Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
122 Instruments and Controls
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. SeeEngine Oil
0 305. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule 0384.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not
reset the Oil Life display at any time other
than when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset, see Engine Oil Life
System 0307.
Tire Pressure : Shows the approximate
pressures of all four tires. Tire pressure is
displayed in either kilopascal (kPa) or in
pounds per square inch (psi). If the pressure
is low, the value for that tire is shown in
amber. See Tire Pressure Monitor System
0 342 and
Tire Pressure Monitor Operation 0343.
Air Filter Life : Shows an estimate of the
engine air filter’s remaining useful life and
the state of the system. Engine Air Filter Life
95% means 95% of the current air filter life
remains. Messages will display based on the
engine air filter life and the state of the system. When the REPLACE AT NEXT OIL
CHANGE message displays, the engine air
filter should be replaced at the time of the
next oil change. When the REPLACE SOON
message displays, the engine air filter
should be replaced at the earliest
convenience.
The Air Filter Life display must be reset after
the engine air filter replacement. To reset,
see
Engine Air Filter Life System 0308.
Brake Pad Life : This displays an estimate of
the remaining life of the front and rear
brake pads. Messages will display based on
brake pad wear and the state of the system.
Reset the Brake Pad Life display after
replacing the brake pads. See Brake Pad Life
System 0316.
Fuel Economy : Displays average fuel
economy, the best fuel economy over the
selected distance, and a bar graph showing
instantaneous fuel economy.
Press the thumbwheel to change the
selected distance. Press and hold the
thumbwheel while this display is active to
reset the best fuel economy and average
fuel economy. This display can also be reset
by selecting reset in the menu. Engine Hours (Hourmeter) :
Shows the total
number of hours the engine has run. This
display also shows the engine idle hours.
Transmission Fluid Temperature : Shows the
temperature of the automatic transmission
fluid in either degrees Celsius (°C) or degrees
Fahrenheit (°F).
Trailer Brake : On vehicles with the
Integrated Trailer Brake Control (ITBC)
system, the trailer brake display appears in
the DIC.
TRAILER GAIN shows the trailer gain setting.
This setting can be adjusted from 0.0 to 10.0
with either a trailer connected or
disconnected.
TRAILER OUTPUT shows the power output to
the trailer any time a trailer with electric
brakes is connected. Output is displayed as a
bar graph. Dotted lines may appear in the
OUTPUT display if a trailer is not connected.
Off Road : Displays vehicle pitch and roll
information, road wheel angle, and
four-wheel drive (4WD) status.
Follow Distance : If equipped, the current
follow time to the vehicle ahead is displayed
as a time value on this page.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 233
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). SeeShifting
Into Park 0230 and
Driving Characteristics and Towing Tips
0 268.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
(Continued)
Warning (Continued)
or 4n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0236.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 216.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
Also, use N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral) with
the engine running at high speed may
damage the transmission. The repairs
would not be covered by the vehicle
warranty. Be sure the engine is not
running at high speed when shifting the
vehicle.
Caution
A transmission hot message may display
if the automatic transmission fluid is too
hot. Driving under this condition can
damage the vehicle. Stop and idle the
engine to cool the automatic
(Continued)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 245
Modes:
Normal Mode :Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between
comfort and handling. This is the standard/
default mode. There is no persistent
indicator in the instrument cluster for
this mode.
6Snow/Ice Mode : Snow/Ice Mode
improves vehicle acceleration on snow and
ice covered roads. When active, Snow/Ice
Mode will adjust acceleration to optimize
traction on slippery surfaces. This can
compromise the acceleration on dry asphalt.
This feature is not intended for use when
the vehicle is stuck in sand, mud, ice, snow,
or gravel. If the vehicle becomes stuck, see If
the Vehicle Is Stuck 0216.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The
accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping,
All-Wheel Drive (AWD), ride height, Antilock Brake System (ABS), StabiliTrak/Electronic
Stability Control (ESC), and Traction Control
System (TCS) performance.
For more information on off-road driving see
Off-Road Driving
0211.
_Tow/Haul Mode : Use this mode
when hauling heavy loads to provide
increased performance and vehicle control.
Tow/Haul Mode adjusts the transmission
shift pattern, AWD, and ESC performance.
If the vehicle is turned off with Tow/Haul
Mode active and then restarted within four
hours or less, Tow/Haul will remain active.
Otherwise, the vehicle will start in
Normal Mode.
If the vehicle has a diesel engine, exhaust
braking is automatically activated when
Tow/Haul Mode is selected. It maintains
vehicle speed by automatically
implementing a shift pattern that uses the
engine and the transmission to slow the
vehicle. The system will command
downshifts and use the turbocharger on the
engine to reduce vehicle speed when the
brake is applied. The normal tow/haul shift
pattern will return once the vehicle is on a
low grade or when the accelerator pedal is
pressed. While in the Electronic Range Select (ERS)
Mode (see
“manual mode”), grade breaking
is deactivated, allowing the driver to select a
range and limiting the highest gear
available.
For more information on trailer weight
specifications, see Towing Equipment 0276.
Limited-Slip Differential
If equipped, the limited-slip differential can
give more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature allows the drive wheel with the
most traction to move the vehicle. For
vehicles with the limited-slip differential,
driven under severe conditions, the rear axle
fluid should be changed. See Maintenance
Schedule 0384.
