Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
112 Instruments and Controls
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications0302.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required. To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :
A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.If fuel has been added to the vehicle
using the capless funnel adapter, make
sure that it has been removed. See
“Filling the Tank with a Portable Gas Can”
under Filling the Tank (Pickup Model)
0 265 or
Filling the Tank (Chassis Cab and Box
Delete Models) 0266. The diagnostic
system can detect if the adapter has been
left installed in the vehicle, allowing fuel
to evaporate into the atmosphere. A few
driving trips with the adapter removed
may turn off the light.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. See Recommended Fuel 0263.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
264 Driving and Operating
Use regular unleaded gasoline meeting
ASTM specification D4814 with a posted
octane rating of 87—(R+M)/2 —or higher.
Do not use gasoline with a posted octane
rating of less than 87, as this may cause
engine knock and will lower fuel economy.
Prohibited Fuels
Caution
Do not use fuels with any of the
following conditions; doing so may
damage the vehicle and void its
warranty:
.For vehicles that are not FlexFuel, fuel
labeled greater than 15% ethanol by
volume, such as mid-level ethanol
blends (16–50% ethanol), E85,
or FlexFuel.
.Fuel with any amount of methanol,
methylal, ferrocene, and aniline. These
fuels can corrode metal fuel system
parts or damage plastic and rubber
parts.
(Continued)
Caution (Continued)
.Fuel containing metals such as
methylcyclopentadienyl manganese
tricarbonyl (MMT), which can damage
the emissions control system and
spark plugs.
.Fuel with a posted octane rating of
less than the recommended fuel. Using
this fuel will lower fuel economy and
performance, and may decrease the
life of the emissions catalyst.
Fuels in Foreign Countries
The U.S., Canada, and Mexico post fuel
octane ratings in anti-knock index (AKI). For
fuel not to use in a foreign country, see
Prohibited Fuels 0264.
Fuel Additives
TOP TIER Detergent Gasoline is highly
recommended for use with your vehicle.
If your country does not have TOP TIER
Detergent Gasoline, add ACDelco Fuel
System Treatment Plus−Gasoline to the
vehicle’s gasoline fuel tank at every oil
change or 15 000 km (9,000 mi), whichever
occurs first. TOP TIER Detergent Gasoline and
ACDelco Fuel System Treatment Plus −Gasoline will help keep your vehicle’s
engine fuel deposit free and performing
optimally.
E85 or FlexFuel
Vehicles with a yellow fuel sticker on the
fuel door can use either unleaded gasoline
or fuel containing up to 85% ethanol (E85).
All other vehicles should use only the
unleaded gasoline as described in
Recommended Fuel
0263.
The use of E85 or FlexFuel is encouraged
when the vehicle is designed to use it. E85
or FlexFuel is made from renewable sources.
To help locate fuel stations that carry E85 or
FlexFuel, the U.S. Department of Energy has
an alternative fuel website. See
www.afdc.energy.gov/afdc/locator/stations.
E85 or FlexFuel should meet ASTM
Specification D 5798 or CAN/CGSB–3.512 in
Canada. Do not use the fuel if the ethanol
content is greater than 85%. Fuel mixtures
that do not meet ASTM or CGSB
specifications can affect driveability and
could cause the malfunction indicator lamp
to come on.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 267
Warning (Continued)
.Read and follow all the instructions on
the fuel pump island.
.Turn off the engine when refueling.
.Keep sparks, flames, and smoking
materials away from fuel.
.Do not leave the fuel pump
unattended.
.Avoid using electronic devices while
refueling.
.Do not re-enter the vehicle while
pumping fuel.
.Keep children away from the fuel
pump and never let children
pump fuel.
.Before touching the fill nozzle, touch a
metallic object to discharge static
electricity from your body.
.Fuel can spray out if the fuel cap is
opened too quickly. This spray can
happen if the tank is nearly full, and is
more likely in hot weather. Open the
fuel cap slowly and wait for any hiss
noise to stop, then unscrew the cap all
the way.Turn the fuel cap counterclockwise to
remove. Fully insert and latch the fill nozzle,
begin fueling. For models with dual fuel
tanks, the fuel gauge shows an average of
both tanks. When refueling, refuel the
primary front tank first, then add fuel to the
auxiliary rear tank.
{Warning
Overfilling the fuel tank by more than
three clicks of a standard fill nozzle may
cause:
.Vehicle performance issues, including
engine stalling and damage to the fuel
system.
.Fuel spills.
.Under certain conditions, fuel fires.
