Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 21
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate
button. Manually adjust the liftgate
position if needed.
3. Press and hold
lon the bottom edge
of the liftgate next to the latch on the
outside of the liftgate until the turn
signals flash and a beep sounds. This
indicates the setting has been recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
Manual Operation
Select OFF to manually operate the liftgate.
See “Manual Liftgate” at the beginning of
this section.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
Hands-Free Operation
If equipped with Hands-Free Vehicle Access,
the liftgate may be operated with a kicking
motion under the rear bumper at the
location of the projected logo. The remote
key must be within 1m (3ft) of the rear
bumper to use hands-free feature.
Splashing water may cause the liftgate to
open. Keep the remote key away from the
rear bumper detection area or turn the
liftgate mode to OFF when cleaning or
working near the rear bumper to avoid
accidental opening.
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
switches.
The hands-free feature can be customized.
See Vehicle Personalization 0124. Choose
from the following:
On-Open and Close : The kicking motion is
activated to both open and close the
liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
22 Keys, Doors, and Windows
To operate, move your foot in a forward
kicking motion under the center of the rear
bumper, then pull it back.
.Do not sweep your foot side to side.
.Do not keep your foot under the bumper;
the liftgate will not activate.
.Do not touch the liftgate until it has
stopped moving.
.This feature may be temporarily disabled
under some conditions. If the liftgate
does not respond to the kick, open or
close the liftgate by another method or
start the vehicle. The feature will be
re-enabled.
When closing the liftgate using this feature,
there will be a short delay. The rear lights
will flash and a chime will sound. Step away
from the liftgate before it starts moving.
Projected Logo
If equipped with this feature, a vehicle logo
will be projected for one minute onto the
ground near the rear bumper when a
remote key is detected within approximately
2 m (6 ft) from the rear bumper. The
projected logo may not be visible under
brighter daytime conditions.
.1 m (3 ft) Hands-Free Operation
Detection Zone
.2 m (6 ft) Projected Logo Detection Zone
The projected logo shows where to kick
towards the rear bumper.
The projected logo will not be restarted
using the same remote key unless it has
been out of range for longer than
20 seconds.
If a remote key is again detected within
approximately 2 m (6 ft) of the liftgate,
or another kick has been detected, the
one-minute timer will be reset.
The projected logo will not work under
these conditions:
.The vehicle battery is low.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 23
.The transmission is not in P (Park).
.Hands Free Liftgate Control is set to off in
vehicle personalization. SeeVehicle
Personalization 0124.
.Power liftgate is turned off.
.The vehicle remains parked for 72 hours
or more, with no remote key use or
Keyless Access operation. To re-enable,
press any button on the remote key or
open and close a vehicle door.
The projected logo will not work for a single
remote key when a remote key:
.Has been left within approximately 5 m
(15 ft) of the liftgate for several minutes.
.Has been left inside the vehicle and all
vehicle doors are closed.
.Has approached the area outside of the
liftgate five times within 10 minutes. Lens Cleaning
If equipped, use a cotton swab to clean
the lens.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
24 Keys, Doors, and Windows
Hands-Free Liftgate and Projected Logo Availability
ActionHands-Free Liftgate Projected Logo
Remote key entering projected logo
detection zone Operative
On for one minute
Remote key left inside projected logo
detection zone for minimum of 10 minutes Operative
Off until remote key button press or a door is
opened and closed
Remote key brought in and out of projected
logo detection zone five times or more within
10 minutes Operative
Off for one hour or until remote key button
press or a door is opened and closed
Vehicle remains parked for more than
72 hours Operative
Off until remote key button press or a door is
opened and closed
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in vehicle per-
sonalization Non-operative
Off
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 25
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving.
Disable the power assist steps before jacking
or placing any object under the vehicle. Too
much ice buildup may prevent deployment
of the power assist steps. Check the step
position before exiting the vehicle. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use. Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of
the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
To extend or retract both power assist steps
for cleaning, see
Vehicle Personalization
0 124.
Enable/Disable
To enable or disable the power assist steps,
see Vehicle Personalization 0124.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the driver door near
the window, indicates the status of the
system. See Power Door Locks 016
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the remote key.
.Use the Keyless Access system.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash. Pressing
Qon the remote
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
26 Keys, Doors, and Windows
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the mechanical key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle. To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the remote
key, or use the Keyless Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 27
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
Immobilizer
SeeRadio Frequency Statement 0409.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The immobilization system is disarmed
when the ignition is turned on or to ACC/
ACCESSORY and a valid remote key is
present in the vehicle.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system. The system has one or more remote keys
matched to an immobilizer control unit in
the vehicle. Only a correctly matched
remote key will start the vehicle. If the
remote key is ever damaged, you may not
be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the remote
key appears to be undamaged, try another
remote key. Or, you may try placing the
remote key in the backup location. See
Remote Keyless Entry (RKE) System
Operation
08.
If the ignition modes will not change with
the other remote key or in the backup
location, the vehicle needs service. If the
ignition does change modes, the first
remote key may be faulty. See your dealer.
It is possible for the immobilizer system to
learn new or replacement remote keys. Up
to eight remote keys can be programmed
for the vehicle. To program additional remote keys, see
“Programming Remote
Keys to the Vehicle” underRemote Keyless
Entry (RKE) System Operation 08.
Do not leave the remote key or device that
disarms or deactivates the theft-deterrent
system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
28 Keys, Doors, and Windows
Power Mirrors
To adjust the mirrors:1. Press
}or|to select the driver or
passenger side mirror. The indicator light
comes on.
2. Press the arrows on the control pad to move the mirror up, down, right, or left.
3. Adjust the outside mirror so that the side of the vehicle and the area behind
are seen.
4. Press either
}or|again to deselect
the mirror. The indicator light goes off. Turn Signal Indicator
If equipped, the mirror has turn signal
indicator lights, which flash in the direction
of the turn or lane change.
Puddle Lamps
If equipped, puddle lamps project light from
the bottom of the mirror to the area of
ground below the driver and passenger
doors. See
Entry Lighting 0139 and
Exit Lighting 0139.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 040.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0272.
Folding Mirrors
Manual Folding
Fold the mirrors inward to prevent damage
when going through an automatic car wash.
To fold, pull the mirror toward the vehicle.
Push the mirror outward, to return to its
original position.
Power Folding
To adjust power folding mirrors, if equipped:
1. Press
{to fold the mirrors inward.
2. Press
{again to return the mirrors to
the driving position.
The outside mirrors may automatically
unfold when the vehicle is driven above
20 km/h (12 mph), but may be folded with
the power folding mirror switch. If the
vehicle speed is driven above 40 km/h
(25 mph), they may automatically unfold
and may not be refolded with the power
folding mirror switch.