Locking Rear Axle
Vehicles with a locking rear axle can give
more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature will allow the rear wheel with the
most traction to move the vehicle.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
300 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 301
California Proposition 65 Warning . . . . . 301
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 301
Accessories and Modifications . . . . . . . . . 302
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 302
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Engine Compartment Overview . . . . . . . 304
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Oil Life System . . . . . . . . . . . . . . . . 307
Automatic Transmission Fluid . . . . . . . . . 308
Engine Air Filter Life System . . . . . . . . . . 308
Engine Air Cleaner/Filter . . . . . . . . . . . . . . 309
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 310
Engine Overheating . . . . . . . . . . . . . . . . . . . . 312
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 314
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Power Steering Fluid . . . . . . . . . . . . . . . . . . . 314
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Brake Pad Life System . . . . . . . . . . . . . . . . . 316
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Battery - North America . . . . . . . . . . . . . . . 318
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 320 Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Noise Control System . . . . . . . . . . . . . . . . . 320
Starter Switch Check . . . . . . . . . . . . . . . . . . . 321
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 322
Ignition Transmission Lock Check . . . . . . 322
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Wiper Blade Replacement . . . . . . . . . . . . . 322
Glass Replacement . . . . . . . . . . . . . . . . . . . . . 323
Windshield Replacement . . . . . . . . . . . . . . . 323
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 324
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 324
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 325
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 325
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . 326
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 327
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 328
Electrical System
Electrical System Overload . . . . . . . . . . . . 328 Fuses and Circuit Breakers . . . . . . . . . . . . . 329
Engine Compartment Fuse Block . . . . . . 329
Instrument Panel Fuse Block (Left) . . . . . 332
Instrument Panel Fuse Block (Right) . . . 334
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 337
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 337
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 338
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 339
Tire Terminology and Definitions . . . . . . 339
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Tire Pressure Monitor System . . . . . . . . . 342
Tire Pressure Monitor Operation . . . . . . 343
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . 348
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 348
When It Is Time for New Tires . . . . . . . . 350
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 351
Different Size Tires and Wheels . . . . . . . . 352
Uniform Tire Quality Grading . . . . . . . . . . 352
Wheel Alignment and Tire Balance . . . . 354
Wheel Replacement . . . . . . . . . . . . . . . . . . . 354
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 355
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 356
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 366
Jump Starting
Jump Starting - North America . . . . . . . . 367
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
308 Vehicle Care
The oil life system can also be reset as
follows:1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
2. Fully press the accelerator pedal slowly three times within five seconds.
3. If the display changes to 100%, the system is reset.
If the vehicle has a CHANGE ENGINE OIL
SOON message and it comes back on when
the vehicle is started and/or the oil
life percentage is near 0%, the engine oil
life system has not been reset. Repeat the
procedure.
Automatic Transmission Fluid
When to Check and Change Automatic
Transmission Fluid
It is usually not necessary to check the
transmission fluid level. The only reason for
fluid loss is a transmission leak or
overheated transmission. This vehicle is not
equipped with a transmission fluid level
dipstick. There is a special procedure for
checking and changing the transmission fluid in these vehicles. Because this procedure is
difficult, this should be done at the dealer.
Contact the dealer for additional information
or the procedure can be found in the service
manual. See
Publication Ordering
Information 0408.
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty. Always
use the correct automatic transmission
fluid. See Recommended Fluids and
Lubricants 0393.
Change the fluid and filter at the scheduled
maintenance intervals listed in Maintenance
Schedule 0384. Be sure to use the
transmission fluid listed in Recommended
Fluids and Lubricants 0393.
Engine Air Filter Life System
If equipped, this feature provides the engine
air filter’s remaining life and best timing for
a change. The timing to change an engine
air filter depends on driving and
environmental conditions.
When to Change the Engine Air Filter
When the Driver Information Center (DIC)
displays a message to replace the engine air
filter at the next oil change, follow this
timing.
When the DIC displays a message to replace
the engine air filter soon, replace the engine
air filter at the earliest convenience.
The system must be reset after the engine
air filter is changed.
If the DIC displays a message to check the
engine air filter system, see your dealer.
How to Reset the Engine Air Filter Life
System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
3. Press
Ton the steering wheel, or press
the trip odometer reset stem if the
vehicle does not have DIC controls, to
move to the Reset/Disable display area.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Service and Maintenance 389
Maintenance Schedule Additional
Required Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.
Check engine air filter life percentage and status. Change
engine air filter, if needed. (1)
@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (2)@ @@@@@
Inspect evaporative control system. (3)@ @@
Replace spark plugs. Inspect spark plug wires and/or boots.@
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with 4WD. (4)@@@@@@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood gas struts and tailgate dampener. (9)@ @
Replace air conditioning desiccant. (10)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Service and Maintenance 393
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see“Recommended Fluids and Lubricants”
in the Duramax diesel supplement.
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission (6-Speed Transmission) DEXRON-VI Automatic Transmission Fluid.
Automatic Transmission (10-Speed Transmission) DEXRON ULV Automatic Transmission Fluid.
Chassis Lubrication Chassis lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant. See Cooling System
0 310.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0305.
Front and Rear Axle Driveshaft Splines See your dealer.
Front Axle (Four-Wheel Drive) and Rear Axle See your dealer. Hydraulic Brake System DOT 3 Hydraulic Brake Fluid. See Brake Fluid0317.
Hydraulic Power Steering System GM Power Steering Fluid. See your dealer.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
394 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
IWith high capacity air cleaner 84121219 A3244C
IWithout high capacity air cleaner 84121217 A3246C
Oil Filter 12690385 PF63E
Passenger Compartment Air Filter 13508023 CF185
Spark Plugs 12622441 41-114