Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
178 Vehicle Care
Caution (Continued)
.Tighten the nut with a hand tool. Do
not use an impact wrench or power
tools to tighten the nut.
The vehicle could be damaged if these
guidelines are not followed.
Caution
Do not use paints, lubricants, or corrosion
inhibitors on the nut that secures the
negative battery cable to the vehicle. This
could damage the vehicle.
1. Install the negative battery cable (2) to the battery.
2. Install the negative battery cable nut (1) and tighten.
3. Turn the ignition on.
Starter Switch Check
{Warning
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured. 1. Before starting this check, be sure there
is enough room around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator pedal, and be
ready to turn off the engine immediately
if it starts.
3. Try to start the engine in each gear. The vehicle should start only in P (Park) or
N (Neutral). If the vehicle starts in any
other position, contact your dealer for
service.
Automatic Transmission Shift Lock
Control Function Check
{Warning
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room around the vehicle.
It should be parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular brake immediately if
the vehicle begins to move. 3. With the engine off, turn the ignition on,
but do not start the engine. Without
applying the regular brake, try to move
the shift lever out of P (Park) with
normal effort. If the shift lever moves
out of P (Park), contact your dealer for
service.
Ignition Transmission Lock Check
If equipped with Key Access, while parked,
and with the parking brake set, try to turn
the ignition off in each shift lever position.
.For automatic transmission vehicles, the
ignition should turn off only when the
shift lever is in P (Park).
.For manual transmission vehicles, the
ignition should turn off only when the
shift lever is in Neutral.
On all Key Access vehicles, the ignition key
should come out only when the ignition
is off.
Contact your dealer if service is required.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
Vehicle Care 185
4. Pull the bulb (2) straight out of thesocket.
5. Push the new bulb into the socket.
6. Install the bulb socket (3) by turning clockwise into the license plate lamp
assembly.
7. Replace the license plate lamp assembly by using the two screws to secure.
Electrical System
Electrical System Overload
The vehicle has fuses and circuit breakers to
protect against an electrical system
overload.
When the current electrical load is too
heavy, the circuit breaker opens and closes,
protecting the circuit until the current load
returns to normal or the problem is fixed.
This greatly reduces the chance of circuit
overload and fire caused by electrical
problems.
Fuses and circuit breakers protect power
devices in the vehicle.
Replace a bad fuse with a new one of the
identical size and rating. If there is a problem on the road and a fuse
needs to be replaced, the same amperage
fuse can be borrowed. Choose some feature
of the vehicle that is not needed to use and
replace it as soon as possible.
Headlamp Wiring
An electrical overload may cause the lamps
to go on and off, or in some cases to
remain off. Have the headlamp wiring
checked right away if the lamps go on and
off or remain off.
Windshield Wipers
If the wiper motor overheats due to heavy
snow or ice, the windshield wipers will stop
until the motor cools and will then restart.
Although the circuit is protected from
electrical overload, overload due to heavy
snow or ice may cause wiper linkage
damage. Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an electrical
problem and not snow or ice, be sure to get
it fixed.
Fuses and Circuit Breakers
The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit breakers.
This greatly reduces the chance of damage
caused by electrical problems.
{Danger
Fuses and circuit breakers are marked
with their ampere rating. Do not exceed
the specified amperage rating when
replacing fuses and circuit breakers. Use
of an oversized fuse or circuit breaker can
result in a vehicle fire. You and others
could be seriously injured or killed.
{Warning
Installation or use of fuses that do not
meet GM’s original fuse specifications is
dangerous. The fuses could fail, and result
(Continued)
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
210 Vehicle Care
Caution
Wheel covers will not fit on the vehicle's
compact spare. If you try to put a wheel
cover on the compact spare, the cover or
the spare could be damaged.
Storing a Flat or Spare Tire and Tools
{Warning
Storing a jack, a tire, or other equipment
in the passenger compartment of the
vehicle could cause injury. In a sudden
stop or collision, loose equipment could
strike someone. Store all these in the
proper place.
1. Remove the load compartment cover.
2. Lift the load floor.
3. Place the tool container and the flat tire upright into the tool box spare.
4. Pull the release knob on top of the rear seatback to move it forward.
5. Route the loop end of the strap throughthe seatback latch.
6. Route the hook end of the strap through the loop and securely fasten it to the
seatback latch.
