2021 CHEVROLET SILVERADO 2500HD airbag

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
2 Introduction
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
8 Keys, Doors, and Windows
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring,
or by large or long items attached to the
key ring that could be contacted by the
driver or steering wheel. If the ignition
moves out of the RUN position, the
engine will shut off, braking and steering
power assist may be impacted, and
airbags may not deploy. To reduce the
risk of unintentional rotation of the
ignition key, do not change the way the
ignition key and Remote Keyless Entry
(RKE) transmitter, if equipped, are
connected to the provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, all door
locks, and the glove box.
If equipped with memory seats, keys 1 and 2
are linked to seating positions of memory 1
or 2. See
Memory Seats 046.
Programming Keys
Follow these procedures to program up to
eight keys to the vehicle.
Programming with Two Recognized Keys
To program a new key:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
42 Seats and Restraints
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . 42
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 43
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Seat Adjustment . . . . . . . . . . . . . . . . 44
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . 45
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 45
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated and Ventilated Front Seats . . . . . 49
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . 51
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
How to Wear Seat Belts Properly . . . . . . . 52
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 54
Seat Belt Use During Pregnancy . . . . . . . . 56
Seat Belt Extender . . . . . . . . . . . . . . . . . . . . . . 56
Safety System Check . . . . . . . . . . . . . . . . . . . 56
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Replacing Seat Belt System Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Where Are the Airbags? . . . . . . . . . . . . . . . . 59
When Should an Airbag Inflate? . . . . . . . 60
What Makes an Airbag Inflate? . . . . . . . . . 61
How Does an Airbag Restrain? . . . . . . . . . . 61
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Passenger Sensing System . . . . . . . . . . . . . 62
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . . . . . . . 66
Airbag System Check . . . . . . . . . . . . . . . . . . . 67
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Infants and Young Children . . . . . . . . . . . . 69
Child Restraint Systems . . . . . . . . . . . . . . . . . 71
Where to Put the Restraint . . . . . . . . . . . . . 73
Lower Anchors and Tethers for Children(LATCH System) . . . . . . . . . . . . . . . . . . . . . . . 74
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Securing Child Restraints (With the Seat Belt in the Rear Seat) . . . . . . . . . . . . . . . . 84
Securing Child Restraints (With the Seat Belt in the Center Front Seat) . . . . . . . . 87
Securing Child Restraints (With the Seat Belt in the Front Passenger Seat) . . . . . 87
Head Restraints
{
Warning
With head restraints that are not
installed and adjusted properly, there is a
greater chance that occupants will suffer
a neck/spinal injury in a crash. Do not
drive until the head restraints for all
occupants are installed and adjusted
properly.
Front Seats
The vehicle's front seats have adjustable
head restraints in the outboard seating
positions.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
52 Seats and Restraints
This vehicle has indicators as a reminder to
buckle the seat belts. SeeSeat Belt
Reminders 0109.
Why Seat Belts Work
When riding in a vehicle, you travel as fast
as the vehicle does. If the vehicle stops
suddenly, you keep going until something
stops you. It could be the windshield, the
instrument panel, or the seat belts!
When you wear a seat belt, you and the
vehicle slow down together. There is more
time to stop because you stop over a longer
distance and, when worn properly, your
strongest bones take the forces from the
seat belts. That is why wearing seat belts
makes such good sense.
Questions and Answers About Seat Belts
Q: Will I be trapped in the vehicle after a
crash if I am wearing a seat belt?
A: You could be— whether you are
wearing a seat belt or not. Your chance
of being conscious during and after a
crash, so you canunbuckle and get out,
is much greater if you are belted.
Q: If my vehicle has airbags, why should I have to wear seat belts?
A: Airbags are supplemental systems only.
They work withseat belts —not instead
of them. Whether or not an airbag is
provided, all occupants still have to
buckle up to get the most protection.
Also, in nearly all states and in all
Canadian provinces, the law requires
wearing seat belts.
How to Wear Seat Belts Properly
Follow these rules for everyone's protection.
There are additional things to know about
seat belts and children, including smaller
children and infants. If a child will be riding
in the vehicle, see Older Children068 or Infants and Young Children
069. Review
and follow the rules for children in addition
to the following rules.
It is very important for all occupants to
buckle up. Statistics show that unbelted
people are hurt more often in crashes than
those who are wearing seat belts.
There are important things to know about
wearing a seat belt properly..Sit up straight and always keep your feet
on the floor in front of you (if possible).
.Always use the correct buckle for your
seating position.
