Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
376 Vehicle Care
Dolly TowingCaution
Do not tow this vehicle with two wheels
on the ground, or vehicle damage could
occur. This damage would not be covered
by the vehicle warranty.
Dolly towing this vehicle is not allowed with
either the front or the rear tires on the
ground for two-wheel drive or four-wheel
drive, regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0395.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.
Caution
Avoid using high-pressure washes closer
than 30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding
8 274 kPa (1,200 psi) can result in
damage or removal of paint and decals.
If using an automatic car wash, follow the
car wash instructions. The windshield wiper
and rear window wiper, if equipped, must
be off. Remove any accessories that may be
damaged or interfere with the car wash
equipment.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Vehicle Care 381
Use cleaners specifically designed for the
surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not spray
cleaners on any switches or controls.
Remove cleaners quickly.
Before using cleaners, read and follow all
safety instructions on the label. While
cleaning the interior, open the doors and
windows to get proper ventilation.
To prevent damage, do not clean the
interior using the following cleaners or
techniques:
.Never use a razor or any other sharp
object to remove soil from any interior
surface.
.Never use a brush with stiff bristles.
.Never rub any surface aggressively or
with too much pressure.
.Do not use laundry detergents or
dishwashing soaps with degreasers. For
liquid cleaners, use approximately
20 drops per 3.8 L (1 gal) of water.
A concentrated soap solution will create
streaks and attract dirt. Do not use
solutions that contain strong or
caustic soap.
.Do not heavily saturate the upholstery
when cleaning.
.Do not use solvents or cleaners containing
solvents.
Interior Glass
To clean, use a terry cloth fabric dampened
with water. Wipe droplets left behind with a
clean dry cloth. If necessary, use a
commercial glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use abrasive
cleaners on automotive glass. Abrasive
cleaners or aggressive cleaning may
damage the rear window defogger.
Cleaning the windshield with water during
the first three to six months of ownership
will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover gently, so
that the speaker will not be damaged. Clean
spots with water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a sponge
or soft, lint-free cloth dampened with
water.
.When heavily soiled, use warm soapy
water.
Fabric/Carpet/Suede
Start by vacuuming the surface using a soft
brush attachment. If a rotating vacuum
brush attachment is being used, only use it
on the floor carpet. Before cleaning, gently
remove as much of the soil as possible:
.Gently blot liquids with a paper towel.
Continue blotting until no more soil can
be removed.
.For solid soils, remove as much as
possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water. Microfiber cloth is
recommended to prevent lint transfer to
the fabric or carpet.
2. Remove excess moisture by gently wringing until water does not drip from
the cleaning cloth.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
382 Vehicle Care
3. Start on the outside edge of the soil andgently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened with
water to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a mild soap
solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
(Continued)
Caution (Continued)
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners containing
these solvents can permanently change
the appearance and feel of leather or soft
trim, and are not recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
390 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Normal
(1) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(2) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition. (3)
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced.
(4) Or every five years, whichever comes
first. See Cooling System 0319.
(5) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(6) Replace brake fluid every five years. See
Brake Fluid 0326. (7)
Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0329.
(8) Or every 10 years, whichever comes first.
See Gas Strut(s) 0330.
(9) Replace air conditioning desiccant every
seven years.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Service and Maintenance 391
Maintenance Schedule Additional
Required Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.
Check engine air filter life percentage and status. Change
engine air filter, if needed.
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with 4WD. (3)@@@
Replace spark plugs. Inspect spark plug wires and/or boots.@
Drain and fill engine cooling system. (4)@
Visually inspect accessory drive belts. (5)@
Replace brake fluid. (6)
Replace front and rear wiper blades. (7)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts. (8)@ @
Replace air conditioning desiccant. (9)
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(2)
Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(3) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 427
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . .412
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . .413
OnStar System . . . . . . . . . . . . . . . . . . . . . . 155, 174
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 322
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 230
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Over Things That Burn . . . . . . . . . . . . . . . . . 231
Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . . . . . . 262
Passenger Airbag Status Indicator . . . . . . . . 109
Passenger Compartment Air Filter . . . . . . . 209
Passenger Sensing System . . . . . . . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 114
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Phone Apple CarPlay and Android Auto . . . . . . . 185
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 181, 182
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 140
Retained Accessory (RAP) . . . . . . . . . . . . . . 229
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 39
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . .25
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 58
Privacy Vehicle Data Recording . . . . . . . . . . . . . . . . 410
Problems with Route Guidance . . . . . . . . . . . 175
Program Courtesy Transportation . . . . . . . . . . . . . . . 406
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 277
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . .309, 327, 369, Back CoverPublication Ordering Information . . . . . . . . 408
R
Radio
HD Radio Technology . . . . . . . . . . . . . . . . . . 149
Radio Data System (RDS) . . . . . . . . . . . . . . . . 150
Radio Frequency Statement . . . . . . . . . . . . . . 409
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . 30
Rear Climate Control System . . . . . . . . . . . . 207
Rear Pedestrian Alert . . . . . . . . . . . . . . . . . . . . 266
Rear Seat Infotainment (RSI) System . . . . . 156
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rear Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . 262
Rear Window Washer/Wiper . . . . . . . . . . . . . 96
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Automatic Dimming . . . . . . . . . . . . . . . . . . . . 30
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 40
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13690484) - 2021 - crc - 8/17/20
Index 431
Warning (cont'd)Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . 136
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Wheels
Alignment and Tire Balance . . . . . . . . . . . . 356
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
When It Is Time for New Tires . . . . . . . . . . . 353
Where to Put the Restraint . . . . . . . . . . . . . . . .75
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Windshield
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Wiper Blade Replacement . . . . . . . . . . . . . . . . 329
Wipers
Rear Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . . . 99