2021 CHEVROLET EXPRESS CARGO air condition

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Customer Information 275
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
OnStar 279
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0273.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation. If equipped, TTY
mode can be turned on or off by touching
Settings, then Apps, and then Phone. When
TTY mode is on, phone calls can be made or
received with OnStar using the infotainment
display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Index 285
IndexA
Accessories and Modifications . . . . . . . . . . . .178
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .138
Add-On Electrical Equipment . . . . . . . . . . . . . 176
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Additional Maintenance and Care . . . . . . . . 255
Agreements Trademarks and License . . . . . . . . . . . . . . . . 117
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 189
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 119, 122
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
How Does an Airbag Restrain? . . . . . . . . . . 41
What Makes an Airbag Inflate? . . . . . . . . . 40
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
When Should an Airbag Inflate? . . . . . . . . 40
Where Are the Airbags? . . . . . . . . . . . . . . . . 38
Airbags Adding Equipment to the Vehicle . . . . . . . 45
Light On-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
On-Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
On-Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 74
Servicing Airbag-Equipped Vehicles . . . . . . 44
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 16
Alert Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 155
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Antilock Brake System (ABS) . . . . . . . . . . . . . 146 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Assistance Program, Roadside . . . . . . . . . . . . 268
Audio Theft-Deterrent Feature . . . . . . . . . . . . . . . . . 97
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 91
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Transmission Fluid . . . . . . . . . . . . . . . . 186, 189
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 144
Shift Lock Control Function Check . . . . . . 201

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
286 Index
AuxiliaryDevices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Avoiding Untrusted Media Devices . . . . . . . 104
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
B
Battery Exterior Lighting Battery Saver . . . . . . . . . 95
Load Management . . . . . . . . . . . . . . . . . . . . . . 95
Power Protection . . . . . . . . . . . . . . . . . . . . . . . 95
Battery - North America . . . . . . . . . . . . .199, 237
Blade Replacement, Wiper . . . . . . . . . . . . . . . 201
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Brake System Warning Light . . . . . . . . . . . . . . . . . . 77
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 135
Bulb Replacement Center High-Mounted Stoplamp(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 202 Bulb Replacement (cont'd)
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 202
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 202
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
License Plate Lamps . . . . . . . . . . . . . . . . . . . 204
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 223
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
California Perchlorate Materials Requirements . . . 178
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . .178, 199, 237, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 152
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 261
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . 141
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . . . 11
Caution, Danger, and Warning . . . . . . . . . . . . . .2
CD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Center High-Mounted Stoplamp
(CHMSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Charging System Light . . . . . . . . . . . . . . . . . . . . 76
Check Engine Light (Malfunction Indicator) . . . . 76
Ignition Transmission Lock . . . . . . . . . . . . . 201
Child Restraints Infants and Young Children . . . . . . . . . . . . . 47
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58, 60
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Climate Control Systems . . . . . . . . . . . . . . . . . . 119 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . 119
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Rear Heating System . . . . . . . . . . . . . . . . . . . 121
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . . . 71
Collision Damage Repair . . . . . . . . . . . . . . . . . . 271