7. Pull back the rear seatbacks.8. Attach the hook to the liftgate latch.
9. Tighten the strap and secure it using the buckle.
The compact spare tire is for temporary use
only. Replace the compact spare tire with a
full-size tire as soon as you can. See
Compact Spare Tire 0210.
Compact Spare Tire
{Warning
Driving with more than one compact
spare tire at a time could result in loss of
braking and handling. This could lead to a
(Continued)
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
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Vehicle Care 213
4. Turn the ignition off. Turn off all lightsand accessories in both vehicles, except
the hazard warning flashers if needed.
{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Connect one end of the red positive (+) cable to the positive (+) post (2) on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
post (3) of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–)
post (4) of the good battery.
8. Connect the other end of the black negative (–) cable to the negative (–)
grounding point (1) for the discharged
battery.
9. Start the engine in the vehicle with the good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
(Continued)
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
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Vehicle Care 215
.If the vehicle is ready to be towed. Just
as preparing the vehicle for a long trip,
make sure the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.
Dinghy Towing (with Automatic
Transmission)
Caution
If the vehicle is towed with all four
wheels on the ground, the drivetrain
components could be damaged. The
repairs would not be covered by the
vehicle warranty. Do not tow the vehicle
with all four wheels on the ground.
Vehicles with an automatic transmission
should not be towed with all four wheels on
the ground. If the vehicle must be towed, a
dolly should be used. See "Dolly Towing"
following.
Dinghy Towing (with Manual
Transmission)
To dinghy tow the vehicle from the front
with all four wheels on the ground: 1. Position the vehicle to tow and then secure it to the tow vehicle.
2. Apply the parking brake.
3. Shift the transmission to Neutral.
4. Disconnect the negative battery cable at the battery. See “Negative Battery Cable
Disconnection” underBattery - North
America 0176.
5. Cover the negative battery post with a non-conductive material to prevent any
contact with the negative battery
terminal.
6. Release the parking brake.
Caution
If 113 km/h (70 mph) is exceeded while
towing the vehicle, it could be damaged.
Never exceed 113 km/h (70 mph) while
towing the vehicle.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
216 Vehicle Care
Caution
Towing the vehicle from the rear could
damage it. Also, repairs would not be
covered by the vehicle warranty. Never
have the vehicle towed from the rear.
To disconnect the towed vehicle: 1. Park on a level surface.
2. Apply the parking brake.
3. Make sure that the ignition is off.
4. Remove any tape, glue, or excess material from the negative battery post.
5. Connect the battery. See “Negative
Battery Cable Reconnection” under
Battery - North America 0176. 6. Disconnect the vehicle from the tow
vehicle.
7. Release the parking brake.
Dolly Towing
To tow the vehicle with the two rear wheels
on the ground and the front wheels on a
dolly: 1. Put the front wheels on a dolly.
2. Shift an automatic transmission into P (Park) or a manual transmission into
1 (First) gear.
3. Set the parking brake.
4. Clamp the steering wheel in a straight-ahead position with a clamping
device designed for towing. 5. Turn the ignition off.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Caution
Towing the vehicle from the rear could
damage it. Also, repairs would not be
covered by the vehicle warranty. Never
have the vehicle towed from the rear.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
Vehicle Care 223
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can(Continued)
Warning (Continued)
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals.
Use the following guidelines for proper floor
mat usage:
.The original equipment floor mats were
designed for your vehicle. If the floor
mats need replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats may not
fit properly and may interfere with the
pedals. Always check that the floor mats
do not interfere with the pedals.
.Do not use a floor mat if the vehicle is
not equipped with a floor mat retainer on
the driver side floor.
.Use the floor mat with the correct side
up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.
Removing and Replacing the Floor Mats
Pull up on the rear of the floor mat to
unlock each retainer and remove.
Reinstall by lining up the floor mat retainer
openings over the carpet retainers and snap
into position.
Make sure the floor mat is properly secured
in place.
Verify the floor mat does not interfere with
the pedals.
Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
240 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 240
Customer Assistance Offices . . . . . . . . . . . 242
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Online Owner Center . . . . . . . . . . . . . . . . . . 242
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Roadside Assistance Program . . . . . . . . . . 243
Scheduling Service Appointments . . . . . 244
Courtesy Transportation Program . . . . . 245
Collision Damage Repair . . . . . . . . . . . . . . . 246
Publication Ordering Information . . . . . . 247
Radio Frequency Statement . . . . . . . . . . . 248
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 248
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 248
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 249
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 249
Event Data Recorders . . . . . . . . . . . . . . . . . . 250
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive