Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 153
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.
Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, and GPS (Global Positioning
System), depending on the equipped
options. Keep clear of obstructions for clear
reception. If the vehicle has a sunroof, and it
is open, reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
This vehicle is equipped with two USB ports
in the center console under the armrest and
another two in the center stack. These ports
are for data and charging.
There may also be two USB ports for
charging only at the rear of the center
console.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 231
When you are ready to drive, move the
shift lever out of P (Park) before you release
the parking brake.
If torque lock does occur, you may need to
have another vehicle push yours a little
uphill to take some of the pressure from the
parking pawl in the transmission. You will
then be able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
shift lock release system. The system is
designed to prevent movement of the shift
lever out of P (Park), unless the brake pedal
is applied and the ignition is on or in
Service Mode.
The shift lock release is always functional
except in the case of an uncharged or low
voltage–less than 9 volt –battery.
If the vehicle has an uncharged or low
voltage battery, try charging or jump
starting the battery. See Jump Starting -
North America 0367.
To shift out of P (Park): 1. Apply the brake pedal.
2. Release the parking brake if it is applied. See Electric Parking Brake 0240. 3. Pull the shift lever toward you, then
move it to the desired position, and
release.
If the vehicle still cannot be shifted out of
P (Park): 1. Ease the pressure on, or release the shift lever.
2. While holding the brake pedal, push the shift lever all the way into P (Park).
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If there is still a problem shifting, have the
vehicle serviced soon.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See Shifting Into Park 0230 and
Engine Exhaust 0232.
If the vehicle is left parked and running with
the RKE transmitter outside the vehicle, it
will continue to run for up to half an hour.
If the vehicle is left parked and running with
the RKE transmitter inside the vehicle, it will
continue to run for up to an hour.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 421
AudioBluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Emergency Braking (AEB) . . . . . . . . . . . . . . 259
Headlamp System . . . . . . . . . . . . . . . . . . . . . 136
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 308
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Shift Lock Control Function Check . . . . . . 322
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 139
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Avoiding Untrusted Media Devices . . . . . . . . 153
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
B
Battery Exterior Lighting Battery Saver . . . . . . . . 142
Load Management . . . . . . . . . . . . . . . . . . . . . . 141
Power Protection . . . . . . . . . . . . . . . . . . . . . . 142
Battery - North America . . . . . . . . . . . . .318, 367
Blade Replacement, Wiper . . . . . . . . . . . . . . . 322
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . .33 Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 175, 176
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Brake Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 240
System Warning Light . . . . . . . . . . . . . . . . . . 113
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 316
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 316
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Automatic Emergency (AEB) . . . . . . . . . . . 259
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 223
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 325
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 324
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 325
License Plate Lamps . . . . . . . . . . . . . . . . . . . 328
Taillamps, Turn Signal, Stoplamps, and Back-up Lamps . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 351
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
California Perchlorate Materials Requirements . . . 301
California Proposition
65 Warning . . . . . . . . . . . . . . . . . . .301, 318, 367, Back Cover
Camera Truck Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . . 1
Capacities and Specifications . . . . . . . . . . . . . 398
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 232
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 215
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 92
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . . . 327
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . . . . . . . . . . . . 111
Check Engine Light (Malfunction Indicator) . . . . 111
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 425
Hill Descent Control Light . . . . . . . . . . . . . . . . . 114
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 242
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
How to Wear Seat Belts Properly . . . . . . . . . .52
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199, 201
I
If the System Needs Service . . . . . . . . . . . . . 170
Ignition Positions . . . . . . . . . . . . . . . . . . . 224, 226
Ignition Transmission Lock Check . . . . . . . . 322
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Infants and Young Children, Restraints . . . . 69
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 408
Infotainment System . . . . . . . . . . . . . . . . . . . . . 411
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . 102
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 143
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Jump Starting - North America . . . . . . . . . . . 367
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . . . . . . . 10, 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 9
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 338
Lamps Auxiliary Roof Mounted Lamp . . . . . . . . . 139
Daytime Running (DRL) . . . . . . . . . . . . . . . . 136
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 139
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 134
Exterior Lamps Off Reminder . . . . . . . . . . 136
Exterior Lighting Battery Saver . . . . . . . . 142
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . 261
Lane Departure Warning (LDW) . . . . . . . . . . 262
Lane Departure Warning Light . . . . . . . . . . . . 115
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 54
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 84
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Illumination Control . . . . . . . . . . . . . . . . . . . 140
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . 110
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Brake System Warning . . . . . . . . . . . . . . . . . 113
Charging System . . . . . . . . . . . . . . . . . . . . . . . 111
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Driver Mode Control . . . . . . . . . . . . . . . . . . . . 117
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 113
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 117
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Four-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . . 114
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 118
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 431
Vehicle (cont'd)Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . . 1
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Identification Number (VIN) . . . . . . . . . . . . 397
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Personalization . . . . . . . . . . . . . . . . . . . . . . . . 126
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 126
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . 115
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Vehicle Data Recording and Privacy . . . . . . 410
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . . 169
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . . . . . . 28
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 170
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . 109
W
Warning Brake System Light . . . . . . . . . . . . . . . . . . . . . 113
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2 Warning (cont'd)
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 262
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 137
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Wheels
Alignment and Tire Balance . . . . . . . . . . . . 354
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
When It Is Time for New Tires . . . . . . . . . . . 350
Where to Put the Restraint . . . . . . . . . . . . . . . .73
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Windshield Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Wiper Blade Replacement . . . . . . . . . . . . . . . . 322
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . . . 99