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Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
144 Infotainment System
pressed. PressingOwill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0152 or
Bluetooth Audio 0154.
5.v
.Press and release to access the
phone display or answer an
incoming call.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
The Home Page can be set up to have up to
four pages with eight icons per page. Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons
1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Overview) 0181 or
Bluetooth (Pairing and Using a Phone) 0182.
c:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Infotainment System 145
The favorites and volume switches are on
the back of the steering wheel.1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Overview) 0181
or
Bluetooth (Pairing and Using a Phone) 0182.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0164.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0187.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0185.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0185.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device
hotspot. On most mobile devices, activation
of the Wi-Fi hotspot is in the device’s
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
148 Infotainment System
Software Updates
Over-the-Air Software Updates
If equipped, see“Updates”underSettings
0 187 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the three most recently used
sources listed at the left side of the display
or touch the More option to display a list of
available sources. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX (if equipped), and
Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
Treble, and Surround (if equipped) using the
options on the infotainment display. Fade/Balance :
Touch to adjust by using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Sound Mode (If Equipped)
.Bose Surround Sound systems may have
four sound modes:
‐ Normal: Adjusts the audio to provide
the best sound for all seating positions.
‐ Driver: Adjusts the audio to provide the
best sound for the driver.
‐ Rear: Adjusts the audio to provide the
best sound for the rear seat occupants.
‐ Centerpoint: Adjusts the audio to
create a surround listening experience
for all seating positions.
Finding a Station
Seeking a Station
From the AM, FM, or SXM (if equipped)
option, press
6or7on the center stack
to search for the previous or next strong
station or channel.
Browsing Stations
Touch the Browse option to list all available
stations or channels. Navigate up and down
through all stations by scrolling the list.
Touch the station or channel you want to
listen to. Touch
Hto save the station or
channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area.
Direct Tune
Access Direct Tune by touching the Tune
icon on the infotainment display to bring up
the keypad. Navigate through all frequencies
using the arrows on the right side of the

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
154 Infotainment System
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
To view supported devices, see
my.chevrolet.com/learn.
Storing and Recalling Media Favorites
To store media favorites, touch Browse to
display a list of media types.
Touch one of the following Browse options
to save a favorite:
Playlists :Touch
Hnext to any playlist to
store the playlist as a favorite. Touch a
saved favorite to recall a favorite playlist.
The first song in the playlist begins to play.
Artists : Touch
Hnext to any artist to
store the artist as a favorite. Touch a saved
favorite to recall a favorite artist. The first
song in the artist list begins to play.
Songs : Touch
Hnext to any song to store
the song as a favorite. Touch a saved
favorite to recall a favorite song. Albums :
Touch
Hnext to any album to
store the album as a favorite. Touch a saved
favorite to recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any genre to
store the genre as a favorite. Touch a saved
favorite to recall a favorite genre. The first
song of the genre begins to play.
Podcasts : Touch
Hnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth (Overview)
0 181 or
Bluetooth (Pairing and Using a Phone) 0182
for help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0148.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 155
Manage Bluetooth Devices
From the Home Page:1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.chevrolet.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance.
See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions. 4G
LTE service is available in select markets. 4G
LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model. Features are subject to change. For more
information, see my.chevrolet.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options.
Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as ——. The advisor call icon will be
active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,

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Navigate (if equipped):Touch to access the
navigation system. See Using the Navigation
System 0164.
Status Bar includes:
.}: Touch to turn off the screen.
Double-tap anywhere on the screen to
turn on the screen again.
.X: Touch to go to Bluetooth Headphone
Setup menu. See “Settings”later in this
section.
.Current Time: The current time is shown
in the middle of the status bar.
.*: Touch to go to the Settings menu.
Rear Consumer Ports (RCP)
If equipped with RSI, the RCP will be in the
rear of the center console. These include 2
type C USB ports and 2 HDMI ports. USB
Connect the media source such as Android
device, iOS device, MP3 player or USB
storage device, and go to the video or audio
playback screen.
Any USB port in the vehicle can be used to
provide USB content for the RSI system.
