Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
384 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0217.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0263.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather
.Mainly driven in hilly or mountainous
terrain
.Frequently towing a trailer
.Used for high speed or competitive
driving
.Used for taxi, police, or delivery service Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0302.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 305.
Once a Month
.Check the tire inflation pressures,
including the spare. See Tire Pressure
0 341.
.Inspect the tires for wear. See Tire
Inspection 0348.
.Check the windshield washer fluid level.
See Washer Fluid 0315.
Engine Oil Change
When the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best conditions,
the engine oil life system may not indicate
the need for vehicle service for up to a year.
The engine oil and filter must be changed at
least once a year and the oil life system
must be reset. Your trained dealer technician
can perform this work. If the engine oil life
system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since the
last service. Reset the oil life system when
the oil is changed. See Engine Oil Life
System 0307.
Engine Air Filter Change
When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the engine
air filter should be replaced at the earliest
convenience. Reset the engine air filter life
system after the engine air filter is replaced.
See Engine Air Filter Life System 0308.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Service and Maintenance 385
Passenger Compartment Air Filter
The passenger compartment air filter
removes dust, pollen, and other airborne
irritants from outside air that is pulled into
the vehicle. The filter should be replaced as
part of routine scheduled maintenance.
Inspect the passenger compartment air filter
every 36 000 km/22,500 miles or two years,
whichever comes first. Replace if necessary.
More frequent replacement may be needed
if the vehicle is driven in areas with heavy
traffic, areas with poor air quality, or areas
with high dust levels. Replacement may also
be needed if there is a reduction in air flow,
excessive window fogging, or odors.
Power Take Off (PTO) and Extended
Idle Use
When the vehicle is used with the PTO
equipment or used in a way that requires
extended idle time, one hour of use shall be
deemed the same as 53 km (33 mi).
SeeDriver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel and
Uplevel) 0120 for hourmeter, if equipped.
Air Conditioning Desiccant (Replace Every
Seven Years)
The air conditioning system requires
maintenance every seven years. This service
requires replacement of the desiccant to
help the longevity and efficient operation of
the air conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required Services
Every 12 000 km/7,500 mi
Rotate the tires, if recommended for the
vehicle, and perform the following services.
See Tire Rotation 0348.
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system.
See Engine Oil 0305 and
Engine Oil Life System 0307.
.If equipped with the engine air filter life
system, check the air filter
life percentage. If necessary, replace the
engine air filter and reset the engine air
filter life system. See Engine Air Filter Life
System 0308. If the vehicle is not
equipped with the engine air filter life
system, inspect the engine air cleaner
filter. See Engine Air Cleaner/Filter 0309.
.Check engine coolant level. See Cooling
System 0310.
.Check windshield washer fluid level. See
Washer Fluid 0315.
.Check tire inflation pressures, including
the spare. See Tire Pressure0341.
.Inspect tire wear. See Tire Inspection
0 348.
.Visually check for fluid leaks.
.Inspect brake system. See Exterior Care
0 373.
.Visually inspect steering, suspension, and
chassis components for damage, including
cracks or tears in the rubber boots, loose
or missing parts, or signs of wear at least
once a year. See Exterior Care0373.
If equipped with grease fittings, lubricate
the suspension and steering components
every oil change.
.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
.Visually inspect drive shafts for excessive
wear, lubricant leaks or damage including:
tube dents, cracks, constant velocity joint
or universal joint looseness, cracked or
missing boots, loose or missing boot
clamps, center bearing excessive
looseness, missing or loose fasteners.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Service and Maintenance 391
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle. Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See
Recommended Fluids and
Lubricants 0393 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.
Lamps
Properly working headlamps, taillamps, and
brake lamps are important to see and be
seen on the road.
.Signs that the headlamps need attention
include dimming, failure to light, cracking,
or damage. The brake lamps need to be
checked periodically to ensure that they
light when braking.
.With a multi-point inspection, your dealer
can check the lamps and note any
concerns.
Shocks and Struts
Shocks and struts help aid in control for a
smoother ride.
.Signs of wear may include steering wheel
vibration, bounce/sway while braking,
longer stopping distance, or uneven
tire wear.
.As part of the multi-point inspection,
trained dealer technicians can visually
inspect the shocks and struts for signs of
leaking, blown seals, or damage, and can
advise when service is needed.
Tires
Tires need to be properly inflated, rotated,
and balanced. Maintaining the tires can save
money and fuel, and can reduce the risk of
tire failure.
.Signs that the tires need to be replaced
include three or more visible treadwear
indicators; cord or fabric showing through
the rubber; cracks or cuts in the tread or
sidewall; or a bulge or split in the tire.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
394 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
IWith high capacity air cleaner 84121219 A3244C
IWithout high capacity air cleaner 84121217 A3246C
Oil Filter 12690385 PF63E
Passenger Compartment Air Filter 13508023 CF185
Spark Plugs 12622441 41-114
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 423
Driver Mode Control Light . . . . . . . . . . . . . . . . 117
DrivingAssistance Systems . . . . . . . . . . . . . . . . . . . . 257
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 207
Characteristics and Towing Tips . . . . . . . . 268
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Hill and Mountain Roads . . . . . . . . . . . . . . 215
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 216
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 210
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 210
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . . 217
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Dual Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
E
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake Light . . . . . . . . . . . . . . . 113
Electrical Equipment, Add-On . . . . . . . . . . . . 297
Electrical SystemEngine Compartment Fuse Block . . . . . . . 329
Fuses and Circuit Breakers . . . . . . . . . . . . . 329
Instrument Panel Fuse Block . . . . . . 332, 334
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Electronic Stability Control (ESC) Off
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 309
Check Light (Malfunction Indicator) . . . . . 111
Compartment Overview . . . . . . . . . . . . . . . . 304
Coolant Temperature Gauge . . . . . . . . . . . 108
Coolant Temperature Warning Light . . . . 116
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 310
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . 400
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 307
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . 107
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 117
Overheated ProtectionOperating Mode . . . . . . . . . . . . . . . . . . . . . 314
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 126
Running While Parked . . . . . . . . . . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Engine Air Filter Life System . . . . . . . . . . . . . 308
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 276
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . 411 Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 56
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . 139
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . .134
Exterior Lamps Off Reminder . . . . . . . . . . . . 136
Exterior Lighting Battery Saver . . . . . . . . . . .142
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 309
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . . 153
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 137
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Floor Console Storage . . . . . . . . . . . . . . . . . . . . . 93
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381
Fluid
Automatic Transmission . . . . . . . . . . . . . . . 308
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Four-Wheel Drive Transfer Case . . . . . . . . 236
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 314
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 431
Vehicle (cont'd)Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Identification Number (VIN) . . . . . . . . . . . . 397
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Personalization . . . . . . . . . . . . . . . . . . . . . . . . 126
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 126
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 115
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Vehicle Data Recording and Privacy . . . . . . 410
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . . 169
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . . . . . . 28
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 170
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . 109
W
Warning Brake System Light . . . . . . . . . . . . . . . . . . . . . 113
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2 Warning (cont'd)
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 262
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 137
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Wheels
Alignment and Tire Balance . . . . . . . . . . . . 354
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
When It Is Time for New Tires . . . . . . . . . . . 350
Where to Put the Restraint . . . . . . . . . . . . . . . .73
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Wiper Blade Replacement . . . . . . . . . . . . . . . . 322
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . . . 99