Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 67
system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System 062.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0352 for
additional important information.
If a snow plow is added to the vehicle, the
airbags should still work properly. The
airbag systems were designed to work
properly under a wide range of conditions,
including snow plowing with vehicles that
have the optional snow plow prep package
(RPO VYU). Do not change or defeat the
snow plow's “tripping mechanism.” If you
do, it can damage the snow plow and the
vehicle, and may cause an airbag
deployment.
If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See Customer Assistance Offices 0403.Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0110.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 059. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help (Continued)
Warning (Continued)
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0110.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 97
seats when it is cold outside. The heated
steering wheel indicator light may not
come on.
SeeHeated and Ventilated Front Seats 049.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on the turn
signal lever.
The windshield wipers are controlled by
turning the band with
Non it.
With the ignition on or in ACC/ACCESSORY,
turn the
Nband to select the wiper speed.
HI : Use for fast wipes. LO :
Use for slow wipes.
3:Turn the band up for more frequent
intermittent wipes or down for less frequent
intermittent wipes.
OFF : Use to turn the wipers off.
1x : For a single wipe, briefly turn the
N
band down. For several wipes, hold the
band down.
L:PressLon the windshield wiper
control to spray windshield washer fluid and
activate the wipers. The wipers will continue
until
Lis released or the maximum wash
time is reached. When
Lis released,
additional wipes may occur depending on
how long the windshield washer had been
activated. See Washer Fluid0315 for
information on filling the windshield washer
fluid reservoir.
Clear snow and ice from the wiper blades
before using them. If frozen to the
windshield, carefully loosen or thaw them.
Damaged blades should be replaced. See
Wiper Blade Replacement 0322.
Heavy snow or ice can overload the wiper
motor.
{Warning
In freezing weather, do not use the
washer until the windshield is warmed.
Otherwise the washer fluid can form ice
on the windshield, blocking your vision.
{Warning
Before driving the vehicle, always clear
snow and ice from the hood, windshield,
roof, and rear of the vehicle, including all
lamps and windows. Reduced visibility
from snow and ice buildup could lead to
a crash.
Wipe Parking
If the ignition is turned off while the wipers
are on LO, HI, or
3, they will
immediately stop.
If the windshield wiper control is ON then
moved to OFF before the driver door is
opened or within 10 minutes, the wipers will
restart and move to the base of the
windshield.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
134 Lighting
Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . . . . . . . . . . 134
Exterior Lamps Off Reminder . . . . . . . . . . 136
Headlamp High/Low-Beam Changer . . . 136
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Daytime Running Lamps (DRL) . . . . . . . . . 136
Automatic Headlamp System . . . . . . . . . . 136
Hazard Warning Flashers . . . . . . . . . . . . . . 137
Turn and Lane-Change Signals . . . . . . . . . 138
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Task Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Auxiliary Roof-Mounted Lamp . . . . . . . . . 139
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . 139
Interior Lighting
Instrument Panel IlluminationControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lighting Features
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Battery Load Management . . . . . . . . . . . . . 141
Battery Power Protection . . . . . . . . . . . . . . 142
Exterior Lighting Battery Saver . . . . . . . . 142
Exterior Lighting
Exterior Lamp Controls
The exterior lamp control is on the
instrument panel to the left of the steering
wheel.
O: Turns off the automatic headlamps and
Daytime Running Lamps (DRL). Turn the
headlamp control to
Oagain to turn the
automatic headlamps or DRL back on.
For vehicles first sold in Canada, off will only
work when the vehicle is in P (Park). AUTO :
Automatically turns on the
headlamps, parking lamps, taillamps,
instrument panel lights, roof marker lamps
(if equipped), front/rear sidemarker lamps,
and license plate lamps.
;: Turns on the parking lamps including
all lamps, except the headlamps and fog
lamps, if equipped.
For some trim levels and series of trucks
first sold in Canada, the headlamps may
turn on with the parking lamps.
2: Turns on the headlamps together with
the parking lamps, taillamps, instrument
panel lights, roof marker lamps (if
equipped), front/rear sidemarker lamps,
and license plate lamps.
When the headlamps are turned on while
the vehicle is on, the headlamps turn off
automatically 10 minutes after the ignition
is turned off. When the headlamps are
turned on while the vehicle is off, the
headlamps will stay on for 10 minutes
before turning off to prevent the battery
from being drained. Turn the headlamp
control off and then back to the headlamp
on position to make the headlamps stay on
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Lighting 139
Some localities have laws that require the
headlamps to be on with the fog lamps.