HDMI
The HDMI input allows an HDMI A/V cable
to be connected from an auxiliary device
such as a camcorder, video game system,
or Apple device. A cable from Apple is
required for Apple devices.
Touch the HDMI port that the external
device was connected to on the home
screen.
For certain HDMI devices that support USB
charging, the USB ports can be used as a
power source.
Content from these HDMI ports are NOT
accessible through the center-stack display.
To use the HDMI input of the RSI system:
1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video screen.
3. Touch
{(Home) on the desired display
and select HDMI as the source.
Video
Video Playback Screen
Connect the media source using USB port (C
Type) on the Rear Consumer Port (RCP) and
play the content in the media source.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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158 Infotainment System
Touch USB Video and the most recent
viewed USB video will begin playback from
the last played position. During playback,
Browse may be selected to search additional
available USB videos. For a newly inserted
device, the Browse menu is immediately
available.
Recently played videos are also available
from the Watch Menu.
When playing a video, the playback controls
are available during the first few moments.
The Playback Controls can be re-displayed by
touching the screen at any time.
Playback controls include:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Browse: Touch Browse to display the
Video browser menu. See “Video Browser”
later in this section.
.Previous/Next: Touch7or6to select
the previous or next video on the current
media.
.porj(Play or Pause): Touchpto play
or touch
jto pause a video.
.Share: Touch to share the video playback
screen with the other screen. Swiping the
screen to left or right also shares the
screen.
Video Browser
Touch Browse to go to the Select a Video
screen.
The following will display:
.Recently Played: Shows the content
recently played.
.USB1 & USB 2: Shows the content in the
media source connected to USB ports
on RCP.
Audio
Audio Playback Screen
Connect the media source using USB port (C
Type) on the Rear Consumer Port (RCP) and
play the content in the media source.
Touch USB Music. The most recent USB
audio file will begin playback from the last
played position. During Playback, browse
may be selected to search and select
additional available USB music files. For a
newly inserted device, the Browse menu is
immediately available from the Listen menu.
The playback screen displays:
.The connected media source.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 159
.The audio content information such as
title, artist, and album.
.The tracks album art.
.The current position and total playing
time. Drag the progress point to move to
the position wanted.
.The playback controls.
Playback controls are always displayed.
Playback controls include:
.{(Home): Touch{to return to the RSI
Home selection screen.
.X(Headphones): TouchXto access the
Bluetooth Headphone Setup menu. See
“Settings” later in this section.
.Browse: Touch Browse to display the
audio browser menu. See “Audio Browser”
later in this section.
.Previous/Next: Touch7or6to select
the previous or next audio content.
.porj(Play or Pause): Touchpto play
or touch
jto pause the audio content.
.Shuffle: Touch to play the playlist
randomly.
.Share: Touch to share the audio playback
with the other screen. Swiping the screen
to left or right also shares the screen. Audio Browser
Touch Browse to go to the audio browser
screen.
The following will display:
.Content in the connected media source
can be sorted by Playlists, Artists, Albums,
Songs, Genres, Podcasts, and Audiobooks.
Touch
Tto move to the next page.
.The audio content currently being played.
Touch this section and it moves to the
audio playback screen.
.The content sorted by the standard you
choose. Touch the content wanted.
Miracast / HDMI
Miracast Connection
Connect Miracast compatible devices to
either the RSI screen by mirroring the
display of the mobile device through WiFi-Direct. The system supports two
Miracast device connections at a time (one
for each screen) and allows both screens to
view that single connection simultaneously
through screen sharing.
Apple does not support the Miracast
standard.
To connect initially:
1. Touch Miracast in Watch section of the home screen. The RSI system starts to
initialize the Miracast connection.
2. Select “%Rear Seat%” from your mobile
device's the Wi-Fi list. The device
connection pop-up message is displayed.
Touch OK. Touching Decline goes back to
the home screen.
3. Some Miracast enabled devices require to enter a PIN number, supplied by the
device, into the RSI system or on the
device in order to complete the
connection process.
4. When the full connection is complete, the RSI screen displays a mirror image of
the mobile devices display onto the
associated RSI screen.