Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - CRC - 8/21/20
Introduction 5
1.Electric Parking Brake 0240.
2.
gTraction Control/Electronic Stability
Control 0242.
hStop/Start Button (If Equipped). See
Stop/Start System 0229
XPark Assist Button (If Equipped). See
Assistance Systems for Parking or Backing
0 262.
ALane Keep Assist (LKA) 0275 (If
Equipped).
5Hill Descent Control (HDC) 0244 (If
Equipped).
-110V Power Outlet Enable (If
Equipped). See Power Outlets098.
3. Air Vents 0208 4. Turn Signal Lever. See
Turn and
Lane-Change Signals 0137.
Windshield Wiper/Washer 095.
Rear Window Wiper/Washer 096.
5. Head-Up Display (HUD) 0121 (If
Equipped).
6. Favorite Switches (Out of View). See Steering Wheel Controls 0144.
Volume Switches (Out of View). See
Steering Wheel Controls 0144.
7. Instrument Cluster 0102.
8. Shift Buttons. See Automatic
Transmission 0232.
Electronic Range Select (ERS). See Manual
Mode 0235. 9. Light Sensor. See
Automatic Headlamp
System 0135.
10. Infotainment. See Introduction0141.
11. Instrument Panel Storage 088 (If
Equipped).
12. Hazard Warning Flashers 0136.
13. Infotainment. See Overview0142.
14. Dual Automatic Climate Control System
0204.
15. Heated and Ventilated Front Seats 043
(If Equipped).
16. Power Outlet (12V Direct Current) (If Equipped). See Power Outlets098.
17. Rear Climate Control Buttons. See Rear
Climate Control System 0207.
18. USB Port 0152.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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94 Instruments and Controls
Controls
Steering Wheel Adjustment
Manual Tilt and Telescoping Steering Wheel
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
Do not adjust the steering wheel while
driving. Power Tilt and Telescoping Steering Wheel
To adjust the steering wheel, if equipped:
1. Press the control up or down to tilt the steering wheel up or down.
2. Press the control rearward or forward to move the steering wheel closer or away
from you.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be operated
by using the steering wheel controls. See
Steering Wheel Controls 0144.
Heated Steering Wheel
(:If equipped, press to turn the heated
steering wheel on or off. An indicator next
to the button is lit when the feature is
turned on.
The steering wheel takes about
three minutes to start heating.
Automatic Heated Steering Wheel
If equipped with remote start, the heated
steering wheel may turn on during a remote
start along with the heated seats when it is
cold outside. The heated steering wheel
indicator may come on in remote start.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
98 Instruments and Controls
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
underSettings 0187.
Power Outlets
Accessory power outlets can be used to plug
in electrical equipment, such as a cell phone
or MP3 player.
The vehicle has one 12 Volt accessory power
outlet under the climate control system and
one 110/120 Volt Alternating Current outlet
on the rear of the center console.
Lift the cover to access and replace when
not in use.
12 Volt Power Outlet
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 15 amp
rating.
Certain power accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle or adapter fuses.
If a problem is experienced, see your dealer. When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See
Add-On
Electrical Equipment 0306.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110/120 Volt Alternating
Current
If equipped, the vehicle has two alternating
current power outlets. One on the back of
the center console and one in the rear of
the vehicle.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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126 Instruments and Controls
Front Pedestrian Detection
This feature may help avoid or reduce the
harm caused by front-end crashes with
nearby pedestrians. SeeFront Pedestrian
Braking (FPB) System 0270.
Touch Off, Alert, or Alert and Brake.
Adaptive Cruise Go Notifier
This setting determines if an alert will
appear when Adaptive Cruise Control brings
the vehicle to a complete stop and the
vehicle ahead of you starts moving again.
See Adaptive Cruise Control (Advanced)
0 253.
Touch Off or On.
Lane Change Alert
This allows the feature to be turned on or
off. See Lane Change Alert (LCA) 0272.
Touch Off or On.
Park Assist
This allows the feature to be turned on or
off. See Assistance Systems for Parking or
Backing 0262.
Select Off or On. Rear Camera Park Assist Symbols
This setting enables the Rear Camera Park
Assist Symbols. See
Assistance Systems for
Parking or Backing 0262.
Touch Off or On.
Rear Cross Traffic Alert
This allows the Rear Cross Traffic Alert
feature to be turned on or off. See
Assistance Systems for Parking or Backing
0 262.
Touch Off or On.
Rear Pedestrian Detection
This setting specifies if alerts will display
when the vehicle detects pedestrians behind
when in R (Reverse). See Rear Pedestrian
Alert 0266.
Touch Off, Alert, or Alert and Brake.
Comfort and Convenience
Touch and the following may display:
.Automatic Entry/Egress Assist
.Chime Volume
.Hands Free Liftgate/Trunk Control
.Reverse Tilt Mirror
.Remote Mirror Folding
.Rain Sense Wipers
.Auto Wipe in Reverse Gear
Automatic Entry/Egress Assist
This feature specifies if the vehicle will
automatically lower to make it easier to
enter or exit the vehicle.
Touch Off or On.
Chime Volume
This determines the chime volume level.
Touch the controls on the infotainment
display to adjust the volume.
Hands Free Liftgate/Trunk Control
The liftgate may be operated with a kicking
motion under the left corner of the rear
bumper. See Liftgate018.