Be careful not to spill fuel. Wait five seconds
after you have finished pumping before
removing the fill nozzle. Clean fuel from
painted surfaces as soon as possible. See
Exterior Care 0373. Reinstall the cap by
turning it clockwise until it clicks.
{Warning
If a fire starts while you are refueling, do
not remove the fill nozzle. Shut off the
flow of fuel by shutting off the pump or
by notifying the station attendant. Leave
the area immediately.
Caution
If a new fuel cap is needed, get the right
type of cap from your dealer. The wrong
type of fuel cap may not fit properly,
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. See Malfunction
Indicator Lamp (Check Engine Light) 0111.
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
(Continued)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
302 Vehicle Care
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 066.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0408.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 66. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 020.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 396.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
320 Vehicle Care
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer toMaintenance Schedule 0384 to
determine when to check the lubricant.
1. Fill Plug
2. Drain Plug
To get an accurate reading, the vehicle
should be on a level surface.
If the level is below the bottom of the fill
plug (1) hole, located on the transfer case,
some lubricant will need to be added. Add enough lubricant to raise the level to the
bottom of the fill plug (1) hole. Use care not
to overtighten the plug.
When to Change Lubricant
Refer to
Maintenance Schedule 0384 to
determine how often to change the
lubricant.
What to Use
Refer to Recommended Fluids and Lubricants
0 393 to determine what kind of lubricant
to use.
Front Axle
When to Check Lubricant
It is not necessary to regularly check the
front axle fluid unless a leak is suspected or
an unusual noise is heard. A fluid loss could
indicate a problem. Have it inspected and
repaired. This service can be complex. See
your dealer.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
Rear Axle
When to Check Lubricant
It is not necessary to regularly check the
rear axle fluid unless a leak is suspected or
an unusual noise is heard. A fluid loss could
indicate a problem. Have it inspected and
repaired. This service can be complex. See
your dealer.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
Noise Control System
NOISE EMISSIONS WARRANTY
General Motors LLC, warrants to the first
person who purchases this vehicle for
purposes other than resale and to each
subsequent purchaser that this vehicle as
manufactured by General Motors LLC, was
designed, built and equipped to conform at
the time it left General Motors LLC’s control
with all applicable U.S. EPA Noise Control
Regulations. This warranty covers this
vehicle as designed, built and equipped by
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Vehicle Care 321
General Motors LLC, and is not limited to
any particular part, component or system of
the vehicle manufactured by General Motors
LLC. Defects in design, assembly or in any
part, component or system of the vehicle as
manufactured by General Motors LLC, which,
at the time it left General Motors LLC’s
control, caused noise emissions to exceed
Federal standards, are covered by this
warranty for the life of the vehicle.
TAMPERING WITH NOISE CONTROL
SYSTEM PROHIBITED
Federal law prohibits the following acts or
the causing thereof:1. The removal or rendering inoperative by any person, other than for purposes of
maintenance, repair, or replacement, of
any device or element of design
incorporated into any new vehicle for
the purpose of noise control prior to its
sale or delivery to the ultimate purchaser
or while it is in use; or
2. the use of the vehicle after such device or element of design has been removed
or rendered inoperative by any person.
Among those acts presumed to constitute
tampering are the acts listed below. Insulation:
Removal of the noise shields or any
undercab insulation.
Engine:
Removal or rendering engine speed
governor, if so equipped, inoperative so as
to allow engine speed to exceed
manufacturer specifications.
Modification of the engine control system or
calibration.
Fan and Drive:.Removal of fan clutch or rendering clutch
inoperative.
.Removal of the fan shroud.
Air Intake:
.Removal of air cleaner silencer.
.Reversing air cleaner cover.
Exhaust:
.Removal of muffler, catalytic converter,
and/or resonator.
.Removal of exhaust pipes and exhaust
pipe clamps.
Starter Switch Check
{Warning
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator pedal, and be
ready to turn off the engine immediately
if it starts.
3. Try to start the engine in each gear. The vehicle should start only in P (Park) or
N (Neutral). If the vehicle starts in any
other position, contact your dealer for
service.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Service and Maintenance 383
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 383
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . 384
Special Application Services
Special Application Services . . . . . . . . . . . 390
Additional Maintenance and Care
Additional Maintenance and Care . . . . . 390
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Maintenance Replacement Parts . . . . . . 394
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . 396
General Information
This maintenance section applies to vehicles
with a gasoline engine. For diesel engine
vehicles, see "Maintenance Schedule" in the
Duramax diesel supplement.
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major
repair expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine maintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.