Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - CRC - 8/21/20
Introduction 5
1.Electric Parking Brake 0240.
2.
gTraction Control/Electronic Stability
Control 0242.
hStop/Start Button (If Equipped). See
Stop/Start System 0229
XPark Assist Button (If Equipped). See
Assistance Systems for Parking or Backing
0 262.
ALane Keep Assist (LKA) 0275 (If
Equipped).
5Hill Descent Control (HDC) 0244 (If
Equipped).
-110V Power Outlet Enable (If
Equipped). See Power Outlets098.
3. Air Vents 0208 4. Turn Signal Lever. See
Turn and
Lane-Change Signals 0137.
Windshield Wiper/Washer 095.
Rear Window Wiper/Washer 096.
5. Head-Up Display (HUD) 0121 (If
Equipped).
6. Favorite Switches (Out of View). See Steering Wheel Controls 0144.
Volume Switches (Out of View). See
Steering Wheel Controls 0144.
7. Instrument Cluster 0102.
8. Shift Buttons. See Automatic
Transmission 0232.
Electronic Range Select (ERS). See Manual
Mode 0235. 9. Light Sensor. See
Automatic Headlamp
System 0135.
10. Infotainment. See Introduction0141.
11. Instrument Panel Storage 088 (If
Equipped).
12. Hazard Warning Flashers 0136.
13. Infotainment. See Overview0142.
14. Dual Automatic Climate Control System
0204.
15. Heated and Ventilated Front Seats 043
(If Equipped).
16. Power Outlet (12V Direct Current) (If Equipped). See Power Outlets098.
17. Rear Climate Control Buttons. See Rear
Climate Control System 0207.
18. USB Port 0152.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
8 Keys, Doors, and Windows
The mechanical key inside the remote key is
used for the driver door and glove box.
To remove the mechanical key, press the
button on the side of the remote key near
the bottom, and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
The mechanical key may have a bar-coded
key tag that the dealer or qualified
locksmith can use to make new keys. store
this information in a safe place, not in the
vehicle.
See your dealer if a replacement key or
additional key is needed.If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 412.
If locked out of the vehicle, see Roadside
Assistance Program 0404.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats040.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0409.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key’s battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Keyless Entry
(RKE) System 08.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 9
Q:Press to lock all doors.
If enabled, the turn signal lamps flash once
on the second press to indicate locking has
occurred. If enabled, the horn chirps when
Qis pressed again within three seconds. See
Vehicle Personalization 0124.
Pressing
Qarms the alarm system. See
Vehicle Alarm System 025.
If equipped with auto mirror folding,
pressing and holding
Qfor one second will
fold the mirrors, if enabled. See Vehicle
Personalization 0124.
K:Press once to unlock only the driver
door. If
Kis pressed again within
three seconds, all remaining doors unlock.
The interior lamps may come on and stay
on for 20 seconds or until the ignition is
turned on.
If enabled, the turn signal lamps flash twice
to indicate unlocking has occurred.
If enabled, the exterior lamps may turn on.
See Vehicle Personalization 0124.
Pressing
Kon the remote key disarms the
alarm system. See Vehicle Alarm System
0 25. If equipped with auto mirror folding,
pressing and holding
Kfor one second will
unfold the mirrors, if enabled. See Vehicle
Personalization 0124.
Press and hold
Kuntil the windows fully
open, if remote window operation is
enabled. See Vehicle Personalization 0124.
b:Press twice to open or close the
liftgate. Press once to stop the liftgate from
moving.
c: Press twice to open the liftglass.
7:Press and release to initiate vehicle
locate. The turn signal lamps flash and the
horn sounds three times.
Press and hold
7for more than
three seconds to activate the panic alarm.
The turn signal lamps flash and the horn
sounds repeatedly for 30 seconds. The alarm
turns off when the ignition is turned on or
7is pressed again. The ignition must be off
for the panic alarm to work.
/: To remote start the vehicle, double
press
/from outside the vehicle using the
remote key. The vehicle cannot be started if
a remote key is left inside the vehicle. See
Remote Vehicle Start 014.
Keyless Access Operation
The Keyless Access system allows for doors
and the liftgate to be accessed without
removing the remote key from your pocket,
purse, briefcase, etc. The remote key must
be within 1 m (3 ft) of the liftgate or door
being opened. If the vehicle has this feature,
there will be a button on the outside door
handles.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. See Vehicle
Personalization 0124.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats040.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on the
driver door handle will unlock the driver
door. If the lock/unlock button is pressed
again within five seconds, all passenger
doors and the liftgate will unlock.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
10 Keys, Doors, and Windows
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been more than five seconds since
the first lock/unlock button press.
