2021 CHEVROLET SILVERADO 2500HD navigation update
[x] Cancel search: navigation updatePage 415 of 433
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
414 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0409.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
OnStar 415
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0297. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
Page 427 of 433
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
426 Index
Lights (cont'd)High/Low Beam Changer . . . . . . . . . . . . . . 136
Hill Descent Control . . . . . . . . . . . . . . . . . . . . 114
Lane Departure Warning . . . . . . . . . . . . . . . . 115
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 118
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 109
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Service Electric Parking Brake . . . . . . . . . . . 113
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . 114
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Limited-Slip Differential . . . . . . . . . . . . . . . . . . 245
Lock
Steering Column . . . . . . . . . . . . . . . . . . . . . . . . 28
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . 245
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 22
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 22
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 118
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . 74
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 45 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 384 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Malfunction Indicator Lamp . . . . . . . . . . . . . . . 111
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . . . 38
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . 170
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Media
Avoiding Untrusted Devices . . . . . . . . . . . . 153
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 33
Automatic Dimming Rearview . . . . . . . . . . 34
Blind Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Mirrors (cont'd)
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 34
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . 34
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 244
Monitor System, Tire Pressure . . . . . . . . . . . 342
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . . 153
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 417
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Using the System . . . . . . . . . . . . . . . . . . . . . . 158
Navigation Symbols . . . . . . . . . . . . . . . . . . . . . . 161
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 223
Noise Control System . . . . . . . . . . . . . . . . . . . . 320
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
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Index 429
Seats (cont'd)Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 45
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . 92
Securing Child Restraints . . . . . . . . . . . . . . 84, 87
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Accessories and Modifications . . . . . . . . . 302
Climate Control System . . . . . . . . . . . . . . . . 199
Doing Your Own Work . . . . . . . . . . . . . . . . . 302
Maintenance Records . . . . . . . . . . . . . . . . . . 396
Maintenance, General Information . . . . . 383
Parts Identification . . . . . . . . . . . . . . . . . . . . . 397
Scheduling Appointments . . . . . . . . . . . . . . 405
Service Electric Parking Brake Light . . . . . . . 113
Services Special Application . . . . . . . . . . . . . . . . . . . . . 390
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . 170
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 66
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Shift Lock Control Function Check, Automatic Transmission . . . . . . . . . . . . . . . . 322
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Shifting (cont'd)
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 260
Signals, Turn and Lane-Change . . . . . . . . . . . .138
Snow Plow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 150
Special Application Services . . . . . . . . . . . . . . 390
Specifications and Capacities . . . . . . . . . . . . . 398
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . 20
Starter Switch Check . . . . . . . . . . . . . . . . . . . . . . 321
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 227
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 96
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 96
Steering Column Lock . . . . . . . . . . . . . . . . . . . . . 28
Steering Wheel Controls . . . . . . . . . . . . . . . . . 146
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 326
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Areas Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 92 Storage Areas (cont'd)
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Storage Compartments . . . . . . . . . . . . . . . . . . . .91
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
System Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 316
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 308
Forward Collision Alert (FCA) . . . . . . . . . . . 257
Global Positioning . . . . . . . . . . . . . . . . . . . . . 168
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 320
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Systems
Driver Assistance . . . . . . . . . . . . . . . . . . . . . . 247
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
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430 Index
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 326
Task Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Text Telephone (TTY) Users . . . . . . . . . . . . . . 403
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . 29 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 351
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 366
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 355
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Pressure Monitor Operation . . . . . . . . . . . 343
Pressure Monitor System . . . . . . . . . . . . . . 342
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 338
Terminology and Definitions . . . . . . . . . . . 339
Uniform Tire Quality Grading . . . . . . . . . . 352
Wheel Alignment and Tire Balance . . . . 354 Tires (cont'd)
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 354
When It Is Time for New Tires . . . . . . . . . 350
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . . 114
Towing Driving Characteristics . . . . . . . . . . . . . . . . . 268
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
General Information . . . . . . . . . . . . . . . . . . . 268
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 370
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Trailer Sway Control (TSC) . . . . . . . . . . . . . 285
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Traction
Limited-Slip Differential . . . . . . . . . . . . . . . . 245
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Trademarks and License Agreements . . . . . 190
Trailer
Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 285
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Trailer Towing
App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Transfer Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . 308
Transportation Program, Courtesy . . . . . . . 406
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Truck Bed Camera Rearview Mirror . . . . . . . .37
Truck-Camper Loading Information . . . . . . . 222
Turn and Lane-Change Signals . . . . . . . . . . . .138
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 326
U
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . . . 92
Uniform Tire Quality Grading . . . . . . . . . . . . 352
Universal Remote System . . . . . . . . . . . . . . . . . 131Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Using the Navigation System . . . . . . . . . . . . .158
Using the System . . . . . . . . . . . . . . . . . . . . . . . . .147
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 27