2021 CHEVROLET SPARK service

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
Service and Maintenance 233
.Signs that the alignment may need to be
adjusted include pulling, improper vehicle
handling, or unusual tire wear.
.Your dealer has the required equipment
to ensure proper wheel alignment.
Windshield
For safety, appearance, and the best
viewing, keep the windshield clean and
clear.
.Signs of damage include scratches, cracks,
and chips.
.Trained dealer technicians can inspect the
windshield and recommend proper
replacement if needed.
Wiper Blades
Wiper blades need to be cleaned and kept in
good condition to provide a clear view.
.Signs of wear include streaking, skipping
across the windshield, and worn or split
rubber.
.Trained dealer technicians can check the
wiper blades and replace them when
needed.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
234 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.Usage Fluid/Lubricant
Brake/Clutch Hydraulic System DOT 4 Hydraulic Brake Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System
0 170.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0166.
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol or lubricant meeting requirements of NLGI #2, Category LB
or GC-LB.
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube. See your dealer. Transmission See your dealer.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
Service and Maintenance 235
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part NumberACDelco Part Number
Engine Air Cleaner/Filter 95238310A3227C
Engine Oil Filter 12696048PF64
Passenger Compartment Air Filter 95369731CF202
Spark Plugs 1263719741-124
Wiper Blades
IDriver Side –60 cm (23.6 in) 95391363
—
IPassenger Side –35 cm (13.8 in) 95391365
—
IRear 95391371
—

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
236 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
Technical Data 237
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 237
Service Parts Identification . . . . . . . . . . . . . 237
Vehicle Data
Capacities and Specifications . . . . . . . . . . 238
Engine Drive Belt Routing . . . . . . . . . . . . . 239
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0238 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the center pillar that
you can scan for the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
a label inside of the glove box.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
240 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 240
Customer Assistance Offices . . . . . . . . . . . 242
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Online Owner Center . . . . . . . . . . . . . . . . . . 242
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Roadside Assistance Program . . . . . . . . . . 243
Scheduling Service Appointments . . . . . 244
Courtesy Transportation Program . . . . . 245
Collision Damage Repair . . . . . . . . . . . . . . . 246
Publication Ordering Information . . . . . . 247
Radio Frequency Statement . . . . . . . . . . . 248
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 248
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 248
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 249
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 249
Event Data Recorders . . . . . . . . . . . . . . . . . . 250
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
Customer Information 241
disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or
write them at the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge. For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
242 Customer Information
Customer Assistance Offices
Chevrolet encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail
Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with Chevrolet by dialing:
1-800-833-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The Chevrolet Owner Center (U.S.)
my.chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0237.