Task Lighting
If equipped, task lighting projects light from
the outside mirrors away from the vehicle.
While the vehicle is parked, press
Kto
select one of the following options:
.Left and Right Task Lights Illuminated
.Left Task Light Illuminated
.Right Task Light Illuminated
.Left and Right Task Lights Off
If the vehicle leaves a parked position, the
lights will immediately turn off. If the vehicle is off, the lights will stay on
for approximately 10 minutes.
If any Task lights are on, if the button has
not been pressed after approximately
5 seconds, pressing it again will turn off all
Task Lights.
Auxiliary Roof-Mounted Lamp
If equipped, this button includes wiring
provisions for a dealer or a qualified service
center to install an auxiliary roof lamp.
For information on roof-mounted emergency
lamp installation, see www.gmupfitter.com
or contact your dealer.
If the vehicle has this button, the vehicle
may have the snow plow prep package. See
Add-On Electrical Equipment
0297.
Exterior Cargo Lamps
The cargo lamps provide more light in the
cargo area or on the sides of the vehicle,
if needed. The lamps inside the pickup box,
in the tailgate handle, for the hitch, and/or
the cargo mirror lamps also turn on,
if equipped.
If the vehicle is in P (Park), R (Reverse),
or N (Neutral) the Cargo Lamp Switch causes
the lights to cycle through the following
states for each button press:
- Initial Press:
- CHMSL/Cargo Bed Lights - On
- Cargo Mirror Lights - On
- Cargo Switch Indicator (if equipped) - On
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 153
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.
Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, and GPS (Global Positioning
System), depending on the equipped
options. Keep clear of obstructions for clear
reception. If the vehicle has a sunroof, and it
is open, reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
This vehicle is equipped with two USB ports
in the center console under the armrest and
another two in the center stack. These ports
are for data and charging.
There may also be two USB ports for
charging only at the rear of the center
console.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Infotainment System 169
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0169 and
If the System Needs Service 0170.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during high-speed
driving.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. See Maps
0 161.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 211
Off-Road Driving
Four-wheel-drive vehicles can be used for
off-road driving. Vehicles without four-wheel
drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR) tires must
not be driven off-road except on a level,
solid surface. For contact information about
the original equipment tires, see the
warranty manual.
One of the best ways for successful off-road
driving is to control the speed.
{Warning
When driving off-road, bouncing and
quick changes in direction can easily
throw you out of position. This could
cause you to lose control and crash. You
and your passengers should always wear
seat belts.
Before Driving Off-Road
.Have all necessary maintenance and
service work completed.
.Fuel the vehicle, fill fluid levels, and check
inflation pressure in all tires, including the
spare, if equipped.
.Read all the information about
four-wheel-drive vehicles in this manual.
.Remove any underbody air deflector,
if equipped. Re-attach the air deflector
after off-road driving.
.Know the local laws that apply to off-road
driving.
To gain more ground clearance if needed, it
may be necessary to remove the front fascia
lower air dam, if equipped. However, driving
without the air dam reduces fuel economy.
Caution
Operating the vehicle for extended
periods without the front fascia lower air
dam installed can cause improper airflow
to the engine. Reattach the front fascia
air dam after off-road driving.
Loading the Vehicle for Off-Road Driving
{Warning
.Unsecured cargo on the load floor can
be tossed about when driving over
rough terrain. You or your passengers
can be struck by flying objects. Secure
the cargo properly. (Continued)
Warning (Continued)
.Keep cargo in the cargo area as far
forward and as low as possible. The
heaviest things should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise the
vehicle's center of gravity, making it
more likely to roll over. You can be
seriously or fatally injured if the
vehicle rolls over. Put heavy loads
inside the cargo area, not on the roof.
For more information about loading the
vehicle, see Vehicle Load Limits 0217 and
Tires 0336.
Environmental Concerns
.Always use established trails, roads, and
areas that have been set aside for public
off-road recreational driving and obey all
posted regulations.
.Do not damage shrubs, flowers, trees,
or grasses or disturb wildlife.
.Do not park over things that burn. See
Parking over Things That Burn 0231.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 229
To Use the Engine Heater
1. Turn off the engine.
2. Check the heater cord for damage. If it isdamaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly.
3. Plug the heater cord into the connector on the vehicle.
4. Plug the cord into a grounded 110-volt AC outlet that is protected by a ground
fault detection function.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
(Continued)
Warning (Continued)
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
5. Before starting the engine, be sure to unplug and store the cord.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet