2021 CHEVROLET SILVERADO 2500HD warning

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
276 Driving and Operating
Towing Equipment
Hitches
{Warning
In order to avoid serious injury or
property damage, always follow the hitch
manufacturer's instructions when securing
your draw bar/coupling device to the
vehicle's hitch receiver.
Ensure that the draw bar/coupling device
is secured with a locking retainer pin or
other means such that rotation of the pin
or locking mechanism will not cause the
pin to back out or loosen during use.
Failure to correctly secure the draw bar/
coupling device to the receiver can result
in separation of the hitch/receiver while
towing.
Conventional Hitch
A conventional hitch is bolted to the frame
or cross member of the tow vehicle, and is
generally rated Class 2, 3, or 4. Gooseneck Hitch
A gooseneck hitch is designed to be coupled
to a special hitch leveraging a hitch ball, and
is mounted over the rear axle in the
truck bed.
Fifth-Wheel Hitch
A fifth-wheel hitch is mounted over the rear
axle in the truck bed, and leverages a
hinged plate
—the same type of hitch
leveraged by semi trucks. Generally,
fifth-wheel hitches accommodate large
trailers with as many as one, two, or three
axles.
Always use the correct hitch equipment for
your vehicle. Crosswinds, large trucks going
by, and rough roads can affect the trailer
and the hitch.
Proper hitch equipment for your vehicle
helps maintain control of the vehicle-trailer
combination. Many trailers can be towed
using a weight-carrying hitch which has a
coupler latched to the hitch ball, or a tow
eye latched to a pintle hook. Other trailers
may require a weight-distributing hitch that uses spring bars to distribute the trailer
tongue weight between your vehicle and
trailer axles. Fifth-wheel and gooseneck
hitches may also be used. See
“Maximum
Trailer Tongue Weight” underTrailer Towing
0 272 for weight limits with various hitch
types.
Avoid sharp turns when using a step-bumper
hitch to prevent damage. Make wider turns
to prevent contact between your trailer and
your bumper.
Consider using mechanical sway controls
with any trailer. Ask a trailering professional
about sway controls or refer to the trailer
manufacturer's recommendations and
instructions.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
282 Driving and Operating
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.Through rolling terrain.
.In stop-and-go traffic.
.In busy parking lots.
Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics, heavy or light steering
efforts, and reduced fuel economy.
Integrated Trailer Brake Control System
The vehicle may have an Integrated Trailer
Brake Control (ITBC) system for use with
electric trailer brakes or most electric over
hydraulic trailer brake systems. These
instructions apply to both types of electric
trailer brakes.
This symbol is on the Trailer Brake Control
Panel on vehicles with an ITBC system. The
power output to the trailer brakes is
proportional to the amount of vehicle
braking. This available power output to the
trailer brakes can be adjusted to a wide
range of trailering situations.
The ITBC system is integrated with the
vehicle’s brake, antilock brake, and
StabiliTrak/Electronic Stability Control (ESC)
systems. In trailering conditions that cause
the vehicle’s antilock brake or StabiliTrak/
ESC systems to activate, power sent to the
trailer's brakes will be automatically
adjusted to minimize trailer wheel lock-up.
This does not imply that the trailer has
StabiliTrak/ESC.
If the vehicle’s brake, antilock brake,
or StabiliTrak/ESC systems are not
functioning properly, the ITBC system may
not function fully or at all. Make sure all of
these systems are fully operational to allow
the ITBC system to function properly.
The ITBC system is powered through the
vehicle's electrical system. Turning the
ignition off will also turn off the ITBC
system. The ITBC system is fully functional
only when the ignition is in on.{Warning
Connecting a trailer that has an air brake
system may result in reduced or
complete loss of trailer braking, including
increased stopping distance or trailer
instability which could result in serious
injury, death, or property damage. Only
use the ITBC system with electric or
electric over hydraulic trailer brake
systems.
Trailer Brake Control Panel
1. Manual Trailer Brake Apply Lever
2. Trailer Symbol
3. Trailer Gain Adjustment Buttons

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 283
The trailer symbol on the control panel will
light amber when a trailer with electric
brakes is connected.
The ITBC control panel is on the center
stack. SeeInstrument Panel Overview 04.
The control panel allows adjustment to the
amount of output, referred to as Trailer
Gain, available to the trailer brakes and
allows manual application of the trailer
brakes. Use the ITBC control panel and the
DIC trailer brake display page to adjust and
display power output to the trailer brakes.
Trailer Brake DIC Display Page
The ITBC display page indicates:
.Trailer Gain setting
.Output to the trailer brakes
.Trailer connection
.System operational status
To display:
.Scroll through the DIC menu pages
.Press a Trailer Gain (+) or (−) button
.Activate the Manual Trailer Brake Apply
Lever
TRAILER GAIN: Press a Trailer Gain button to
recall the current Trailer Gain setting. Each
press and release of the gain buttons will
then change the Trailer Gain setting. Press the Trailer Gain (+) or (-) to adjust. Press and
hold to continuously adjust the Trailer Gain.
