
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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220 Driving and Operating
Certification/Tire Label
A vehicle-specific Certification/Tire label
is attached to the center pillar (B-pillar).
The label may show the size of the
vehicle's original tires and the inflation
pressures needed to obtain the gross
weight capacity of the vehicle. This is
called Gross Vehicle Weight
Rating (GVWR). The GVWR includes the
weight of the vehicle, all occupants,
fuel, and cargo.
The Certification/Tire label also may
show the maximum weights for the
front and rear axles, called Gross Axle
Weight Rating (GAWR). To determinethe actual loads on the front and rear
axles, weigh the vehicle at a weigh
station. Your dealer can help with this.
Be sure to spread the load equally on
both sides of the centerline.
The Certification/Tire label also contains
important information about the Front
Axle Reserve Capacity. See
Adding a
Snow Plow or Similar Equipment 0297.
{Warning
In the case of a sudden stop or
collision, things carried in the bed of
your truck could shift forward and
come into the passenger area,
injuring you and others. If you put
things in the bed of your truck, you
should make sure they are properly
secured.
Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
Using heavier suspension components
to get added durability might not
change the weight ratings. Ask your
dealer to help load the vehicle the
right way.
{Warning
Things you put inside the vehicle can
strike and injure people in a sudden
stop or turn, or in a crash.
.Put things in the cargo area of the
vehicle. Try to spread the weight
evenly.
.Never stack heavier things, like
suitcases, inside the vehicle so
that some of them are above the
tops of the seats.
.Do not leave an unsecured child
restraint in the vehicle.
.When you carry something inside
the vehicle, secure it whenever
you can.
.Do not leave a seat folded down
unless you need to.

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234 Driving and Operating
Caution (Continued)
transmission fluid. This message clears
when the transmission fluid has cooled
sufficiently.
D : This position is for normal driving.
It provides the best fuel economy. If more
power is needed for passing, press the
accelerator pedal down.
.When going less than about 55 km/h (35
mph), push the accelerator pedal about
halfway down.
.When going about 55 km/h (35 mph) or
more, push the accelerator all the
way down.
By doing this, the vehicle shifts down to
the next gear and has more power.
Use D (Drive) and Tow/Haul Mode when
towing a trailer, carrying a heavy load,
driving on steep hills, or driving off-road.
Shift the transmission to a lower gear if the
transmission shifts too often.
Downshifting the transmission in slippery
road conditions could result in skidding. See
“Skidding” underLoss of Control 0210. The vehicle has a shift stabilization feature
that adjusts the transmission shifting to the
current driving conditions in order to reduce
rapid upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an upshift, if the
engine is able to maintain vehicle speed by
analyzing things such as vehicle speed,
throttle position, and vehicle load. If the
shift stabilization feature determines that a
current vehicle speed cannot be maintained,
the transmission does not upshift and
instead holds the current gear. In some
cases, this could appear to be a delayed
shift, however the transmission is operating
normally.
The transmission uses adaptive shift
controls. The adaptive shift control process
continually compares key shift parameters
to pre-programmed ideal shifts stored in the
transmission’s computer. The transmission
constantly makes adjustments to improve
vehicle performance according to how the
vehicle is being used, such as with a heavy
load or when the temperature changes.
During this adaptive shift control process,
shifting might feel different as the
transmission determines the best settings. When temperatures are very cold, the
transmission's gear shifting could be delayed
providing more stable shifts until the engine
warms up. Shifts could be more noticeable
with a cold transmission. This difference in
shifting is normal.
L :
This position allows selection of a range
of gears appropriate for current driving
conditions. If equipped, see “Range Selection
Mode” underManual Mode 0235.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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236 Driving and Operating
If equipped with Active Hydraulic Assist, the
vehicle will provide a stiffer steering
response when Tow/Haul mode is engaged
to provide enhanced steering functionality.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is only
enabled while the Tow/Haul Mode is
selected and the vehicle is not in the Range
Selection Mode. SeeManual Mode0235.
Tow/Haul Mode Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0276.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction.
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in 4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0230.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0242.
Automatic Transfer Case
Two-Speed Transfer Case

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Driving and Operating 269
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of trailer
towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
SeeTow/Haul Mode 0235. If the
transmission downshifts too often, a
lower gear may be selected using Manual
Mode. See Manual Mode 0235.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Lane Keep Assist (LKA)
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer: (Continued)
Warning (Continued)
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0232.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment 0276. If the trailer has
electric brakes, start the combination

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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272 Driving and Operating
Pulling the Trailer from the Water
To pull the trailer out of the water:1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the sloped part of the boat
ramp, the vehicle can be shifted from
four-wheel-drive high. Shift into the drive
mode that is appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0384. It is especially important to
check the engine oil, axle lubricant, belts,
cooling system, and brake system before
and during each trip.
Check periodically to see that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0312.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle. Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:

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Driving and Operating 277
Weight-Distributing Hitch and Adjustment
A weight-distributing hitch may be useful with some trailers. Use the following guidelines to determine if a weight-distributing hitch should
be used.Vehicle Maximum Trailer Weight GCWR* Maximum Tongue Weight
2500/3500 Up to 9 080 kg (20,000 lb) See (1) below 25%
(1) Weight distributing hitch required on vehicles equipped with On/Off Road (OOR) and Mud Terrain (MT) tires with trailers over 10,000 lbs.
Weight distributing hitch optional for other vehicles.
1. Front of Vehicle
2. H1/H2 Body to Ground Distance
Towing with Model 2500/3500 Trucks 1. Position the truck so that the trailer is ready to connect. Keep the trailer
detached.
2. Measure the height of the top of the front wheel opening at the fender to the
ground (H1).
3. Attach the vehicle to the trailer. Do not attach weight distribution bars at
this time.
4. Measure the height of the top of the front wheel opening on the fender to
the ground (H2). 5. Install and adjust the tension in the
weight-distributing bars per the
manufacturers’ recommendations so that
the height of the front fender is
approximately H2−[(H2−H1)/4] (1/4 the
difference between the two measured
ride heights, below the secondary ride
height {H2}).
6. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturers’ recommendations
have been met.

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278 Driving and Operating
MeasurementHeight Example 2500/3500 (mm)
H1 1 040
H2 1 080
H2−H1 40
(H2−H1)/4 10
H2−[(H2−H1)/4] 1 070
Tires
.Do not tow a trailer while using a
compact spare tire on the vehicle.
.Tires must be properly inflated to support
loads while towing a trailer. SeeTires
0 336 for instructions on proper tire
inflation.
Fifth-Wheel and Gooseneck Trailering
Fifth-wheel and gooseneck trailers can be
used with many pickup models. These
trailers place a larger percentage of the
weight (kingpin weight) on the tow vehicle
than conventional trailers. Make sure this
weight does not cause the vehicle to exceed
GAWR or GVWR. Fifth-wheel or gooseneck
kingpin weight should be 15–25% of the
trailer weight up to the maximum amount specified in the trailering chart for the
vehicle. See
“Trailer Weight" under Trailer
Towing 0272.
The hitch should be in the pickup bed so
that its centerline is over or slightly in front
of the rear axle. Take care that it is not so
far forward that it will contact the back of
the cab in sharp turns. This is especially
important for short box pickups. Trailer pin
box extensions and sliding fifth-wheel hitch
assemblies may be used. There should be at
least 15 cm (6 in) of clearance between the
top of the pickup box and the bottom of the
trailer shelf that extends over the box.
Make sure the hitch is attached to the tow
vehicle frame rails. Do not use the pickup
box for support.
Two Inch Adapter Sleeve and
Retainer Pin
The 2500/3500 series vehicles are equipped
with a 2-1/2” square receiver. An adapter is
provided to allow the use of a 2” draw bar,
along with a hitch retainer pin, and
retainer clip.
Safety Chains
Always attach safety chains between the
vehicle and the trailer. Instructions about
safety chains may be provided by the hitch
manufacturer or by the trailer manufacturer.
If the trailer being towed weighs up to
2 271 kg (5,000 lb) with a factory-installed
step bumper, safety chains may be attached

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Driving and Operating 285
ignition back on. If either of these messages
continues, either the vehicle or trailer needs
service.
A GM dealer may be able to diagnose and
repair problems with the trailer. However,
any diagnosis and repair of the trailer is not
covered under the vehicle warranty. Contact
your trailer dealer for assistance with trailer
repairs and trailer warranty information.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If equipped with the Integrated Trailer Brake
Control (ITBC) system, and the trailer has an
electric brake system, StabiliTrak/ESC may
also apply the trailer brakes.
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0242.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
(Continued)
Warning (Continued)
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0276 for trailer
ratings and hitch setup recommendations.
Aftermarket Electronic Trailer Sway
Control Devices
Some trailers may come equipped with an
electronic device designed to reduce or
control trailer sway. Aftermarket equipment
manufacturers also offer similar devices that
connect to the wiring between the trailer
and the vehicle. These devices may interfere
with the vehicle’s trailer brake or other
systems, including integrated anti-sway
systems, if equipped. Messages related to
trailer connections or trailer brakes could
appear on the DIC. The effects of these