.Two lock/unlock button presses were
used to unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on a
passenger door handle will unlock all doors. Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has been opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Liftgate
If equipped, keyless unlocking of the exterior
door handles and liftgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the liftgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
Disabling Keyless Unlocking may also be
configured under Vehicle Personalization
0 124. Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash twice quickly to indicate
access is enabled.
Enabling Keyless Unlocking may also be
configured under Vehicle Personalization
0 124.
Passive Locking
The Keyless Access system will lock the
vehicle several seconds after all doors are
closed, if the vehicle is off and at least one
remote key has been removed from the
interior, or none remain in the interior.
If other electronic devices interfere with the
remote key signal, the vehicle may not
detect the remote key inside the vehicle.
If passive locking is enabled, the doors may
lock with the remote key inside the vehicle.
Do not leave the remote key in an
unattended vehicle.
To customize the doors to automatically lock
when exiting the vehicle, see “Remote Lock,
Unlock, Start” underVehicle Personalization
0 124.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 15
The engine will turn off during a remote
vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The remote key range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the remote key. See Remote Keyless Entry
(RKE) System 08or
Vehicle Personalization 0124.
Starting the Engine Using Remote Start
1. Press
Stwice on the remote key. The
turn signal lamps will flash. The lamps
flash to confirm the request to remote
start the vehicle has been received.
During the remote start, the doors will
be locked and the parking lamps will
remain on as long as the engine is
running.
2. The engine will shut off after 15 minutes or after the remainder of the 30 minute
total running time is used, unless you
stop the remote start before engine
running has completed or the vehicle is
turned on.
3. Press the brake pedal and turn the ignition on to drive the vehicle. Extending Engine Run Time
Remote start can be used for up to
30 minutes of total engine run time.
After two remote starts of 15 minutes,
or multiple shorter time starts totaling
30 minutes have been used, the vehicle
must be started and then turned off before
the remote start can be used again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:.Press and holdSuntil the parking
lamps turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is (Continued)
Warning (Continued)
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock or unlock the doors from outside the
vehicle:
.PressQorKon the remote key. See
Remote Keyless Entry (RKE) System
Operation 08.
.Use the mechanical key in the
driver door.
To lock or unlock the doors from inside the
vehicle:
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
Keys, Doors, and Windows 21
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate
button. Manually adjust the liftgate
position if needed.
3. Press and hold
lon the bottom edge
of the liftgate next to the latch on the
outside of the liftgate until the turn
signals flash and a beep sounds. This
indicates the setting has been recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
Manual Operation
Select OFF to manually operate the liftgate.
See “Manual Liftgate” at the beginning of
this section.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
Hands-Free Operation
If equipped with Hands-Free Vehicle Access,
the liftgate may be operated with a kicking
motion under the rear bumper at the
location of the projected logo. The remote
key must be within 1m (3ft) of the rear
bumper to use hands-free feature.
Splashing water may cause the liftgate to
open. Keep the remote key away from the
rear bumper detection area or turn the
liftgate mode to OFF when cleaning or
working near the rear bumper to avoid
accidental opening.
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
switches.
The hands-free feature can be customized.
See Vehicle Personalization 0124. Choose
from the following:
On-Open and Close : The kicking motion is
activated to both open and close the
liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
26 Keys, Doors, and Windows
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the mechanical key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle. To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the remote
key, or use the Keyless Access system.
Unlocking the driver door with the
mechanical key will not disarm the
system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13690484) - 2021 - crc - 8/17/20
28 Keys, Doors, and Windows
Power Mirrors
To adjust the mirrors:1. Press
}or|to select the driver or
passenger side mirror. The indicator light
comes on.
2. Press the arrows on the control pad to move the mirror up, down, right, or left.
3. Adjust the outside mirror so that the side of the vehicle and the area behind
are seen.
4. Press either
}or|again to deselect
the mirror. The indicator light goes off. Turn Signal Indicator
If equipped, the mirror has turn signal
indicator lights, which flash in the direction
of the turn or lane change.
Puddle Lamps
If equipped, puddle lamps project light from
the bottom of the mirror to the area of
ground below the driver and passenger
doors. See
Entry Lighting 0139 and
Exit Lighting 0139.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 040.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0272.
Folding Mirrors
Manual Folding
Fold the mirrors inward to prevent damage
when going through an automatic car wash.
To fold, pull the mirror toward the vehicle.
Push the mirror outward, to return to its
original position.
Power Folding
To adjust power folding mirrors, if equipped:
1. Press
{to fold the mirrors inward.
2. Press
{again to return the mirrors to
the driving position.
The outside mirrors may automatically
unfold when the vehicle is driven above
20 km/h (12 mph), but may be folded with
the power folding mirror switch. If the
vehicle speed is driven above 40 km/h
(25 mph), they may automatically unfold
and may not be refolded with the power
folding mirror switch.