OnStar 353
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar - Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
http://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers, and copyright notices
are available for download. This offer is valid
for a period of three years after our last
shipment of this product. This offer is valid
to anyone in receipt of this information.
*Provided through LG Electronics Inc., who is
solely responsible for provisions of related
OSS compliance.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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354 Connected Services
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display. For
other vehicles press
=as follows.
Cancel Route 1. Press
=. System responds: “OnStar
ready,” then a tone. 2. Say
“Cancel route.” System responds:
“Do you want to cancel directions?”
3. Say “Yes.”System responds: “OK, request
completed, thank you, goodbye.”
Route Preview
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Route preview.” System responds
with the next three maneuvers.
Repeat
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Repeat.” System responds with the
last direction given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds: “OnStar
ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and distance
to the destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Connected Services 355
PressQ, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app, or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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356 Connected Services
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.chevrolet.com. Message and data rates
may apply.

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Index 357
IndexA
Accessories and Modifications . . . . . . . . . . . 256
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 205
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 219
Add-On Electrical Equipment . . . . . . . . . . . . . 254
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Additional Maintenance and Care . . . . . . . . 328
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 37
Agreements Trademarks and License . . . . . . . . . . . . . . . 174
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 263
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 182, 186
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Air Filter, Passenger Compartment . . . . . . . .187
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag Restrain? . . . . . . . . . . 59
Passenger Sensing System . . . . . . . . . . . . . . 61
What Makes an Airbag Inflate? . . . . . . . . . 59
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
When Should an Airbag Inflate? . . . . . . . . 58
Where Are the Airbags? . . . . . . . . . . . . . . . . 57 Airbags
Adding Equipment to the Vehicle . . . . . . . 64
Passenger Status Indicator . . . . . . . . . . . . . 103
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 103
Servicing Airbag-Equipped Vehicles . . . . . . 64
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 237
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 285
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . .211, 271
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS) . . . . . . . . . . . . . . 211 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 107
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Apple CarPlay and Android Auto . . . . . . . . . 164
Assistance Program, Roadside . . . . . . . . . . . . .341
Assistance Systems for Driving . . . . . . . . . . 232
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

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358 Index
Auto StopStop/Start System . . . . . . . . . . . . . . . . . . . . . 204
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 27
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emergency Braking (AEB) . . . . . . . . . . . . . . 234
Headlamp System . . . . . . . . . . . . . . . . . . . . . 124
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 262
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 209
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Avoiding Untrusted Media Devices . . . . . . . .138
B
Battery Exterior Lighting Battery Saver . . . . . . . . 128
Load Management . . . . . . . . . . . . . . . . . . . . . . 127
Power Protection . . . . . . . . . . . . . . . . . . . . . . 128
Battery - North America . . . . . . . . . . . . 270, 309
Blade Replacement, Wiper . . . . . . . . . . . . . . . . 271
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Brake Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 212
System Warning Light . . . . . . . . . . . . . . . . . 106
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Brakes (cont'd)
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Automatic Emergency (AEB) . . . . . . . . . . . 234
Braking System
Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 236
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 201
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 274
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Headlamps, Front Turn Signal, and
Sidemarker . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
High Intensity Discharge (HID)
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
License Plate Lamps . . . . . . . . . . . . . . . . . . . 275
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 298
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 256
California Proposition
65 Warning . . . . . . . . . . . . . . . . . .256, 270, 309, Back CoverCanadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 335
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 207
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 196
Cargo
Management System . . . . . . . . . . . . . . . . . . . 86
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 85
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Charging System Light . . . . . . . . . . . . . . . . . . . 104
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Child Restraints Infants and Young Children . . . . . . . . . . . . . 67
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80, 82
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

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Index 359
Climate Control SystemsDual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 182
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . . . . . . . . . . . 97, 99
Collision Damage Repair . . . . . . . . . . . . . . . . . 344
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . 308
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 355
Control Traction and Electronic Stability . . . . . . . 214
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 190
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 131
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Coolant Engine Temperature Gauge . . . . . . . . . . . . 102
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182, 186
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Courtesy Transportation Program . . . . . . . . 343 Coverage Explanations . . . . . . . . . . . . . . . . . . . .154
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 219
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 340 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Text Telephone (TTY) Users . . . . . . . . . . . . 340
Customer Information Publications Ordering Information . . . . . 345
Customer Satisfaction Procedure . . . . . . . . . 338
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 344
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 348
Database Coverage Explanations . . . . . . . . . .154
Daytime Running Lamps (DRL) . . . . . . . . . . . .124
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 189
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 356
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 189
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 337
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . . 211, 271
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Driver Assistance Systems . . . . . . . . . . . . . . . 227
Driver Information Center (DIC) . . . . . . . . . . . 111
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . . 215
Driving
Assistance Systems . . . . . . . . . . . . . . . . . . . . 232
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 189
Characteristics and Towing Tips . . . . . . . . 244
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Hill and Mountain Roads . . . . . . . . . . . . . . 196
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 197
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 192
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 191
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 198
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196