Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 17
Slow Flash :Indicates battery conserving
secured state.
No light : Indicates unsecured state.
Delayed Locking
This feature delays the locking of the doors
until five seconds after all doors are closed.
When
Qis pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating delayed locking
is active.
The doors will lock automatically
five seconds after all doors are closed. If a
door is reopened before that time, the
five-second timer will reset when all doors
are closed again.
Press
Qon the door lock switch again or
press
Qon the remote key to lock the
doors immediately.
This feature can be programmed. See
“Delayed Door Lock” underVehicle
Personalization 0124.
Automatic Door Locks
The doors will lock automatically when all
doors are closed, the ignition is on, and the
vehicle is shifted out of P (Park). If a vehicle door is unlocked, and then
opened and closed, the doors will lock either
when your foot is removed from the brake
or the vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.PressKon the power door lock switch.
.Shift the transmission into P (Park).
Automatic door locking cannot be disabled.
Automatic door unlocking can be
programmed. See Vehicle Personalization
0 124.
Lockout Protection
For the Police and Special Service Packages,
see the Police and Special Service Packages
Supplement.
When locking is requested with the driver
door open and the ignition is on or in ACC/
ACCESSORY, all the doors will lock and then
the driver door will unlock.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check for remote keys
inside. If a remote key is detected and the
number of remote keys inside has not
reduced, the driver door will unlock and the
horn will sound three times. This can be manually overridden by pressing
and holding
Qon the power door lock
switch.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
The safety lock is on the inside edge of the
rear doors. To use the safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
110 Instruments and Controls
Charging System Light
The charging system light comes on briefly
when the ignition is turned on, but the
engine is not running, as a check to show
the light is working. It should go out when
the engine is started.
If the light stays on, or comes on while
driving, there may be a problem with the
electrical charging system. Have it checked
by your dealer. Driving while this light is on
could drain the battery.
When this light comes on, or is flashing, the
Driver Information Center (DIC) also displays
a message.
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is in Service Mode. SeeIgnition
Positions 0226.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
(Continued)
Caution (Continued)
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0309.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required.
To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
124 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing
V. The messages that
require immediate action cannot be cleared
until that action is performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
.Four Corner Air Suspension System
Engine Power Messages
REDUCED ACCELERATION DRIVE
WITH CARE
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible. Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
two minutes.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.
For System, Apps, and Personal features and
functions, see
Settings0187.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
220 Driving and Operating
types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick stop
and could cause pulling to one side. You
could lose control of the vehicle.
After driving through a large puddle of
water or a car/vehicle wash, lightly apply
the brake pedal until the brakes work
normally.
Flowing or rushing water creates strong
forces. Driving through flowing water
could cause the vehicle to be carried
away. If this happens, you and other
vehicle occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive through
flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if theroad is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
See
Tires 0341.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels and brakes, tires,
cooling system, and transmission.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
228 Driving and Operating
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in Service
Mode. The instruments and audio systems
will operate as they do when the ignition is
on, but the vehicle will not be able to be
driven. The engine will not start in Service
Mode. Press the button again to turn the
ignition off.
Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0306. Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. The remote key must be in the vehicle.
Press ENGINE START/STOP with the brake
pedal applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), press the ENGINE START/
STOP position to continue engine
cranking.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there while
pressing ENGINE START/STOP for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, let go of the button
and accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra gasoline
from the engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
284 Driving and Operating
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. SeeMaintenance
Schedule 0386. It is especially important to
check the automatic transmission fluid,
engine oil, axle lubricant, belts, cooling
system, and brake system before and during
each trip.
Check periodically that all nuts and bolts on
the trailer hitch are tight.
Engine Cooling when Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0322.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle.
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle. Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:
.GCWR: Gross Combined Weight Rating
.GVWR: Gross Vehicle Weight Rating
.Maximum Trailer Weight Rating
.GAWR-RR: Gross Axle Weight Rating-Rear
.Maximum Trailer Tongue Weight Rating
See “Weight-Distributing Hitch and
Adjustment” underTowing Equipment 0287
to determine if equalizer bars are required
to obtain the maximum trailer weight
rating.
See “Trailer Brakes” underTowing
Equipment 0287 to determine if brakes are
required based on your trailer's weight.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
292 Driving and Operating
.White/Green: Back-up Lamps
.Red/Green: Battery Feed
.Dark Blue: Trailer Brake
To help charge a remote (non-vehicle)
battery change drive mode to Tow Haul.
If the trailer is too light for Tow/Haul Mode,
turn on the headlamps to help charge the
battery.
Electric Brake Control Wiring Provisions
These wiring provisions are included with
the vehicle as part of the trailer wiring
package. These provisions are for an electric
brake controller.
The harness should be installed by your
dealer or a qualified service center.
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals should will illuminate to indicate the
vehicle is turning, changing lanes,
or stopping. When towing a trailer, the
arrows on the instrument cluster will
illuminate even if the trailer is not properly
connected or the bulbs are burned out.
Tow/Haul Mode
For instructions on how to enter Tow/Haul
mode, see Tow/Haul Mode 0235.
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the
vehicle's Gross Combined Weight Rating
(GCWR). See “Maximum Trailer Weight”
under Trailer Towing 0284.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.through rolling terrain
.in stop-and-go traffic
.in busy parking lots Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics and reduced fuel economy.
Integrated Trailer Brake Control System
The vehicle may have an Integrated Trailer
Brake Control (ITBC) system for use with
electric trailer brakes or most electric over
hydraulic trailer brake systems. These
instructions apply to both types of electric
trailer brakes.
This symbol is on the Trailer Brake Control
Panel on vehicles with an ITBC system. The
power output to the trailer brakes is
proportional to the amount of vehicle
braking. This available power output to the
trailer brakes can be adjusted to a wide
range of trailering situations.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Driving and Operating 301
Connection Trailer Lighting Faults Detected
The Trailering App System monitors for
electrical faults on the trailer lights.
A message about the lighting issue will
appear on the DIC. The infotainment display
will also show the lighting issue in the
Connection Status view. Repair your trailer
lights if needed. A trailer lighting issue is
not covered by your GM warranty.
Diagnose View
Touch Diagnose to see more information
about the connection problem.
This view will display the names of the
trailer connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
The Running Lights connection may not
detect partial outages. Activate the light test
to check all trailer lamps. See“Light Test”
following. Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The ignition is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Tires
1. Trailer Tire Pressure/Temperature
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle learn process
was completed, the status view will display
the current tire pressure and temperature of
the trailer tires related to the active Trailer
Profile. If a tire’s pressure is low or high, the
color of the pressure value will be amber.
If a sensor malfunctions, the values are
dashed lines. If the screen displays “Service
Tire Pressure Monitoring System”, the
vehicle needs to be taken to a dealer for
service.