.Wear the lap part of the belt low and
snug on the hips, just touching the
thighs. In a crash, this applies force to the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
54 Seats and Restraints
Never route the lap or shoulder belt over an
armrest.
{Warning
The seat belt can be pinched if it is
routed under plastic trim on the seat,
such as trim around the rear seatback
folding handle or side airbag. In a crash,
pinched seat belts might not be able to
provide adequate protection. Never allow
seat belts to be routed under plastic trim
pieces.
Lap-Shoulder Belt
All seating positions in the vehicle have a
lap-shoulder belt.The following instructions explain how to
wear a lap-shoulder belt properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index.
2. Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be engaged. See
Child Restraint Systems
0 71. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed
position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
Engaging the child restraint locking
feature in the front outboard seating
position may affect the passenger
sensing system, if equipped. See
Passenger Sensing System 062.
If the webbing locks in the latch plate
before it reaches the buckle, tilt the latch
plate flat to unlock.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 57
reversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. SeeSeat Belt Reminders 0109.
Keep seat belts clean and dry. See Seat Belt
Care 057.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
(Continued)
Warning (Continued)
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any
crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced. New parts and repairs may be necessary
even if the seat belt system was not being
used at the time of the crash.
Have the seat belt pretensioners checked if
the vehicle has been in a crash, or if the
airbag readiness light stays on after you
start the vehicle or while you are driving.
See
Airbag Readiness Light 0110.
Airbag System
The vehicle has the following airbags:
.A frontal airbag for the driver
.A frontal airbag for the front outboard
passenger
.A seat-mounted side impact airbag for the
driver
.A seat-mounted side impact airbag for the
front outboard passenger
.A roof-rail airbag for the driver and the
passenger seated directly behind the
driver
.A roof-rail airbag for the front outboard
passenger and the passenger seated
directly behind the front outboard
passenger

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
58 Seats and Restraints
All vehicle airbags have the word AIRBAG on
the trim or on a label near the deployment
opening.
For frontal airbags, the word AIRBAG is on
the center of the steering wheel for the
driver and on the instrument panel for the
front outboard passenger.
For seat-mounted side impact airbags, the
word AIRBAG is on the side of the seatback
or side of the seat closest to the door.
For roof-rail airbags, the word AIRBAG is on
the ceiling or trim.
Airbags are designed to supplement the
protection provided by seat belts. Even
though today's airbags are also designed to
help reduce the risk of injury from the force
of an inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things to know
about the airbag system:
{Warning
You can be severely injured or killed in a
crash if you are not wearing your seat
belt, even with airbags. Airbags are
designed to work with seat belts, not(Continued)
Warning (Continued)
replace them. Also, airbags are not
designed to inflate in every crash. In
some crashes seat belts are the only
restraint. SeeWhen Should an Airbag
Inflate? 060.
Wearing your seat belt during a crash
helps reduce your chance of hitting
things inside the vehicle or being ejected
from it. Airbags are “supplemental
restraints” to the seat belts. Everyone in
the vehicle should wear a seat belt
properly, whether or not there is an
airbag for that person.
{Warning
Because airbags inflate with great force
and faster than the blink of an eye,
anyone who is up against, or very close
to, any airbag when it inflates can be
seriously injured or killed. Do not sit
unnecessarily close to any airbag, as you
would be if sitting on the edge of the
seat or leaning forward. Seat belts help
keep you in position before and during a
(Continued)
Warning (Continued)
crash. Always wear a seat belt, even with
airbags. The driver should sit as far back
as possible while still maintaining control
of the vehicle. The seat belts and the
front outboard passenger airbags are
most effective when you are sitting well
back and upright in the seat with both
feet on the floor.
Occupants should not lean on or sleep
against the door or side windows in
seating positions with seat-mounted side
impact airbags and/or roof-rail airbags.
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Always
secure children properly in the vehicle. To
read how, seeOlder Children 068 or
Infants and Young Children 069.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 59
There is an airbag readiness light on the
instrument cluster, which shows the airbag
symbol.
The system checks the airbag electrical
system for malfunctions. The light tells you
if there is an electrical problem. SeeAirbag
Readiness Light 0110.
Where Are the Airbags?
The driver frontal airbag is in the center of
the steering wheel.
The front outboard passenger frontal airbag
is in the passenger side instrument panel.
Driver Side Shown, Passenger Side Similar
The driver and front outboard passenger
seat-mounted side impact airbags are in the
side of the seatbacks closest to the door.