
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
238 Vehicle Care
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put an automatic transmission
in P (Park) or a manual transmission in
Neutral before setting the parking brake.
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
3. Turn the ignition off on both vehicles. Unplug unnecessary accessories plugged
into the cigarette lighter or the accessory
power outlet. Turn off the radio and all
lamps that are not needed. This will
avoid sparks and help save both
batteries. And it could save the radio!
4. Open the hoods and locate the positive (+) and negative (−) terminal
locations of the other vehicle.
On your van, use the unpainted radio
antenna bracket as a remote negative (−)
terminal.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the vehicle has one. Negative (−) will go to an
unpainted metal part or to a remote
negative (−) terminal if the vehicle has
one. On your van, use the unpainted
radio antenna bracket as a remote
negative (−) terminal.
Do not connect positive (+) to
negative (−) or you will get a short that
would damage the battery and maybe
other parts too. And do not connect the
negative (−) cable to the negative (−)
terminal on the dead battery because
this can cause sparks.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
252 Service and Maintenance
help the longevity and efficient operation of
the air conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Rotate the tires, if recommended for the
vehicle, and perform the following services.
SeeTire Rotation 0221.
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system.
See Engine Oil 0184 and
Engine Oil Life System 0186.
.Check engine coolant level. See Cooling
System 0191.
.Check windshield washer fluid level. See
Washer Fluid 0196.
.Check tire inflation pressures, including
the spare. See Tire Pressure0217.
.Inspect tire wear. See Tire Inspection
0 221.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter. See
Engine Air Cleaner/Filter 0189.
.Inspect brake system. See Exterior Care
0 242.
.Visually inspect steering, suspension, and
chassis components for damage, including
cracks or tears in the rubber boots, loose
or missing parts, or signs of wear at least
once a year. See Exterior Care0242.
.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
.Visually inspect halfshafts and drive
shafts for excessive wear, lubricant leaks,
and/or damage including: tube dents or
cracks, constant velocity joint or universal
joint looseness, cracked or missing boots,
loose or missing boot clamps, center
bearing excessive looseness, loose or
missing fasteners, and axle seal leaks.
.Check restraint system components. See
Safety System Check 035.
.Visually inspect fuel system for damage
or leaks.
.Visually inspect exhaust system and
nearby heat shields for loose or damaged
parts.
.Lubricate body components. See Exterior
Care 0242.
.Check starter switch. See Starter Switch
Check 0200.
.Check automatic transmission shift lock
control function. See Automatic
Transmission Shift Lock Control Function
Check 0201.
.Check ignition transmission lock. See
Ignition Transmission Lock Check 0201.
.Check parking brake and automatic
transmission park mechanism. See Park
Brake and P (Park) Mechanism Check
0 201.
.Check accelerator pedal for damage, high
effort, or binding. Replace if needed.
.Lubricate the steering linkage (greasable
joints). See Normal and Severe
Maintenance Schedules. For severe
commercial use vehicles, see Special
Application Services 0255.
.Visually inspect the spare tire to ensure
that it is tightly stowed under the vehicle.
Push, pull, and try to turn the tire. If the
spare tire moves, tighten as necessary.
See Tire Changing 0229.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
278 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
280 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0176. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
286 Index
AuxiliaryDevices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Avoiding Untrusted Media Devices . . . . . . . 104
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
B
Battery Exterior Lighting Battery Saver . . . . . . . . . 95
Load Management . . . . . . . . . . . . . . . . . . . . . . 95
Power Protection . . . . . . . . . . . . . . . . . . . . . . . 95
Battery - North America . . . . . . . . . . . . .199, 237
Blade Replacement, Wiper . . . . . . . . . . . . . . . 201
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Brake System Warning Light . . . . . . . . . . . . . . . . . . 77
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 135
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 202 Bulb Replacement (cont'd)
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 202
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 202
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
License Plate Lamps . . . . . . . . . . . . . . . . . . . 204
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 223
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
California Perchlorate Materials Requirements . . . 178
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . .178, 199, 237, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 152
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 261
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . 141
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . . . 11
Caution, Danger, and Warning . . . . . . . . . . . . . .2
CD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Center High-Mounted Stoplamp
(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Charging System Light . . . . . . . . . . . . . . . . . . . . 76
Check Engine Light (Malfunction Indicator) . . . . 76
Ignition Transmission Lock . . . . . . . . . . . . . 201
Child Restraints Infants and Young Children . . . . . . . . . . . . . 47
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58, 60
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Climate Control Systems . . . . . . . . . . . . . . . . . . 119 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 119
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Rear Heating System . . . . . . . . . . . . . . . . . . . 121
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . . 71
Collision Damage Repair . . . . . . . . . . . . . . . . . . 271

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 289
General Information (cont'd)Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Glass, Enhanced Technology . . . . . . . . . . . . . . . 21
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 92
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 202
Daytime Running Lamps (DRL) . . . . . . . . . . 91
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 81
High/Low Beam Changer . . . . . . . . . . . . . . . 91
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Heater Engine Coolant . . . . . . . . . . . . . . . . . . . . . . . . 139
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 121, 122
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . .81
Hill and Mountain Roads . . . . . . . . . . . . . . . . 130
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .147
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 How to Wear Seat Belts Properly . . . . . . . . . 29
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119, 121, 122
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock Check . . . . . . . . 201
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Infants and Young Children, Restraints . . . . 47
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 273
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Infotainment System . . . . . . . . . . . . . . . . . . . . 276
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . . 71
Instrument Panel Overview . . . . . . . . . . . . . . . . 4
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .19
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
J
Jump Starting - North America . . . . . . . . . . . 237
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . . 213
Lamps
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 91
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 90
Exterior Lamps Off Reminder . . . . . . . . . . . 90
Exterior Lighting Battery Saver . . . . . . . . . 95
License Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Lamps, Bulb Replacement . . . . . . . . . . . . . . . . 202
Lane Departure Warning (LDW) . . . . . . . . . . . 157
Lane Departure Warning Light . . . . . . . . . . . . 79
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 58
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Lighter, Cigarette . . . . . . . . . . . . . . . . . . . . . . . . . 70
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Illumination Control . . . . . . . . . . . . . . . . . . . . 93
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 75