Touch Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 029.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 141
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Steering Wheel Controls . . . . . . . . . . . . . . . 144
Using the System . . . . . . . . . . . . . . . . . . . . . 145
Software Updates . . . . . . . . . . . . . . . . . . . . . 148
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 148
HD Radio Technology . . . . . . . . . . . . . . . . . . 149
Radio Data System (RDS) . . . . . . . . . . . . . . 150
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 150
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 151
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . . 151
Audio Players
Avoiding Untrusted Media Devices . . . . . 151
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 154
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 155
Rear Seat Infotainment
Rear Seat Infotainment (RSI)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Navigation
Using the Navigation System . . . . . . . . . . 164 Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Navigation Symbols . . . . . . . . . . . . . . . . . . . 167
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 174
Global Positioning System (GPS) . . . . . . . 174
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 175
Problems with Route Guidance . . . . . . . . 175
If the System Needs Service . . . . . . . . . . . 175
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 175
Database Coverage Explanations . . . . . . . 176
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 176
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 181
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Apple CarPlay and Android Auto . . . . . . . 185
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 196
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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148 Infotainment System
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
0 187 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the three most recently used
sources listed at the left side of the display
or touch the More option to display a list of
available sources. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX (if equipped), and
Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
Treble, and Surround (if equipped) using the
options on the infotainment display. Fade/Balance :
Touch to adjust by using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Sound Mode (If Equipped)
.Bose Surround Sound systems may have
four sound modes:
‐ Normal: Adjusts the audio to provide
the best sound for all seating positions.
‐ Driver: Adjusts the audio to provide the
best sound for the driver.
‐ Rear: Adjusts the audio to provide the
best sound for the rear seat occupants.
‐ Centerpoint: Adjusts the audio to
create a surround listening experience
for all seating positions.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if equipped)
option, press
6or7on the center stack
to search for the previous or next strong
station or channel.
Browsing Stations
Touch the Browse option to list all available
stations or channels. Navigate up and down
through all stations by scrolling the list.
Touch the station or channel you want to
listen to. Touch
Hto save the station or
channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area.
Direct Tune
Access Direct Tune by touching the Tune
icon on the infotainment display to bring up
the keypad. Navigate through all frequencies
using the arrows on the right side of the
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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152 Infotainment System
USB Port
The vehicle may be equipped with two USB
ports in the center console under the
armrest and another two on the center
stack. These ports are for data and charging.
There may also be two USB ports at the
rear of the center console and a USB port on
each side of the third row seats for
charging only.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Audio extensions supported by the USB may
include:
.MP3
.AAC
.OGG
.3GP
Gracenote
When plugging in a USB device, Gracenote
service builds voice tags for music. Voice
tags allow artists, albums with hard to
pronounce names, and nicknames to be used
to play music through voice recognition,
if equipped.
While indexing, infotainment features may
be available.
My Media Library
MyMedia is only available when more than
one indexed device is connected. It allows
access to content from all indexed media
sources. MyMedia will show as an available
source in the Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
To play a USB device: 1. Connect the USB.
2. Touch Audio from the Home Page.
3. Touch the More option and then touch the USB device. Use the following when playing an active
USB source:
p:
Touch to play the current media source.
j: Touch to pause playback of the current
media source.
7:
.Touch to seek the beginning of the
current or previous track.
.Touch and hold to reverse quickly
through playback. Release to return to
playing speed. Elapsed time displays.
6:
.Touch to seek the next track.
.Touch and hold to advance quickly
through playback. Release to return to
playing speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to play
music in random order.
USB Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0148.
USB Browse Menu
When a list of songs, albums, artists,
or other types of media displays, the up and
down arrows and A-Z appear on the left
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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156 Infotainment System
if equipped. Select Turn-by-Turn Directions
from the Services tab of the OnStar app to
call an Advisor or select a recent or favorite
destination. Touch the navigation icons to
select home, address or place. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. See www.onstar.com for a
coverage map. Services vary by model. Map
coverage is available in the United States,
Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Rear Seat Infotainment
Rear Seat Infotainment (RSI)
System
If equipped, the system includes two rear
USB-C ports, two HDMI ports, two wireless
headphones, and video touchscreen displays
in back of the driver and passenger seats.The RSI system may not operate properly
until the temperature is above
−20 °C (−4 °F)
and below 55 °C (131 °F).
System Operation
To use:
1. Double-tap anywhere on either screen to Power On and view the Home screen.
2. Touch
}on the status bar to turn off
the screen.
The screens can be turned on and off
through each individual touchscreen
independently from the other and through
front seat control.
Playback of any media playing through that
specific screen is paused when the screen is
turned off.
Screens can be locked via front seat control.
If Remember Screen Power Status was
selected in the settings, the screens will
return to the same Power Status as when
the vehicle was turned off. See “Remember
Screen Power Status” later in this section.
Home Screen
Watch sources include:
.USB Video: Touch to go to the video
player screen.
.Connections: Connect external devices via
HDMI ports or Miracast to mirror the
video playback.
.Recents: Shows the video content played
recently. Touch the video content to play
directly.
Listen Sources include:
.USB Music: Touch to go to the audio
player screen.
.Recents: Shows the audio content played
recently. Touch the audio content to play
directly.