To turn the output to the trailer off, adjust
the Trailer Gain setting to 0.0. This setting
can be adjusted from 0.0 to 10.0 with a
trailer connected or disconnected.
TRAILER OUTPUT: This displays anytime a
trailer with electric brakes is connected.
Output to the trailer brakes is based on the
amount of vehicle braking present and
relative to the Trailer Gain setting. Output is
displayed from 0 to 100% for each gain
setting.
The Trailer Output will indicate
“- - - - - -”on
the Trailer Brake Display Page whenever the
following occur:
.No trailer is connected.
.A trailer without electric brakes is
connected. No DIC message displays.
.A trailer with electric brakes has become
disconnected. A CHECK TRAILER WIRING
message displays on the DIC.
.There is a fault present in the wiring to
the trailer brakes. A CHECK TRAILER
WIRING message displays on the DIC.
.The ITBC system is not working due to a
fault. A SERVICE TRAILER BRAKE SYSTEM
message displays in the DIC.
Manual Trailer Brake Apply Lever
Slide this lever right to apply the trailer’s
electric brakes independent of the vehicle’s
brakes. Use this lever to adjust the Trailer
Gain to achieve proper power output to the
trailer brakes. Under certain circumstances,
this lever can also be used to apply
additional trailer braking. The trailer and
vehicle brake lamps will come on when
either the vehicle brakes or trailer brakes are
applied and properly connected.
Trailer Gain Adjustment Procedure
Trailer Gain should be set for a specific
trailering condition and it must be
readjusted anytime vehicle loading, trailer
loading, or road surface conditions change.
{Warning
Trailer brakes that are over-gained or
under-gained may not stop the vehicle
and the trailer as intended and can result
in a crash. Always follow the instructions
to set the Trailer Gain for the proper
trailer stopping performance.
To adjust Trailer Gain for each towing
condition:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 285
ignition back on. If either of these messages
continues, either the vehicle or trailer needs
service.
A GM dealer may be able to diagnose and
repair problems with the trailer. However,
any diagnosis and repair of the trailer is not
covered under the vehicle warranty. Contact
your trailer dealer for assistance with trailer
repairs and trailer warranty information.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If equipped with the Integrated Trailer Brake
Control (ITBC) system, and the trailer has an
electric brake system, StabiliTrak/ESC may
also apply the trailer brakes.
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0242.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
(Continued)
Warning (Continued)
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0276 for trailer
ratings and hitch setup recommendations.
Aftermarket Electronic Trailer Sway
Control Devices
Some trailers may come equipped with an
electronic device designed to reduce or
control trailer sway. Aftermarket equipment
manufacturers also offer similar devices that
connect to the wiring between the trailer
and the vehicle. These devices may interfere
with the vehicle’s trailer brake or other
systems, including integrated anti-sway
systems, if equipped. Messages related to
trailer connections or trailer brakes could
appear on the DIC. The effects of these

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
286 Driving and Operating
aftermarket devices may have on vehicle
handling or trailer brake performance is not
known.
{Warning
Use of aftermarket electronic trailer sway
control devices could result in reduced
trailer brake performance, loss of trailer
brakes, or other malfunctions, and result
in a crash. You or others could be
seriously injured or killed. Before using
one of these devices:
.Ask the device or trailer manufacturer
if the device has been thoroughly
tested for compatibility with the
make, model, and year of your vehicle
and any optional equipment installed
on your vehicle.
.Before driving, check the trailer brakes
are working properly, if equipped.
Drive the vehicle with the trailer
attached on a level road surface that
is free of traffic at about 32-40 km/h
(20-25 mph) and fully apply the
manual trailer brake apply lever. Also,
check the trailer brake lamps and
other lamps are functioning correctly.(Continued)
Warning (Continued)
.If the trailer brakes are not operating
properly at any time, or if a DIC
message indicates problems with the
trailer connections or trailer brakes,
carefully pull the vehicle over to the
side of the road when traffic
conditions allow.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
If the vehicle is equipped with a trailer tire
pressure monitoring system, see the trailer
tire pressure monitoring system description
and the trailering app. Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old.
Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Trailering App
Trailer Lights App
If equipped, the Trailer Lights App is on the
Home Page of the infotainment display.
Touch Start to cycle the trailer lamps on and
off to determine if they are working. The
test follows this sequence:
1. The running lights turn on first and remain on throughout the sequence.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 287
2. The brake lights turn on for abouttwo seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to stop the test. The test will
automatically end after one minute and
45 seconds.
The sequence also deactivates when any of
the following occur:
.The ignition is turned off.
.The transmission is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning lights are activated.
Trailering App
If equipped, the Trailering App is on the
Home Page of the infotainment display. If equipped this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assistance
features.
The Trailering App Preview will appear when
the Trailering App is opened for the first
time from the Home Page. Touch GET
STARTED in the Trailering App to go into
the app.
When a trailer is electrically connected and
a trailer profile has not been created, there
will be an option to create a profile, use a
guest profile, or select Accessory/No trailer.
After the pop-up is displayed three times,
Don’t Remind Me will display and touching
that will turn off the trailer detection
pop-up. To turn the Trailer Detection Alert
on, select ON in the Settings tab.
When a trailer is electrically connected and
after a Trailer Profile has been created, the
trailer detection pop-up will appear with a
list of all of the custom Trailer Profiles made
on the vehicle. To load an existing Trailer
Profile, select one of the Trailer Profiles
listed, or load the Guest Trailer Profile by
selecting GUEST TRAILER. Touching
Accessory/No trailer will select Accessory/No
trailer as the active Trailer Profile and willdismiss the pop- up. Shifting the vehicle
from P (Park) will select Guest Trailer as the
active Trailer Profile and will dismiss the
pop-up.
Create a Trailer Profile
1. Touch Create Profile on the trailer detection pop-up or touch + Add Trailer
Profile in the Trailering App.
2. Create a name for the trailer.
3. Select the trailer type.
4. Select Save Profile.
A pop-up will indicate the setup is complete.
Touch DONE to complete the process or
touch TRAILER FEATURE SETUP to set up the
Tow/Haul Mode reminder, Trailer Tire
Pressure Monitoring System, if equipped,
maintenance reminders, or towing
assistance, if equipped.
Import a Trailer Profile
A trailer profile saved to an OnStar account
can be imported to the vehicle. 1. Touch + Add Trailer Profile in the Trailering App
2. Touch Import Profile on the pop-up.
3. Select a trailer profile from the list.
4. Touch IMPORT.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
292 Driving and Operating
.The hazard warning lights are activated.
Tires
1. Trailer Tire Pressure/Temperature
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle learn process
was completed, the status view will display
the current tire pressure and temperature of
the trailer tires related to the active Trailer
Profile. If a tire’s pressure is low or high, the
color of the pressure value will be amber.
If a sensor malfunctions, the values are
dashed lines. If the screen displays“Service
Tire Pressure Monitoring System”, the
vehicle needs to be taken to a dealer for
service.
Maintenance
1. List of Maintenance Reminders
2. Add a New Maintenance Reminder
The Maintenance Status view displays
reminders. Touch a reminder to edit.
Touch + New Maintenance Reminder to go
to the Select New Reminder view.
The progress bar turns yellow when the
maintenance item reaches 90% complete.
The progress bar turns red when the
maintenance item reaches 100% complete.
Maintenance Notifications
.Touch Service Complete to reset the
maintenance reminder.
.Touch Remind Me Later to delay the
reminder.
.Touch X next to Upcoming Alerts (90%)
to dismiss the alert. It will not appear
again.
.Touch X next to Maintenance Due (100%)
to delay the alert to the next ignition
cycle.
Always follow all of the maintenance
instructions that came with your trailer.
Cameras
Guest Trailer Status View
Touch the Guest Trailer Profile for the status
views.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 297
If Tow/Haul Mode is off and this setting is
on for a Trailer Profile, each time the
ignition is turned on a reminder will appear
to turn on Tow/Haul Mode when the Trailer
Profile is active.
If Tow/Haul Mode is on and this setting is
on for a Trailer Profile, the reminder will not
appear when the Trailer Profile is active.
Trailer Length Indicator
Touch Trailer Length Indicator to view the
Trailer Length Indicator settings page. If this
setting is ON a guideline is displayed in the
side mirror camera view to indicate the rear
of the attached trailer. If this setting is OFF
the guideline will not be displayed.
This setting will default to OFF if the trailer
length indicator feature is not set up. See
"Towing Assistance" for details on the setup.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 0111.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating. The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see
Servicing the Airbag-Equipped
Vehicle 066 and
Adding Equipment to the Airbag-Equipped
Vehicle 066.
For information on wiring auxiliary switches,
see www.gmupfitter.com or contact your
dealer.
Adding a Snow Plow or Similar
Equipment
Caution
Do not exceed 72 km/h (45 mph) with a
snow plow mounted to the vehicle. The
vehicle could overheat and be damaged.
Before installing a snow plow on the vehicle,
follow these guidelines:
Caution
If the vehicle does not have the snow
plow prep package, RPO VYU, adding a
plow can damage the vehicle, and the
repairs would not be covered by the
vehicle warranty. Unless the vehicle was
built to carry a snow plow, do not add
(Continued)